T Bytes Platforms & Applications

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T-Bytes
Platforms & Applications
October Edition 2020
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Table of Contents
1. Financial, M & A Updates...................................................................................................................................1
2. Solution Updates.................................................................................................................................................16
3. Rewards and Recognition Updates...................................................................................................................58
4. Customer Success Updates................................................................................................................................92
5. Partnership Ecosystem Updates.....................................................................................................................136

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Financial, M & A Updates
Platforms & Applications Industry

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Financial, M&A Updates
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Avalara Acquires Transaction Tax Resources, Inc., Enhancing Its Enterprise
Capabilities and Creating the Leading Content Database for Tax
Avalara, Inc. a leading provider of tax compliance automation for businesses of all sizes, announced that it has acquired Transaction Tax
Resources, Inc. (TTR) for approximately $377 million in cash. TTR, known as the tax answer company, primarily serves enterprise
businesses and their internal tax teams, offering U.S. sales and use tax rates, laws, software, and customer support required for the
biggest and most complex companies. Avalara and TTR bring together leading tax technology with trusted tax content, extending
Avalara’s current products, adding new capabilities, and reaching new segments. TTR’s team, with its culture, training, and experience
serving enterprise businesses, will add enterprise capabilities across Avalara’s content, product, sales, and customer support. TTR brings
Avalara more than 1,400 customers, including blue chip customers that represent more than 30% of the Fortune 500, the largest or
second largest company in each of 40 industries, 9 of the top 10 healthcare companies, 8 of the top 10 telecommunications companies
and 5 of the top 10 IT services firms. TTR will operate as a subsidiary of Avalara, continuing to serve its customers with trusted solutions
while integrating key products into Avalara’s automation tools.
To best serve businesses of all sizes, Avalara and TTR have the opportunity to create industry-leading solutions in three key areas:
• Indirect Tax Content: With TTR, Avalara will now have the opportunity to build the most robust compliance content library
available through a cloud-based, integrated automation platform. Since its founding TTR has focused almost exclusively on tax content
and as a result has amassed an enviable database of content that complements, expands, and enriches Avalara’s existing database. It adds
to some of Avalara’s most important vertical markets such as retail, telecommunications, food and grocery, and manufacturing, and
contributes new categories including automobile, construction, and financial services.
• Content Subscriptions: TTR’s core business is a subscription service for tax professionals in mid- and large-sized businesses to
determine and validate tax decisions and avoid costly mistakes. The content required for subscription services of this kind extends
Avalara’s existing database to now include detailed research and documentation. For the first time, Avalara will have a subscription
product for its customers to validate, manage, and action tax content to support their business.
• Certificate Management: Avalara and TTR manage two leading tax document management platforms, Avalara’s CertCapture and
TTR’s Exemption Certificate Management System (ECMS). Avalara intends to combine the two offerings to create an industry-leading
product family to support any business size.
Executive Commentary
“Avalara works every day to improve and expand our compliance content for businesses of all sizes,” said co-founder and CEO
of Avalara. “I have long admired the TTR team and I am excited to have them join Avalara. As our teams work to integrate and
execute, we believe the exchange of expertise, information, and technologies between the two companies will improve our
products, grow our business, and continue to pioneer tax technology services in our field. As more businesses move to rely on
digital infrastructure, we believe our technologies will change how tax teams think about cloud-based tax automation to support
their business decision-making and growth.”
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Avaloq joins NEC for next phase of growth and accelerated innovation
Avaloq, a Swiss-based global leader in digital banking solutions, core banking software and
wealth management technology, announces its acquisition by Japanese NEC Corporation.
Each being a market leader in their own field, the combination of their shared vision,
technological strengths, and global presence, will accelerate Avaloq’s long-term growth,
global expansion and value creation strategy. Founded in 1985, Avaloq provides powerful
cloud solutions for banks and wealth managers around the globe through business process as
a service (BPaaS) and software as a service (SaaS). With more than 120 years of expertise,
NEC is a leader in the integration of IT and network technologies that benefit businesses and
people around the world. Listed on the Tokyo stock exchange, NEC is a truly global
organization with office locations in more than 50 countries. NEC announces to acquire
100% of Avaloq’s shares, 45% of which is owned by Warburg Pincus, while the rest is held
by Avaloq’s founder and employees. The acquisition is expected to be worth CHF 2.05
billion, and to be completed by April 2021, following the confirmation of necessary
procedures and approvals for each organization. Avaloq will continue to operate as its own
entity, headquartered in Switzerland. Clients will continue to enjoy the high level of service
they’ve grown used to. This transaction will not lead to a reduction in workforce, and the
management remains fully committed to Avaloq’s growth story.
CEO of Avaloq, said: “The Avaloq team is delighted to be joining NEC Group, a highly
trusted and well-respected company with a long heritage, which will help further enlarge
our geographical footprint across the globe. Due to very similar values of
professionalism, reliability, quality and excellent service for clients with a focus on
precision, we firmly believe that this partnership will be a successful one for employees,
clients as well as other stakeholders. The whole Group Executive Board at Avaloq is
committed to driving forward our growth strategy and we are very glad to have a strong
partner on our side who supports our long-term vision. With NEC, Avaloq found a
perfect new home to continue our success story of serving our clients with solutions that
make their lives simpler in an ever more complex world. The Avaloq team would like to
thank Warburg Pincus for its valuable strategic advice and continued support during our
successful partnership.”
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Blackline Acquires Rimilia To Add Ai-Powered Accounts Receivable Automation
To Modern Accounting Platform
BlackLine, Inc. a leader in accounting automation software, announced that it has completed
the acquisition of Rimilia, an AI-powered cloud-based platform that enables accounts
receivable (AR) automation and digital transformation. With Rimilia, BlackLine strengthens
its position with the Office of the Controller by driving end-to-end automation of the cash
lifecycle and ensuring greater data integrity. The acquisition expands BlackLine’s
capabilities into an adjacent area, adding AR automation to financial close automation and
accelerating BlackLine’s larger, long-term plan for transforming and modernizing Finance &
Accounting. Headquartered in the United Kingdom, Rimilia is a leading provider of
accounts receivable automation solutions that enable organizations to control cash flow and
cash collection in real time. Using artificial intelligence (AI) and machine learning, the SaaS
(Software-as-a-Service) platform simplifies the order-to-cash process by automating both
the collection and allocation of customer cash. Same-day cash allocation results in an
unrivaled reduction in the number of days of sales outstanding, improves working capital and
drives significant cost savings. Built for large and medium-sized enterprises and capable of
integrating with nearly all ERP, bank and currency platforms, Rimilia is used by leading
companies in major verticals.
“With most companies using legacy, repetitive and manual processes to manage their
order-to-cash, our customers and partners have long been asking for a solution that will
enable better cash and liquidity management. This is especially critical now in these
difficult economic times,” said President & COO of BlackLine. “This acquisition
addresses that need and further expands BlackLine’s position as an indispensable
platform for the Office of the Controller. Rimilia has created great value for its
customers, and we are thrilled to build on the momentum the company has established to
date while entering a new market and expanding our total addressable market
opportunity.”
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Apptio Completes Acquisition of SaaSLicense
Apptio, Inc., a leading provider of technology business management solutions
that help organizations analyze, plan, and optimize technology spend, announced
the acquisition of SaaSLicense, a software-as-a-service (SaaS) discovery,
optimization, and management product. SaaSLicense is a powerful platform that
connects to customers’ single sign-on (e.g., Okta), financial (e.g., NetSuite), and
SaaS (e.g., Zoom, Box, Slack and Tableau) systems and automatically detects all
SaaS software usage and spend across an organization. On average, SaaSLicense
customers reduce their SaaS costs by 20 percent while increasing visibility and
compliance.SaaS has become the preferred licensing model for applications.
Gartner reported that “worldwide IT spending is projected to total $3.9 trillion in
2020, an increase of 3.4 percent from 2019. Software is expected to be the
fastest-growing market this year, reaching double-digit growth at 10.5 percent.
Almost all of the market segments with enterprise software are being driven by
the adoption of software as a service (SaaS).”
“SaaS represents the largest and most vendor-diverse category of cloud spend
with growth that has dramatically accelerated during the pandemic,” said
chief product and technology officer at Apptio. “Our customers urgently need
and deserve a solution that enables them to manage their SaaS spend as
efficiently and effectively as they are able to manage their IaaS and PaaS
spend via our Cloudability offering. With this acquisition, Apptio meets this
critical customer need and extends our industry-leading capabilities that
enable comprehensive visibility, analysis, optimization, and planning of
technology spend across all delivery models, including cloud, on-premises,
and hybrid.”
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Filogix, a Finastra business, acquires Doorr
Finastra, via its Canadian mortgage business Filogix, has acquired Doorr, a provider of cloud-based point-of-sale mortgage application software used by brokers
to improve the mortgage experience. The deal is part of Finastra’s strategic investment in its Filogix mortgage marketplace, connecting consumers to brokers,
lenders and many supporting partners to enable a secure mortgage application process. It will enhance Filogix capabilities in support of delivering next generation
solutions to the Canadian mortgage market and deliver benefits to consumers, brokers and lenders.
Benefits include:
• Consumers: A better customer experience with features such as digital signatures and self-service interaction capabilities, making the process faster and more
convenient
• Brokers: A reduction in paperwork with digitized processes, custom workflows and enhanced features such as lead generation and CRM functionality in the
cloud
• Lenders: Increased and seamless access to mortgage volumes from new and emerging channels
Already a Filogix mortgage marketplace partner, where users can benefit from a wide range of value-added services such as credit process automation, the
acquisition brings Doorr’s advanced technology capabilities to Filogix, including a state-of-the-art user interface in the cloud – enabling residential mortgage
deals to be completed quickly, reliably and securely.
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IFS’S Recurring Revenues Up 41 Percent Yoy For Q3 Ytd, Now Representing
82 Percent Of The Group’s Overall Software Revenue
Financial and Operational Highlights for Q3 YTD 2020:
• Net revenue was 5,111 million SEK (US $544 million), an
increase of 12 percent versus Q3 YTD 2019
• Service management license revenue grew 86 percent versus
Q3 YTD 2019
• Recurring revenue increased 41 percent versus Q3 YTD 2019
• Cloud revenue increased 59 percent versus Q3 YTD 2019
“Whether a company manufactures medical equipment,
operates large energy utilities or manages a complex
infrastructure, in the eyes of their customer, success or failure
is realized at the moment of service—the moment when it all
comes together. Organizations are transforming their
businesses around this, and IFS is uniquely positioned to
capitalize on this groundswell of opportunity,” IFS Chief
Executive Officer said. “Our customer base continues to
expand as we help more businesses grow, create value and
improve delivery quality. IFS is the only vendor that can
provide an integrated solution set across the customer’s entire
operation.”
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MRI Software Completes Acquisition of RentPayment™ Business from Priority
Technology Holdings, Inc.
MRI Software (“MRI”), a global leader in real estate software solutions, and Priority Technology
Holdings, Inc. a leading provider of merchant acquiring, integrated payment software and
commercial payment solutions, have completed the previously announced sale and acquisition of
Priority’s RentPayment business, which is comprised of the RentPayment.com™,
StorageRentPayment.com™ and DuesPayment.com™ real estate payment brands. Going
forward, Priority will provide ongoing payment infrastructure as a service and processing to the
new platform at MRI.Founded in 1999, the RentPayment business pioneered real estate payments
with the industry’s first comprehensive payment platform for consumer rent. The RentPayment
platform serves some 2,900 clients across the U.S. multi-family, single-family, storage and HOA
markets. The RentPayment, DuesPayment, and StorageRentPayment brands provide a feature
rich suite of payment solutions, including resident rent payments and security deposits via web
and mobile to landlords and property managers.Existing clients of the RentPayment platform will
continue to receive uninterrupted service led by Copley Broer and Jamey Rosamond, who helped
build the platform within Priority. MRI remains committed to providing and supporting payments
solutions for all organizations, regardless of their property management software. Similarly, MRI
remains committed to providing choice and flexibility for its clients through an open and
connected ecosystem that includes multiple payments partners.
“I am thrilled to welcome the pioneering RentPayment solution and team, which bring more
than two decades of deep payments expertise and success to the MRI family,” said Chief
Executive Officer of MRI Software. “This acquisition will significantly scale and advance
our global payments offering, allowing our MRI Living clients in the residential, affordable,
and public housing sectors to benefit from broader payment options and channels.
RentPayment will be the go-forward brand in all our global regions and submarkets.”
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MRI Software Acquires CheckpointID, Adding ID Verification and Fraud
Prevention to Multifamily Offering
MRI Software, a global leader in real estate software solutions, has acquired
CheckpointID, LLC, a Carrolton, Texas-based provider of ID verification and fraud
prevention technology solutions to the multifamily industry. The CheckpointID™
solution validates government-issued domestic and international IDs in real time to
protect against rental fraud and increase safety in both guided and self-guided apartment
tours. The solution allows leasing agents to quickly perform checks in person or online,
and provides an efficient and secure alternative to the traditional paper-based
process.The CheckpointID solution extends MRI’s capabilities for the multifamily
market, in particular adding deeper functionality to applications for lead management
and resident screening. Driven by increased demand for online services and the shift
towards smart and connected communities, the technology also has the potential to
support the wider markets and geographies that MRI serves, including public and
affordable housing, short-term rentals and student accommodation.CheckpointID will
continue to serve and support its clients without interruption and will continue to offer its
ID verification and fraud prevention software solutions to users of all property
management systems in the market.
“CheckpointID is a perfect fit for our comprehensive MRI Living suite, which covers
every component of the residential leasing cycle,” says Chief Executive Officer of
MRI Software. “The impacts of COVID-19 have only accelerated the need for
digitalization, and residential property managers are under increasing pressure to
deliver a modern, online customer experience. Our strategic investment in
CheckpointID broadens MRI’s digital-first offering, and adds to a growing range of
innovative applications that bring greater efficiencies to the day-to-day activities of
our users.”
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Dassault Systèmes Reports Strong Third Quarter Operational Performance,
Confirms its 2020 non-IFRS EPS Objective
Highlights and Financial Summary
• On a non-IFRS basis: Q3 EPS of €0.80 at high end and Operating Margin of 28.2% above target
• Non-IFRS organic recurring revenue up 4% in Q3 and YTD
• Mainstream Innovation non-IFRS software revenue up 9% in Q3
• 3DEXPERIENCE non-IFRS software revenue up 6% in Q3
• Medidata delivers double-digit non-IFRS revenue growth on a comparable basis in Q3 and YTD
• YTD cash flow from operations at €1 billion, stable with year-ago quarter
• Confirming 2020 non-IFRS EPS of €3.70 to €3.75, up 3% to 5% in constant currencies
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Versapay and Solupay Merge to Create Enterprise B2B Payments Leader
Versapay Corporation, the leader in Customer-Centric Order-to-Cash solutions,
announced that it has completed a merger with leading payment services provider
Solupay, which will further strengthen its AR automation and integrated B2B payments
offerings. The combined company will operate under the Versapay name and under the
leadership of Current CEO of Versapay. Financial terms of the private transaction were
not disclosed. Solupay enables suppliers and merchants to simplify payment acceptance,
deliver click-to-pay invoices and automate receivables processes within modern
cloud-based ERPs including NetSuite, Microsoft Dynamics Business Central, and Sage
Intacct. With the addition of Solupay, Versapay expands its capabilities to provide
best-in-class order-to-cash solutions that drive integrated payments, AR automation, and
customer-centric AR for mid-market and enterprise organizations. Since Versapay’s
inception in 2006, the Company has grown into a global network of 8,000 clients and
500,000 users driving $10 billion in payment volume annually.The union of Versapay
with Solupay, which includes Solupay’s subsidiaries ChargeLogic and 2CP, follows the
February 2020 acquisition of Versapay by Great Hill Partners, a leading growth oriented
private equity firm.
“Simplifying invoice presentment and reducing the cost of accepting digital
payments are the building blocks for a customer-centric order-to-cash process. We’re
excited to welcome the complimentary capabilities of the Solupay team and its
innovative integrated payments and AR automation technology as we seek to better
serve businesses through their digital payments transformation,” stated CEO of
Versapay.
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Visma expands its offering in online and mobile payments with the acquisition of
Paybyway in Finland
The acquisition of Paybyway, and their key product Payform, will make it easier for online and
mobile merchants to set up a complete payment platform in their webshop.Paybyway’s key
product Payform is a complete payment facilitator platform for online and mobile merchants. The
solution offers effortless and fast deployment in any online store or application, provides one
contract and one interface for all the necessary payment methods, and facilitates clear reporting
for accounting on all payment methods. Since 2012, Paybyway’s vision has been to simplify the
daily tasks of webshops and mobile merchants through innovation and the use of cloud-based
platforms. Paybyway's solutions provide a broader offering than traditional, technically oriented
providers, with easy digital onboarding and full merchant ownership of onboarding and
flow.Visma offers software and services that simplify and digitalise core business processes in the
private and public sector. The Visma group operates across the entire Nordic region along with
Benelux, Central and Eastern Europe. With more than 11,000 employees, over 1,000,000
customer contracts and net revenue of €1.5 billion in 2019, Visma is one of Europe’s leading
software companies.“New and existing customers will get more complete solutions and
opportunities. Payment platforms are increasingly important due to demands for automation,
integration, security, and compliance. Visma’s vision of streamlining customers' daily tasks to
give them a competitive advantage is strongly supported by this acquisition,” says Segment
Director of Visma Software Nordics.
“New and existing customers will get more complete solutions and opportunities. Payment
platforms are increasingly important due to demands for automation, integration, security,
and compliance. Visma’s vision of streamlining customers' daily tasks to give them a
competitive advantage is strongly supported by this acquisition,” says Segment Director of
Visma Software Nordics.
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Visma expands its offering to Latvian SMEs with the acquisition of Jumis Pro
Visma Latvia has acquired Jumis Pro, welcoming them as the fourth Visma company in the
country. Visma acquired the company from SIA Tilde, a Baltic company specialising in
technology localisation. Jumis Pro will continue to operate as a separate entity within
Visma.Jumis Pro is provider of Tildes Jumis, a suite of accounting and business management
systems, used by more than 10,000 small and medium-sized enterprises in Latvia, including
accounting service providers.In Latvia, the Visma group is most widely known for its
development and distribution of the ERP system Visma Horizon, which is used by a large
number of large and medium-sized organisations. Visma also offers business intelligence,
system integration and development solutions for both public and private sector
organizations in the country.SIA Jumis Pro is engaged in the development and maintenance
of the accounting system Tildes Jumis. Formed as an independent company in August 2020
after separating from SIA Tilde, its team now consists of 16 people. The growth of the Tildes
Jumis system in recent years has been largely driven by a focus on user needs and
innovations, such as mobile application development, e-invoicing, a more user-friendly
environment, the human resources and payroll solution Tildes Jumis Staff, integration with
the SRS EDS system and rapid integration of the latest legal requirements into the system.
Chairman of the Board of SIA Jumis Pro had this to say: “Joining the Visma Group is an
opportunity to bring the innovations developed by our specialists in Latvia to the world.
We are already working on several solutions that will be valued by finance managers and
company managers alike. We work very seriously on the automation of accounting
processes, involving artificial intelligence solutions, as well as making the program even
more suitable for the needs of remote or flexible workplaces. Maintaining close ties with
customers, including organising training events and allowing them to participate in the
development of our products, will continue to be the cornerstone of the company's
operations.”
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Wilson Allen Announces Acquisition of Capensys
Wilson Allen, provider of software, services, and expertise that help law firms and
professional services organizations enhance business performance, announced that it has
acquired Capensys, a leading provider of software training services and technology. The
addition of Capensys’ training solutions will extend Wilson Allen’s ability to help firms
accelerate user adoption of technology, streamline change management, and rigorously
enforce information security practices.Founded in 2008, Capensys is a trusted provider
of technology and security training solutions for law firms and corporate legal
departments for clients in the US, Canada, the U.K., and Australia, helping firms
optimize their training programs through blended learning strategies and innovative
training tools. The company has a full portfolio of training delivery tools, a
comprehensive library of user adoption materials, and online and instructor-led
materials. It is an iManage, NetDocuments, DocsCorp, and Intapp training partner, and a
recognized leader in improving user proficiency, productivity, and efficiency. Capensys
helped establish the Legal Technology Core Competencies Certification Coalition
(LTC4). This non-profit group created and maintains legal technology core competencies
that have become the industry standard for law firms.
“We exist to help our customers get the greatest benefit from technology
investments. Since change management is one of the most important aspects of every
technology project, we are increasing our investment in training solutions as a
foundational element of our change management offering,” says VP of Strategy,
Wilson Allen. “Capensys has tremendous breadth and depth of software expertise
and an established online learning platform that we will build upon to help our
customers drive ROI. The company’s training platform, content, methodology, and
expertise complement and greatly expand our existing training capacity. This is all
the more important as firms deal with the added dimension of remote training.”
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Arcadia Management Expands Service Offerings with Yardi Investment Manager
Arcadia Management Group has expanded its use of the Yardi product line with Yardi® Investment Manager.
Arcadia will continue to grow its service offerings to be a one-stop shop for investment and property management
operations.Investment Manager will take the investment side of Arcadia’s business model to the next level for
third-party clients as well as investors and strategic partners. The accessible online portal provides a secure way
for investors to retrieve investment and portfolio metrics and related documents anywhere, from any device.
Arcadia will be able to automate the subscription agreement process and easily view and track all key fundraising
milestones.With Investment Manager, Arcadia continues to increase efficiency by leveraging industry-leading
technology. It will provide a platform for internal collaboration and investor transparency. This will allow Shaw
and his team to expand and improve client relationships and service.Established in 1986, Arcadia Management
Group is based in Phoenix, Arizona and manages over 40 million square feet of commercial real estate across the
United States. Arcadia’s business model is unique in that the company’s core business is third-party property
management services. This management-centric approach, without internal brokerage or leasing, makes Arcadia
attractive to wide range of clients and keeps the focus on high quality property and tenant care. Arcadia has
earned the distinction of Accredited Management Organization® (AMO®) from the Institute of Real Estate
Management®, an affiliate of the National Association of Realtors®. AMO® accreditation is awarded only to
real estate firms with a track record of high performance, and which possess experience, stability, financial
accountability, and have a Certified Property Manager® directing and supervising the real estate management
team. AMO® firms must abide by a rigorous Code of Professional Ethics strictly enforced by the Institute.
“Investment Manager provides internal stakeholders with an intuitive, easy to understand view into our most
complex deals and joint ventures. The user-friendly online portal gives our investors and external partners
timely access to data they need, which allows us to further expand our fund management offerings,” said
President of Arcadia.
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Square, Inc. Invests $50 Million in Bitcoin
Square, Inc. announced that it has purchased approximately 4,709 bitcoins at an
aggregate purchase price of $50 million. Square believes that cryptocurrency is an
instrument of economic empowerment and provides a way for the world to
participate in a global monetary system, which aligns with the company’s purpose.
The investment represents approximately one percent of Square’s total assets as of
the end of the second quarter of 2020.Square has previously invested in bitcoin from
a product, leadership, and legal innovation perspective, and adds this financial
investment. The company launched bitcoin trading in 2018 with Cash App, which
enables the buying and selling of bitcoin. In 2019, the company formed Square
Crypto, an independent team solely focused on contributing to bitcoin open-source
work for the benefit of all, and also recently launched the Cryptocurrency Open
Patent Alliance (COPA), a non-profit organization encouraging crypto innovation
and opening access to patented crypto inventions.Square has open sourced
documentation to articulate the process behind the execution of its purchase as others
consider similar strategies. The whitepaper can be found at squareup.com/investors.
“We believe that bitcoin has the potential to be a more ubiquitous currency in the
future,” said Square’s Chief Financial Officer. “As it grows in adoption, we
intend to learn and participate in a disciplined way. For a company that is
building products based on a more inclusive future, this investment is a step on
that journey.”
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Solutions Updates

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Open and Intelligent 5G Radio Access Networks Advance with Integration
of Amdocs SmartRAN with Intel’s FlexRAN
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Solution Description
Amdocs a leading provider of software and services to communications and media companies, announced the integration of its SmartRAN
optimization solution with Intel’s FlexRAN software reference architecture, which serves as a blueprint to help speed development of virtualized
RAN (vRAN) solutions. SmartRAN, the vRAN optimization solution from Amdocs, enables mobile operators to better fulfill service level
objectives and deliver exceptional user experiences across their 5G vRAN by embedding intelligence in every layer of the RAN. Integrating Intel’s
FlexRAN with machine learning libraries into the solution further enhances SmartRAN’s data analytics and management capabilities so that
customers can better tune their network performance. SmartRAN processes massive sets of data with an innovative approach that leverages
machine-learning and real-time analytics to enable service providers to flexibly and automatically configure network parameters and perform
closed-loop optimization of services and network resources.Amdocs is also developing its SmartRAN solution to support testing use cases that are
established by the O-RAN Alliance, starting with the massive multi-antenna use case. By following this use case and integrating FlexRAN, the
solution is planned to allow testing and customization of SmartRAN to enable the mobile network operator to develop the policies, configurations,
or machine learning techniques to flexibly configure massive MIMO system parameters in a way that serves their service level objectives.

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Avalara Announces 16 Newly Certified Integrations into Business
Applications
17
Avalara, Inc. a leading provider of cloud-based tax compliance automation for businesses of all sizes, announced the release of 16 newly certified integrations with accounting, ERP, ecommerce, point-of-sale, mobile commerce, and CRM software applications. Avalara has been a partner-centric
company since its founding in 2004, with a concerted focus on integrating with technology solutions already in use by existing and future customers. Avalara Certified integration partners have met criteria developed by Avalara for performance and reliability. Certified integrations are built
to ensure customers enjoy a fast, reliable, and easy process for embedding Avalara’s automated tax management into existing systems. Additionally, these integrations enable customers of Avalara partner solutions to benefit from Avalara’s real-time calculation of applicable taxes for billing
line items. Avalara software reduces the tedium and complexity of determining taxes for millions of products and services across the U.S., Canada, Europe, and other international jurisdictions, giving customers more time to focus on driving their own business success. Avalara is pleased to
announce integrations with a broad variety of solutions this quarter.
• ArtBase is a customizable art management platform that allows art businesses to easily buy, sell, collect, and manage inventory.
• CartHook is a post-purchase upsell platform for Shopify stores. By giving their customers offers after the purchase, stores increase their AOV and build brand equity.
• Deck Commerce’s order management system (OMS) empowers direct-to-consumer retailers to offer seamless omnichannel customer experiences.
• Evo-ERP is software for small and medium-sized businesses offering integrated accounting, inventory, warehouse, and manufacturing control solutions.
• Facil-it is a web-based CMMS software solution for facility management that brings together all key operational activities into a single platform.
• FOURA by Fourasoft is powerful and intuitive business management software, designed for Stage 2 businesses looking to enhance cross-functional team productivity and increased organizational efficiency.
• Freedom (ByDesign) provides turnkey software solutions to help Direct Selling, Party Plan, and MLM companies launch, run, and grow their business.
• Fulfil is an operations-first ERP, built specifically for multichannel merchants in retail and wholesale.
• Imprezian360 is a pre-integrated suite of eight business automation apps for QuickBooks.
• IQ Reseller’s platform offers unique features for IT Asset Disposition (ITAD) firms, IT resellers, and recyclers who sell, service, and recycle the global IT infrastructure.
• LogiSense provides a cloud-based subscription billing platform that empowers businesses to easily launch new products globally, manage contracts, and configure even the most complex usage-based pricing rules.
• Rubicon Cloud ERP is a suite of web-based business modules designed with an emphasis on usability, security, and scalability that provides rapid ROI.
• SubscriptionFlow provides businesses with access to tools, information, and resources to manage orders, billing, and revenue recognition with speed and flexibility.
• The Plex Smart Manufacturing Platform (from Plex Systems, Inc.) is a digital system of record that connects people, systems, machines, and supply chains; automates business processes; tracks data from the plant floor to the top floor; and delivers analytics for unmatched visibility,
quality, and control.
• Volusion V1 by WDS is an all-in-one ecommerce platform that makes it easy for a business to sell and manage an online store.
• WinMan is an integrated ERP solution designed to support manufacturers and distributors with their daily operations and help optimize their processes. It covers all aspects of manufacturing, distribution, CRM, financials, and associated functions for both single and multisite enterprises.

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Avaloq launches Engage app, allowing wealth managers to interact
seamlessly with clients via social messaging services
18
Avaloq, a leader in digital banking solutions, has launched the Engage app, a solution that allows wealth managers and advisers to engage with
clients through social messaging channels such as WhatsApp and WeChat in a secure and compliant manner. Avaloq Engage has been developed
to help financial institutions capitalize on the growth of new sales and service channels and comes at a time when “conversational banking” has
become a major trend in wealth advisory and the wider financial services sector. The rollout of Avaloq Engage follows the recent launch of Avaloq
Wealth and forms part of a new stand-alone, core-agnostic suite of digital wealth management platforms.The Engage app allows relationship
managers to service clients who use social messaging services in a responsive and timely manner and engage in meaningful conversations in real
time through chat, notification and video calls. It also offers news and content provision, semantic language processing and smart “client intent”
detection to deliver a higher level of service. For clients, it allows them to interact with their relationship manager using their preferred channels
and perform banking transactions in a secure and compliant manner.Use of digital channels and the demand for new ways of client interaction have
accelerated during the COVID-19 pandemic, with engagement levels likely to escalate further as social messaging services become mainstream
platforms. WhatsApp usage increased by 51% during COVID-19 lockdown, for instance, and many banks and wealth managers have found it
difficult to maintain the high levels of availability and responsiveness required to deliver tailored advice at the time when clients need it most.

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Arcoro Successfully Completes SOC 2 Type 2 Audit for its Facilities and
Processes
19
Arcoro, the leader in modular HR management solutions for the construction, field services and other high compliance industries, has successfully completed
its Service Organizations Controls 2 (SOC 2) audit, which recognizes the steps it takes to ensure the Arcoro HR Management System is designed to keep its
clients’ sensitive information safe and confidential. Clients will continue to benefit from Arcoro’s solutions with the added peace of mind that the Arcoro
system has exceptional security measures in place. The SOC 2 Type 2, or Services Organization Controls 2 Type 2 is a long-term audit of a company’s
information security, conducted by a member of the American Institute of CPAs. The CPA, upon being satisfied with tangible examples of the security of the
service provider system, can then offer their professional opinion as to the security of information within the system via their report. Arcoro is meeting or
exceeding the system security standards for SOC 2. In addition to the standard report of Security Controls, Arcoro completed additional Controls for
Availability, Confidentiality and Process Integrity.Arcoro’s examination was conducted in partnership with Illinois-based firm, Crowe. Through this
relationship, Crowe worked with Arcoro to ensure SOC 2 compliance and assisted the Arcoro team with proper security controls to protect the confidentiality,
integrity and availability of client data.Arcoro is proud to have its high standards of client data security recognized and to continue to provide quality, secure
service to all its clients. Arcoro has long prioritized the client relationship as a pillar of success and SOC 2 is a tangible way for the company to validate its
security measures. SOC 2 is a reflection of the concrete measures that Arcoro conducts every day to keep client data safe and secure. This successful
examination has reaffirmed Arcoro’s commitment to high-quality customer care.

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Chetu Delivers Cross-Platform Booking App For Private Aviation
Charters
20
Chetu, a leading custom software developer, announced the delivery of a mobile booking engine application for its customer,
PRVT®, a private aviation charter company. Chetu created a solution to meet PRVT’s demand for a cross-platform app solution
combining web and mobile capabilities to provide client-facing access to up-to-date flight options, the ability to manage trips, secure
amenities at partner destinations, and connect with trip managers, along with full Avinode® marketplace integration for PRVT
employees to manage accounts and generate reports for improved business intelligence and compliance.While COVID has not
adversely affected private aviation charters in the same way it has commercial operators, customers struggle with clunky, web-based
solutions for bookings and account management, or rely on human operators to assist by telephone, which is often inconvenient,
inefficient, and frustrating.A leader in GDS and booking engine development, Chetu creates industry-specific solutions to enhance
its clients’ technological capabilities. Founded in 2000, Chetu is a global provider of software development solutions and support
services for startups, SMBs, and Fortune 5000 companies. Headquartered in Plantation, Florida, Chetu has fourteen locations around
the globe.

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ChiroFusion Unveils Major Update To It’s Chiropractic Software for
Chiropractors
21
ChiroFusion, the leading cloud-based electronic medical record (EMR) software for chiropractors, announced the release of a major update to its flagship
product for chiropractors. The update, which boasts a completely revamped look and feel, focuses on simplifying complicated business processes to help
providers further streamline workflows and increase reimbursements.This latest ChiroFusion update delivers a unique combination of proven experience and
powerful technology to help practices become more agile and flexible in improving overall revenue cycle management. The software’s new enhanced user
interface reflects a more intuitive navigation system and a friendlier color palette to reinforce the company’s commitment to improving workflow efficiency.
Key product enhancement include:
• A newly redesigned, more intuitive billing and claims interface with multifunction capabilities.
• Centralized, efficient claims management and billing to manage your claims process in one place and to ensure that your claims management and patient
billing process run smoothly every time.
• New automations that save time and reduce billing errors by up to 72 percent.
• Advanced insurance payment engine to auto-calculate the expected reimbursement from Payers.
• Improved management of family share plans including pre-pay services and recurring auto-debits.

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Comarch to Drive the Telecom World Towards a Cloud-based Digital
Future with Microsoft Azure
22
Telecoms are about to become more agile and cost-efficient thanks to Comarch’s digital full stack BSS/OSS (business and operation support systems)
solutions deployed on the Microsoft Azure public cloud. Comarch’s portfolio is well-known for its broad approach to the customer, product and billing
management with fully automated orchestration, inventory and assurance, which are already cloud-native microservices, utilizing open APIs and running on
container platforms. Now, Comarch is extending the proposed on-premises and SaaS cloud offers, to include the public cloud. The solution is already being
implemented for a country-wide Tier 1 operator. Comarch is going to deploy full-stack BSS and OSS, which include various customer portals, CRM, B2C
and B2B Ordering and Billing, Campaign Management solutions, and fully automated Service Order Management and Assurance. The Comarch platform is
intended to support customers’ businesses seamlessly across the consumer, SME, wholesale, enterprise and government sectors, and provides the ability to
differentiate experience by segment. The platform will also enable the Tier 1 operator to facilitate end-consumers’ smooth transition across services as they
scale their business models. The platform is based on extensive portfolio modules, as a truly digital ecosystem needs to deliver amazing customer experience
for retail and business clients, large enterprises and government. Being event and data-driven makes the solution able to support end-to-end digital services
for customers, while allowing the design to be as simple and cost effective as possible. The platform is designed for automated, catalog-driven delivery and
monetization of innovative new technologies and services such as IoT and 5G, allowing the operator to speed up time to market for products and services.

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Symplectic unveils a new version of their market-leading platform that is
simply beautiful
23
Building on the experience of working closely with hundreds of domain experts, ranging from small funding organisations to major university systems,
Symplectic has designed the most people-centric platform in the industry with the release of Version 6 of their Elements platform. In an increasingly complex
research landscape, researchers and administrators face policy compliance requirements and other requests for data. Many research-related activities such as
open access engagement, funding applications and reporting on outcomes used to be managed separately and therefore inefficiently. Elements reduces
inefficiencies by allowing researchers to manage these activities within a single system. Built upon a firm foundation of smart data capture, Symplectic
Elements works to automatically populate reports, forms and public-facing profiles while ensuring researchers don’t miss vital deadlines. Version 6 was
designed with the aim of exceeding all design and ease-of-use expectations and brings to life the most straightforward platform in the market – truly
eliminating burden wherever possible. Utilizing the latest user-centric design concepts, Version 6 introduces frameworks that support entirely new areas of
functionality and future product expansions coming in the next few months.With Version 6, Symplectic users can expect even deeper adoption with the
addition of improved branding and personalization features that support wider usage of the system at an institution. The expert team behind Elements
continues to build a powerful solution that genuinely considers the need for timesaving workflows, one-click reports, pre-configured templates and page
designs that are easily understood upon login by users.

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DocuSign expands agreement cloud with new AI solution for incoming
contract analysis and negotiation
24
As part of its drive to bring the power of artificial intelligence to the broader agreement process, DocuSign released DocuSign Analyzer, the
AI-powered contract analytics solution designed for incomingAs an extension of DocuSign Insight—the enterprise AI solution that lets companies
find, search and understand the agreements they already have—Analyzer streamlines the process of reviewing and negotiating agreements when
companies first receive them. It uses AI to provide legal, sales, procurement and other stakeholders with clear and actionable insight into the risks
and opportunities in the documents they are being asked to review and sign—before it's too late to negotiate better terms.These issues were
quantified in recent studies. In one*, almost half the companies surveyed faced significant risks as they couldn't easily detect problematic language
in contracts. In another survey, a third of companies said contracts take an average of over 30 hours to negotiate. And 65% experienced delays in
closing deals as a result of contract management challenges.Analyzer works by breaking down an incoming agreement into individual clauses,
which it can recognize by type using a combination of AI technologies. It then conducts a detailed risk-assessment based on the organization's own
legal and business standards, delivering the results in easy-to-understand scorecards available within Microsoft Word, Microsoft Outlook, and
DocuSign's contract lifecycle management (CLM) solution. Analyzer also simplifies the editing process with single-click access to recommended
replacement language from an intelligent library of pre-approved clauses.

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Druva Introduces Integrated Cloud Backup and Archive for NAS Data
25
Druva, Inc., the leader in Cloud Data Protection and Management, announced the industry’s first cloud-based, integrated backup and archive for
network attached storage (NAS) systems. The new solution improves backup performance by over 5X, introduces intelligent cold-storage tiering,
and helps diffuse storage growth with integrated storage insights. Druva’s direct-to-cloud architecture, which eliminates redundant copies and
infrastructure, allows organizations to protect, manage, and maximize the value of unstructured data with greater simplicity and lower costs.
Unstructured data is a critical component to business operations, representing more than 80 percent of the total data stored in enterprise storage
systems, but managing this rapidly growing data source through its life cycle has become increasingly complex and expensive. According to a
recent IDC survey, 40 percent of businesses expect unstructured datasets to grow between 30-49 percent over the next two years, while more than
one-third of participants indicated that this data is currently retained “forever”. Organizations routinely maintain multiple copies of a dataset,
including versions for short-term recovery and off-site copies for resiliency, long-term retention, compliance and more, which increases the cost
of storing and managing data. As CIOs increasingly focus on moving data and business services to the cloud to increase organizational agility and
resilience, Druva now offers the industry’s only direct-to-cloud solution which can seamlessly backup and archive unstructured data without the
need to configure, integrate and manage cloud storage tiers.

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FinancialForce Fall 2020 Release Expands Forecasting, Deepens Insights,
and Breaks New Ground with Productivity-Driven User Experience
26
FinancialForce, provider of the only modern ERP suite and the #1 professional services automation (PSA), announced general availability for its
Fall 2020 Release. The major update features new capabilities that advance business insights, agility, and user experiences through dashboards,
integrations, and other innovations that take ERP and PSA to the next level to help organizations succeed and grow. With the Fall Release,
FinancialForce applies its latest innovations leveraging Salesforce analytics and Lightning Experience (LEX) to allow organizations to more
quickly and accurately forecast, plan, and adapt to changing business needs. Additionally, the Release greatly improves the user experience to help
maximize adoption and productivity.The Fall 2020 Release introduces powerful new dashboards for Services Forecasting and Cash Flow
Forecasting, equipping teams with predictive capabilities for planning and reporting. Procurement and Inventory Dashboards give teams more
power to manage suppliers, control costs, and ensure the right inventory levels. The Fall Release also supports agile billing, helping organizations
respond to customer needs while maintaining and protecting cash flow. Fall 2020 also delivers new features leveraging Salesforce Lightning
Experience for a modern user experience that increases productivity, streamlines business processes, speeds onboarding, and drives user adoption.
For example, through FinancialForce’s new “In Context” Time Entry, organizations gain a continuous view with time-entry that is faster, easier,
and more accurate for teams because it collects time right when and where users work, rather than in a separate application.

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Finastra launches pre-packaged payments solution for small and
mid-sized banks
27
Finastra revealed Fusion Payments To Go – its payments solution aimed at small and medium-sized banks looking to implement domestic and cross-border
payment services in Europe, the US and South Africa. The solution comes pre-packaged, with reduced fixed implementation costs, and rapid, secure and
scalable deployment in the cloud on Microsoft Azure. Banks will benefit from reduced costs and risks associated with system maintenance, whilst meeting
changing market regulations and customer demand for frictionless and immediate payments.Built on Finastra’s payment hub, Fusion Global PAYplus, Fusion
Payments To Go provides best-practice functionality and operating rules for supported clearing and settlement mechanisms, along with standard integration
to external applications. It removes the need for expensive scheme maintenance, meaning that banks can redirect these funds towards the delivery of
innovative business services that will improve the customer experience and deliver revenue growth. Fusion Payments To Go is available to mid- and
small-tier banks in Europe interested in implementing RT1 and/or TIPS immediate payments, as well as the FED and TCH immediate payment schemes in
the US, with other schemes to follow. It also supports banks worldwide looking to implement SWIFT.Delivered as Software as a Service (SaaS), Finastra
looks after all elements from contracting, onboarding, service operations and upgrades, to billing - reducing the bank’s operational costs and providing a
faster time to market. By deploying in the cloud, banks can accelerate growth and scale as their needs evolve. The solution will grow with the bank via an
evergreen service aligned to all relevant regulatory and market infrastructure changes.

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Finastra launches Fusion Data Cloud next generation data platform for
rapid financial services innovation
28
Finastra announced the availability of its next-generation data offering, Fusion Data Cloud. The suite of solutions is designed to help financial institutions improve
customer engagement, grow revenue, digitize processes for efficiency, and manage risk.
Underpinned by the FusionFabric.cloud open developer platform, Fusion Data Cloud provides:
• A data ecosystem: Supported by secure Microsoft Azure technology, Fusion Data Cloud enables banks to share their data with leading fintechs, as well as ingest
data from external data sources, to create innovative new data solutions in weeks, instead of months. These solutions are pre-integrated with Finastra core products
to drive scale, enable fast delivery, and provide flexibility to help institutions grow and increase customer value.
• Actionable insights: Artificial intelligence (AI) and machine learning (ML) algorithms create predictive and prescriptive analytics and delivery of real-time
decision-making and insights as a service. For example, institutions can detect potential churn and better understand customer behavior to recommend the Next
Product To Buy (NPTB) based on retail banking data. This equips financial institutions with intelligent insights to mitigate risk and optimize operational
efficiencies.
• Connected experiences: Business Intelligence (BI) tools provide analytics visualization and omnichannel interaction. With six AI- and ML-driven BI solutions
available, financial institutions can, for example, gain an operational and 360-degree view based on payments data, and optimize loan processing and application
conversion based on mortgage data.

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iCIMS Introduces New Talent Cloud and Brand Identity
29
 iCIMS introduced the iCIMS Talent Cloud, delivering a unified, AI-powered platform that empowers employers to attract,
engage, hire, and advance the right talent that builds a diverse, winning workforce. The company also unveiled its reimagined
brand identity and launched its new Customer Community, comprised of thousands of talent innovators from around the
world.More than 4,000 employers across the globe, representing a workforce of 30 million people, including Indeed, Lloyds
Bank, XPO Logistics, and the American Heart Association, partner with iCIMS to power their strategic talent initiatives. “We
proudly partner with iCIMS and leverage the Talent Cloud because we have a shared commitment to innovation and we know
the importance of talent acquisition and having the right people in our organization,” said, vice president of global talent
attraction, HR analytics, and HR technology at Indeed. “iCIMS enables us to build strong teams of our own, and
together, we’re powering our mutual customers with flexible, collaborative, and impactful technology to help them build
the workforces of tomorrow.”

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Jade Global Announces Exclusive Solutions for Hi-Tech and Life Sciences
Industry
30
Jade Global CEO, announced that the company is now launching its much-awaited Technology Solutions exclusively targeted towards the Life Sciences and
Hi-Tech Industry.It is widely noted that Life Sciences companies need to go through Digital Transformation to modernize IT Portfolio and Business Services while
adopting Agile, Adaptive & Accessible systems built on Modern Technology enablers to accelerate Time to Market, faster M&A Integrations, and drive Process
Automation. Correspondingly Hi-tech Industries have a great need for technology that enables process automation and seamless integration for both internal and
external partners as well as applications.Jade Global has worked with over 150 Hi-tech customers to make strategic investments in launching unique industry
solutions that will transform the business processes across the board. The solution consists of reference digital architecture with a pre-configured solution
consisting of 70% of the most popular and relevant use cases in combination with leading purpose-built solutions. These solutions result in much faster
implementation at a reduced cost, most importantly using standardized and best practices which scale with business growth. All the solutions use key design
principles of cloud-first, data-driven, process automation, and seamless integration both internally and with external partners and applications.Jade Global’s
experience of deploying 400+ EBS & Cloud ERP projects combined with deep Domain Expertise has led to the development of a Pre-configured Ready-to-Deploy
Modern Oracle Cloud ERP/EPM/PPM solution. It is based on a reference Business Model with a standardized set of business processes that leverage leading
Industry Best practices to help pre-revenue Life Sciences companies embark on new ERP initiatives or mature Life Sciences companies to modernize their legacy
ERP systems.

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Kinaxis New AI Capabilities Accelerate Intelligent End-to-End Supply
Chain Control from the C-Suite to Production Floor
31
Kinaxis® Inc. (TSX: KXS), the authority in driving agility for fast, confident decision-making in an unpredictable world, is launching
new and enhanced AI-based capabilities to empower companies to take intelligent and increasingly automated control over their
operations. From the C-suite to the production line, companies will be able to more confidently manage risk, seize opportunities and cope
with escalating volatility.As global disruptions rise, businesses are facing extraordinary pressure to speed up digital transformation
initiatives to deal with unprecedented demand fluctuations, supplier shutdowns, material scarcity and an influx of big data. Kinaxis is
expanding its industry-recognized control tower capabilities on the RapidResponse® platform with a new dedicated Command & Control
Center application to enable the visibility, agility and efficiency needed to respond confidently to these shifting realities.The Command
& Control Center app gives companies instant visibility and actionable insights into the health of its business through an intuitive
dashboard that combines traditional data with digital disruption detection signals. Companies can manage day-to-day variability and
unexpected volatility in real-time by prioritizing and automating routine responses, thanks to prescriptive recommended actions based on
KPIs. The automatic capture of decision data leads to future AI-based decision-making and recommendation improvements.

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Kinaxis New AI Capabilities Accelerate Intelligent End-to-End Supply
Chain Control from the C-Suite to Production Floor
32
Kinaxis® Inc., the authority in driving agility for fast, confident decision-making in an unpredictable world, is launching new and
enhanced AI-based capabilities to empower companies to take intelligent and increasingly automated control over their operations. From
the C-suite to the production line, companies will be able to more confidently manage risk, seize opportunities and cope with escalating
volatility.As global disruptions rise, businesses are facing extraordinary pressure to speed up digital transformation initiatives to deal with
unprecedented demand fluctuations, supplier shutdowns, material scarcity and an influx of big data. Kinaxis is expanding its
industry-recognized control tower capabilities on the RapidResponse® platform with a new dedicated Command & Control Center
application to enable the visibility, agility and efficiency needed to respond confidently to these shifting realities.The Command &
Control Center app gives companies instant visibility and actionable insights into the health of its business through an intuitive dashboard
that combines traditional data with digital disruption detection signals. Companies can manage day-to-day variability and unexpected
volatility in real-time by prioritizing and automating routine responses, thanks to prescriptive recommended actions based on KPIs. The
automatic capture of decision data leads to future AI-based decision-making and recommendation improvements.

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Mitek advances speed and accuracy of identity verification with
single-point NFC solution
33
Mitek a global leader in digital identity verification technology, has introduced Near Field Communication (NFC) technology into its identity
verification workflow. This ‘fast-lane’ helps banks, fintechs and financial organisations onboard their customers more simply and securely. The
NFC-enabled solution offers best-in-class identity verification, that delivers the highest conversion and lowest abandonment rates, thanks to an
intuitive customer experience and banking grade fraud prevention.NFC further advances the automation of Mitek’s digital identity verification
solution by authenticating users through biographical and biometric information stored in a NFC chip within eligible IDs. Mitek’s intuitive capture
technique swiftly locates the NFC chip and extracts the data for rapid authentication. Consumers scan their NFC-enabled ID document and take a
selfie to check liveness and face comparison – the NFC chip with Mitek’s technology do the rest. For users, this solution offers simplicity and
speed, with no difficult onboarding hoops to jump through. For organizations, it reduces abandonment rates and improves conversion rates all in
compliance with international regulations. This is particularly critical to reduce the risk of synthetic identity fraud – the amalgamation of real and
falsified information to create fake identities – the fastest growing type of financial fraud, according to McKinsey. Those with ID documents not
yet supported by NFC protocols are seamlessly guided through Mitek’s banking grade document capture, authentication, face comparison and
liveness detection, with human experts on standby for complex cases.

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New Oracle Cloud SCM Capabilities Help Organizations Address Today’s
Biggest Supply Chain Challenges
34
To help organizations build resilient and agile supply chains that drive innovation and growth, Oracle announced the latest updates to Oracle Fusion Cloud Supply Chain & Manufacturing (Oracle Cloud SCM). The updates help customers
increase collaboration across supply networks, proactively manage supply chain assets, and implement long-term supply chain planning.With Oracle Cloud SCM, organizations can identify new opportunities, rethink processes, and plan and
execute across the entire business. The latest features and capabilities within Oracle Cloud SCM include:
• Oracle Logistics Digital Assistant: Provides on-the-go access to real-time supply chain information through a conversational interface that responds quickly, improves user satisfaction, and increases business efficiencies. In addition, users
can now easily access order status and shipment tracking remotely without having to navigate through the Oracle Transportation Management (OTM) application or understand complicated data mappings. As a result, a supply chain manager
can be informed of all in-transit orders and receive timely updates on shipments from anywhere, on any mobile device.
• Oracle AI Planning Advisor: Uses artificial intelligence capabilities embedded within Supply Chain Planning to display recommendations that optimize new product introduction (NPI) and enable customers to respond to current and
anticipated production disruptions.
• Field Service Preventative Maintenance: Helps organizations improve the customer experience through new preventative service flows and break-fix and installation capabilities that are delivered via Service Logistics Cloud for Field
Service.
• Multi-Tier Supply Chain Collaboration: Delivers improved visibility into upstream supply to increase overall supply chain responsiveness. Oracle Supply Chain Collaboration can now synchronize upstream supply information such as
on-hand balances, purchase order details, and work order details from multiple tiers of external organizations. The data is then automatically shared with Oracle Supply Planning Cloud.
• Planning for Project-Driven Supply Chain: Optimizes supply planning for project-specific material requirements and execution of purchase orders, transfer orders, and work orders—all with project and task references. By matching demand
and supply based on flexible rules, customers are able to group projects and plan at the group level when supplies can be combined across many projects.
• New Channel Revenue Management Capabilities: Streamline and optimize trade programs by enabling organizations to create, resolve, and settle claims for deductions and overpayments. In addition, the new capabilities simplify the export
of supplier programs and claims.
• Cross-Product Procurement Enhancements: Simplify integration with external systems to help customers integrate and extend procurement processes via new and modified REST APIs. In addition, Oracle Procurement Cloud features new
deep links that provide easy navigation directly to application pages without using the menu structure. These links can be leveraged in a variety of ways, including in business intelligence reports, notifications, and third-party application pages.

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Oracle Helps Marketers Simplify the Management and Activation of
Customer Data
35
To help marketers simplify the delivery of personalized marketing programs that increase sales, improve customer satisfaction, and grow customer lifetime value, Oracle announced a series
of new innovations within its customer data platform (CDP). The latest updates to Oracle Unity enable B2B and B2C marketers to eliminate costly and complex customer data integration
projects by providing a single platform that unifies all customer data and enables it to be quickly and easily activated within existing business processes.Oracle Unity is a customer data
management platform that provides marketers with everything they need to manage customer data. It brings together online, offline, and third-party customer data sources and then applies
built-in machine learning to prescribe the best next action within existing business processes. The latest updates to Oracle Unity include:
• New B2B Marketing Capabilities: Oracle Unity is the first CDP to support both B2C and B2B marketers. For B2B marketers, the latest release includes a new B2B data schema that relates
contact data to an account. This enables marketers to gain insights about key accounts and build audiences that are account specific. To help marketers action this data, a new Oracle Unity and
Oracle Eloqua integration takes account specific insights from Unity and builds automated marketing programs targeted at specific accounts, a key capability for any Account Based Marketing
strategy.
• New Behavioral Data Capabilities: Oracle Unity now includes real-time behavioral data collection and personalization capabilities powered by Oracle Infinity. This enables marketers to
apply machine learning to customer behavioral data to personalize customer interactions across websites, campaigns, and ads.
• New Data Collection and Importing Capabilities: Oracle Unity now also supports a universal digital tag across all Oracle Fusion Cloud Customer Experience (CX) applications as well as
customer websites, mobile apps, or other digital properties. This enables marketers to simplify the collection and importing of real-time data for both known and unknown customers.
• New Ad Activation Capabilities: Oracle Unity is now fully integrated with the Oracle Data Management Platform (DMP). This enables marketers to categorize unknown website visitors
by interest and drive richer experiences across digital channels.

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Oracle Cloud Observability and Management Platform Now Available
36
Oracle announced the Oracle Cloud Observability and Management Platform, bringing together a comprehensive set of management, diagnostic, and analytics services
that help customers eliminate the complexity, risk, and cost associated with today’s fragmented approach for managing multicloud and on-premises environments. The
Oracle Cloud Observability and Management Platform is available in Oracle Cloud Infrastructure (OCI) and is the industry’s most complete solution, consisting of a suite
of services that provide a unified view across the entire software stack. It enables easy diagnostics of cloud-native and traditional technologies deployed in the cloud or
on-premises. With built-in machine learning, it automatically detects anomalies and enables quick remediation in near-real time. The platform has adopted an open,
standards-based approach that is vendor-agnostic, supporting ecosystem interoperability out-of-the-box with Slack, Grafana, Twilio, PagerDuty and others. Customers’
IT environments have evolved rapidly, but existing monitoring and management offerings have not kept up with the increasing complexity found with multicloud and
on-premises IT environments. In fact, Gartner estimates that more than a third of organizations use 30 or more monitoring tools.[i] Organizations have experienced a rise
in the complexity and cost of managing their existing infrastructure and a growing number of emerging technologies such as Kubernetes, containers, converged
databases, and microservices. Instead of a collection of siloed and fragmented tools, the Oracle Cloud Observability and Management Platform provides customers with
a comprehensive and connected solution comprised of related services. This includes the newly announced Logging, Logging Analytics, Database Management,
Application Performance Monitoring, Operations Insights and Service Connector Hub services, as well as existing services such as Monitoring, Notifications, Events,
Functions, Streaming and OS Management. Customers using Oracle Cloud Infrastructure and Oracle Dedicated Region Cloud@Customer have immediate access to the
new offering.

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Oracle Introduces Exadata Cloud Service X8M
37
Oracle announced the new generation of Oracle Exadata Cloud Service, now based on the Exadata X8M platform, available this month on Oracle Cloud
Infrastructure. Customers can accelerate their most challenging transaction processing and data analytics projects with Exadata X8M in 26 global cloud
regions and Dedicated Region Cloud@Customer. With architectural identicality across cloud and on-premises, Oracle Exadata Cloud Service X8M makes it
easy for customers to move even the largest and most demanding databases and workloads seamlessly to the cloud with no changes to applications.
Breakthrough performance, scale and elasticity enable Exadata Cloud Service X8M to run applications needing multiple workloads and data types in a single
converged Oracle Database. In contrast, AWS users need to perform complex and costly integration of multiple different database services.Oracle Exadata
X8M, the new platform for Exadata Cloud Service, features Remote Direct Memory Access (RDMA) from databases to Intel® Optane™ Persistent Memory
in smart storage servers, completely bypassing the OS, IO, and network software stacks. This enables 2.5 times higher transaction processing IOs, and 10
times better IO latency than the previous industry-leading Exadata Cloud Service release. Database IOs are 50 times faster than Amazon AWS Relational
Database Service (RDS) using all-flash storage. RDMA runs over a new, ultra-fast, 100Gbs RDMA over Converged Ethernet (RoCE) network fabric for the
highest analytics throughput.Exadata Cloud Service X8M also features a new generation of Oracle Real Application Clusters (RAC) that delivers greatly
enhanced application transparent database scale-out and high availability for all types of database workloads. In addition, fully-active Oracle Data Guard
database replicas offload SQL reads and writes while providing cloud-automated disaster protection within and across regions.

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Third-Party Risk Management Leader Deepens Vendor Risk Intelligence
Offering, Expanding on Industry’s Most Comprehensive TPRM Platform
38
Prevalent, Inc., the company that takes the pain out of third-party risk management (TPRM), announced the latest versions of its Third-Party Risk
Management Platform and Vendor Threat Monitor (VTM), introducing new capabilities to expand risk intelligence to include vendor financial and credit
monitoring, integrate with additional cyber monitoring tools, and enrich vendor profiles to simplify vendor lifecycle management.The Prevalent Third-Party
Risk Management Platform is a SaaS solution that enables customers to automate the critical tasks required to manage, assess and monitor their third parties
across the entire vendor lifecycle. Prevalent Vendor Threat Monitor now delivers financial reporting, enabling the monitoring of credit scores and financial
risks alongside the cyber and business risks already available in the solution. This new capability taps into financial information from a global network of
365 million businesses, and accesses five years of organizational changes and financial performance – including turnover, profit and loss, shareholder funds,
and more. With this enhancement, companies can now screen new vendors, monitor their existing vendors beyond typical cyber risks and evaluate vendor
health for more informed sourcing decisions. With the version, Prevalent provides a redesigned entity profile page with a new feed that presents valuable
company-specific information – head office location, ownership, revenue, SIC code, fiscal year end, etc. – alongside centralized assessment status, upcoming
submissions, risks and tasks and mapping of fourth parties used by the vendor. This new entity page delivers a complete view of a vendor’s key details, giving
organizations the ability gain greater visibility and reduce the time required to manage vendors.

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PROS Control and PROS Guidance Now Available for Online Purchase
on SAP® App Center
39
PROS® a provider of AI-powered solutions that optimize selling in the digital economy, announced that its PROS Control: Dynamic Price Management and
PROS Guidance: Real-Time Dynamic Price Optimization pricing solutions are now available for online purchase on SAP® App Center, the digital
marketplace for SAP partner offerings. PROS Control and PROS Guidance integrate with SAP Commerce to deliver pricing excellence that accelerates
digital omnichannel selling, enabling a streamlined customer experience that today’s buyers demand.PROS Control and PROS Guidance enable businesses
that use SAP solutions to power eCommerce with real-time pricing to meet the omnichannel buyer’s demands. Benefits of these AI-powered pricing solutions
include:
• Real-time price optimization and management designed to improve revenue
• Accelerated sales cycles with dynamically optimized price guidance
• Dynamic harmonization of pricing across every unique, omnichannel buyer engagement
• Profit expansion through centralized price governance and strategy management
At SAP App Center, businesses can discover approximately 1,600 innovative partner solutions that integrate with and extend SAP solutions. There,
customers can find the SAP-validated partner apps they need to grow their business. And for each purchase made on SAP App Center, SAP will plant a tree.

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Dassault Systèmes Unveils 3DEXPERIENCE Edu, Driving a New Era of
Experience-Based Learning for the Workforce of the Future
40
Dassault Systèmes unveiled 3DEXPERIENCE Edu, its new ambition to help students and professionals thrive in the workplace with in-demand industry skills for sustainable
innovation. With 3DEXPERIENCE Edu, Dassault Systèmes will drive its key role in building the workforce of the future by opening up new possibilities on the
3DEXPERIENCE platform for lifelong learning and for connecting academic institutions with industry to foster employability. 3DEXPERIENCE Edu will deliver skills-related
publications, establish global partnerships and educational centers, and engage students in sustainability challenges and competitions, as well as offer a new portfolio of learning
experiences and certifications for professionals on the 3DEXPERIENCE platform. These programs and resources aim to foster collective intelligence on key emerging roles
and skills, redefine the way academic institutions and businesses collaborate to accelerate the adoption of new methods in industry, and transform education through
experience-based learning. While studies have already revealed a disconnect between the skills needed to fill today’s job vacancies and academic curricula, the COVID-19
pandemic revealed needs for reskilling, upskilling and training to help companies and academic institutions accelerate their transformation. Hybrid learning is becoming the
new norm in education. Whether online or in class, learning is about people engagement. Experience-based learning is the solution for learners to actively grow their skills by
creating projects and collaborating actively with their peers, experts and mentors.3DEXPERIENCE Edu builds upon Dassault Systèmes’decades of experience in 11 industries,
to support five million students of all ages every year as well as academic institutions, companies, and professionals seeking to improve their knowledge, expertise or
employability. This includes providing educational packages to organizations worldwide during COVID-19 lockdowns, and partnerships with Re-Engineering Australia
Foundation, Arts et Métiers ParisTech, Illinois Institute of Technology on life sciences, and the World Economic Forum on advanced manufacturing skills.

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Medidata Launches myMedidata LIVE: Patient-Facing Video Visit
Capability Built Directly into the Rave EDC Platform
41
Medidata, a Dassault Systèmes Company, the global leader in creating end-to-end solutions supporting the entire clinical trial process announced the availability of
myMedidata LIVE, a new feature on the myMedidata patient portal. myMedidata LIVE is a web-based, live video conferencing capability connecting patients virtually
with their clinical trial study staff. Built on the industry’s leading Rave EDC (electronic data capture) platform already in use at more clinical research sites globally than
any other system, myMedidata LIVE gives researchers and patients a way to engage in remote site visits within the platform of site and patient-facing technologies they
are already using on the study. myMedidata is Medidata’s newly released patient portal solution that provides patients with virtual access to all of their study needs in a
single web application. It is built using responsive design principles -- as well as input from Medidata’s Patient Insights team, a group of patients and patient advocates
-- and made to be accessible from any device with an internet connection. Particularly relevant during the current COVID-19 pandemic when in-person visits might be
restricted, myMedidata LIVE video visits between patients and sites can replace scheduled site-based appointments and allow the study team to complete its data entry
in Rave while the patients remain engaged offsite through myMedidata.The latest version of myMedidata also includes two other important clinical tools, which have
been redesigned for virtual use and can now be used through the web with a patient’s myMedidata account: myMedidata eConsent and myMedidata eCOA (clinical
outcomes assessment). Both tools give sites the ability to maintain a consistent and traceable process, since they are directly integrated with Rave EDC, and use the same
advanced, trusted technology previously accessed through the eConsent and eCOA apps. In addition, myMedidata eConsent now provides patients the opportunity to
learn about and consent to clinical trials at home or at a remote location, and myMedidata eCOA easily and accurately captures patient outcomes.

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SugarCRM Launches New Cloud-Based Omnichannel Customer Service
to Help Companies Deliver High-Definition CX
42
SugarCRM Inc., the innovator of time-aware CX, announced the launch of SugarLive, a new integration with Amazon Connect voice, chat, and text
messaging for omnichannel customer service and support. SugarLive seamlessly embeds Amazon Connect’s advanced, omnichannel contact center
capabilities into Sugar Serve’s intuitive Service Console, empowering teams with powerful tools for routing, tracking, prioritizing, and solving customer
service interactions. The increase of distributed workforces and reliance on digital channels accelerates the need for fast, simple, easy-to-deploy solutions for
customer service teams to provide more omnichannel, self-service and AI-powered automated customer engagement models. SugarLive solves many of these
issues by offering embedded omnichannel capabilities inside a complete agent service console. Sugar Serve users need only their Amazon Connect
credentials and few simple configurations to add robust omnichannel engagement models to their existing or new Sugar Serve deployments.Other
enhancements to Serve include case deflection with the integrated Sugar Knowledge Base. Customers are empowered to research and close their own issues
through a self-service portal, thus reducing the load on service teams and resolution times. Also launching as part of the Q4 2020 release is an all-new Nurture
Builder capability in Sugar Market to optimize prospect engagement and conversion. New features for sales teams include sales automation and
duration-based capabilities for Sugar Sell, designed to increase efficiency and help manage and close more sales pipeline for both new and existing
customers. Sugar also completed the rollout of new SugarCloud hosting locations on AWS in the UK and Singapore to support customers’ data sovereignty
preferences and ensure global performance.

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SurveyMonkey Simplifies Customer Experience with Launch of the
GetFeedback Platform
43
SurveyMonkey a leader in agile software solutions for customer experience, market research, and survey feedback, launched its new customer experience (CX) solution, the GetFeedback platform.
Announced at SurveyMonkey’s inaugural customer experience event, the CX Impact Summit, the multi-channel offering is an easy-to-deploy, cost-efficient CX solution that helps organizations set
up their CX program within days—not months—to quickly understand and act on customer insights. This agile approach to customer experience allows organizations to deliver meaningful experiences
that increase customer satisfaction and loyalty. With the GetFeedback platform, companies will spend less time configuring complicated CX technology and more time focusing on what matters most:
nurturing customer relationships. Compared to service heavy CX offerings, the GetFeedback platform fills a market gap by helping enterprise customers deploy the solution quickly and easily.
Customers can collect critical feedback across all digital channels and bring key operational data into one platform. A 360-degree view of the customer has become even more important for customer
retention during the COVID-19 pandemic—and company leaders are taking note. SurveyMonkey research launched last week revealed that 89% of surveyed C-level executives say that they are
extremely invested in CX, and 51% of executives say that bringing together CX and operational data is a top challenge they face with their CX initiatives. In addition, 43% said that their companies
have accelerated their digital transformation efforts, while 68% have added additional customer touchpoints as a result of the pandemic.Organizations can now seamlessly leverage their customer and
operational data, and power automated actions that improve the overall customer experience. With a new look and feel from the previous GetFeedback and Usabilla solutions, the updated combined
platform features include:
• Cohesive User Experience: A cohesive user experience for customers to manage programs across any digital channel.
• Workspaces: New analytics experience to bring feedback from any channel together, which also includes AI-powered text analysis and the power to segment by varying customer attributes.
• AX Platform: Through the GetFeedback Agile Experience Platform, users can unify CX data and customer attributes in one place, automate CX programs, and integrate with the other apps they
already use to get work done, like Microsoft, Slack, and Jira. SurveyMonkey continues to invest in scaling its enterprise offerings and investing in integrations with customers’ systems of record.

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Temenos adds essDOCS’ CargoDocs solution to Temenos MarketPlace to
digitize Trade Finance processes
44
Temenos the banking software company, announced that essDOCS, the leading enabler of paperless trade, has joined Temenos MarketPlace. The
integration of essDOCS’ CargoDocs solution to Temenos Transact, the next generation core banking software, enables the digitization of shipping
and trade documents, including electronic signing and transfer of original title documents such as bills of lading. Paired with Temenos Transact,
Temenos’ corporate banking customers benefit from an end-to-end solution and a single platform for the entire Trade Finance value chain.
Temenos provides the winning combination of the broadest banking functionality with the most advanced cloud technology to over 3,000 financial
institutions around the world. Temenos MarketPlace allows banks to leverage leading fintech solutions, which complement Temenos software.
Solutions are curated and pre-integrated for rapid implementation and time-to-value. Temenos MarketPlace providers deliver innovative solutions
that enhance Temenos’ technology, enabling Temenos clients to pursue their journey of differentiation and innovation. essDOCS’ CargoDocs
solution enables users to digitally prepare, manage, sign, legally transfer and e-present trade documentation in a secure and auditable platform
powered by automation. CargoDocs eliminates traditional paper-based processes, connecting all trade finance value chain stakeholders (such as
issuing banks, advising banks, importers and exporters) through a centralized digital platform. All documents and processes managed by the
platform fully conform with eUCP and eURC regulations.

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Temenos Launches Real-Time SaaS Data Platform for Core Banking
45
Temenos, the banking software company, announced the launch of Temenos Transact Data Hub, a real-time data platform that is integrated and embedded within Temenos Transact, the market leading
core banking solution. Temenos Transact Data Hub delivers multiple essential data capabilities that are critical to modern banks leveraging the power of the data held within the core banking platform.
Out-of-the box, real-time data streaming, highly performant data engineering, purpose built data stores, and over 175 banking APIs, providing banks with the highest quality data to power faster and
more contextual customer experiences, accurate reporting and analytics, faster integration with internal data systems, and rapid innovation with AI-driven digital banking applications. The data held
within a core banking platform is the most important and valuable data within a bank. This data is the main source of customer, product, and transactional data, which is the lifeblood of modern digital
banking and drives everything from hyper-personalized customer engagement to effective risk management. By providing real-time access to core banking data, banks can achieve better reporting and
analytics, faster compliance processes, including transparency related to BCBS 239 and other data regulations, and customer personalization with the provision of relevant, contextual, timely offers.
This helps banks to deliver experiences that delight their customers and drive loyalty. Banks need access to all data within the core banking system in real-time, and in a compliant manner. Real-time
data is essential for the modern digital bank as it allows them to react instantly to customer needs and risk events. Banks traditionally struggle with the extraction, cleansing, blending, and optimization
of core banking data and many banks are attempting to build internal data solutions to solve these issues with high costs and high failure rates. With Temenos Transact Data Hub, banks now have an
embedded data platform within Temenos Transact that provides them performant access to high quality data. Banks also recognize the value of their data as they seek to personalize customer
engagement, improve fraud detection, and mitigate risk. Temenos Transact Data Hub enables banks to easily meet strategic goals for data availability, data quality, and data governance. For instance,
using Temenos Transact Data Hub, a bank can stream and transform real-time transactional data into a highly performant, cloud based data stores. This optimized data can be the foundation for digital
banking APIs, which enable a many digital banking applications – from budget and money planners to context–aware notifications and predictive banking with Netflix style recommendations.
Temenos Transact Data Hub is the foundation for a number of Temenos’ recently released AI driven digital banking applications focused on product personalization and customer attrition.

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Access launches on-demand candidate payment solution for recruitment
agencies reducing financial pressure for candidates
46
Access launched Access Early Pay for recruitment agencies. With competition incredibly fierce in the temporary staffing industry, recruitment
businesses are looking for ways to differentiate themselves and ensure they are the agency of choice for both candidates and clients. As recruitment
businesses attempt to make it easier to attract and retain the best temporary candidates a mobile, on demand pay solution can transform the way
they receive their wages, giving them the ability to access the pay they have already earned at any time to suit them. Withdrawals are funded by
Access, so there is no impact on normal business cashflow or payroll processes. 90% of EarlyPay users say it’s the most important employee
benefit available to them. Access has seen that recruitment agencies who offer on-demand pay options attract double the number of applicants for
roles and fill 22% more shifts by candidates. Access EarlyPay for recruitment also provides the ability for agencies to create an additional revenue
stream by adding a nominal admin fee to all withdrawals. To help candidates manage their own finances more effectively, limits can be set on
drawdowns if desired and the app provides education by linking to money management advice services.The need to provide more flexibility in
working arrangements continues to grow in an increasingly complicated hiring landscape and the shrewdest recruitment businesses recognise that
providing more benefits to candidates will improve retention. Access EarlyPay has been developed to empower candidates to take more ownership,
but for recruitment businesses it can drive motivation and loyalty to help recruitment and retention of the best candidates available.

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Sphera Launches Cutting-Edge Software Designed to Transform Process
Safety and Operational Risk Management Performance
47
Sphera, a leading global provider of Integrated Risk Management software, data and consulting services, announced its Dynamic Risk
Pathways solution, the industry’s first real-time, process safety management Digital Twin solution. Sphere’s Dynamic Risk Pathways is the
industry’s next generation Operational Risk Management (ORM) Digital Twin technology for modeling and predicting process safety risk
exposure for defined risk scenarios. By using the real-time status information from asset integrity inspections, safety critical equipment,
Internet of Things (IoT) sensor data, maintenance and operational activity, and deviations from normal operating conditions, operational
teams are provided with a single, shared view of the impact on Major Accident Hazard (MAH) risk scenarios. Dynamic Risk Pathways turns
disparate data into actionable insights. It improves decision-making in evolving conditions while helping organizations move from a reactive
position to a predictive and proactive approach. It provides an early-warning system so operators can see how impaired, degraded and missing
process safety barriers increase the likelihood of a pathway developing into a near-miss, incident, or MAH situation. With real-time visibility,
organizations can improve maintenance prioritization, asset integrity, safety assurance and production uptime.Dynamic Risk Pathways is
available as a part of SpheraCloud, a Software as a Service platform built to leverage the power, security and flexibility of Microsoft’s Azure.

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Unit4 Announces Next-Generation ERP for Mid-Market People-Centric
Services Organizations
48
Unit4, a leader in enterprise cloud software for services organizations, announced Unit4 ERPx, its next-generation cloud Enterprise Resource Planning (ERP) solution for mid-market services
organizations. ERPx delivers fully integrated ERP, HCM and FP&A, on a unified architecture, with rapid deployment and industry-specific innovations out-of-the-box. Unit4, a company with
a 40-year history in delivering software to organizations where people make the difference, understands the unique requirements in building next-generation enterprise software that delivers
an exceptional “People Experience”, from students and professionals to the public servants and non-profits doing good in the world.An industry-specific focus runs through all Unit4 products
that make up the Unit4 People Experience Suite, from financial processes, and time and billing, to HR processes and analytics. ERPx codifies 40 years of industry knowledge into smart
processes that flow across the organization. When implemented using Industry Models, Unit4’s ‘out of the box’ best practice configurations, the cost of going live is substantially reduced as
one click can result in automatic business process model generation across hundreds of activities.With FP&A, HCM and ERP integrated on a single platform, the value of the data organizations
use for planning purposes significantly improves by giving the business a complete view across operations, HR and finance. AI-powered analytics and forecasting can answer complex
questions involving vast amounts of data quickly and automatically. Unit4’s unified architecture and processes deliver exactly what business, finance and HR leaders need to help them
navigate through changing times.Designed specifically for the way people work, ERPx delivers a user experience that is powerful for professional users, efficient for everyone and automated,
so organizations can plan intelligently and execute at the pace of business. Machine learning is used to provide people with recommendations for actions they should take, and to complete
once manual tasks, like populating timesheets, via touchless experiences. Utilizing chatbot technology, and readily available collaboration tools such as Teams, Slack, email and calendar,
actions are brought to users via 10-second experiences, where they simply answer a question and the task is completed.Instant apps, a new capability, are lightweight and address the unique
needs of specific users. The technology uses Smart Automation Services that apply Machine Learning to create user experiences that evolve with customers and users automatically. One
example is Smart Invoicing, a self-learning accounting prediction service, which makes use of automation and machine learning for faster processing of invoices, driving faster settlements.

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Unit4 Extends FP&A Solution with New AI-Powered Forecasting and
Planning Capabilities, Designed for Mid-Market Organizations
49
Unit4, a cloud leader in enterprise software for services organizations, announced the latest version of Unit4 Financial Planning & Analysis (FP&A), including new capabilities
enabling finance teams to more intelligently forecast and plan, helping organizations make better decisions more quickly and effectively. While many vendors offer AI-powered
solutions, Unit4’s new tool, Smart Forecaster, extends intelligent forecasting to business users across the enterprise. This new capability leverages Artificial Intelligence to help finance
teams forecast more frequently and accurately by using historic data combined with influence factors and scenarios. Smart Forecaster is available to customers through Unit4’s early
adopter program. In addition to Smart Forecaster, the company announced the availability of Solution Builder, a tool that provides quick modeling capabilities, which enables finance
teams to respond to new business needs and requirements such as cost center calculations, changes in P&L, or scenario planning in a secure offline environment. Once complete, the
tool easily and securely transfers some or all of the elements into the live production system as determined by the user. Also, in this new release, Unit4 FP&A delivers enhanced
dashboarding and visualization capabilities that will help finance teams create reports for non-finance users with flexible, easy-to-understand business intelligence translating into
actionable insights and solid, data-driven decision making. Companies such as Swiss Life, Villeroy & Boch, UK-based Magnox and Swiss-based retailer Migros Aare have selected
Unit4 FP&A to drive their critical forecasting and planning requirements.Unit4 FP&A, a competitively priced solution for mid-market people-centric services organizations, frees your
team to spend more time delivering insights and creating value for the business. We help you more comprehensively understand the numbers and then turn that insight into action for
better business results. We do this by combining automated, AI-driven planning, forecasting, reporting and analytics with highly interactive dashboards and powerful, pre-configured
models to leverage better decision making. Unit4 customers realize a quicker time-to-value through the ready-to-use business content built into the solution; functionality that is not
available from other vendors in the market. The solution is available standalone or fully integrated in the company’s People Experience Suite which also includes ERP and HCM.

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New Veeva Clinical Network Applications Connect Sponsors, Sites, and
Patients to Accelerate Clinical Trials
50
Veeva Systems announced the first two applications built on the Veeva Clinical Network, the industry’s only solution that links sponsors,
clinical research sites, and patients for paperless, patient-centric trials. Veeva Site Connect connects sponsors and clinical research sites
to enable paperless information exchange throughout a trial. With Veeva eConsent, clinical researchers can digitize the consent process
with patients and review boards, while delivering transparency to sponsors.Veeva Site Connect transforms information sharing between
sites and sponsors from manual, paper-based transfers to an automated, digital exchange. By linking site operations on Veeva SiteVault
to sponsor operations on Vault Clinical, key clinical trial processes are more efficient, including startup document exchange, safety letter
distribution, site payment letters, and study closeout transfers. Automating information exchange improves site engagement and
satisfaction, while allowing sites to focus more on patient care.Veeva eConsent is a free solution for sites and patients that transforms the
current paper-based consent process into a digital creation, approval, and exchange process. Sites can use Veeva eConsent to tailor
sponsor-provided consents to the requirements of their ethics boards. The approved consent is then delivered to a patient’s mobile device
for their consent, while providing sponsors visibility throughout the process.

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Visma broadens its offering in cloud-based welfare ERP for the health
and social care sectors with the acquisition of DomaCare in Finland
51
Visma’s acquisition of Invian Oy, and their key product DomaCare, will allow health and social care sector professionals to streamline
customer processes, quality of care and financial management tasks.Invian Oy’s key product DomaCare is a complete and customisable
ERP tool for health and social care sector professionals. The solution includes secure ways to share information with relatives, invoicing
automation, always-available customer information to all interested parties, key statistics and reporting.DomaCare’s vision since its
founding in 2007 has been to increase efficiency and accessibility in the health and social care sector through innovation and the use of
cloud platforms.Visma is well established in the health and social care sector management industries in Finland and the Nordic region,
with clear synergies and benefits for customers in regard to Visma Numeron WFM and Personec Payroll for health and social care.With
22 employees and its main office in Espoo, Finland, DomaCare has been developing and operating ERP solutions for care and social
sector management since 2007. Through the company’s solutions, care and social sector professionals are able to simplify their key
process from start to finish, streamlining the activities of everyone in the sector.

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Workday Talent Marketplace Delivers Skills-based Talent Matching to
Drive Greater Agility
52
Workday, Inc. a leader in enterprise cloud applications for finance and human resources, announced the availability of Workday Talent Marketplace, a talent mobility solution that enables employers to connect their people with
targeted opportunities for greater organizational agility. Workday Talent Marketplace helps companies foster employee development and better allocate talent to meet evolving business needs—all greatly improving how work gets
done.Workday created its talent marketplace to help customers navigate this changing world of work, enabling them to more effectively redeploy, reskill, and upskill employees to support the business as new needs arise. Equally
important, Workday Talent Marketplace helps employers connect their employees with the targeted development and growth opportunities they seek to further their career goals—ultimately helping to improve engagement and
retention.
Additionally, with Workday Talent Marketplace, customers are able to:
• Make Skill-based Connections Between People and Opportunity. Workday Talent Marketplace leverages Workday’s machine learning-powered skills cloud to match people to opportunities by comparing their skills and interests
against the organization’s full-time, project, and gig work skill requirements. The skills cloud can provide a full view of the skills workers have by inferring and verifying skills—derived from Workday HCM data—to create a
comprehensive and unique skills signature for each worker. It has the ability to review data in an employee’s profile to predict skills that person may have, even if they have not explicitly entered that information. By understanding
how well matched a person’s skills are for a particular role, and where employees may need additional learning or development, organizations can drive more intelligent talent matching and opportunity creation.
• Build a More Agile Workforce. Workday Talent Marketplace enables a faster transition to a more agile workforce, helping companies quickly tap into internal talent pools to fill projects, short-term gigs, and full-time roles, and
reskill and upskill employees to adapt to change. For example, as a result of the pandemic, many companies are experiencing surge demand and requiring additional resources in one part of the business, while other areas may have
less need and overcapacity of resources. Workday Talent Marketplace can identify employees that best match the skill needs of internal opportunities to help companies find the right mix of resources and more efficiently build more
agile cross-functional teams—quickly placing people where they are most needed.
• Promote Employee Growth and Internal Mobility. People are looking to increase their marketability and want to pursue new experiences and skills outside of their traditional roles. Workday Talent Marketplace delivers more
personalized, data-driven opportunity recommendations to empower employees to take an active role in their development, while enabling organizations to promote internal mobility to keep their best workers. For example, a sales
associate interested in developing a career in marketing could use Workday Talent Marketplace to find hands-on experiences in that field. With tailored recommendations for internal marketing gigs or projects, this person could
pursue the growth opportunities that align most with their career goals and aspirations.

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Zerto Launches New Data Protection Solution; Marks Significant Change
to the Backup Industry
53
Zerto, an industry leader in cloud data management and protection, launched Zerto Data Protection (ZDP), which displaces traditional
backup with Continuous Data Protection (CDP) for all applications. By offering a new, cost-effective backup solution, Zerto is bringing
the power of its award-winning CDP to all applications, at a much lower TCO.Zerto Data Protection (ZDP) delivers 50% TCO savings
by reducing hardware needs, enabling recovery of data without downtime or data loss, and is priced for backup use cases.
ZDP delivers:
• Local Continuous Backup for day-to-day backup restores – Local journaling technology allows you to recover without the data loss,
downtime, or production impact that are inherent to traditional backup solutions ensuring business continuity and availability.
• Long-term retention on-premises or in the public cloud – Required for compliance and regulatory demands where data needs to be
stored for months and years, data is incrementally copied from the journal into cost-effective storage on-premises or in the public cloud
with Microsoft Azure and AWS, driving cost optimization and the elimination of problematic backup windows. Long-term retention is
about adhering to compliance requirements while optimizing costs.

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Zerto Announces Zerto 8.5 with Backup to Public Cloud and Support for
Additional Cloud Platforms
54
Zerto, an industry leader in cloud data management and protection, announced Zerto 8.5 with new cloud capabilities at its “New World. New Backup” launch event. Zerto 8.5 offers
backup to Microsoft Azure and Amazon Web Services (AWS) directly from on-premises deployments for long-term retention of data and VMware on public cloud support for Azure
VMware Solution (AVS), Google Cloud VMware Engine, and Oracle Cloud VMware Solution. These additional cloud capabilities deliver new public cloud disaster recovery (DR)
and data protection for complete infrastructure flexibility to customers.
Zerto 8.5 introduces:
• Backup directly to Microsoft Azure and AWS
• Instant file and folder restores to production
• VMware on public cloud disaster recovery and data protection for Microsoft Azure VMware Solution, Google Cloud VMware Engine, and the Oracle Cloud VMware Solution
• Platform automation and lifecycle management features
• Zerto Data Protection offering enabling the use of Zerto for lower tier application backup.
• Zerto PowerShell Cmdlets Module.
During event, Zerto also previewed a new in-cloud data protection and disaster recovery offering on AWS, which protects applications across regions for true cloud-native resilience.
Zerto will extend its platform to offer unparalleled simplicity and orchestration across all use cases, whether for businesses requiring a recent data restore due to user error or disaster
recovery from an infrastructure outage, cloud-first businesses, or businesses just starting their cloud journey.

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Yardi Launches Integrated Skilled Nursing Solution
55
Nursing home staff can now streamline charting and automate assessments with Yardi® Skilled Nursing. The solution strengthens the
long-term and post-acute care capabilities of the Yardi® Senior Living Suite, further expanding the platform’s support for the entire
care continuum. Nurses aim to provide the highest quality of care for residents, but paper records and documentation can take time
away from the bedside. To participate in Medicaid and Medicare programs, staff must also regularly complete and submit a minimum
data set (MDS) for each resident. These lengthy forms track compliance with regulations and accordance with care plans. Yardi EHR
saves nurses time by connecting the MDS to the point of care. Nurses can chart services on any mobile device, and all data flows
automatically into the MDS. Staff can quickly verify the prepopulated fields, collaborate on the assessment and package everything
for submission. Yardi EHR will then check the MDS for errors to prevent delays and rejections.The Yardi Senior Living Suite now
offers a single connected solution for providers with diversified portfolios. Yardi EHR works seamlessly alongside Yardi® eMAR
and Yardi® At Home Care to enhance care workflows, while accounting integration with Yardi® Voyager simplifies Medicaid claims
management.

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Yardi Releases Kno2 Integration for Clinical Information Exchange
56
Yardi® has significantly expanded interoperability in Yardi® EHR through a new integration with Kno2®. Kno2’s Interoperability
as a Service™ (IaaS) enables Yardi EHR clients to securely share clinical records with 2.4+ million health care providers nationwide.
Although electronic health records are standard in hospitals and senior living communities, transferring patient data between systems
remains challenging. Providers still regularly share clinical information via fax, phone or printouts. These manual methods can lead
to mistakes and omissions, which impacts care continuity during critical transitions. The Kno2 integration, available as an add-on for
all Yardi EHR clients, allows senior living staff to streamline and receive clinical information, such as referrals coming from various
sources, as well as participate in value-based care coordination. For incoming residents, health data automatically flows into Yardi
EHR. If clinical information needs to be shared with an external provider, or if hospital readmissions are necessary, senior living
providers can send records out in the most interoperable format that the receiving provider can support. Soon, Yardi EHR clients will
also be able to participate in secured, on-demand access to patient records, by participating in Carequality, enabled through the Kno2
IaaS Gateway.

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Melbourne City Council successfully implements Zycus’ suite of solutions
for a compliant procurement process
57
Zycus, a global leader in AI-driven Source-to-Pay software solutions, announced the successful implementation of their solution modules that
include eSourcing, Contract Management, Supplier Management, Request Management and Project Management at the City of Melbourne
council.The government organization that handles service offerings to almost a million people that reside,visit or work in the city of Melbourne
daily, wished to streamline, centralize and control their sourcing and contracting activities for a centralized and compliant procurement
process.Zycus’ team was able to implement the set of modules in a short span of 4 months despite the restrictions faced due to a global pandemic.
Zycus’ team ensured that the organization’s existing framework matched industry benchmarks to enable a best-in-class procurement process. The
client’s requested workflow templates with custom approvals facilitated by the team on Zycus’ deeply configured module helped them replicate
and improve their existing approval processes.“The Zycus tool is a critical enabler for our procurement function as it increases automation and
systemizes the S2C processes. It enables the team to spend less time on administrative and tactical tasks and focus more on problem solving and
value-adding strategic activities. The tool will also ensure that all our procurement activities are compliant to our policies & legislation and are
auditable. We’re looking forward to all the efficiencies and benefits that the system will deliver City of Melbourne for many years to come,” says
Director of Procurement and Contract Management.

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Anaplan Named the 2020 Gartner Peer Insights Customers’ Choice for
Sales Performance Management
58
The Anaplan team is thrilled to announce that they have been recognized as the one and only vendor in the 2020 Gartner Peer
Insights Customers’ Choice for Sales Performance Management (SPM).Anaplan’s SPM solutions enable sales leaders to be
more informed and agile as they plan and manage territories, administer sales incentives, or set targets and quotas to motivate
sellers and reach their revenue goals. Customers leverage our advanced scenario modeling capabilities and predictive insights
to identify untapped revenue sources and optimize their go-to-market strategies to prime their organizations for growth.“The
voice of our customers is what fuels our innovation here at Anaplan, a mandate that has been increasingly critical amid today’s
volatility” said, Chief Customer Officer, Anaplan. “We are proud to receive this Customers’ Choice distinction and are
committed to delivering the highest level of value to our customers as we continue to help them model complexity and
respond effectively to change and in the future.”
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Anaplan Recognized as a Leader in 2020 Gartner Magic Quadrant for
Cloud Financial Planning & Analysis Solutions
59
Anaplan, Inc. provider of a cloud-native platform for orchestrating business performance, has been named a Leader in Gartner’s 2020 Magic Quadrant for
Cloud Financial Planning & Analysis Solutions (FP&A) for the fourth consecutive year. Gartner has positioned Anaplan as a Leader based on its
completeness of vision and ability to execute.Anaplan believes its recognition as an FP&A Solutions Leader validates its continuous, intelligence-driven
forecasting and agile scenario modeling capabilities based on the most critical operating drivers that deliver financial success for individual business units,
departments, and the overall organization.Anaplan provides a platform for business-run modeling and continuous planning, setting the stage for financial and
operational plans to be successfully executed under various business conditions. Global enterprises, including Autodesk, Fortescue Metals Group,
ServiceNow and UNUM, leverage Anaplan to model scenarios on a rolling basis and create more reliable forecasts based on real-time insights, external
signals, and embedded intelligence. Connecting these models help CFOs anticipate performance gaps, identify topline revenue opportunities, manage costs
and cash flow, and deliver insights that strengthen their position as a strategic partner to the business.Anaplan streamlines data aggregation and automates
financial processes so FP&A teams can work from a single source of truth as they analyze data, model rapid scenarios, and develop forward-looking
projections. With a real-time pulse on company-wide information, finance and business leaders can gauge performance daily and anticipate changes and their
financial impacts so they can make more confident decisions to ensure their company’s strategic growth and financial resiliency.
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Conga Recognized as a Leader in the 2020 Gartner Magic Quadrantfor Configure,
Price and Quote Application Suites for the FourthConsecutive Year
60
Conga, the leader in digital transformation for commercial operations, announced that it has again been named a Leader by independent research and
advisory firm Gartner in the 2020 Magic Quadrant for Configure, Price and Quote Application Suites for the fourth consecutive year*. Gartner
evaluated 17 CPQ vendors based on their ability to execute and completeness of vision.For more than a decade, Conga CPQ has helped enterprises
automate, optimize, and accelerate revenue generation – the most important process of any for-profit business. The solution helps maximize deal sizes
and accelerate sales cycles for enterprises, including for large organizations with extremely complex products, pricing rules, and configurations. By
digitally transforming revenue operations for customers, Conga CPQ empowers buyers and sellers to configure deals faster and drive performance in
the sales organization like never before.Conga believes Gartner recognition of the company as a Leader in the Magic Quadrant report validates Conga
CPQ’s rich functionality and support of enterprises across various maturity and use cases, especially those requiring complex capabilities.The
evaluation of the 2020 Gartner Magic Quadrant for Configure, Price and Quote Application Suites preceded Conga’s launch of TurboEngines for
CPQ.TurboEngines significantly decreases the processing time for complex data, providing new or updated quotes 10x faster than standard solutions
so the sales organization can respond to customers faster and win more deals in less time.
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Synpulse, Confinale and Assentis named as winners at the 2020 Avaloq
Partner Awards ceremony
61
Avaloq, global leader in digital banking solutions, has named Synpulse, Confinale and Assentis as winners at this year’s Partner Awards, part of the Avaloq Community Experience 2020 which
was held on 23 September – for the first time primarily on a digital platform due to the Covid-19 pandemic. The event focused on key industry themes such as hyper-personalization, the
democratization of wealth management, and the tokenization of financial assets. Each year, Avaloq uses the event to single out and award key partners and highlight the significant impact they
have had on the industry and on Avaloq over the previous 12 months.
• Synpulse was named Project Partner of the Year 2020. Synpulse has demonstrated its ability to deliver exceptional outcomes, both in EMEA as well as in APAC markets, across a number
of Avaloq projects. At a bank in Indonesia, for example, Synpulse was responsible for the end-to-end implementation that involved rolling out Avaloq to over 50,000 wealth management
customers. Synpulse has been an Avaloq Implementation Partner for more than 20 years and all stakeholders benefit from its rich expertise and experience.
• Confinale was named Implementation Partner of the Year 2020. Confinale boasts a multi-skilled team of 65 staff, including 50 Avaloq certified consultants, with a very strong focus on
projects, managed services and the development of the Avaloq reference customization. Customers and key stakeholders at Avaloq acknowledge Confinale’s reliability and competence, both
in banking and in technical areas. Confinale grew its Avaloq competence by 50% over the last two years, becoming one of the fastest-growing Avaloq Implementation Partners.
• Assentis was named Software Partner of the Year 2020. Assentis Technologies is a leading provider of Customer Communication Management software solutions with a focus on the
financial services industry. Its solutions enable companies to communicate with end customers in a highly effective and automated way. From the Aspire Leaderboard 2019 and 2020, Assentis
achieved the highest rating for the financial services industry in the European market. The firm has supported Avaloq in various projects; the most recent was with a bank in Germany. The
continuous investments of Assentis helped to increase the Avaloq standard offering with regards to client communications which is currently a crucial topic as banks and wealth managers are
increasingly interacting with their customers through digital channels.
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Trustradius Names Blackline A 2020 Tech Cares Award Winner For Giving Back
To The Finance & Accounting Community During Covid-19 Pandemic
62
Accounting automation software leader BlackLine, Inc. has won a 2020 Tech Cares Award from TrustRadius, a leading B2B software peer reviews platform. The 2020
Tech Cares Awards celebrate companies that have gone above and beyond, demonstrating service, consideration and compassion to their communities, and that have
exemplified one of TrustRadius’ core values – being human in the face of the global crisis. BlackLine was recognized for its quick response to the COVID-19 pandemic,
realizing that Finance and Accounting (F&A) organizations would face unprecedented challenges closing their books and conducting audits with the global lockdown
forcing entire teams to work entirely from home for the first time. BlackLine acted quickly, opening access for customers to its entire library of premium online
educational resources and self-led training – including CPE-eligible (Continuing Professional Education) courses. The company followed shortly thereafter unveiling a
‘Resource Hub for Closing Virtually’ to provide free access to the broader accounting community - clients and non-clients alike - to an online destination for articles,
whitepapers, webinars, FAQs and more, including insights from 3rd-party industry experts. BlackLine also introduced a Remote Audit solution and services package
that could be quickly deployed to help customers prepare for remote audits. BlackLine is helping companies close their books with confidence during the COVID-19
pandemic and beyond, including global biopharmaceutical leader Takeda Pharmaceutical Company which has been using BlackLine for many years.The Tech Cares
Awards were given in response to nominations from customers, partners and companies and also on the basis of reviewer feedback on TrustRadius.com. All nominations
were thoroughly vetted by the TrustRadius research team. In the end, BlackLine was selected from among the more than 11,000 B2B technology vendors on the site for
demonstrating above-and-beyond caring during the COVID-19 pandemic, tying directly to BlackLine’s core value to serve others and each other.
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Red Wing Shoe Company, Inc. Wins 2020 Nucleus Research Award
Achieving Nearly 400% Roi From Blackline Deployment
63
BlackLine, Inc. is proud to announce that its customer Red Wing Shoe Company, Inc., a midsize American footwear company, has been
named a winner in the 2020 Nucleus Research ROI Awards. Red Wing Shoe Company achieved 379% ROI automating processes with
BlackLine’s cloud-based modern accounting platform, according to a study by global technology research and advisory services firm Nucleus
Research. Nucleus found that after deploying BlackLine’s Tasks, Reconciliation, Journal Entry and Transaction Matching solutions to
streamline its finance and accounting processes, Red Wing Shoe Company’s corporate finance, retail finance and accounting teams achieved
significant gains, with payback in just 4.8 months and savings valued at over $1.2M a year coming from increased productivity from reduced
workloads, time savings from streamlined tasks and improved organizational visibility. Founded in 1905, Red Wing Shoe Company is a
premium quality work and safety footwear brand, currently distributing products to over 100 countries including at more than 4,000 U.S. retail
locations.In its 18th year, the Nucleus ROI Awards recognize the top 10 technology projects of the year based on the overall value delivered
by the project. Nucleus Research analysts performed an independent ROI assessment calculating the actual business benefits and ROI
achieved by each project; winners were chosen based strictly on the ROI recognized from their implementation.
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Comarch Shortlisted for the Global Telecom Awards
64
Comarch has been shortlisted in the Global Telecom Awards (GLOTEL Awards), in the Project Delivery Perfection category. The eighth
edition of the Global Telecom Awards will be honoring contributions from all parts of the value chain, including communication service
providers, vendors, solutions providers, and consultancies in 21 exciting categories. Comarch’s project, the subject of the Global Telecoms
Awards in the Project Delivery Perfection category, included implementing an out-of-the-box service assurance solution for the first 5G
telecommunications networks in Asia, which you can read more about in our press release. In this category, Comarch will be competing with
four recognized companies - Ericsson-Starhub, Huawei Technology and Sunrise Communications, BroadSource and Ufinet. Due to the global
pandemic, the awards ceremony announcing the final winners will be held as a virtual event on November 6th. If you’d like to learn more
about the awards and discover all of the 2020 finalists, visit the Global Telecom Awards website.Organized by Telecoms.com, the Global
Telecoms Awards (GLOTEL Awards) is the premier event recognizing innovation and excellence from companies involved in advancing and
transforming today's telecoms industry.The GLOTEL Awards have an impeccable reputation thanks to the independence and impartiality of
our judging panel, who boast many decades of expertise between them, as well as the strict objectivity of the editorial team.
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Convoy Recognized in Fortune’s Impact 20 List
65
Convoy thrilled to be recognized on Fortune’s first Impact 20 list. This list focuses on companies that are showing measurable progress
in addressing social issues as part of the company’s core strategy. For nearly every industry, waste contributes to higher costs. But in the
freight industry, the stakes are even higher. In freight, waste means that more fuel is consumed, more carbon is emitted, and truck drivers
spend more hours sitting idle. They are facing a massive problem of inefficiency – and their environment is paying the price. Reducing
this waste is at the core of Convoy’s founding mission of “transporting the world with endless capacity and zero waste”.In a $800B
market, it turns out that if you can drive 45% more efficiently, everyone can win. Shippers gain supply chain efficiencies while reducing
their carbon footprint, carriers find more work and earn more money, and Convoy leverages technology and data to build a more robust
digital freight network. Convoy is empowering shippers and carriers by systematically eliminating waste, inefficiency, and short term
thinking in the planning and moving of freight.The net result is that Convoy does more to keep trucks full at lower prices, efficiently
moving the freight for businesses on the preferred routes for truck drivers. Everyone sees an increase in overall earnings, transparent
data-driven insights, and a reduction of waste for our planet.
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Coupa Named a Leader in the 2020 Gartner Magic Quadrant for
Procure-to-Pay Suites for the Fifth Consecutive Time
66
Coupa Software announced that it has been named a Leader in the 2020 Gartner Magic Quadrant for Procure-to-Pay Suites
for the fifth consecutive time. The report evaluated 14 vendors across 15 types of evaluation criteria and positioned Coupa
in the Leaders quadrant for completeness of vision and ability to execute.For example, American Cancer Society used
Coupa to more efficiently transact with suppliers during the pandemic, which has helped the nonprofit to contain costs and
mitigate supply chain risk.Gartner does not endorse any vendor, product or service depicted in our research publications,
and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner
research publications consist of the opinions of Gartner's research organization and should not be construed as statements
of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of
merchantability or fitness for a particular purpose.
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Druva Achieves VMware Ready Certification for VMware Cloud on AWS
and VMware Cloud on Dell EMC
67
Druva Inc., the leader in Cloud Data Protection and Management, announced it has been certified as VMware Ready for VMware Cloud. This new
certification, unveiled at VMworld 2020, recognizes Druva as a validated and tested solution to protect, backup, and recover VMware Cloud on AWS
environments as well as a broader VMware Cloud portfolio: VMware Cloud on Dell EMC and VMware Cloud on AWS. Regardless of where customers run
their VMware infrastructure, they can now have confidence that their data is comprehensively protected and always available with Druva Cloud Platform.As
businesses seek to strengthen organizational and data resiliency, they are rapidly migrating applications and services to the cloud and expanding their use of
cloud services and applications. While VMware Cloud provides the core infrastructure customers need to be more agile, data and applications still need to
be protected, wherever they live. Druva helps VMware customers on this journey with a cloud-based solution that works with VMware Cloud, enabling
customers to fully protect applications as they scale in the cloud and seize the full value of their VMware Cloud strategy.Using Druva, customers can more
securely protect and recover VMware hybrid cloud environments with greater operational and storage efficiencies while benefiting from a robust security
model that provides data isolation and protects against ransomware. Druva’s ability to offer complete visibility across workloads also helps eliminate storage
management overhead for data stored on-premises and in the cloud. Additionally, Druva delivers a modern storage capability for data protection with highly
resilient storage, global, cloud-based deduplication, automatic storage tiering, ransomware protection, and on-demand scale that requires no hardware,
software or administrative overhead.
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Druva Achieves AWS Digital Workplace Competency Status
68
Druva Inc., a leader in Cloud Data Protection and Management, announced that it has achieved Amazon Web Services (AWS) Digital Workplace
Competency status. As Druva’s third AWS Competency designation, it further recognizes Druva’s deep expertise of AWS and experience helping customers
build a digital workplace on AWS. With automated data protection for Software-as-a-Service (SaaS) applications, end-user devices, and virtual desktops like
Amazon WorkSpaces, businesses can rely on Druva to protect virtually any device, from anywhere, through a SaaS-based platform built completely on AWS.
Widespread remote working is expected to continue for the foreseeable future and according to Gartner, the endpoint install base is expected to grow by 16
percent in 2020.* In this environment, data is being increasingly created and stored on SaaS applications, as well as devices, as organizations deploy new
tools for remote collaboration. As an APN Advanced Technology Partner, Druva is able to deliver a high-performing, intelligent data protection platform for
these environments that leverages the latest AWS innovations to bring customers value faster. Combined with Druva’s extensive workload coverage, secure
architecture and compliance support, it’s an ideal solution for supporting today’s remote organizations.The AWS Digital Workplace Competency helps
customers find highly specialized AWS Partner Network (APN) Partners offering solutions on AWS that help them effectively support remote workers and
business continuity with an end-to-end Digital Workplace in the cloud. APN Partners achieving this newly unveiled AWS Competency provide features that
help reduce security risks and meet compliance requirements while allowing customers to effectively support remote workers and implement business
continuity plans.
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Greenphire Recognized for Sustained Growth; Named to Inc. 5000 List for Eighth Consecutive Year
and Philadelphia Business Journal’s Soaring 76 List of Fastest Growing Regional Companies
69
Greenphire, the global leader in financial software solutions for clinical trials, announced that it has been named to the 2020 Inc.
5000 list, for the eighth straight year. The Inc. 5000 list ranks the nation’s fastest growing private companies in a celebration of
their leadership and entrepreneurialism. Only one percent of the firms on the Inc. 5000 list have been named eight years in a row,
which places Greenphire in truly elite company. Greenphire has also been included in the 2020 Philadelphia Business Journal’s
Soaring 76, which honors the fastest growing companies in the metropolitan area. This is the fourth consecutive year that
Greenphire has been awarded this designation. The company has continued impressive growth trajectory even in the face of the
pandemic, which has put clinical trials at the forefront of the world’s attention. While supporting more than 1700 total trials
globally, Greenphire is directly assisting 10 different pharmaceutical companies completing research for a COVID-19
vaccine.Greenphire will be honored at the annual Inc. 5000 event, which will be held virtually from October 19 to 23,
2020.Greenphire was recognized in a special 2020 Soaring 76 issue of the Philadelphia Business Journal on September 25, 2020.
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Mitek recognized in 2020 Gartner Market Guide for ID Proofing and
Affirmation
70
Mitek a global leader in mobile capture and identity verification software solutions, has been recognized in the 2020 Gartner Market Guide for ID Proofing
and Affirmation report, released Sept. 11, 2020. The report provides key findings and recommendations for security and risk management leaders responsible
for identity and access management and fraud detection. Mitek was recognized among Document-Centric Identity-Proofing Representative Vendors, for its
Mitek Mobile Verify® solution. According to Gartner, “These vendors assess the authenticity of an identification document via a submitted image, and also
compare a selfie from the customer with the picture in the document. Detection of genuine presence is a key feature to meet the definition of identity
proofing.”For example, when Instacart announced plans to onboard thousands of new grocery shoppers to meet the surge in demand for home delivery of
groceries at the beginning of the pandemic, Mitek helped the company verify new shoppers’identities, onboarding them into the system as safely and rapidly
as possible. And when banks were forced to close their branches earlier this year, Mitek helped many expand their ability to accept mobile deposits, making
it possible for their customers to handle essential financial transactions from home.This trend is only set to continue. The report estimates that “by 2022, 80%
of organizations will be using document-centric identity proofing as part of their onboarding workflows, an increase from approximately 30%. By 2023, 75%
of organizations will be using a single vendor with strong identity orchestration capabilities and connections to many other third parties for identity proofing
and affirmation, an increase from fewer than 15%,” according to the report’s findings.
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Oracle Health Sciences Positioned as a Leader in Everest Group’s PEAK
Matrix® for Clinical Development Platforms
71
For the fourth straight year, Oracle Health Sciences has been named a “Leader” in the Everest Group Clinical Development Platforms Products
PEAK Matrix® Assessment 20201. Oracle Health Sciences maintained its position as the highest positioned vendor in “Vision and Capability”
and took the highest position for “Market Impact.” Everest Group assesses vendors based on their impact in the market (market adoption, value
delivered, and portfolio mix) and vision and capability (ability to deliver products successfully, vision and strategy, functionality, flexibility, and
ease of deployment, engagement, and commercial model and support). Leaders are companies who are established in supporting mid- and
large-size life sciences firms in digital transformation within clinical trials. Everest Group highlighted that as a “Leader” in the industry, Oracle
Health Sciences offers the closest to an end-to-end platform in the current clinical development platform landscape with its Clinical One
platform.Everest Group identified several Oracle Health Sciences’ strengths that placed them as a Leader, including:
• Strong end-to-end platform capabilities in Clinical One that cover a broad portion of the clinical value chain
• Outstanding modular capabilities in Clinical One, along with a centralized database, which reduces data siloes
• Excellent documentation around new product releases as well as prior releases
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Oracle Recognized as a Leader in Gartner Magic Quadrant for Cloud
Financial Planning and Analysis Solutions for Fourth Consecutive Year
72
Oracle has been named a Leader in Gartner’s 2020 “Magic Quadrant for Cloud Financial Planning and Analysis Solutions[1]” for the fourth consecutive year.
Of the 12 companies evaluated, Oracle was recognized highest for ability to execute and completeness of vision for Oracle Fusion Cloud Enterprise
Performance Management (EPM). According to the report, “Leaders provide mature offerings that meet market demand, and they have demonstrated the
vision necessary to sustain their market position as requirements evolve. Leaders have also demonstrated successful execution by having revenue
commensurate with other high-performing vendors in this Magic Quadrant, as well as by having large numbers of customers. The hallmark of Leaders is that
they focus on and invest in their offerings to the point that they lead the market and can affect its direction. As a result, Leaders can be vendors to watch as
you try to understand how new market offerings might evolve. Leaders typically possess a large, satisfied customer base (relative to the size of the market)
and enjoy high visibility within the market. Their size and financial strength enable them to remain viable in a challenging economy.” Oracle Cloud EPM
offers a full range of business capabilities, including financial and operational planning, scenario modeling, financial close, master data management, and
reporting and analysis processes. With seamless integration with the broader suite of Oracle Cloud Applications, including Enterprise Resource Planning
(ERP), Supply Chain Management (SCM), Human Capital Management (HCM) and Customer Experience (CX), finance and operations leaders can harness
real-time data to increase efficiency, predict trends, model what-if scenarios, and execute both short-term and long-term planning.
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PROS Awarded Houston Business Journal 2020 Innovation Award
73
PROS®, a provider of AI-powered solutions that optimize selling in the digital economy, announced that it has been named a winner of the Houston
Business Journal’s second-annual Innovation Award for PROS Price Optimization and Management solutions. This latest award adds to the company’s
momentum in delivering solutions that help businesses respond to customers’needs by offering an advanced omnichannel, customer buying experience,
designed to help maximize revenue and win more business. B2B buyer expects a B2C experience. 74 percent of B2B buyers now want to buy online,
and 68 percent of customers want to choose their own web research over speaking with a sales rep. As a result, B2B organizations are aggressively
investing in digitalizing their sales processes in order to provide customer experiences that are inspired by innovative B2C experiences. PROS Price
Optimization and Management solutions are delivered as part of the PROS Platform, enabling businesses to more rapidly embrace the full power of
digital selling. The platform delivers real-time optimized prices across all go-to-market channels, sales acceleration tools for configuration and quoting,
and technology to unlock the power of eCommerce. Using the platform, PROS customers are able to deliver a far superior, differentiated buyer
experience powered by machine learning and AI. The PROS Platform continually learns and incorporates new market information to deliver a
competitive, market-relevant price for the unique conditions of every buying engagement, as well as intelligent configuration and quoting for sales
teams and eCommerce channels.
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PROS Named Only Challenger in the 2020 Gartner Magic Quadrant for
Configure, Price and Quote Application Suites
74
PROS® a provider of AI-powered solutions that optimize selling in the digital economy, announced that it has been recognized as a
Challenger by Gartner, Inc. in its 2020 Magic Quadrant for Configure, Price and Quote (CPQ) Application Suites. PROS is the only
vendor positioned within the Challengers quadrant based on completeness of vision and ability to execute.Configure, price and quote
(CPQ) applications enable sales organizations to automate and optimize the creation of quotes and the capture of orders and are part
of an overall technology ecosystem enabling the quote-to-cash business process. They ensure sales organizations can sell complex
products or services more quickly in highly personalized ways to meet customer expectations.PROS Smart CPQ is part of the PROS
Platform, a SaaS solution set that enables businesses to embrace the power of digital selling, to maximize revenue, capture maximum
customer wallet-share and offer a better customer buying experience across all go-to-market channels.PROS Holdings, Inc. provides
AI-powered solutions that optimize selling in the digital economy. PROS solutions make it possible for companies to price, configure
and sell their products and services in an omnichannel environment with speed, precision and consistency.
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Sapiens Wins Celent’s North America Xcelent Award For New Business
And Underwriting Functionality In Life Insurance
75
Sapiens Americas, a wholly owned subsidiary of Sapiens International Corporation, a leading global provider of software
solutions for the insurance industry, announced that Sapiens has won Celent’s XCelent award in the ‘Breadth of Functionality’
category in North America for Sapiens UnderwritingPro for Life & Annuities. This marks the eleventh XCelent award
Sapiens has received to date.Sapiens UnderwritingPro is a cloud-ready solution that provides excellence in automated
underwriting of life, health and annuity policies, as well as new business case management. The robust digital solution
facilitates the drive, intensified by COVID-19, for insurers to move toward “fluidless” underwriting experiences with
minimal or no human intervention. Sapiens UnderwritingPro provides data-driven, automated underwriting and a strong
underwriter workbench for cases that require special attention.Many of the leading life and annuity carriers in North America
are using Sapiens UnderwritingPro to automate their processes and enable true quick time to decision, quick time to issue and
expertly manage risk.
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Sapiens Recognized As A Leader In Gartner’s Magic Quadrant For
Non-Life-Insurance Platforms, Europe
76
Sapiens International Corporation, a leading global provider of software solutions for the insurance industry, announced that
Sapiens was positioned as a Leader in Gartner’s Magic Quadrant for Non-Life-Insurance Platforms, Europe*. The recognition is
attributed to Sapiens IDITSuite for Property and Casualty for the second consecutive year. Sapiens IDITSuite for Property &
Casualty is a component-based, comprehensive software solution suite that offers policy, billing and claims. IDITSuite supports
end-to-end core operations and processes for the non-life (general) insurance from inception to renewal and claims. Its
pre-integrated, fully digital suite offers customer and agent portals, business intelligence, as well as a suite of tools for testing new
lines of business, products, and services.Magic Quadrant reports are a culmination of rigorous, fact-based research in specific
markets, providing a wide-angle view of the relative positions of the providers in markets where growth is high and provider
differentiation is distinct. Providers are positioned into four quadrants: Leaders, Challengers, Visionaries and Niche Players. The
research enables you to get the most from market analysis in alignment with your unique business and technology needs.
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Sapiens Recognized As A Leader In Gartner’s Magic Quadrant For Life
Policy Administration Systems, Europe
77
Sapiens International Corporation, a leading global provider of software solutions for the insurance industry, announced that Sapiens was
positioned as a Leader in Gartner’s Magic Quadrant for Life Insurance Policy Administration Systems, Europe*. Sapiens’ CoreSuite for
Life & Pension was among nine policy administration systems that met the criteria for being evaluated in the report. Sapiens’ CoreSuite
for Life and Pension supports multiple lines of business for both individual and group life, annuities, investments and medical products
‒ in a single, end-to-end system. It offers a 360-degree view of the customer from the policy administration system, across all distribution
channels and communication streams. CoreSuite helps insurers accelerate time to market with streamlined and simplified business
processes, and open architecture. The suite now offers one-click, cloud-native architecture for quick and easy provisioning, security and
scale.Magic Quadrant reports are a culmination of rigorous, fact-based research in specific markets, providing a wide-angle view of the
relative positions of the providers in markets where growth is high and provider differentiation is distinct. Providers are positioned into
four quadrants: Leaders, Challengers, Visionaries and Niche Players. The research enables you to get the most from market analysis in
alignment with your unique business and technology needs.
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SmartAdvocate® Named the Winner of New York Law Journal's Best of 2020: Announces 5th
Year in a Row as Number One in 5 Categories Including Best Legal Case Management
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SmartAdvocate, the fully integrated case management system is thrilled to announce they are the New York Law Journal Best Of 2020 Winner in five categories.
SmartAdvocate wishes to thank all those who voted to name them Number 1 in Case Management Software, Document Management Solution, Entity Management
Systems, Matter Management System, and Practice Management Software. Also being named in the top 3 for Docketing & Calendaring Software, SmartAdvocate
has held these titles consistently since 2016.Initially designed by and for personal injury and mass tort litigation practices, SmartAdvocate is now used by a wide
range of litigation firms throughout the U.S., Canada, and beyond. As a fully browser-based system, law firms can select between SmartAdvocate's Cloud or Server
versions. With these options, plus the mobile app, users can access their cases from virtually anywhere. Customizing the SmartAdvocate system is made easy with
100+ integration partners, allowing firms to set up SmartAdvocate for what they need, and to achieve exactly what they want.Among the top features offered are
Automated Procedures and WorkPlans, saving firms' time by setting up drip campaigns, automated texts and emails, and more. Beyond the dozens of dashboards,
and numerous features designed to facilitate the handling of mass tort cases, users can schedule automatic emailed reports to fully monitor all crucial information
with one click.When it comes to handling caseloads, SmartAdvocate has various features to help manage cases. The Client Portal, another time saver for firms,
allows clients to log in to view any updates or status changes in their case, plus the ability to upload any important information that the firm may be waiting on.
The E-Signature functionality makes it possible to receive a signed document from a client in a matter of seconds. With detailed office and case calendars, staffs
can monitor all upcoming appointments, tasks, and critical deadlines.
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Syncron Wins Bronze Stevie Award in 2020 International Business
Awards
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Syncron was named the winner of a Bronze Stevie® Award in the Customer Services Department of the Year category in the 17th Annual International
Business Awards®. The International Business Awards® are the world’s premier business awards program. All individuals and organizations
worldwide – public and private, for-profit and non-profit, large and small – are eligible to submit nominations. The 2020 IBAs received entries from
organizations in 63 nations and territories. More than 3,800 nominations from organizations of all sizes and in virtually every industry were submitted
this year for consideration in a wide range of categories.This Stevie® Award follows Syncron’s recognition in the 2020 Network Products Guide IT
World Awards including Gold for Best Deployments and Customer Success of the Year in Europe and Best Deployments and Customer Success of the
Year in USA.Stevie® Award winners were determined by the average scores of more than 250 executives worldwide who participated in the judging
process from July through early September.Syncron empowers the world’s leading manufacturers to maximize product uptime and deliver exceptional
after-sales service experiences, while driving significant revenue and profit improvements. From industry-leading investments in research and
development, to providing the fastest time-to-value, Syncron’s award-winning, cloud-based service parts inventory, price and uptime management
solutions are designed to continually exceed customer expectations. Top brands from around the world trust Syncron to transform their after-sales
service operations into competitive differentiators.
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Wolters Kluwer CCH Tagetik recognized as a Leader in 2020 Gartner
Magic Quadrant for Cloud Financial Planning and Analysis Solutions
80
CCH Tagetik, part of Wolters Kluwer Tax & Accounting and a leader in global performance management software
solutions, has been named a Leader in the 2020 Gartner, Inc. Magic Quadrant for Cloud Financial Planning and Analysis
Solutions1. The annual report evaluated vendors for completeness of vision and ability to execute providing an overview
of the capabilities available in the market. CCH Tagetik improved its position from last year’s placement on the ability to
execute axis.Many of the world's largest and fastest growing global enterprises are leveraging CCH Tagetik to evolve their
FP&A and xP&A processes. Our unified platform, powered by the Analytic Information Hub, connects finance and
operations driving speed and agility by aligning and connecting all plans, data and processes. Organizations are
empowered to harness large amounts of granular and operational data in a single solution for improved collaboration in
budgeting, planning, scenario modeling and forecasting.
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TechnologyOne recognised as a leader for fifth time running in Australian
Business Awards
81
TechnologyOne has been recognised as a leader in the 2020 Australian Business Awards, winning in three categories: Community Contribution,
Employer of Choice and Software Innovation. This year marks the fifth consecutive year the company has been similarly recognised. Now in their
15th year, the Australian Business Awards are a well-known annual program designed to recognise organisations that demonstrate best practice in
business innovation, employee engagement, customer satisfaction, experience management, business sustainability, product and technology
innovation.This award recognises organisations that undertake exceptional work through their charitable initiatives. ABA acknowledged the work
of the TechnologyOne Foundation, which has grown immensely since its establishment in 2016, and has set an ambitious goal of lifting 500,000
children out of poverty, recognising that it’s through our youth, we can change the future.Recognising organisations that maximise the full potential
of their people, this is the fifth consecutive year that TechnologyOne has been awarded winner in this category. The win recognises and celebrates
TechnologyOne’s extensive and inclusive culture and people initiatives, such as the Marvel Awards and Hack Days, where everyone collaborates
across teams and regions to transform ideas into solutions for its business.Acknowledging software products and services that provide innovative
solutions for new and existing market needs, TechnologyOne received this award for its global SaaS ERP solution, based on its features,
performance and end-user experience.
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Temenos Honors North American Clients in ‘Best in Banking Awards’ at
Synergy Online
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Temenos the banking software company, is delighted to announce the winners of the ‘Best in Banking’ Awards for North America. These awards celebrate the
people, processes and technology that spark growth in the North American financial services industry. This year, Temenos clients used front office, core banking,
and cloud technology to meet the challenges of COVID-19 head on, promote innovation, and continue to strive for growth.These awards took place during Synergy
Online, Temenos’flagship North America digital event that brought together over 3,000 attendees on September 23. With 40+ interactive sessions on cloud, digital
banking, AI and more, presented by 45+ industry speakers, Synergy Online brought the brightest minds in the industry ‘Together for Growth’.For over a decade,
Temenos has given this annual pioneer award to one customer who has demonstrated a continued contribution to the advancement of new technology together with
Temenos. Commerce Bank has been more than a client, it has been a close partner in the United States. Commerce and Temenos are working side by side on the
bank’s core transformation initiative, and the team has pushed Temenos to continuously innovate and enhance its software.Comerica has partnered with Temenos
on its front office progressive renovation project, rolling out new technology one business line at a time. As part of its technology strategic plan, the bank will
leverage cloud technology to digitally transform across deposits, lending, wealth management and corporate banking. The initial phase of the project was
completed in early 2020, just as COVID-19 closed branches and prevented face-to-face onboarding. Thanks to the fortuitous timing, Comerica was able to
seamlessly continue to serve its customers digitally. As part of the project, the bank has embraced agile management practices on the cloud to enable a fast and
flexible transformation roadmap, releasing one new product a month.
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Temenos wins 2020 IDC FinTech Rankings Real Results Awards for
implementation of PPP at Atlantic Union Bank
83
Temenos, the banking software company, announced that it is a winner of the 2020 IDC FinTech Rankings Real Results Award for Lending Transformation.
Temenos won the award for delivering a digital loan application portal to implement the US Government’s Paycheck Protection Program (PPP) at Atlantic Union
Bank, in just four days. Atlantic Union Bank used SaaS-based Temenos Infinity to approve more than 11,600 applications, totaling $1.65 billion small business
funds as part of the forgivable loan program.Temenos leveraged its Temenos Infinity SaaS product to enable banks and credit unions to rapidly process loan
applications from small businesses under the US government’s PPP during the pandemic. Temenos was able to deliver a specific PPP digital loan application
solution with integrated processing workflows in 4 days. This enabled small businesses to apply for funding digitally, without human assistance from the bank, and
it included built-in quality controls to ensure that mandatory fields were filled to eliminate the need for the loan application to be reworked and delay processing.
Furthermore, Temenos Infinity now includes additional functionality for SMEs such as automating decisioning options through its Explainable AI (XAI) platform,
which enables banks to explain in plain language to their customers and regulators how AI-based decisions are taken.The IDC FinTech Rankings Real Results
program is part of the broader IDC FinTech Rankings program that categorizes and evaluates the top global providers of financial technology based on calendar
year revenues from financial institutions for hardware, software and/or services. The annual IDC FinTech Rankings and Real Results Awards have become an
important measure of the health and direction of technology in the industry and the emergence of innovative solutions from new and established players.
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Access Group announced as finalists in two “UK tech awards” categories
84
The Access Group has been shortlisted as finalists for two national technology awards at the “UK tech awards” in the Tech
Growth Business of the year and Tech Company of the year categories. Due to announce details in October of another
year of unparalleled growth, Access is delighted to have been recognised by this year’s virtual awards voting panel.
Previous winners of the UK Tech Awards include Gousto, Starling Bank and TransferWise. The awards, sponsored by
PwC and in association with Silicon Valley Bank, will be announced in a digital winners’ campaign starting on Thursday
1st October.CEO said, “The Access Group continues to see rapid growth and this UK award shortlist is evidence of the
hard work of our teams across the country. There’s no doubt that the COVID-19 pandemic has created unprecedented
challenges this year, but by rapidly adapting to a new way of working and communicating, and working even more closely
with our customers, our people and our investors, we’re making even stronger bonds and closer relationships.”
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Access Group are finalists in two CIPPAnnual Excellence Awards
85
The Access Group has been shortlisted in two categories at the CIPP Annual Excellence Awards – the only payroll awards ceremony
in the UK.With extensive legislation impacting payroll and pensions in the UK, the awards are designed to acknowledge and reward
those responsible for the strategic delivery of these services, accurately and compliantly.The awards honour not just the payroll
providers, but the professionals working in the industry that have made outstanding contributions and can demonstrate a continuing
commitment to excellence.Access was announced as a finalist in the Payroll Service Provider of the Year category, and team leader
Emma Saxton as a finalist in the Manager of the Year category.“Emma is a great advocate for training and personal development - all
team members are either CIPP qualified or training towards this. Emma has monthly meetings with each member to focus on their
long-term ambitions and careers, focused on ensuring they reach their full potential. With the COVID-19 pandemic, Emma has
managed changes to normal working life in the team whilst her team happiness remains a priority during the challenging times. Her
efficient approach to change and her focus on employee wellbeing makes her a stand-out manager and definitely worthy of the
award.”
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Sphera’s Control of Work Wins Best Process/Plant Optimization
Technology Award From Hydrocarbon Processing
86
Sphera, a leading global provider of Integrated Risk Management software, data and consulting services, has won a 2020
Hydrocarbon Processing Award in the Best Process/Plant Optimization Technology category for its Control of Work solution.
Sphera’s Control of Work—which encompasses electronic Permit to Work, isolations management, hazard assessments, maintenance
shifts, simultaneous operations (SIMOPS), sensors and more—delivers a single, shared view of a plant’s operational reality with a
radically different, far more intuitive way to simulate and manage work activities and risk. The technology seamlessly integrates risk
analysis across domains including data historians, process safety, EHS&S, maintenance and asset performance management systems
and offers Operational Risk Management (ORM) Digital Twin simulation capabilities. This integrated view of risk helps operators
know what’s happening, where it’s happening, when it’s happening and what’s driving the risk.The first enterprise Software as a
Service (SaaS) Control of Work solution, Sphera’s Control of Work is available with flexible delivery options, including on-premise
and on SpheraCloud, a SaaS-based and mobile platform built to leverage the power, security and flexibility of Microsoft’s Azure.
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Galvanize Named a Leader in Third-Party Risk Management Platforms,
Q4 2020
87
Galvanize, the global leader in SaaS governance, risk, and compliance (GRC) software, announced that it has been named a Leader in
The Forrester Wave™: Third-Party Risk Management Platforms, Q4 2020 report. The HighBond platform helps customers demonstrate
compliance while reducing compliance management costs and delivering executive visibility into the organization’s risk exposure.
Galvanize received top scores possible in twelve criteria including data visualization, risk mitigation, performance analysis, compliance
support, and data collection and verification. The company was also recognized for its advanced artificial intelligence, machine learning,
and robotic process automation capabilities—and the report noted that it “leads this market in risk assessment, scoring, and reporting
capabilities.”The Forrester Wave™ is one of the industry’s most complete and detailed analyses, using a transparent methodology
composed of vendor surveys, product demos, and customer reference calls to compare top players in the market. This acknowledgement
is the latest in a recent deluge of industry recognition among leading analyst firms for Galvanize which can be viewed on the Galvanize
website. The company was also named a Leader in The Forrester Wave™ Governance, Risk, And Compliance Platforms, Q1 2020.
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WideOrbit Earned Designation as a Great Place to Work-Certified™
Company in 2020
88
WideOrbit, the platform that makes it easier to buy and sell advertising, announced that it is Great Place to Work-Certified
™. A significant achievement, certification is based on validated employee feedback gathered with Great Place to Work’s
rigorous, data-driven, “For All methodology”. Certification confirms 7 out of 10 employees have a consistently positive
experience at WideOrbit. Great Place to Work is the global authority on workplace culture, employee experience, and the
leadership behaviors proven to deliver market-leading revenue and increased innovation.WideOrbit helps media
companies do more business by making it easier to buy and sell advertising. Say hello to a Wider World with WideOrbit,
the one platform that ties everything together, from pitch to payment. In a rapidly evolving media landscape, doing more
business means doing less paper-chasing, less chair-swiveling, and less data re-re-entry. Only WideOrbit brings a
Wider-World approach, providing the broader capabilities, bigger insights, and better connections that media companies
need.
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Workday Named a Leader in Gartner Magic Quadrant for Cloud
Financial Planning & Analysis Solutions
89
Workday a leader in enterprise cloud applications for finance and human resources, announced it has been positioned by Gartner, Inc. in the Leaders
quadrant of the 2020 Gartner Magic Quadrant for Cloud Financial Planning & Analysis1 for the fourth year in a row.Today’s business environment
requires continuous planning to adapt to ever-changing economic, health, and geopolitical impacts. As a result, finance leaders are turning to Workday
to help them model, forecast, and analyze their business with a proven planning solution. Workday Adaptive Planning delivers powerful modeling that’s
easy to use, allowing customers to embrace enterprise-wide planning for greater agility. To date, it has been selected by more than 5,300 customers,
including American Family Insurance, Denny’s, IBM, Microsoft, and South Shore Health, to manage their financial, sales, workforce, and/or
operational planning in the cloud.Workday is committed to delivering best-in-class enterprise planning as both a standalone solution and as an integral
part of the Workday suite, accelerating the adoption of planning in companies of all sizes by giving customers choice and flexibility for their digital
finance transformation. For customers choosing standalone planning, Workday Adaptive Planning has proven integrations with hundreds of human
capital management (HCM), enterprise resource planning (ERP), and customer relationship management (CRM) systems, as well as commercial and
proprietary data warehouses. This means that financial and operational data easily combine into a single source for truth for company-wide planning.
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Top Hat Recognized in The Globe and Mail’s Second-annual Ranking of
Canada’s Top Growing Companies
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Top Hat, the leading active learning platform for higher education, is pleased to announce it placed No. 230 on the 2020 Report on
Business ranking of Canada’s Top Growing Companies. Canada’s Top Growing Companies ranks Canadian companies on three-year
revenue growth. Launched in 2019, the editorial ranking aims to celebrate entrepreneurial achievement in Canada by identifying and
amplifying the success of growth-minded, independent businesses in Canada. It is a voluntary program; companies had to complete
an in-depth application process in order to qualify. In total, 400 companies earned a spot on this year’s ranking.The Globe and Mail
is Canada’s foremost news media company, leading the national discussion and causing policy change through brave and independent
journalism since 1844. With award-winning coverage of business, politics and national affairs, The Globe and Mail newspaper
reaches 5.9 million readers every week in print or digital formats, and Report on Business magazine reaches 2.1 million readers in
print and digital every issue. The Globe and Mail’s investment in innovative data science means that as the world continues to change,
so does The Globe. The Globe and Mail is owned by Woodbridge, the investment arm of the Thomson family.
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Transfinder Solutions Named ‘Most Innovative’
91
Transfinder Corp. was selected by attendees of the industry’s first Bus Technology Summit as the creators of the Most Innovative Software,
beating out other tech companies’ routing products.During the Summit, Transfinder showcased a number of its solutions, including its newly
released browser-based Routefinder PLUS, its first parent engagement app Stopfinder, as well as Viewfinder, a solution that helps users
monitor the transportation department with quick access of students, trips, vehicles and staff.With Stopfinder GeoAlerts, parents and
guardians can create as many “alert zones” between a child’s school and along their route home as they wish. These alert zones will set off
notifications to parents when a bus enters or departs each zone. Stopfinder Communication provides a two-way secure communication tool
that allows the district and parents to stay in close contact.Founded in 1988 and headquartered in Schenectady, New York, Transfinder is a
national leader in intelligent transportation systems, providing transportation management systems and services to municipalities, school
districts and adult care facilities. Transfinder, an Inc. magazine “fastest-growing company” for 11 consecutive years, has offices in Austin,
Texas, and Shanghai, China. The software company, named a Best Place to Work and Top Workplace, develops and supports routing and
scheduling solutions for optimal transportation logistics.
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Degroof Petercam and Avaloq sign agreement to implement Avaloq’s SaaS
solution as new core banking system
92
Degroof Petercam and Avaloq announce signing of agreement to implement Avaloq’s Software as a Service (SaaS) solution as Degroof Petercam’s
new core banking system. This new solution will transform Degroof Petercam’s IT platform and better position the institution for growth and new
opportunities.As part of its business strategy and digital transformation programme, Belgium-based Banque Degroof Petercam selected Avaloq
after a highly competitive tender process and opted for the Swiss provider’s award-winning SaaS proposition for multiple reasons. Key factors
were its functionality, speed and agility. It also delivers long-term, scalable cost benefits while significantly reducing the complexity of the legacy
infrastructure and delivering integrated regulatory compliance. Highly secured cloud-based SaaS platforms allow institutions such as Degroof
Petercam to focus resources on top-line growth opportunities such as product innovation, new business models and channel development. This
latest win further cements Avaloq’s leadership position in wealth management software and technology.As a leading provider of SaaS to wealth
managers and private banks, Avaloq is seeing strong demand for this type of agile, efficient solution as financial institutions are increasingly
undertaking in-depth digitalization projects to compete in the digital era. With this win, Avaloq continues its global expansion by delivering
significant value for its clients as digital transformation, flexible business models and increased automation are driving the future of the wealth
management industry.
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Avaloq signs its first Taiwan-based client
93
Avaloq’s new client is one of Taiwan’s largest commercial banks with more than 150 branches throughout the country.
Besides its home market, the bank also offers private banking services in Hong Kong and Singapore. The new client is aiming
to implement Avaloq’s award-winning wealth management solution in Singapore, Taiwan and Hong Kong. The Avaloq
solution will give the bank a robust and scalable digital banking solution that will enable it to grow its private banking
business in the different locations. This latest client win underlines Avaloq’s strong momentum in the Asia-Pacific market;
just a couple of months ago the company announced the Bank of the Philippine Islands as a new Software as a Service (SaaS)
client, following several new regional clients and successful go-lives in previous years. Avaloq has already won seven awards
and industry recognitions in 2020, including at the Asian Private Banker Technology Awards, WealthBriefing Asia Awards
and at the Global Private Banking Innovation Awards for its outstanding work with a Hong Kong-based wealth management
institution.
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Comarch Digital Insurance powering UNIQA’s insurance guarantees
94
UNIQA has implemented insurance guarantees based on the Comarch Digital Insurance system. Comarch Digital Insurance
is a software for front-office departments of insurance companies, providing efficient new business and after-sales processes
for all business lines. Modern technologies and process automation enable effective customer service and efficient work of
sales departments. A tool implemented at UNIQA allows agents to handle bid bond guarantees quickly and efficiently. The
process of issuing guarantees has been thought out and designed for the modern UX from the ground up. The interface is
intuitive and ergonomic, which gives great ease of use and satisfaction.Our main goal was to create a system that would
facilitate the process of handling bid bond guarantee payment and shorten the time of its preparation. While designing the new
tool, we took into account the expectations and remarks of our sales network that was involved at every stage of the project.
Thanks to that we've worked out the best solutions together, and then implemented them in the system - says Product Owner
of UNIQA.
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Argosy International Inc. Increases Export Compliance Productivity by
75% with Descartes Visual Compliance™
95
Descartes Systems Group the global leader in uniting logistics-intensive businesses in commerce, announced that Argosy International Inc., a leading supplier of
advanced composites, honeycomb core materials, aerospace coatings and related engineered materials, is using Descartes Visual Compliance™ to automate denied party
screening and export classification as it grows its overseas business.Descartes Visual Compliance is a cloud-based solution for export, financial and trade compliance,
including restricted and denied party screening, controlled goods classification, and export license and documentation management. The solution includes comprehensive
watch list, regulatory and tariff content from the U.S. as well as the EU, APAC and EMEA regions. Descartes Visual Compliance helps companies in diverse industries,
such as aerospace, financial services, retail, manufacturing, education, transportation and defense, better navigate the ever-changing, complex world of foreign trade
compliance by streamlining workflows, mitigating business risk, and enhancing overall compliance.Argosy International Inc. is an advanced engineered materials
supplier and a global market leader in the manufacture of high-quality aluminum honeycomb cores used in industries such as aerospace, rail transportation, electronics,
construction, energy absorption and shipbuilding. With more than 20 years of experience in the design, production and support of aluminum honeycomb cores and
associated applications, Argosy is now placing focus on the automotive market through development and manufacture of Crash Test Barriers. Argosy is also currently
providing engineered energy absorbers for ATD’s, Flex-Pli certifications and sled tests. Argosy is a global company whose strategy is to harness the best of today’s
technologies for the creation of high-quality products, which play an important role in improving passive safety and protection of people and their environment.
Description

IT Shades
Engage & Enable
Druva Delivers Industry’s First SaaS-Based Data Protection for
Kubernetes
96
Druva, Inc., the leader in Cloud Data Protection and Management, announced beta support for Kubernetes workloads which delivers complete application protection that is accessible
by all teams, including the central IT team and DevOps. Offered through Druva Cloud Platform, users can quickly recover, migrate, or clone Kubernetes workloads, alongside existing
data center, and cloud workloads from a unified interface. Combining the simplicity and savings of a cloud-native architecture, companies can now unify data protection for emerging
applications, traditional workloads, and hybrid environments. Kubernetes, the dominant container orchestrator with more than 89 percent market share according to a recent report
from Sysdig, allows users to deploy, manage, and scale containerized applications with a highly modular open-source architecture. However, users still lack an easy-to-manage
enterprise data protection solution to secure the entire application, including dependencies on external storage and databases. Teams also need to protect their Kubernetes workloads
against threats including user error, site outages, and ransomware attacks. Now, instead of adopting yet another point backup tool specifically for Kubernetes, businesses can protect
Kubernetes applications and their underlying infrastructure within Druva alongside their existing workloads.
As the industry’s first SaaS-based data protection for Kubernetes, users can expect features including:
• Application consistent data protection
• Comprehensive application protection, including resources inside and outside Kubernetes clusters
• Secure SaaS management, with a platform built on AWS for global control
• Centralized protection, management, and compliance with self-service recovery for DevOps and application owners
• Unified protection for Kubernetes, data center, cloud and device workloads
Description

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GCC Bunkers selects ION Commodities’Aspect CTRM solution
97
ION, the largest global provider of trading, analytics, and risk management solutions for commodities and treasury management, announced
GCC Bunkers selected the ION Aspect CTRM solution to manage its complex physical oil and fuel business. Aspect, the leading multi-tenant
SaaS CTRM solution, was selected for its extensive capabilities in the bunker fuels market, its quick implementation period, and its ability to
adapt to changing international marine fuel regulations. GCC Bunkers is a supplier of marine fuel focused on supplying low-sulphur fuel oil
as a solution to the international IMO 2020 and ISO 8217 regulations and ECA marine fuel compliance requirements. GCC Bunkers also
supplies all other standard specification marine fuels and distillates to ship owners and operators calling on the Houston and Galveston ports,
including Texas International Terminals. GCC Bunkers previously relied on a legacy platform but needed a robust, easy-to-deploy solution to
manage its increasingly complex operations, and the necessary unit conversions for various individual contracts with international
customers.Aspect is the leading multi-tenant SaaS commodity trading and risk management solution with integrated market data that is
delivered in short implementation periods. It’s an out-of-the box CTRM solution that is fully configurable to support the trade life cycle of
bunker fuels, crude and refined products, metals, petrochemicals, and LPG/chemicals companies.
Description

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National Bank of Bahrain selects Finastra to future-proof treasury
business
98
National Bank of Bahrain is live with the latest version of Fusion Kondor, Finastra’s treasury management solution. The move
will enhance and automate the bank’s treasury and trading operations, including price calculations, trader activity monitoring and
risk management, enabling it to offer new products to its customers and grow its market share in Bahrain, as well as expand into
new markets.Fusion Kondor will give National Bank of Bahrain an independent view of valuations and risk involved in treasury
activities, which are crucial to the bank and to regulators. The bank’s efficiency and speed in settling and processing payments,
and independently evaluating all pricing and trading decisions in real time, will further strengthen risk management for the bank’s
trading operations.Finastra is building an open platform that accelerates collaboration and innovation in financial services,
creating better experiences for people, businesses and communities. Supported by the broadest and deepest portfolio of financial
services software, Finastra delivers this vitally important technology to financial institutions of all sizes across the globe,
including 90 of the world’s top 100 banks.
Description

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First Independence Bank selects suite of Finastra solutions to grow its
retail business
99
Finastra announced that First Independence Bank has selected its Fusion Phoenix core, Fusion Digital Banking, Fusion
DepositPro and Fusion TotalTransact, as well as a number of other solutions, in order to provide its customers with a robust and
fully digital banking experience. As a Community Development Financial Institution (CDFI), committed to serving its local
community, the bank will realize operational efficiencies through a more streamlined service, and better serve its customers with
modern banking services.Beyond the importance of the digital channel, which was magnified when the pandemic hit, First
Independence Bank recognized that it was being restricted by its legacy core and was looking to transform. Fusion Phoenix stood
out from other solutions in the market for being built on Microsoft technology, resulting in an intuitive user interface and easy
access to data and reports. An integrated CRM will empower the bank as it expands its business and will help to deepen existing
customer relationships. Additionally, because the core will reside in the Microsoft Azure cloud, the bank will be able to scale
efficiently as it grows and improve time-to-market with new products and offerings.
Description

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Agricultural Innovator Lely Invests In Global Services With Ifs Field
Service Management
100
IFS, the global enterprise applications company, announces that Dutch agricultural solution provider Lely will deploy globally leading solution IFS
Field Service Management™ to help provide excellent service to its global customer base. Since 1948, Lely has spent every day making farmers’ lives
easier with innovative solutions and tailored services covering many activities in the cowshed: from milking to cleaning. The company was running a
multitude of business systems to support its international operations, a setup that meant inefficiency and missed opportunities. To support and optimize
its extensive aftermarket service and repair operations, the company started scanning the market for a single, fully integrated field service management
(FSM) solution that could empower its mobile workforce through a scalable, cloud-based architecture. Following an intensive evaluation process Lely
has chosen IFS Field Service Management.Lely, founded in 1948, directs all its efforts towards creating a sustainable, profitable and enjoyable future
in farming. Circling the cow, the company develops premium robotics and data systems that increase animal welfare, flexibility and the production on
the dairy farm. For more than 25 years, Lely has been leading in the sale and service of automated milking systems to successive generations of dairy
farmers across the globe. Every day, Lely inspires her employees to offer customers innovative solutions and be a reliable partner for long-term advice
and support. With her Head office in The Netherlands and a worldwide network of dedicated Lely Center locations for tailor-made sales and support,
the Lely Group is active in more than 45 countries and employs around 1.600 people.
Description

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Hotel Alhambra Palace Checks in with Infor for World-Class Customer
Service
101
Infor announced that the five-star, 108-room Hotel Alhambra Palace in Granada, Spain, has chosen to implement Infor
Hospitality Cloud solutions throughout all operations, including front of house, housekeeping, restaurants and conference
bookings. Deployed in the cloud, the deal includes Infor Hospitality Management Solution (HMS), Infor Sales and
Catering, and Infor Table Management. Following a thorough review of the market, Hotel Alhambra Palace chose Infor
based on its global expertise with elite hospitality establishments and the comprehensive array of processes the software
will support. Infor software will replace an on-premises legacy system that can no longer support the plans for growth at
Hotel Alhambra Palace. One of the earliest anticipated benefits of the new application will be faster access to more
comprehensive information and operational data, as well as new contactless processes such as mobile check-in. This will
enable Hotel Alhambra Palace to continue improving customer service and ensure staff are deployed to the highest value
activities.
Description

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Zadig&Voltaire Switches to the Cloud with Infor CloudSuite Fashion for
its Transformation
102
Infor announced that Zadig&Voltaire, a French ready-to-wear brand with operations in more than 30 countries around the world, has
decided to deploy Infor CloudSuite Fashion, a cloud-based enterprise resource planning (ERP) solution for the management of
end-to-end fashion processes. This project demonstrates the brand's desire to equip itself with a new advanced management system
capable of rapidly improving its operational efficiency and generating productivity gains, while adopting best market practices. The
objective is to move quickly and, to achieve this, to opt for a standard solution that does not require any specific customizations.Three
main principles guided the implementation of this project: making simple functional choices to encourage teams to adopt the solution,
opting for a standard product to facilitate its maintenance, and redesigning processes to adapt them to the tool, thereby aligning the
entire organization with market best practices.The cloud was not a prerequisite in itself, but when Infor presented the benefits,
Zadig&Voltaire's IT department did not hesitate. Moreover, the company did not want to start from scratch, but rather from a
functional scope and well-defined processes. Finally, it wanted a standard product, with known references in the fashion market,
which would allow a quick implementation with processes induced natively by the tool.
Description

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TrainingPros Digitally Transforms Finance with Sage Intacct Helping to
Trigger 11% Margin Boost
103
TrainingPros, a specialized staffing agency, achieved rapid scale and agility by replacing their previous solution with Sage Intacct cloud financial management software. The key to a digital
transformation in Finance, the robust system helped the company’s CFO modernize several cumbersome accounting workflows and deliver more comprehensive reporting across the organization. With
Sage Intacct’s powerful automation and flexible platform services, the finance team saved dozens of hours in commissions management and payroll tasks, while delivering new dashboards that
empowered sales reps to increase margins by 11 percent.By implementing Sage Intacct and working with Sage Intacct consulting partner Dean Dorton to customize the system to their specific
requirements, TrainingPros increased productivity while improving business visibility. For example, the firm:
• Saved dozens of hours of manual payroll and commissions management work: Rather than use four different applications to track staff time and payments, TrainingPros’ contractors can now enter
their hours directly into Sage Intacct. Timesheets then flow through the system’s automated accounts payable and vendor payment processes, so that payroll runs take just three hours versus a week,
and contractors are paid 33% faster. In addition, the finance team used custom fields and reports in Sage Intacct to streamline complex commissions calculations from days to hours.
• Built Sage Intacct dashboards to help improve sales performance, growing margin by 11%: Using Sage Intacct dashboards and reports to help analyze data, the company introduced a bonus
program for more generous compensation, and put financial data in the hands of sales reps to improve performance. “Account Managers can go to their dashboards to track and manage execution
against goals and look at their outstanding invoices. This has helped us ramp up our margins by 11%,” Vogin said.
• Improved cash management and visibility amid double-digit growth: In addition to account managers, hundreds of TrainingPros employees—including the company’s new president—use Sage
Intacct dashboards to support decisions surrounding collections, pricing, cash management, and more. As soon as the new president assumed her role earlier this year, the finance team created a
personalized dashboard with all of the financial metrics she cares most about, such as daily cash balances and real-time profit and loss statements. This enables her to deliver data-driven business
decisions and improve cash flow.
Description

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Intrahealth Australia implements new Secure Messaging standard (SMD)
104
With the support of the Australian Digital Health Agency, Intrahealth Australia has successfully implemented the latest Australian
standard for secure messaging. The functionality is seamlessly integrated into Intrahealth's Profile EMR and facilitates fast,
reliable and secure messaging between providers. The new capabilities include:
• Enhanced searching across multiple secure messaging provider providers by using a federated provider directory service
• Interoperability and message exchange with different secure messaging enabled software products by utilising standardised
messages
• The ability to securely exchange messages based on current and future Australian encryption standard
The Secure Messaging (SMD) functionality has been tested by the Australian Digital Health Agency and will be released in
Profile Version 8.5 scheduled for December 1st 2020. A topic sheet will be available on Intrahealth's support site detailing how
to set this up.
Description

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ProTrans Powers Transportation Modeling Capabilities with Blue Yonder
105
ProTrans, an award-winning transportation and supply chain management provider, will offer its customers transportation modeling through
Blue Yonder’s modeling solution. As a result of the COVID-19 pandemic, organizations are looking for ways to optimize their supply chains
and operations, while reducing costs. ProTrans has seen an increase in customers requesting transportation modeling services in order to stay
competitive in the freight marketplace. The company had previously used an old modeling solution that was not meeting the needs of the new
digital shipping environment. By using Blue Yonder’s modeling solution, ProTrans will be able to help its customers determine the best way
to run their transportation network. Through what-if scenarios, the modeling solution finds the most efficient and lowest-cost network to
satisfy all user-defined requirements and customer-focused objectives. This in turn helps ProTrans’ customers identify cost savings and
customer service opportunities. In addition, the solution adds value to Blue Yonder transportation management and helps in the processes to
procure, plan, execute and monitor freight across multiple modes, borders and enterprises.The solution runs on the Blue Yonder LuminateTM
Platform, which combines data from both internal and external sources – spanning shippers’ digital supply chain ecosystems – to leverage
both artificial intelligence (AI) and machine learning (ML), enabling smarter and more actionable business decisions.
Description

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Blue Yonder Customers Accelerate to Cloud
106
Blue Yonder announced velocity on its pivot to SaaS and subsequent cloud transformation at its global CloudCon event. For more than a decade, Blue Yonder has been helping
customers migrate their supply chain applications to the cloud, which has helped customers accelerate growth opportunities, strengthen resilience and achieve the end-to-end
visibility and control they need to prevent supply chain disruptions.Blue Yonder has been focused on bringing its customers to the cloud. The company has a strategic
partnership with Microsoft to build SaaS solutions on the market-leading Microsoft Azure cloud platform. Customers who transition to cloud-based solutions can harness
multiple benefits starting with increased agility and speed, by leveraging the power of artificial intelligence and machine learning solutions to help with real-time visibility and
intelligent, autonomous decision-making.Earlier this month, Blue Yonder celebrated delivering its one trillionth prediction for customers using the power of AI/ML.
Powered by its cloud-powered solutions, in September 2020 alone, Blue Yonder:
• Fulfilled 360.5 million items via its fulfillment solution
• Forecasted 562 million items with its demand solution
• Managed 4.3 million shipments via its transportation management solution
• Helped 2.5 million employees manage their schedules via its workforce management solution
• Managed 7.77 million order lines via its warehouse management solution
• Created 3.75 million planograms via its category management solution
Description

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Casio Continues its Global Supply Chain Journey with Kinaxis
107
Kinaxis® Inc. (TSX:KXS), the authority in driving agility for fast, confident decision-making in an unpredictable world, announced that it has renewed a
contract with CASIO COMPUTER CO., LTD. to help manage the company's major products including timepieces, electronic dictionaries and calculators.
Since 2003, Casio, one of Japan's leading electronics manufacturing companies, has been using the Kinaxis RapidResponse® platform and concurrent
planning technique to connect its global supply chain. Casio leverages the power of RapidResponse and a suite of applications including master production
scheduling, inventory management and capacity planning.With Kinaxis, Casio has end-to-end visibility of its supply chain, and the ability to instantly and
continuously balance all aspects of the demand and supply plans, taking into consideration material restrictions, production capacity and market volatility.
Especially important amid the current global pandemic, RapidResponse provides the ability to run multiple simulations and collaborate in real-time giving
the agility and flexibility needed to react to market volatility and changes in demand. Everyday volatility and uncertainty demand quick action. Kinaxis®
delivers the agility to make fast, confident decisions across integrated business planning and the digital supply chain. People can plan better, live better and
change the world. Trusted by innovative brands, we combine human intelligence with AI and concurrent planning to help companies plan for any future,
monitor risks and opportunities and respond at the pace of change. Powered by an extensible, cloud-based platform, Kinaxis delivers industry-proven
applications so everyone can know sooner, act faster and remove waste.
Description

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Manhattan Associates Signs With L’oréal To Implement Manhattan
Active® Warehouse Management
108
Manhattan Associates Inc. announced that the world’s leading beauty company, L’Oréal, has chosen to implement Manhattan
Active® Warehouse Management, a global, scalable and agile SaaS-based solution. The first implementation is due to launch by
mid 2021, with worldwide deployment across L’Oréal’s distribution centers expected by the end of 2023.Manhattan Active
Warehouse Management is the world’s first cloud-native enterprise-class warehouse management system capable of unifying
every aspect of distribution, and never needs upgrading. Crafted entirely from microservices, this latest offering in the company’s
suite of cloud-based Manhattan Active Solutions will usher in a new level of speed, adaptability and ease of use within L’Oréal’s
distribution centers.“L’Oréal’s global network of fulfillment centers plays a significant role in making sure the right products
reach consumers at the right time, with as little impact on the environment as possible. With Manhattan Active Warehouse
Management, we have a solution that will improve our agility through the digitalization, efficiency and productivity of our
distribution centers,” commented Group supply chain director at L’Oréal.
Description

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Texas Farm Credit Adopts nCino Platform to Digitally Enhance
Agricultural and Rural Real Estate Lending
109
nCino, Inc. a pioneer in cloud banking and digital transformation solutions for the global financial services industry, announced that Texas Farm Credit
(TFC) has deployed the nCino Bank Operating System to improve and digitize its rural property lending processes. TFC, a rural lending cooperative
that finances agricultural production, agribusiness, rural real estate and homes, implemented nCino's cloud-based platform to enhance its digital
capabilities, improve transparency, automate processes, and streamline member onboarding. Headquartered in Robstown, Texas, the cooperative serves
100 Texas counties and is part of the Farm Credit System, a nationwide network of rural lending cooperatives established in 1916. By partnering with
nCino, TFC now has the power of a proven end-to-end digital solution to meet evolving borrower expectations.TFC initially went live on nCino’s
Commercial Banking Solution and Customer Portal and Online Applications features in February 2020, a critical point in the industry, as one month
later much of TFC’s workforce went fully remote due to the COVID-19 pandemic. Even with these challenges and short period of adoption, the number
and volume of transactions completed in this new environment has been unmatched as nCino helped the TFC team close a record $400 million in loans
year-to-date, the most in the history of the cooperative. TFC also processed over 2,000 servicing actions through the nCino system.TFC front line
employees previously utilized nine separate systems to originate and close a single loan. With nCino, employees now utilize a single cloud-based
platform to streamline everything from onboarding and document management, to credit analysis, portfolio management, and compliance.
Description

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Judo Bank Selects nCino to Simplify Lending Processes
110
nCino, Inc.a pioneer in cloud banking and digital transformation solutions for the global financial services industry, announced that Australia’s first
fully licensed challenger bank dedicated to lending to small and medium sized enterprises (SME), Judo Bank, will implement the nCino Bank Operating
System® to streamline its lending operations and further enhance its client value proposition. Through its collaboration with nCino, Judo is able to
automate strategic aspects of the banking process and concentrate on its mission to deliver traditional relationship lending and vital credit to Australian
SMEs. As part of the nCino Bank Operating System, Judo will implement nCino’s Commercial Banking Solution, which automates workflows and
provides real-time reporting, elements of the credit analysis process and digital document management capabilities to drive a transparent and fully
digital end-to-end lending process.nCino is the worldwide leader in cloud banking. The nCino Bank Operating System® empowers financial
institutions with scalable technology to help them achieve revenue growth, greater efficiency, cost savings and regulatory compliance. In a digital-first
world, nCino's single digital platform enhances the employee and client experience to enable financial institutions to more effectively onboard new
clients, make loans and manage the entire loan life cycle, and open deposit and other accounts across lines of business and channels. Transforming how
financial institutions operate through innovation, reputation and speed, nCino works with more than 1,200 financial institutions globally, whose assets
range in size from $30 million to more than $2 trillion.
Description

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nCino Bank Operating System® selected by Barclays
111
nCino, Inc. a pioneer in cloud banking and digital transformation solutions for the global financial services industry, announced that Barclays, a British
universal bank with businesses across the globe, has adopted the nCino Bank Operating System to streamline various onboarding processes. The nCino
Bank Operating System enables financial institutions to onboard new clients efficiently, by incorporating activities including Know-Your-Customer
(KYC), loan origination, and regulatory compliance in one platform. The nCino Bank Operating System provides financial institutions a centralised
view of risk and performance information across the institution’s portfolio, helping to drive strategic decision-making and enhance operational
efficiency by connecting stress testing, expected losses, asset/liability modelling, and more.nCino is the worldwide leader in cloud banking. The nCino
Bank Operating System® empowers financial institutions with scalable technology to help them achieve revenue growth, greater efficiency, cost
savings and regulatory compliance. In a digital-first world, nCino's single digital platform enhances the employee and client experience to enable
financial institutions to more effectively onboard new clients, make loans and manage the entire loan life cycle, and open deposit and other accounts
across lines of business and channels. Transforming how financial institutions operate through innovation, reputation and speed, nCino works with more
than 1,200 financial institutions globally, whose assets range in size from $30 million to more than $2 trillion.
Description

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Fifth Third Bank Selects nCino to Accelerate its Digital Transformation
112
nCino, Inc. a pioneer in cloud banking and digital transformation solutions for the global financial services industry, announced that Fifth Third Bank, National
Association, has selected the nCino Bank Operating System as a foundational technology platform to help the Bank accelerate its digital transformation, streamline its
commercial banking business and provide greater transparency, efficiency and convenience to its employees and clients. Cincinnati-based Fifth Third is a recognized
innovator that continues to evolve its service model to ensure a focus on continuous enhancements, personalization and digitization of client touch points. By adopting
the nCino Bank Operating System, Fifth Third is gaining a flexible and agile digital solution that can span business lines and channels and connect employees, clients
and third parties on a single platform, eliminating silos to bring new levels of collaboration and transparency to the institution. nCino offers a unified system that provides
the functionality necessary to complete mission-critical workflow, enabling client onboarding, loan origination, deposit account opening, and real-time analytics, all
while helping to manage regulatory compliance.nCino is the worldwide leader in cloud banking. The nCino Bank Operating System® empowers financial institutions
with scalable technology to help them achieve revenue growth, greater efficiency, cost savings and regulatory compliance. In a digital-first world, nCino's single digital
platform enhances the employee and client experience to enable financial institutions to more effectively onboard new clients, make loans and manage the entire loan
life cycle, and open deposit and other accounts across lines of business and channels. Transforming how financial institutions operate through innovation, reputation and
speed, nCino works with more than 1,200 financial institutions globally, whose assets range in size from $30 million to more than $2 trillion.
Description

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NetSuite Helps Growing Businesses Adapt to Change and Build for the
Future
113
To help small and mid-sized organizations across industries adapt to change and build for the future, Oracle NetSuite announced a series of new innovations within the NetSuite
platform. The latest updates to NetSuite help organizations streamline and enhance financial, supply chain, and operational management, while also improving the employee
and customer experience.
Finance and Accounting Professionals
• New Cash Management Capabilities: Help customers easily connect to thousands of financial institutions around the world. The powerful connections automatically import
transactions and account balances directly into NetSuite. This helps finance leaders improve decision making through real-time insights into bank activity and also greatly
reduces reconciliation time by automatically matching bank data with transactions.
• Accounts Payable Automation: Helps customers reduce manual efforts and streamline financial management by enabling finance teams to digitally manage workflows and
automate entry of invoices, electronic payment processes, and scheduled payment runs.
• Transactions and Invoice Automation: Helps customers eliminate time-intensive and repetitive tasks by enabling finance teams to automate invoice grouping, intercompany
cross charges, and the creation and posting of transactions.
• Better Budgeting: Helps finance teams automate the budgeting process, eliminate manual data collection, and reduce budgeting cycle times with a dedicated budgeting
solution and added capabilities for revenue and expense projections.
Description

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NI Turns to Oracle Analytics to Help Ensure Employee Safety
114
When office closures began in March, the crisis management team at Austin-based software engineering company, National Instruments now
known as NI, huddled to create a COVID-19 crisis response team with one key objective: ensuring the safety of its 7,000+ employees. For
months, this meant helping employees adjust to their new remote-work reality. Now, with employees settled in, NI’s crisis team is looking
ahead to determine when—and how—its employees can safely return to the office. The answer is complex. NI’s employees reside all over the
world. Every nation – and every state—has different restrictions. Case counts are changing daily. This all adds up to a lot of data to be
considered to execute a safe, efficient return to site. For the past 18 months, NI had been exploring ways to streamline HR data. With the new
COVID-19 environment and the high stakes associated with re-opening offices, NI leadership knew it was more critical than ever to lean on
a data-driven approach as the foundation for its future plans. To assist NI’s COVID-19 crisis team in making decisions about facilities
re-opening and employee safety protocols, the company is leveraging Oracle Fusion HCM Analytics to create visualizations monitoring case
count and case increase percentages for critical locations (figure 1). The visualization leverages data from The New York Times and Johns
Hopkins and provides easy-to-understand insights, helping HR executives determine when and how to re-open their facilities.
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Banks Modernize Transaction Services in the Cloud with Oracle
115
Corporations are under constant pressure to efficiently manage capital and adapt to changing environments. In turn, banks must offer transaction-banking
solutions that can rapidly scale based on the dynamic shifts with corporate client demands. With the new Oracle Banking Virtual Account Management Cloud
Service banks can quickly deploy a wide range of banking services that help their corporate customers easily access their cash position and manage working
capital at any time. Built on Oracle Cloud Infrastructure (OCI) and an adaptable microservices architecture, Oracle Virtual Account Management Cloud
Service empowers banks to offer better transaction services such as efficient liquidity management, managing receivables and payables in real-time, in-house
banking, and client money management. These services are critical as corporate clients’ cash flow priorities are constantly changing in this unpredictable
environment.When paired with the Oracle Banking Digital Experience, the cloud service provides clients self-service capabilities so they can perform the
same actions as a banker, such as independently making transactions and forecasting cash flow. The standalone product is flexible and easily co-deployed
with third-party cash and liquidity management programs, which makes for a faster and simpler implementation.With Virtual Account Management Cloud
Service, banks can also save time and money by optimizing internal operational expenses and helping eliminate capital expenditures. In addition, because
the service is built on OCI, it offers high levels of system availability, scalability, performance, and data security.
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Colleges and Universities Tap Oracle Cloud to Help Relieve Student Debt
116
Colleges and universities across the U.S. are adopting Oracle Student Financial Planning to ease the financial aid process for students. Part of Oracle Student Cloud, the solution
enables universities to give students better control of their educational pursuits by helping them make more informed financial decisions for borrowing.American University of
Antigua College of Medicine, Florida Agricultural and Mechanical University, and Lorain County Community College all adopted Oracle Student Financial Planning to help
students navigate one of the most worrisome aspects of higher education – getting financial aid. With the solution, these institutions can provide students the financial
information and tools needed to achieve their academic goals, whether they are attending classes remotely or on-campus.American University of Antigua College of Medicine
(AUA), located on the island of Antigua in the Caribbean, is an innovative medical school founded with a mission to serve underrepresented students, and make a high-quality
medical education affordable and accessible to those who may otherwise believe it is outside of their reach. Over the years, AUA has helped more than 3,000 aspiring students
to work towards a Doctor of Medicine degree and become physicians. By bringing their financial aid processing in-house, AUA knew it would be able to streamline and manage
its engagement with prospective and enrolled students. The university had a very tight window to launch a new solution before the start of the Fall 2020 semester. After a
competitive review, AUA selected Oracle Student Financial Planning due to its unmatched automation capabilities and ability to boost efficiency and savings for both the
university and its students. With Oracle and Highstreet, a premier Oracle implementation partner, and AUA’s leadership, the solution was up-and-running in just four short
weeks.Oracle Student Financial Planning gives AUA the capability to easily process applications, package student aid, originate and disburse loans and all other required
financial aid requirements. While students enjoy the intuitive, guided and timely financial aid process, AUA’s staff can refocus their energy on helping its diverse community
of learners.
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Dassault Systèmes Selected by Ball Aerospace for Multiyear Digital
Engineering Contract
117
Dassault Systèmes (Euronext Paris: #13065, DSY.PA) was selected by Ball Aerospace to deploy the 3DEXPERIENCE
platform as its digital engineering solution. Through this collaboration, Ball Aerospace will leverage Dassault Systèmes’
integrated platform with a unified data model and single user experience, to complement the company’s digital
transformation, and promote digital continuity through the use of the virtual twin across its defense and space products.
Accenture has been chosen to collaborate with Ball Aerospace on the implementation of the 3DEXPERIENCE
platform.Powered by endlessly curious people with an unwavering mission focus, Ball Aerospace pioneers discoveries that
enable its customers to perform beyond expectation and protect what matters most. Ball creates innovative space solutions,
enables more accurate weather forecasts, drives insightful observations of our planet, delivers actionable data and
intelligence, and ensures those who defend our freedom go forward bravely and return home safely. Go Beyond with Ball.
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Hitachi Industrial Equipment Taps Syncron for Service Parts Inventory
Management
118
Syncron announced that Hitachi Industrial Equipment (Hitachi IE) has selected Syncron Inventory, a core solution of the Syncron Service
Cloud, to optimize the company’s global service parts inventory. Hitachi IE, a leading manufacturer and maintenance services provider for
industrial equipment and solutions, is undergoing an evolution in optimizing its service parts inventory management processes to meet the
changing need of its customer base. Previously beholden to disparate domestic and international inventory management systems, Hitachi IE
has selected Syncron Inventory as a global platform to help the company establish more sophisticated demand forecasting and planning, to
support their global service parts centralization initiatives.In addition to improving global part visibility around the world and eliminating
siloed inventory management processes in the immediate term, Syncron Inventory will allow Hitachi IE to lay the groundwork for long-term
business and success. This will provide centralized data to allow the company to optimize inventory and reduce opportunity losses moving
forward.This announcement also marks the expansion of a long-standing partnership between Hitachi and Syncron, as Hitachi IE is now the
third Hitachi business division — alongside Hitachi High-Tech (Syncron Inventory) and Hitachi Construction Machinery (Syncron Price) —
to select the Syncron Service Cloud.
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TechnologyOne turns all hands to the pumps to help digitally transform
fire & rescue service
119
North Wales Fire & Rescue Service is upgrading its finance systems to a new state-of-the-art Software as a Service solution from leading
enterprise software provider TechnologyOne.The fire and rescue service, which protects hundreds of thousands of residents and tourists
across 2,400 square miles of picturesque North Wales, is switching to the new software to help improve real-time financial decision making
and business reporting.By upgrading to TechnologyOne’s SaaS enterprise software, employees at the fire and rescue service will be able to
access and use new general ledger, accounts, budgeting, forecasting and asset management systems at any time, using any device, wherever
they are, through an intuitive online portal.TechnologyOne’s Software as a Service solution will bring further benefits, as employees at the
Fire & Rescue Service are geographically dispersed across North Wales in different offices and stations. The switch to TechnologyOne’s
web-based financial portal supports the organisation’s agile working.While the impact of Covid-19 on office working was not the primary
driver for buying TechnologyOne’s SaaS solution, North Wales Fire &Rescue Service said that the ability to access vital business information
via a secure web-based portal from any device, anywhere, at any time did factor highly in the purchasing decision.
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The Middle East’s Leading Digital Wallet Selects Temenos to Rapidly
Achieve Exponential Growth and Expand Digital Payments Portfolio
120
Temenos the banking software company, announced that Saudi Arabian digital wallet, STCPay, has selected cloud-native, cloud-agnostic Temenos
Payments and Temenos Transact running on a private cloud to achieve exponential growth and expand its digital payments capabilities. Real-time,
API-first Temenos Transact and Temenos Payments will provide a single, digital platform on which STCPay can rapidly create and update innovative
digital services for retail customers. Using Temenos’ cloud and microservices-based technology to power innovation and transform customer journeys,
STCPay aims to double its customer base by 2021. Longer-term, the business aims to establish itself as the leading digital challenger in the Middle East
and Africa (MEA).STCPay, a subsidiary of STC Group, is Saudi Arabia’s largest and leading mobile wallet app. Launched in late 2018 by STC, the
digital challenger aims to provide new, innovative technologies and digital payment experiences to customers and facilitate transactions that are quick,
easy, and secure.Temenos Payments provides Straight-Through Processing (STP) rates over 99% and will underpin STCPay’s digital customer
experiences. Temenos Payments will be integrated with Temenos Transact, the next-generation core banking product, and deployed on private cloud to
provide unparalleled resilience and scalability to support skyrocketing volumes of digital payments. This will provide STCPay with timely benefits in
light of regional trends towards cashless banking as a result of COVID-19. According to the recent Economist Intelligence Unit report released by
Temenos, 60% of banking executives in MEA think cash will dip below 5% of retail transactions in the next five years.
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Temenos SaaS supports Flowe in launching an Ethical challenger bank in
record time
121
Temenos the banking software company, announced that Banca Mediolanum Group’s digital bank, Flowe, has gone live with Temenos Transact and Financial Crime Mitigation
(FCM) delivered as SaaS. Temenos Transact core banking technology enabled Flowe to launch in just five months as Italy’s newest challenger bank aiming to disrupt the market
with sustainable and ethical financial services. Flowe launched in record time on Temenos SaaS after a remote implementation during the coronavirus pandemic. Flowe
launched in June 2020 to meet the needs of younger retail banking customers who desire ethical and innovative digital banking. The digital bank provides user-friendly mobile
banking experiences and aims to be more eco-friendly than traditional banks. With Temenos SaaS technology, Flowe has the agility required to bring new products to market
faster and offer the personalized experiences that customers need. Temenos SaaS combined with the unique ability of the underlying technologies of Temenos Transact will
enable Flowe to launch new products at a fraction of the time and differentiate the customer experience. Flowe provides an account with an Italian IBAN without monthly fees,
with the Fun account; ATM withdrawals in the Eurozone are free and the maximum account balance is €10,000. The Flowe card is made from wood that comes from certified
forests and it supports reforestation in Guatemala, reduces and offsets CO2 emissions and supports local families. The bank encourages social wellbeing and builds community
by enabling users to share expenses. The challenger offers 100% facial recognition onboarding and it is naturally paperless in its operations. Temenos’ API-first technology
allows Flowe to cut down deployment time and costs as well as easily connect to third parties. This means that the bank can continuously innovate and update its product lines
to meet the changing needs of its audience of young banking consumers. Temenos SaaS technology enabled the bank to rapidly launch, it offers elastic scalability to support
Flowe’s client growth and it dramatically reduces IT costs. Flowe has created a hyper-efficient business model based on Temenos SaaS technology, which enables Flowe to pass
on the benefits to its customers.
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Leading Jordanian Bank Drives Digital Banking Growth with Temenos
122
Temenos the banking software company, announced that Jordan Ahli Bank (“Ahli Bank”) has gone live with Temenos
Infinity to develop and deploy new online banking experiences, helping it differentiate and drive customer growth in
Jordan. Ahli Bank is one of the Kingdom’s leading financial institutions with a significant local presence. Ahli Bank has
already been using Temenos Transact as its core banking technology since 2016 and new online banking platform is
expected to enable the bank expand its customer base in Jordan. Ahli Bank is taking a phased approach, initially focused
on Temenos Infinity to transform the digital experience of its personal banking products, including deposit accounts,
payments, credit cards and loans. In the next phase, the bank plans to deploy Temenos Infinity for its corporate banking
operations.
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FlowBank Selects Temenos SaaS to Rapidly Launch Swiss Digital Bank
and Reinvent Online Investor Experience
123
Temenos the banking software company, announced that FlowBank has selected Temenos Transact delivered as SaaS to power its new digital bank in Switzerland.
Temenos Transact core banking technology will enable FlowBank to rapidly launch and offer a new investing experience to private and institutional investors in
Switzerland and internationally. FlowBank has recently secured its banking license in July 2020 and is planning to launch the operations by the end of 2020. The bank
aims to meet the needs of both sophisticated and new investors, who wish to manage their banking and investments on their own. The bank addresses this growing market
segment by offering a simple, reliable investment experience open to all, using an optimized trading platform underpinned by Temenos Transact. The bank is
FINMA-regulated and deposits are guaranteed up to CHF 100,000. With Temenos SaaS, FlowBank will create a hyper-efficient cost model and reduce IT costs, which
will enable it to go up against established players by offering online trading and banking services at competitive rates. Using cutting-edge technology, Temenos
top-performing banks achieve cost-income ratios of 26.8% twice better than the industry average. Accessing the solution through a subscription model, FlowBank will
be able to scale usage based on business demand. Temenos SaaS offers elastic scalability to support FlowBank’s client growth plan and its international expansion. A key
new product feature within Temenos Transact will allow Flowbank’s customers to trade from a single multi-currency bank account and access more than 50 financial
markets. The bank will be able to launch personalized products at a fraction of the time and differentiate the customer experience. Temenos’ Transact pre-configured
banking functionality will enable FlowBank to deploy the technology without customization. FlowBank will offer online banking, trading services and credit cards, an
investment experience open to everyone, thanks to a mobile app and an optimized trading platform to deal with all asset classes.
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Hong Kong’s First Multi-Cloud Challenger Bank Goes Live with
Temenos
124
Temenos the banking software company, announced that WeLab Bank, Hong Kong’s first homegrown virtual bank, has publicly launched using cloud native
Temenos Transact to provide a range of next generation digital services for customers to enjoy 24/7 from their mobile phones. Designed, built and launched in less
than 10 months, the fully digital bank has seen rapid take up with a reported 10,000 account openings within the first 10 days of launch. WeLab Bank is powered
by cloud agnostic Temenos Transact for core banking along with Temenos Analytics and Financial Crime Mitigation. Implemented on Amazon Web Services and
Google Cloud, WeLab Bank is the first multi-cloud digital bank in Hong Kong. Operating on multiple clouds at the same time provides increased operational
resilience and disaster recovery capability, which helped WeLab to meet reliance and resolution planning requirements of the Hong Kong Monetary Authority for
all banks. According to the Economist Intelligence Unit 2020 report for Temenos, 81% of global banking executives surveyed believe a multi-cloud strategy will
become a regulatory prerequisite. Developing a cost-effective and scalable core banking solution was paramount for WeLab Bank. Temenos cloud native software
is built for the digital age using API-first and DevOps principles and engineered to deploy in containers and microservices. This makes it easy for WeLab Bank to
scale for future business growth efficiently and eliminates the need to provision for peak processing volumes so that the bank only pays for its actual usage, yielding
significant cost savings. With NuoDB the solution delivers an in-memory distributed relational database that enables financial institutions to deploy an elastic,
continuously available database across multiple cloud providers with near zero downtime failover.
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BCI, a Leading Latin American Bank, Selects Temenos to Launch New
Corporate Bank in Peru
125
Temenos the banking software company announced that Banco de Crédito e Inversiones (BCI), Chile’s third largest bank, selected Temenos’ advanced technology
to launch a new corporate bank in Peru. BCI chose Temenos Transact, including the payments solution, as well as Temenos Infinity, the omnichannel digital
banking product, to drive its growth strategy and deliver corporate banking and trade finance services to primarily Chilean enterprises with operations in Peru, as
well as Peruvian corporate clients. Using Temenos technology, the new bank plans to launch in 2021. BCI specializes in savings and deposits, securities brokerage,
asset management and insurance. The bank is headquartered in Chile and it also has operations in Florida, USA. Temenos Transact, with its rich, pre-configured
core banking functionality will underpin the greenfield bank in Peru, delivering scale and agility to reach corporate customers. BCI will use the Temenos Model
Bank approach, which is compliant with Peruvian regulations and incorporates best local business practices, to accelerate the banking license process and launch
its new corporate bank in Peru. With Temenos Infinity, the bank will benefit from the leading omnichannel digital banking product covering customer engagement
from acquisition to long-term retention. Deploying both Temenos Infinity and Temenos Transact, BCI Peru will achieve simplified operations and outstanding
digital customer experiences. Temenos’ agile technology architecture will help the new bank automate its back-office and efficiently serve its corporate customers
with tailored solutions ranging from deposits, loans, and payments to warranties. BCI will also leverage Temenos’ payments functionality to support cross-border
payments of its corporate customers. Temenos technology supports the latest SWIFT messaging enhancements, interest rates and enables a smooth transition from
LIBOR to Risk-Free Rates (RFRs).
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Surrey County Council Selects Unit4 People Experience Suite to Deliver
Organization Wide Transformation Program
126
Unit4, a cloud leader in enterprise software for people-centred organizations, announced that Surrey County Council has awarded Unit4 a £30 million contract for the
replacement of its SAP ERP system. With Unit4’s Enterprise Resource Planning (ERP), Financial Planning and Analytics (FP&A) Talent Management and Proactis Supplier
Management, Sourcing and Contract Management solutions, the Council will be able to address urgent technical drivers for change, while also enabling the council to achieve
its ambitions to transform services, drive efficiencies, improve management decision making and to fully enable a flexible and mobile workforce. The implementation of the
Unit4 platform will result in effective decision making and an agile and flexible way of working. The Council, its employees and customers will be able to request leave, manage
performance and development information, view real-time information and analytics via dashboards and reports, as well as forecast spend and monitor budgets, more quickly
and efficiently. Surrey is a large county in the South East of England, with a population of over 1.15m citizens and an annual operating budget of £1.2bn. Surrey County Council
is one of the largest Local Government organizations in the UK. It has ambitious plans to deliver a digital transformation program that will include:
• Intuitive digital self-service processes
• Increased automation of transactional processes
• A single trusted source of accurate and timely financial, people and procurement data
• Improved evidence-based decision making
• New income generation streams
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Exact Sciences Selects Veeva Vault Clinical Suite to Help Accelerate
Innovation
127
Veeva Systems announced that Exact Sciences, a leading provider of cancer screening and diagnostic tests, selected Veeva Vault Clinical Suite
to design and run its clinical studies. Exact Sciences will use Veeva Vault CDMS, Veeva Vault CTMS, and Veeva Vault eTMF to streamline
clinical data and trial processes on a single cloud platform. With a unified suite of applications, Exact Sciences can stay ahead of
ever-changing regulations such as EU IVDR and MDR.Exact Sciences is at the forefront of advanced diagnostics for early cancer detection,
treatment guidance, and monitoring. With Vault Clinical Suite, Exact Sciences can scale to run more trials, speed innovations, ensure
compliance, and increase overall efficiency.The Vault Clinical Suite modernizes end-to-end study processes with unified applications for
clinical data management and clinical operations. Vault CDMS shortens database build times for studies of all types. Interactive reports in
Vault CTMS provide real-time visibility to proactively track milestones and manage studies. Vault eTMF enables real-time management of
TMF processes and documents as they are being executed to stay inspection ready.Veeva Vault provides unified suites of cloud applications
for medical device and diagnostics companies to manage regulated content and data throughout the product lifecycle, including the Vault
Clinical, Vault Quality, Vault Regulatory, Vault Medical, and Vault Commercial Content Management suites.
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More than 300 Companies Adopt Vault Quality Applications to Unify
Global Quality Processes
128
Veeva Systems announced increasing numbers of biopharma, contract services, generics, and medical device and diagnostics companies are adopting Veeva Vault
Quality Suite applications to unify and modernize quality management globally. More than 300 organizations, including 13 of the 20 largest global pharmaceutical
companies, use Veeva applications for managing quality processes, content, and training. Veeva’s rapid pace of innovation is delivering the industry’s most
advanced and comprehensive suite of applications on a single cloud platform to streamline global quality processes.There is a growing need among life sciences
organizations to bring together disconnected systems and incorporate internal and external stakeholders into quality processes. Companies can transform
end-to-end quality management with Vault Quality applications, increasing collaboration and visibility across the enterprise.Veeva continues to deliver innovations
that help customers streamline quality content and processes across global sites, suppliers, contract manufacturers, and other partners. In less than three years,
Veeva’s suite of quality applications has expanded to help customers adapt and respond quickly to changing business requirements, including:
• Vault Training to simplify role-based qualifications and training;
• Integrated change control and variation management across quality and regulatory using Vault QMS and Veeva Vault Registrations, as well as quality risk
management in Vault QMS to identify and mitigate risks proactively;
• Vault Station Manager, a mobile application that provides up-to-date content directly to operators on the manufacturing floor;
• And Vault Product Surveillance to enable medical device and diagnostics companies to simplify and standardize the post-market surveillance process globally.
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Roche Selects Veeva Development Cloud Applications
129
Veeva Systems announced that Roche has selected Veeva Development Cloud applications globally to streamline clinical,
regulatory, and quality processes. The company is switching to unified applications in Vault Clinical, Vault RIM, and Vault
Quality suites to increase efficiency, enhance data quality, and drive compliance throughout the product lifecycle.Roche is
standardizing on clinical applications Vault eTMF and Vault CTMS, regulatory applications Vault Submissions, Vault
Registrations, and Vault Submissions Archive, and quality applications Vault QMS and Vault QualityDocs.“Speeding drug
development and product supply are strategic priorities for innovative life sciences companies like Roche,” said vice
president of Veeva Development Cloud. “Veeva Development Cloud breaks down system and process silos so life sciences
companies can more quickly bring innovative treatments to patients.”
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Leading Companies Accelerating Clinical Trials with Veeva Vault CDMS
130
Veeva Systems announced that an increasing number of companies are adopting Veeva Vault CDMS to manage their clinical data. More emerging biotechs and
global organizations, including a second top 20 pharmaceutical company, are modernizing clinical data management with Vault CDMS and starting studies faster.
Vault CDMS has been used in over 100 trials, for studies in all phases and across diverse therapeutic areas.Vault CDMS is a modern cloud application suite that
combines EDC, coding, data cleaning, and reporting. Customers are building study databases in less than four weeks and making mid-study amendments with zero
downtime to run the trials they want without technology limitations.New innovative capabilities such as configuring rules for edit checks and updating reference
ranges across all studies reduce manual processes and provide faster, more precise ways of building and managing trial data. Companies can now accelerate trial
database builds, improve efficiency for study teams, and increase consistency in data management across CRO providers.At the upcoming Veeva R&D and Quality
Summit, Oct. 13-14, 2020, leading organizations will discuss how standardizing on Vault CDMS helps them build and clean studies faster and more efficiently,
including:
• Eli Lilly and Company modernizing their data management infrastructure to aggregate all study data for centralized data cleaning and transformation.
• Alcon supporting rapid study start-ups that are crucial for the quick development cycles of medical device products.
• Parker Institute of Cancer Immunotherapy handling the demands of highly complex studies that legacy systems struggle to support.
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Avalara Chooses Galvanize to Unify Global Teams Under a Single GRC
Platform
131
Galvanize, the global leader in SaaS governance, risk, and compliance (GRC) software, announced that Avalara, Inc. a leading
provider of cloud-based tax compliance automation for businesses of all sizes, has chosen its HighBond platform to unite the entire
organization under a single GRC solution for faster, more informed business decisions. Previously, Avalara depended on several
decentralized systems to handle large quantities of GRC data across multiple teams. They identified a need for a unified platform to
aggregate data and manage complex orchestration across the company. With offices in five countries around the world, Avalara
needed strong integration capabilities and automated workflows in order to arm leaders with the most up-to-date information for fast,
informed decision-making.Avalara will deploy several products within the HighBond platform, including AuditBond, ACL Robotics,
ContinuityBond, ControlsBond, ITRMBond, PolicyBond, and ThirdPartyBond. Using automation capabilities and powerful
analytics, these solutions will coalesce Avalara’s processes under one platform, allowing teams to glean real-time insights, increase
transparency around decision-making, and take advantage of key growth opportunities.
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Zerto Earns a 2020 Tech Cares Award From TrustRadius
132
Zerto, an industry leader for IT resilience, announced that TrustRadius has recognized Zerto with a 2020 Tech Cares Award. This award celebrates companies
that have gone above and beyond to provide their communities, clients, and frontline workers with support during the COVID-19 crisis.To be accepted for
the Tech Cares Award, each nominated organization had to be a B2B technology company that demonstrated above-and-beyond caring during the COVID-19
pandemic.Zerto was nominated in recognition of the company’s offering its IT Resilience Platform™ for free to organizations on the frontline of the
pandemic. This included healthcare, state and local governments, food supply, and other essential service organizations. Zerto’s offering included free Zerto
licences for the protection of up to 50 virtual machines, free premium support, implementation assistance, online training, and free on-demand educational
labs. This enabled organizations to become more IT resilient and address some of the IT challenges they may have been facing due to COVID-19, including
moving workloads to the cloud, protecting critical systems from ransomware and cyberattacks, mobilizing data and applications across locations, testing
disaster recovery plans while working from home, and more.Everyone was welcome to nominate an organization for the TrustRadius 2020 Tech Cares
Award, including those who work for or with the company. All nominations were thoroughly vetted by the TrustRadius research team. In addition to
nominations, the Tech Cares Award was also given on the basis of reviewer feedback on TrustRadius. Organizations whose reviews clearly illustrated how
much they care during this crisis have also been recognized.
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HD Supply Canada, Inc. Selects Yardi Marketplace for MRO Purchasing
133
HD Supply Canada, Inc., a leading supplier of maintenance, repair and operating (MRO) supplies for multifamily
residential, hospitality, educational and healthcare/retirement living property owners and managers, anticipates its
customers will receive items more quickly and improve spend visibility with Yardi® Marketplace, an end-to-end online
purchasing solution. Yardi Marketplace will simplify HD Supply’s MRO purchasing with online catalogues, real-time
product availability and pricing information, and workflows customized to the company’s internal policies.HD Supply
Canada, Inc. is a national supplier of maintenance, repair, and operations products, serving owners and managers of
multifamily residential, hospitality, educational and healthcare/retirement living properties.Yardi® develops and supports
industry-leading investment and property management software for all types and sizes of real estate companies.
Established in 1984, Yardi is based in Santa Barbara, Calif., and serves clients worldwide.
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A major global provider of domain name registry services automates
Source-to-Contract with Zycus
134
Zycus, a global leader in AI-driven Source-to-Pay suite, is pleased to announce a three-year agreement with a global
provider of domain name registry services based out of US for automating its Source-to-Contract processes. The
organization has a revenue of more than USD 1 billion. The company offers a diverse range of security services and
network infrastructure. The company wished to automate its eSourcing, contract management, and supplier
management systems to leverage sourcing efficiencies, contract visibility, and supplier onboarding processes. Zycus’
iContract, iSource, iRequest, and iSupplier modules were chosen after a thorough evaluation process. Zycus’
best-of-breed solutions and clients led the company towards the right choice.
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Top Hat Chooses Vonage to Power Video Capabilities for its Widely
Adopted All-in-One Higher Education Teaching Platform
135
Vonage a global leader in cloud communications helping businesses accelerate their digital transformation, has been chosen by industry-leading education
technology provider Top Hat, to embed programmable video capabilities into its active learning platform for higher education. With the Vonage Video API, Top
Hat enables educators to keep students engaged with real-time video lecture streaming and access to recordings of class meetings, facilitating improved
connections and learning experiences inside and outside the virtual classroom. More than three million students are enrolled in courses using Top Hat at 750 of the
top 1,000 higher ed institutions in North America. Top Hat enables active learning — a proven student-centered teaching pedagogy that promotes deep
understanding, critical thinking, and subject mastery — with interactive content, tools and activities. For use in any classroom setting, whether in-person or virtual,
Top Hat enables educators to deliver effective learning experiences with interactive digital content, assignments, lecture slides, integrated assessment tools, and
now, video capabilities – all from a single platform. In a recent Top Hat survey of more than 3,400 current higher ed students in the U.S. and Canada, 80 percent
of respondents believe that the ability to connect with video for their classes has created a better online learning environment.A recent Vonage report tracking
communications usage before the pandemic and again in August 2020, showed that, as consumers were forced to adapt to the disruption of COVID-19, 39 percent
of the 5,000 global consumers surveyed who are currently pursuing education reported higher engagement with education technology tools since the outbreak.
Findings also showed that 42 percent of that same group preferred the use of video when engaging with other students and teachers in a virtual classroom.
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Southwest Airlines® and Amadeus expand partnership to service business
travellers
136
Southwest Airlines Co. and Amadeus announce that the carrier’s complete offer for business travel is now available through the Amadeus Travel Platform. The move comes at
a time when business travelers need the highest levels of service as they begin to travel again. Southwest’s partnership with Amadeus will allow Corporate Travel Buyers, Travel
Management Companies, and business travel decision makers to easily book and service reservations on the world’s largest distribution system. The announcement further
expands the partnership between Southwest and Amadeus after the airline migrated its international and domestic passenger services to the Amadeus Altéa Solution in 2015 and
2017, respectively. Since the Amadeus Travel Platform and Altéa are hosted on the same system, Corporate Travel Advisors will benefit from an unparalleled experience, unique
to Amadeus, with Single Passenger Name Record (PNR) accuracy and visibility. This means instant and simple access to all changes in a customer's journey, including changes
made by the airline, such as scheduled and voluntary changes and airport disruptions. Additionally, Travel Advisors will have access to real-time, accurate flight information,
including arrivals, delays and diversions, so they can deliver excellent customer service during the booking process and throughout the whole journey. In the case of unexpected
schedule changes, Amadeus-connected Travel Advisors can rest assured knowing their corporate customers will be automatically re-booked with instant special service requests
– a critical functionality for business travelers, especially those returning to the air as COVID-19 travel restrictions are lifted. Also important to business travelers will be
real-time frequent flyer validation. These examples of post-booking servicing capabilities will be crucial in helping bring back traveler confidence.The Amadeus Travel
Platform gives Southwest Airlines further access to technology and innovation that will set the carrier apart from its competitors. Amadeus has consistently invested 15% to
18% of its revenues in research and development, ultimately benefitting customers like Southwest, and it is the only travel technology company whose distribution system has
migrated completely off legacy mainframe technology and onto open, cloud-based systems.
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Amadeus and Adobe empower airlines to deliver exceptional digital
experiences
137
Adobe Experience Manager will now be integrated with Amadeus’ Digital Experience Suite so airlines can deliver cutting edge, relevant and frictionless
experiences on the flyAs travelers tentatively begin booking flights again, airlines can’t afford to miss a single opportunity to get back on track to growth. Now,
more than ever, airlines need to differentiate, optimize and ramp up their digital presence to deliver travelers a relevant offer in a frictionless way. The ability to
rapidly shift retail strategies and create dynamic promotions will be essential for airlines to adapt to changing market demand. That’s why Amadeus is integrating
Adobe Experience Manager—the leading content and asset management system—with the Amadeus Digital Experience Suite (DES). The Amadeus DES is an
open and flexible platform where airlines can connect, develop and share technology with Amadeus and third-party providers. Airline leaders will now be able to
create and tailor a unique digital experience for their customers across web and mobile quickly and easily, in just a few clicks. This is possible as Adobe’s content
and asset management system is now integrated with the Amadeus platform.This agreement builds Amadeus and Adobe’s partnership further, which started in 2018
with the integration of Amadeus solutions in the Adobe Experience Cloud. In addition, last year, Amadeus was named Adobe Exchange partner of the year.This
partnership allows airline marketeers and analysts to push updates to their digital front-end within minutes without relying on technical support. With Adobe’s
world-class content management system integrated with Amadeus’ DES, creating, editing and publishing a diverse range of web content and digital assets will be
significantly easier and more customizable, giving airlines more autonomy to quickly adapt to market needs.
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Amadeus partners with Setoo to offer personalized insurance to travellers
138
Setoo’s AI-powered solution integration will allow travel agents using the Amadeus Travel Platform to provide travelers with the most relevant protection. Travelers can
sometimes face disruptions such as lost baggage, flight delays, car rental hiccups and bad weather. To help travelers more effectively manage these scenarios, Amadeus and
Setoo, the award-winning insurance-as-a-service platform, have partnered to offer personalized insurance products to travelers starting in nine markets (France, Spain, Italy,
UK, Germany, Netherlands, Luxemburg, Belgium and Austria). Travel agents using the Amadeus Travel Platform will be able to request custom built insurance to protect their
customers from disruptions that may arise throughout their trip. On top of traditional products such as medical protection or luggage loss, Setoo’s solution provides travelers
with a unique offering of parametric insurance products such as rainy day or stormy weather forecast, ski guarantee, flight delays and others. Parametric insurance is a type of
insurance product in which coverage is triggered by a predefined index or metric. With these parametric products, Setoo works with and monitors various external data sources
in order to understand if an insurance product needs to be activated. If so, Setoo will directly contact travelers via SMS informing them they are eligible for compensation and
will deposit the funds back onto their credit card. This process avoids the need for consumers to go through the often-cumbersome process of submitting a claim. Travel agents
working with Amadeus can access Setoo insurance products through a single user interface, making it simple and easy to include in any booking. As the traveler can also select
the right insurance that works for them, agents benefit from offering a more personalized shopping experience. For instance, if travel agents know that a traveler is visiting a
destination during rainy season, they can offer multiple weather protection insurance options. Furthermore, travel agents will be able to provide valuable input on the needs of
their customers and Amadeus can quickly roll out to the market new types of insurance based on this feedback, using Setoo’s expertise.
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Hilton and Amadeus renew and expand exclusive Business Intelligence
partnership
139
Amadeus’ Demand360®, Rate360®, Agency360® continues to provide Hilton with forward-looking data to advance hotelier decision making, optimize channel
mix and strengthen Revenue Per Available Room and adds GDS Advertising endorsement In challenging times for the hotel industry, having access to quality,
forward-looking data is paramount. Hilton and Amadeus announce an extension of their Business Intelligence partnership for Demand360, Rate360, and
Agency360. These solutions provide the most comprehensive, forward-looking market data in the hospitality industry, allowing hoteliers to advance their decision
making, optimize channel mix, and strengthen revenue per available room (RevPAR). As part of the deal, Demand360 which provides one year of forward-looking
occupancy data for more than 30,000 hotels worldwide, will also be the exclusive provider of forward-looking data integrated into Hilton’s Revenue Management
System (GRO). With this integration, Demand360 data provides GRO’s analytics with improved visibility of booking activity that would otherwise not be
accessible to the system. The result seen by the Hilton properties that recently completed the pilot integration is refined decision-making, enabling revenue
improvement. In addition to the business intelligence solutions, Hilton will also be encouraging hotels within their portfolio to adopt Amadeus’ GDS Advertising
services. GDS advertising is a proven tool to help hoteliers attract high-value GDS bookings and target travel agents at the point of sale across all four of the
industry-leading global distribution systems. Hilton will continue to recommend Demand360, Rate360, Agency360 for use in its properties and work with
Amadeus to increase adoption across the organization’s brand portfolio, which includes more than 6,200 hotels across 118 countries and territories.
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Amadeus and Deutsche Bahn enhance sales in train stations
140
Amadeus’ innovation makes it possible for travelers to book their rail journey across multiple international rail inventories and distribution systems
directly at railway stations Railways in Europe are becoming an increasingly popular mode of transport for international journeys, especially as we
continue to navigate the ongoing COVID-19 travel restrictions. Railway companies are proactively embracing new safety requirements and covering
more international routes to bounce back. As they look to encourage more travelers with attractive offers and regain trust, booking cross-European train
travel must become seamless, both for the traveler and the rail companies. Deutsche Bahn and Amadeus announce an extended partnership which
enables travelers to book their journeys across multiple countries and operators including offers from different distribution systems and inventories
directly at the train station. In 2017, Deutsche Bahn partnered with Amadeus to develop a new booking engine. It enables passengers to book rail
journeys across Europe online, in one place, and have full visibility of the different offers and their conditions throughout the purchasing process. This
solution was first integrated with Deutsche Bahn’s website, and now, thanks to the latest agreement, is available for use in Deutsche Bahn Travel Centers
inside railway stations.This booking tool is integrated via a link in the current sales platform used by Deutsche Bahn sales agents every day which means
there is no additional login process required for agents. Also, the solution accepts all forms of payments supported by Deutsche Bahn Travel Centers,
further streamlining the booking process.
Description

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AIA Thailand Partners with Amdocs for Further Enhancing Customer Data
Security
141
Amdocs a leading provider of software and services to communications and media companies, announced an agreement with AIA Thailand, a part
of AIA Group, the largest independent publicly listed pan-Asian life insurance groups, to implement the Amdocs DataONE privacy solution. To
ensure privacy even while working remotely during COVID-19, the solution will enable users to have access control within application and
database, consent to enforcement and user behavior analytics. According to the agreement, Amdocs DataONE will work with the SecuPi
data-protection platform to implement the privacy solution for AIAThailand. The implementation will help enable AIA to meet regulations around
data protection (PDPA). The innovative technology will allow the implementation of the solution without requiring AIA to make any changes to
their application or existing backend system.Amdocs’ purpose is to enrich lives and progress society, using creativity and technology to build a
better connected world. Amdocs and its 25,000 employees partner with the leading players in the communications and media industry, enabling
next-generation experiences in 85 countries. Our cloud-native, open and dynamic portfolio of digital solutions, platforms and services brings
greater choice, faster time to market and flexibility, to better meet the evolving needs of our customers as they drive growth, transform and take
their business to the cloud. Listed on the Global Select Market, Amdocs had revenue of $4.1 billion in fiscal 2019.
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Amdocs Joins 5G Open Innovation Lab as Founding Partner to Accelerate Automation
and Monetization of 5G and Ecosystem-driven Open Cloud Networks
142
Amdocs a leading provider of software and services to communications and media companies, announced its partnership in the
5G Open Innovation Lab, a global ecosystem for developers, enterprises, wireless carriers and technology leaders to fuel the
development and monetization of new 5G powered technology use cases and markets. Amdocs is joining founding partners
T-Mobile, Intel, NASA and the others announced to pool expertise, technology and resources to develop, test and bring to market
innovative 5G use cases that realize the full monetization potential of 5G networks and create a more connected world.Service
providers such as T-Mobile are accelerating the build-out and operations of advanced 5G networks. The engagement of the next
wave of founding partners, such as Amdocs, will drive the partner ecosystem to delve deeper into the practical aspects of bringing
new use-cases to market in terms of infrastructure to host and run them, as well as the systems to manage the end-to-end lifecycle
covering things like service orchestration, monetization, and partner settlements.
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Avaloq connects with Enterprise Bot to provide cutting-edge customer service
software based on AI
143
Enterprise Bot, a startup providing conversational artificial intelligence (AI) and automation tools, and Avaloq, a leader in digital banking solutions, have
announced a new partnership which will see Avaloq offering Enterprise Bot’s conversational customer service software to its banking and wealth
management clients. More than 150 financial institutions globally rely on Avaloq’s award-winning core banking software and wealth management
technology. They now have the possibility to access Enterprise Bot’s cutting-edge software, which is already connected with Avaloq’s core banking platform
through the open banking marketplace Avaloq.one Ecosystem. This allows the end-clients to interact with the conversational AI which helps to respond to
questions in an intuitive and efficient manner, leading to increased customer satisfaction over any channel, including email. The COVID-19 pandemic has
caused a significant increase in customer requests across all sectors, with banking hit particularly hard as customers are navigating the confusion of pandemic
payments, rising unemployment and volatile markets. A recent report by Deloitte highlights how effective bots are at reducing the pressure on call centers,
with data reported from some AI service providers showing a 250% increase in chatbot usage since COVID-19 was declared a global pandemic. Enterprise
Bot uses a pre-integrated system to establish an AI customer service agent for Avaloq’s banking and wealth management clients. Developing an effective
conversational AI for a business traditionally takes up to 12 months, but Enterprise Bot’s use of historical data allows it to have the bot up and running within
12 weeks. This cost- and time-efficient system makes innovative AI-based customer services more accessible to all businesses, large and small.
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Chetu Joins Autodesk Services Marketplace
144
Chetu, a leading developer of custom software solutions, is now an approved provider on the Autodesk Services Marketplace, making
it easier for industry professionals to connect with and engage the company for convenient, custom services for Autodesk software.
Providers of the Autodesk Services Marketplace demonstrate product expertise, have a proven track record in consulting, software
development and customization, software management, training, and more.Autodesk, a leader in 3D design, engineering, and
entertainment software, developed a Services Marketplace that connects customers seeking to hire help with proven professional
third-party service providers.As an Autodesk Services Marketplace provider, Chetu is dedicated to developing customized solutions,
and plugins, as well as deploying and integrating Autodesk solutions for its clients.Founded in 2000, Chetu is a global provider of
software development solutions and support services. Chetu's specialized technology and industry experts serve startups, SMBs, and
Fortune 5000 companies with a software delivery model suited to its clients’ needs. Headquartered in Plantation, Florida, Chetu has
fourteen locations around the globe.
Description

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Comarch accelerates digitization of Krungsri
145
Comarch, a global software house, started cooperation with Krungsri to digitize wealth management services bank-wide. Comarch will support
Krungsri (Bank of Ayudhya PCL) in delivering the finest investment advice to most prominent clients. The solution is to strengthen the bank’s technical
and business capabilities, optimize the work of relationship managers, and standardize wealth services among all client segments. Krungsri wants to
create a significant long-term value both for its relationship managers and clients. The former will benefit from more productive client meetings, and
the latter from the ability to track their investments and carry out self-service activities via online channels. Following Krungsri’s customer-centric and
digital banking strategies, we want to better serve each individual customer’s need and enhance customer experience by providing our clients with the
highest advisory and wealth management services, sums up Passanee Udompanich, CFP, Krungsri Head of Investment Product Management
Department. Comarch is one of the leading software houses in Europe with 30 years of market experience, over 6 500 employees worldwide and more
than 3 000 successful projects carried out for the largest international brands, including financial institutions. Krungsri (Bank of Ayudhya PCL and its
group companies) is the fifth largest financial group in Thailand in terms of assets, loans, and deposits, and one of Thailand’s five Domestic
Systemically Important Banks (D-SIBs) with 75 years of history in the country. Krungsri is a strategic member of the Mitsubishi UFJ Financial Group
(MUFG), Japan’s largest financial group and one of the world’s largest financial organizations.
Description

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American Express and Coupa Expand Partnership to Bring Virtual Card
Payments to the U.S.
146
First announced in 2019, Coupa and American Express are taking their partnership to the next level as U.S.-based customers can now use American Express virtual
Cards as a payment option with Coupa’s business-to-business (B2B) payments solution, Coupa Pay. This news builds on the initial availability of American
Express virtual Cards in the U.K. and Australia, and simplifies outdated, complex, and inefficient payment processes for businesses around the world. Demand for
the American Express virtual Card payment with Coupa Pay is continuing to grow across the U.K. and Australia, with customers streamlining how they pay
suppliers for all spend that goes through the Coupa Business Spend Management (BSM) Platform. As many companies continue to accommodate largely remote
workforces for the foreseeable future, the expansion into the U.S. continues to help meet the demand of customers who need a virtual way to pay suppliers and
ensure their business continues to be operational.
Additional benefits of this integration include:
• Extended pre-approvals for card spend, which increases visibility into spend across the organization.
• Enhanced security when paying suppliers using virtual Card technology that generates a unique American Express Card number for each transaction.
• Increased visibility into the full payment process while automating invoice matching and reconciliation to improve efficiency.
• Streamlined payments and greater visibility into payment details for suppliers.
• Use of the card’s payment cycle to better manage working capital for buyers.
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Apptio Announces Integration with New Relic for Optimization of Cloud
Spend
147
Apptio, Inc., a leading provider of technology business management (TBM) solutions that help organizations analyze, plan, and optimize technology
spend, announced the integration of Apptio Cloudability with the cloud-based observability platform New Relic One. With this integration, Amazon
Web Services (AWS) and Microsoft Azure users can leverage additional infrastructure performance metrics from New Relic One, such as memory and
CPU utilization, allowing Apptio Cloudability to provide up to 15 percent more savings in rightsizing recommendations for compute resources.The
speed and elasticity provided by cloud computing is advantageous for organizations, delivering the level of agility required to respond to shifting
customer and market demands. However, the ease of scaling cloud resources often results in significant overspending. Gartner estimates that
misconfigurations made in cloud adoption strategies can lead companies to overspend by 20 to 50 percent. Apptio Cloudability’s integration with New
Relic One provides deep performance metrics for virtual machines (e.g., CPU and memory utilization, network I/O, disk read/write bytes), enabling
better insights, more precise rightsizing recommendations, and greater cost savings opportunities.Together with New Relic One, Apptio Cloudability
eliminates the need for burdensome and time-consuming permissioning and installation of additional agents. Users can easily initiate a one-time
configuration of their New Relic One account with the Apptio Cloudability platform via their New Relic One account ID and query key. This integration
supports multiple accounts within the organization for both AWS and Azure workloads and is available now for users worldwide.
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St Petersburg Polytechnic University partners with Writefull
148
St Petersburg Polytechnic University, one of the top research facilities in Russia, has announced a partnership with
Digital Science portfolio company, Writefull. The university, which is part of the Russian Universities International
Excellence Initiative (5-100 Project), will adopt Writefull (an AI-based language platform which authors can use on
their scientific texts) to improve the grammar, spelling and specific scientific language in their research. St Petersburg
Polytechnic University is the first Russian institution to adopt the tool (full institutional license) and hopes to increase
publication activities as part of the Project 5-100 initiative.Writefull applies machine learning, trained on millions of
published scientific papers and suggests improvements to grammar, spelling and academic language usage. These
suggestions are based on real-world, context-specific usage rather than on a fixed set of grammatical rules.
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Dimensions partners with Google Cloud and launches integration with
BigQuery
149
Digital Science has partnered with Google Cloud to remove barriers to data access, analysis and visualization for organizations across the research and innovation
ecosystem. With its new integration, the Dimensions database is now available to be analyzed on BigQuery, Google Cloud’s serverless, highly scalable and secure
multi-cloud data warehouse. In today’s environment, stakeholders in the research and innovation ecosystem are seeking to make better, evidence-based decisions. To do
this, they need greater access to contextual information, while at the same time protecting the security of their own data. The combination of technologies like those of
Dimensions and BigQuery directly addresses this fundamental need, and creates a new infrastructure for organizations across the full Research & Development lifecycle.
Dimensions provides a comprehensive view of the research and innovation landscape. Updated daily, it currently contains 112m publications linked to 1.3bn citations,
5.5m grants worth $1.7 trillion in funding, 41m patents, 600k clinical trials, over 120m Altmetric data points – and more. BigQuery provides companies with a modern,
serverless and highly scalable data warehouse. Through the integration with Dimensions, it gives these joint users an unprecedented flexibility to access the data in
Dimensions, but also allows anyone in the research world to connect external datasets to Dimensions privately and securely. These datasets could be an organization’s
own private data, or important scientific databases such as ChEMBL. Direct integration with business intelligence and data visualization tools, such as Tableau, Qlik
and PowerBI, means that users can bring Dimensions data together with their own data, and use it for a broad set of use cases, from competitive intelligence through to
the assessment of research’s social and economic impact. With BigQuery, customers can gain insights with real-time and predictive analytics to support better business
decisions, and enables users to create custom dashboards and reports that can be securely accessed and shared across their organization.
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PLOS accesses Dimensions on Google Cloud’s BigQuery
150
Digital Science and PLOS are pleased to announce an agreement which will provide PLOS, the leading Open Access (OA) publisher with access to Dimensions on
BigQuery. Dimensions is a comprehensive database that covers the full research and innovation lifecycle. BigQuery, Google Cloud’s serverless and secure multi-cloud
data warehouse, enables PLOS to analyse the full metadata of Dimensions and use it to inform strategy and decision-making across the organization. This follows the
recent Digital Science partnership with Google Cloud, which was designed to remove barriers to data access, analysis and visualization for organizations across the
research and innovation ecosystem. In today’s environment, stakeholders in the research and innovation ecosystem are seeking to make better, evidence-based decisions.
To do this, they need greater access to contextual information, while at the same time protecting the security of their own data. Dimensions is a research information
platform which has been developed to provide a comprehensive view on the research process and activities – going beyond publications and citations. While covering
112 million publications with 1.2 billion citations, Dimensions also interlinks data from $1.8 trillion of funded grants, 583,000 clinical trials, 40 million patents, 453k
policy documents and 1.5 million datasets. PLOS has been using Dimensions Analytics and the Dimensions API since early 2020, and is also an existing Google
BigQuery user. This latest agreement therefore fits seamlessly with PLOS’s own data strategy, providing their staff Dimensions data on Google BigQuery to help shape
their business development strategy, monitor trends in the OA landscape — such as providing evidence to support Open Access Transformative Agreements, and create
custom dashboards and reports that can be securely accessed and shared across their organization. PLOS will now be able to combine their own internal data with
Dimensions external data sources, helping create a 360° view of the research landscape.
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Exceedra Partners With The Drinks Association
151
Exceedra is pleased and excited to join national industry body, the Drinks Association as an Associate Member. The Drinks
Association’s purpose is to make a positive difference to the drinks industry, by being a dynamic, vibrant and collaborative
partner for members and strengthening its brand proposition in Australia and beyond. Exceedra is thrilled to become a Drinks
Association Associate Member and looks forward to a long partnership, creating significant and ongoing value for Members
through our portfolio of retail technology software solutions. Our singular focus, broad solutions offering and partnership culture
are designed to equip our customers with smarter sales and distribution capabilities that improve agility, optimize efficiency, and
enable better decisions in order to increase profitability. Exceedra already supports Drinks Association Category One Member,
Treasury Wine Estates (TWE) with their Trade Promotion Management platform, which was first rolled out in Australia and is
now live and performing well. TWE was looking for a global solution provider to help them upgrade from their existing systems,
to enable global scale with local market nuances.
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FinancialForce Partners with Cloud Coachers to Drive Digital Transformation
for Spanish Customers
152
FinancialForce, the #1 Professional Services Automation (PSA) and only customer-centric ERP cloud solution native to the Salesforce platform,
announced a partnership with Cloud Coachers, one of Spain’s premier Salesforce-driven IT training and consulting firms. Through the partnership,
Cloud Coachers and FinancialForce will work together with regional customers to provide a successful implementation of FinancialForce to give
organizations a 360-degree view of their customers and business. Cloud Coachers joins a growing number of diverse partners in FinancialForce’s
Partner Network. As a partner, Cloud Coachers has access to implementation tools and training materials to stay current on the latest
FinancialForce product releases. In addition, Cloud Coachers brings its own domain experience, having worked closely with Spanish companies
to build modern, cloud-based enterprises – on the Salesforce platform. The partnership between FinancialForce and Cloud Coachers further
upholds FinancialForce’s commitment to the Salesforce platform. The partnership builds on FinancialForce’s presence and investment in the
Spanish market, which includes a development center in Granada with ninety-five employees, and specific investments dedicated to localizing
FinancialForce for the Spanish market.FinancialForce is native to the Salesforce platform and leverages Salesforce Einstein and Salesforce
Lightning capabilities, providing an enhanced, integrated experience for users. By integrating FinancialForce with Salesforce, Cloud Coachers’
customers can drive more nimble teams, better services, and increased customer satisfaction.
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Finastra and CloudMargin partner to deliver Collateral Management as a
Service
153
Finastra, one of the world’s largest fintechs, and CloudMargin, creator of the world’s first and only collateral and margin management solution native to the cloud,
announced a global partnership to deliver an integrated collateral and margin management solution to market participants of all sizes through a
Software-as-a-Service (SaaS) model. Collateral Management as a Service, powered by CloudMargin and available through Finastra’s FusionFabric.cloud platform,
connects to Finastra’s core treasury and capital markets solutions, facilitating end-to-end straight-through processing of derivatives transactions, and all associated
collateral management workflows, from trade booking through to settlement. The solution will automate and optimize the collateral management process, helping
users reduce costs and realize significant efficiency savings.Collateral Management as a Service covers end-to-end collateral management workflows for variation
and initial margin for over-the-counter (OTC) derivatives contracts, repos and securities lending, To Be Announced (TBA) trades, and listed futures and options.
The service is suitable for all sizes of organizations from the largest investment banks to small and medium-sized buy-side institutions. It offers flexible reporting
and auditing processes and provides seamless connectivity to standard market utilities including AcadiaSoft, SWIFT and the Margin Transit Utility (MTU) from
DTCC and Euroclear, as well as other third-party services.Because the new offering is delivered through a SaaS model, clients can onboard rapidly via the
FusionFabric.cloud platform and benefit from access to robust and secure collateral management workflow software that is continuously updated and fully
integrated with other Finastra treasury and capital markets solutions. There’s no hardware to buy, install or support, minimizing the total cost of ownership for the
customer.
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Infor Announces Strong Partner Ecosystem Momentum in Japan
154
Infor shared its FY20 channel momentum in Japan with the strategic addition of nine new channels and alliance partners. These partners are specifically recruited according to their key industry-specific expertise and solution areas mapped and aligned to Infor Japan’s go-to-market strategy. Channel license sales increased 13%
year-over-year during this period, with several channel partners offering cloud (SaaS) licenses.
The new partners include but are not limited to:
Aŭtomatigo Inc. – Infor Nexus
Automatigo has deep expertise in global supply chains and is already supporting Komatsu's global deployment project of Infor Nexus, starting from its North American base, for the visualization of OEM product shipments and realization of transportation management.
Nippon Systemware (NSW) Co. Ltd. – Infor CloudSuite Industrial
NSW has many years of experience and know-how in the engineering chain areas (PLM, PDM), managing data related to design and manufacturing in the manufacturing industry.
Realsoft Inc. – Infor CloudSuite Industrial
Before signing on as a channel partner this fiscal year, Realsoft has been an Infor service partner since 2013 and led many successful projects, with a focus on introducing Infor CloudSuite Industrial to the manufacturing industry.
Nihon Software Kaisha Ltd. – Infor CloudSuite Industrial
NSK has experienced Infor CSI consultants who have worked on more than 40 projects to date as an Infor Service Partner, focusing on the introduction of Infor CloudSuite Industrial to the manufacturing industry since 1997. They signed up as an Infor Channel Partner in FY20.As part of Infor’s continued investment in its ecosystem
partnership, a few partners were certified for Infor Birst and are now able to engage in Birst projects.At the recent Virtual Partner Forum, Infor recognized its most successful partners and partner-led go-lives in FY20.
Best Competitive Win: QUNIE Corp.
Contributed to Infor WMS project orders from a major consumer goods manufacturer.
Best New Logo Sales: Triforce Global Solutions K.K.
As a result of many years of Infor SunSystems deployments, Triforce Global Solutions clinched a global accounting project for a large manufacturing company.
Best License Sales Partner: KYOCERA Communication Systems Co., Ltd.
It achieved Gold Partner status for the fourth consecutive year with continued licensing orders from both Infor LN and Infor CloudSuite Industrial, in addition to the successful go-live at a major construction machinery company.
Best Go-Live Partner (1): Hitachi, Ltd.
Completed Infor LN project at Sega Entertainment, on schedule and on budget.
Best Go-Live Partner (2): Realsoft, Inc.
Japan's first Infor CloudSuite Industrial introduction was achieved almost on schedule, and overseas expansion is planned in the future. The attitude of always challenging new features is also highly evaluated.
Best Go-Live Partner (3): Optage, Inc.
Optage has achieved go-lives of Infor M3 in the process manufacturing industry and fashion industry, which can be expected to expand to the distribution and fashion industries.
Best SaaS Win: Neoaxis Co., Ltd.
Won two new deals in the manufacturing industry within a year of starting SaaS business, by specializing in cloud ERP business.
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QuickBooks Announces Integration with Amazon Business to Help Small
Businesses Seamlessly Track Purchases
155
Intuit Inc. announced a new integration for QuickBooks with Amazon Business, allowing small businesses to seamlessly automate purchase
reconciliation and categorization when making purchases on Amazon Business. Through the new integration, all Amazon Business purchases will
be automatically imported into QuickBooks, with data being refreshed multiple times per day. Purchase details, including item descriptions, costs
and fee breakdowns for each transaction will be included automatically, significantly reducing the need for manual data entry. In addition to
reducing the time spent on manual data entry, the integration between QuickBooks and Amazon Business also helps business owners better
categorize and understand their business expenses while eliminating the need to go back and forth between QuickBooks and Amazon Business to
match up purchases. By connecting Amazon Business with QuickBooks Online, businesses can gain better insights into where their expenses are
coming from and how their business is doing overall. Each item bought through Amazon Business can be categorized separately and matched with
bank transactions in QuickBooks. This even works should a customer return an item to Amazon Business – with the returned item transaction
importing into QuickBooks automatically for review.Once small businesses have connected the Amazon Business account to their QuickBooks
Online account, they can locate transactions by navigating to the Bankingtab and then selecting the App transactions subtabs.
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Accenture and Blue Yonder Help Companies Accelerate Supply Chain
Transformation in the Cloud
156
Accenture and Blue Yonder are helping clients across retail, consumer goods and high tech industries, including Essity and Pactiv, outmaneuver uncertainty with
intelligent, customer-centric supply chain transformations that capitalize on the benefits of a cloud-first approach. Accenture research shows more than
three-quarters (76%) of supply chain and operations c-suite executives agree that their company will accelerate its digital transformation, including its emphasis
on using the cloud. By expanding its alliance with Blue Yonder, Accenture will expand and scale its Supply Chain & Operations practice with new capabilities and
skills to meet that demand.Working together, Accenture and Blue Yonder have helped a wide range of clients around the world address the most pressing supply
chain challenges with cloud-based solutions. For example:
• Accenture and Blue Yonder collaborated to help Essity, a health and personal care company in Europe and North America, set-up a central transport control
tower during the COVID-19 pandemic to gain transparency and increase efficiency. As a result, Essity was able to mitigate the impact on its business due to better
decision-making processes that helped the company leapfrog the competition. Transforming the supply chain helped build resilience and provided critical data and
analytics in record time.
• Accenture and Blue Yonder also worked together with industry-leading food service and packaging company Pactiv to deliver true end-to-end supply chain
management, from planning through fulfillment to warehouses and transportation. The system and leading-edge approach enabled Pactiv to optimize decision
making across the entire supply chain, driving operational efficiencies, strong customer service, and saving tens of millions of dollars per year.
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Kinaxis and Spinnaker Team Up to Drive Supply Chain Excellence
157
Kinaxis® Inc. the authority in driving agility for fast, confident decision-making in an unpredictable world, and Spinnaker, a supply
chain services company that helps clients develop world-class supply chain strategy and planning capabilities, are partnering to bring
integrated business planning and the digital supply chain to joint customers. The partnership leverages the Kinaxis RapidResponse®
platform and unique concurrent planning technique with Spinnaker's supply chain knowledge, industry expertise, strong
methodologies and experienced consultants to bring enhanced value to customers' business initiatives. Spinnaker has nearly 20 years
of supply chain services experience with over 250 employees across several locations in the U.S. Working with a client base ranging
from mid-size to large global organizations, Spinnaker operates within many of the same verticals as Kinaxis including consumer
products, high-tech and electronics, industrial, life sciences and retail. The Spinnaker team has expertise in strategic consulting,
business process reengineering, data governance and change management and includes certified RapidResponse systems
implementation consultants with more than 10 years of experience.
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Kinaxis Introduces Enhanced Global Partner Program to Accelerate the
Customer Supply Chain Journey
158
Kinaxis® Inc. the authority in driving agility for fast, confident decision-making in an unpredictable world, announced Kinaxis PartnerLink, an enhanced
partner program designed to empower global partners to augment and extend services, sales, marketing and product capabilities to better support Kinaxis'
customers and foster mutual growth. The program will enable new ways for prospects and customers to engage with Kinaxis and its partner ecosystem,
leverage a broader range of strategic, transformative and implementation services, and gain more value from their Kinaxis RapidResponse® investment.
PartnerLink establishes five partner types recognizing the unique role each plays in the Kinaxis community. These are comprised of Global Systems
Integrator, Regional Systems Integrator, Solution Extension Partner, Referral Partner, and Value Added Reseller. For each partner type, Kinaxis has
developed program attributes that are tailored, meaningful and relevant to both customers and the partner. The program focuses on delivering:
• Simplified training and enablement to help partners build highly skilled, field-ready consultants
• Go-to-market planning and business development programs to bring RapidResponse to a wider customer-base globally
• Interlocked delivery models between Kinaxis and partner professional services that ensures high customer satisfaction and successful business outcomes
• Partner-developed product capabilities that create value-added solutions for customers and market segments
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LogiSense and Navint partner to address complex process and technology needs of enterprise
IoT and SaaS firms seeking to optimize across the lead-to-revenue lifecycle
159
LogiSense, a leader in usage-based rating and subscription billing solutions, and Navint, an advisory and technology firm that helps organizations drive
growth and operational efficiency, announced, a partnership designed to serve the unique business process and technology needs of high growth, enterprise
IoT and SaaS companies seeking to unify their business around recurring revenue models and new and complex offerings.With specialists in recurring
revenue, monetization and business architecture design, as well as deep implementation experience across the entire Salesforce ecosystem including highly
specialized capability in Salesforce CPQ & Billing, Navint helps Fortune 1000 enterprises unify tools, processes and people across the front and back office.
Navint's expertise across the entire lead-to-revenue lifecycle together with LogiSense’s best-in-class subscription-based and usage-based billing solutions
will drive value for enterprise technology companies seeking to modernize their lead-to-revenue processes for growth, agility, efficiency, and improved
customer experience.LogiSense Subscription and Usage based billing solutions for IoT and Enterprise Technology enable business leaders to monetize their
business with agility and accuracy, extending far beyond basic billing models to support Usage and State Based Pricing, Share Plans, Bucketing and Pooling,
Sophisticated Contract Enforcement and Personalization. LogiSense's unique ability to connect to and leverage Salesforce allows clients to further strengthen
their ability to meet customer demands in their lead-to-revenue processes and drive a competitive go-to-market.
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Mitek and Digidentity unlock digital access to GOV.UK support for millions
of UK residents
160
Mitek a global leader in digital identity verification technology, and Digidentity, the leading digital identity verification solutions provider in Europe, have securely scaled
operations to enable faster onboarding of those registering with GOV.UK Verify. Working together, Mitek and Digidentity have ensured processing speeds of up to 400
applicants per minute to accommodate the growing need for UK nationals and residents to apply for government services, including Universal Credit, during the
pandemic.More than 1 million new GOV.UK Verify accounts have been created since March 16th, 2020. GOV.UK Verify continues to be a vital gateway for consumers during
the COVID-19 pandemic. It enables access to 22 government services, including Universal Credit applications, business and self-employed payments, car registration and tax
services, and pension queries. Following the initial registration, a GOV.UK Verify account can be used to access 22 UK government services online. Over the years, Mitek and
Digidentity have enabled millions of GOV.UK Verify registrations.To make the online onboarding process safe, secure, and spoof-proof, the Mitek and Digidentity digital
identity verification solution benefits from a unique combination of the world’s best forensic experts and most advanced banking-grade digital identity verification technology.
For the applicants, it means scanning an ID document and taking a selfie, with Mitek and Digidentity taking care of the rest. This approach ensures that the process is fast and
efficient, and that those registering with the service are who they say they are.Mitek and Digidentity’s technology ensures GOV.UK Verify users’ identities are securely verified
at the point of application, to help stamp out any potential fraud. Mitek’s document verification solution provides a critical layer of defence in this process, designed to ensure
those signing up are really who they say they are. Using a government-issued identity document, the workflow requires users to submit a copy of the ID document alongside a
selfie to verify their identity. Mitek’s AI and machine learning is used to perform fully automated authentication checks, which fall back to human-assisted forensic checks for
more severe or complex cases.
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NetSuite Expands Commitment to Partners
161
To help partners maximize customer success and meet the growing customer demand for cloud ERP, Oracle NetSuite continues to invest in its partner programs. The latest updates to the NetSuite Partner Programs include new initiatives to
embrace expanded partner profiles and build out micro-vertical practices. In addition, the NetSuite Business Process Outsourcing (BPO) Program and SuiteLife, a comprehensive set of resources, certified training, and tools, continue to gain
momentum and now support 600 partners in 85 countries.The NetSuite Partner Program includes global and regional systems integrators, finance and business advisory firms, and technology consulting providers. NetSuite partners provide a
combination of services to NetSuite customers, ranging from integration and implementation services and project management to regulatory compliance, tax and audit advice, and system selection guidance in areas such as ERP, HCM, CRM,
and omnichannel commerce. These services are delivered on the core NetSuite platform to meet increasing demand for integrated cloud applications that drive business agility and deliver exceptional time to value.
The latest updates to the NetSuite partner programs include:
• Associate Solution Provider Program: Helps digital marketing agencies and ecommerce consultancies that service retail, direct-to-consumer, and digitally native brands deliver NetSuite solutions focused on customer experience and
professional services management as a first step in building a comprehensive NetSuite cloud ERP practice. New combined resources guide partners in developing practices for NetSuite’s solutions, including Bronto, OpenAir, and
SuiteCommerce. In addition, the program gives partners the benefits of NetSuite’s broader partner ecosystem, including access to training, while providing a pathway to become an ERP Solution Provider partner.
• Build Your Own Microvertical Program: Provides partners with a leading, best practice approach to creating NetSuite-based industry solutions leveraging their domain expertise. The program now supports more than 40 partner
microverticals including solar installers, pharmaceutical manufacturers, commercial furniture suppliers, RV/travel trailer manufacturers, and breweries, distilleries, and wineries. NetSuite partners that target microverticals grow five times faster
than partners that don’t, and are also able to drive incremental revenue on top of their core NetSuite business.
• BPO Partner Program: The industry’s first BPO program that provides a unified cloud-based solution of ERP, CRM, and ecommerce to support small businesses and fast-growing startups has grown exponentially in the last year. By
developing services offerings built on NetSuite, BPO partners can continue to reduce costs, speed time-to-value, and improve efficiency and visibility via a single platform while providing their customers a seamless transition plan to NetSuite
as their solution of choice in the future.
• SuiteLife: Provides a comprehensive set of resources, certified training, and tools that enable partners to develop expertise around specific business functions, product areas, and industries. Since it was launched in April 2019, more than
130 new partners have taken advantage of SuiteLife to quickly and easily gain the knowledge and expertise required to help customers succeed, differentiate their practices, and expand their business. SuiteLife enables more than 600 NetSuite
partners worldwide to develop expertise around specific business functions, product areas, and industries.
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Oracle and Sprinklr Help Organizations Enhance Marketing and Customer
Service
162
Oracle announced new integrations between Oracle Fusion Cloud Customer Experience (CX) and Sprinklr, a Customer Experience Management (CXM) platform
for modern enterprises, that will help organizations deliver personalized and connected experiences for customers. The new integrations help marketers reach
audiences on social media and other messaging channels at any point in the customer journey and help customer service professionals resolve service requests more
efficiently.The two new integrations enable joint customers to provide an omnichannel experience that builds customer loyalty by supporting marketers and
customer service professionals.
• Marketers: A new integration with Oracle Eloqua helps joint customers increase conversions by connecting Eloqua campaigns and social media marketing
campaigns in real time. For example, as soon as a potential customer clicks on a promotional email, it is synced to Sprinklr and that potential customer can be
immediately targeted across social channels. The new Sprinklr and Oracle Eloqua integration builds on existing integrations, which help marketers unite social
media, messaging, and digital marketing campaign management.
• Customer Service Professionals: A new integration with Oracle B2C Service helps organizations proactively serve customers by automatically creating
incidents based on social conversations and bringing those incidents into the service center. Customer service professionals will have a complete view of customer
interactions—across 23 social channels, 11 messaging channels, and SMS—enabling them to drive faster resolution and higher customer satisfaction.
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Oracle and Zoom Help Organizations Infuse Video into Customer
Engagements
163
Oracle announced new integrations between Oracle Fusion Cloud Customer Experience (CX) and Zoom that will help sales, marketing, and customer service teams seamlessly
incorporate video into existing processes and workflows in order to make every customer interaction better.To support the rapid growth in digital selling, marketing, and
customer service, Oracle and Zoom are introducing a series of integrations between Zoom’s communications platform and Oracle Cloud CX applications.
• Marketers: A new integration with Oracle Eloqua, part of Oracle CX Marketing, helps marketers improve the performance of multi-channel demand generation and nurture
programs. With the integration, marketers will be able to deliver richer digital events and improve the performance of webinars by quickly and easily collecting and analyzing
data surrounding engagement and registration. The integration will also help marketers deliver a consistent experience and improve customer engagement by leveraging
branded assets (i.e. emails, landing pages, forms) across channels.
• Customer Service Agents: A new integration with Oracle CX Service will help service teams improve customer satisfaction by solving incidents faster and delivering a more
contextual and personalized customer experience. In addition, service agents will be able to better build relationships and get answers from colleagues faster by using video to
improve collaboration between teams while working remotely.
• Sales Teams: A new integration with Oracle CX Sales will help sales teams use video to engage with customers and prospects. Sales teams will be able to schedule or start
a Zoom meeting in the context of a sale against an account, contact, lead, opportunity, or proposal. In addition, sales teams will be able to view the Zoom interaction as part of
a feed, record and save a meeting for later, and even run a transcription to capture insights from the meeting.
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FHI Clinical and Oracle Bring Critical Clinical Trial Capabilities to Markets
in Need
164
Oracle Health Sciences and FHI Clinical Inc., a contract research organization (CRO) that manages complex research in resource-limited settings
around the world, have joined efforts to improve clinical trial efficiency and help get therapies to market faster. From Ebola to coronavirus,
responses to outbreaks require diligent, coordinated approaches to be effective. Clinical trials must be established quickly; however, in regions
without existing research capacity, study start-up through the entire study lifecycle can be challenged by a lack of regulatory guidance,
infrastructure, qualified staff, established sites, and laboratory facilities. Oracle Health Sciences Clinical One is the only cloud platform built from
the ground-up to support all the core capabilities required for effective study management throughout the entire drug development lifecycle. With
the ability to capture data from any source into a single, unified platform, Clinical One is redefining how technology supports clinical research to
improve efficiency and help speed the delivery of breakthrough therapies.FHI Clinical has adopted Oracle Health Sciences Clinical One for
randomization, supply management, and data collection. The company also uses Oracle Argus Safety for safety case management; Oracle Clinical
Trial Management System (CTMS) Cloud Service to manage the entire research portfolio, including study status and financial reporting; and
Oracle ClearTrial Cloud Service to help budget, plan and bid on projects.
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Royal Voluntary Service Continues Successful Partnership with RELEX
Solutions
165
Royal Voluntary Service, one of the largest volunteer organizations in Britain, has renewed its successful partnership with
RELEX Solutions. The charity first partnered with RELEX in 2018 to improve its space management, enabling its
merchandisers to import and build planograms to reflect its visual merchandising strategy. In addition to renewing the
partnership, Royal Voluntary Service have now rolled out RELEX’s space planning solution across its 230 stores and cafes
placed within 116 National Health Service hospitals across the country.The charity is one of the largest retailers in the
National Health Service, providing healthy eating options for hospital patients, workers, and visitors alike. Profits from its
shops and cafes enables the charity to support the NHS and vulnerable people in the community. By improving its store
planning across all outlets, Royal Voluntary Service has been able to drive profitability to further support its charity
mission while also ensuring that government guidelines around ranging products in favor of healthy eating are met.
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Ericsson and Dassault Systèmes Take Next Steps in Deploying the
3DEXPERIENCE Platform
166
Dassault Systèmes announced that the company-wide rollout of the 3DEXPERIENCE platform at Ericsson, one of the
world’s leading providers of information and communication technology, has been started. The start of the rollout marks
the next step in Dassault Systèmes’ long-term relationship with Ericsson, which enables Ericsson’s digital transformation
in its product management and R&D workflows. The agreement between Dassault Systèmes and Ericsson enables the
companies’ ambition for Dassault Systèmes to support Ericsson’s agile approach to its digital transformation. Ericsson is
leveraging the 3DEXPERIENCE platform to integrate its product management and R&D workflows. This unified digital
environment accelerates production ramp-up enabled by real-time collaboration across Ericsson. Ericsson can enhance
efficiency, manage increasing complexity and reduce the cost and time to market for its products.
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Sapiens Partners With Greenroad Technologies To Improve Driver Safety &
Personalize Driver Insurance Premiums
167
Sapiens International Corporation, a leading global provider of software solutions for the insurance industry, announced it has partnered with
GreenRoad Technologies, a recognized leader in advanced and predictive driving risk analysis for the automotive industry. The partnership will enable
automotive insurance carriers to secure a new level of risk assessment data about their drivers on a dynamic basis, making it possible for them to provide
more competitive, personalized driver insurance premiums, customer-centric services and proactive risk-prevention programs.GreenRoad Technologies
mobile app-based solution provides unrivalled analysis of driver behavior, detecting and ranking more than 150 different complex driving maneuvers.
This level of assessment empowers drivers to improve their own behavior while enabling insurers to make smart, data-driven policy decisions and to
provide policy holders with the personalized service they demand. Armed with this data, insurers will be able to offer enhanced services such as PHYD
(Pay How You Drive) and MHYD (Manage How You Drive) products, confidently providing discounted premiums and differentiated risk levels based
on accurate, individualized criteria.GreenRoad’s technology utilizes real-time coaching, gamification and scoring mechanisms through an easy-to-use
mobile app to increase client engagement and maximize driver safety. Use of GreenRoad’s platform leads to dramatic improvements in driver safety
and a significant reduction of fleet risk and expenses with up to 50 percent reduction in preventable collisions and up to 80 percent reduction in accident
related costs. The solution also prompts more efficient driving styles, resulting in a reduction in fuel consumption and carbon emissions.
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SurveyMonkey Teams Up with Zoom to Enhance the Virtual Employee Feed-
back Experience
168
SurveyMonkey a leader in agile software solutions for customer experience, market research, and survey feedback, announced it will team up with
Zoom Video Communications, Inc., an industry-leading enterprise unified communications platform, to expand its integration and help organizations
improve the virtual employee feedback experience.This is an important step for SurveyMonkey’s strategic focus to help enterprise organizations
prepare for the future of work. By tapping into Zoom’s immensely popular service with hundreds of millions of daily active users, SurveyMonkey has
an opportunity to help organizations improve meeting effectiveness and track employee engagement at a time when workforces are increasingly
distributed or remote. A recent SurveyMonkey and Wall Street Journal Poll found that nearly 60% of people who have been working from home since
the coronavirus outbreak say they are relying on technology now more than before, with Zoom as the app mentioned most often. Capturing feedback
through the tools they use every day, like Zoom, allows organizations to ensure the evolving needs and voices of employees are taken into account.
Ranging from conducting in-the-moment pulse checks, to collecting post-meeting feedback, to driving virtual event engagement, SurveyMonkey’s app
can enable better remote working experiences. SurveyMonkey has over 100 integrations with companies like Microsoft, Slack, Salesforce, Oracle,
Zendesk, and others, flexible APIs for custom integrations, and includes enterprise-grade features to support privacy, security, collaboration, and
compliance.
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Unit4 Announces Strategic Global Product and Innovation Partnerships to
Support Next Generation ERP Roll-out
169
Unit4, a cloud leader in enterprise software for people-centred organizations, announced that it has entered into strategic product and innovation partnerships with
Avalara, Immedis and Pagero to extend the value of its solutions for people-centric services organizations. As part of a global strategy to grow the Unit4 partner
ecosystem and expand its global product capabilities, these partners will play an important role in supporting and delivering customers out-of-the-box cloud solutions,
with a global reach, specifically extending the capabilities of Unit4 ERPx for finance teams. Announced, Unit4 ERPx is Unit4’s next-generation cloud Enterprise
Resource Planning (ERP) solution for mid-market services organizations. ERPx delivers fully integrated ERP, HCM and FP&A, based on a unified architecture, with
rapid deployment and industry-specific innovations out-of-the-box. Through Unit4’s micro-services-based SaaS architecture, ERPx provides a foundation for partner
innovation. Its unique Integration and low code Extension Toolkits allow partners to accelerate the creation and integration of specialized solutions common to a
customer’s industry.Avalara is a leading provider of cloud-based tax compliance automation for businesses of all sizes. Its VAT Reporting solution will be integrated into
Unit4 ERPx, providing VAT reporting for all applicable countries, giving customers a seamless solution for tax compliance.
Key benefits include:
• Increased international footprint for customers
• Customers remain VAT compliant in response to fast changing legislation
• Comprehensive VAT return filing process to tax authorities
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Updox Partners with Redox to Expand Network of Integrated Electronic
Health Records
170
Updox, the only place to manage healthcare communications across both in-person and virtual care, announced its partnership with Redox, a healthcare
integration platform that allows technology companies to integrate with healthcare organizations’ EHRs to securely exchange healthcare data. Through the
partnership, Updox will expand its network of integrations to include the industry’s largest inpatient EHRs to supply healthcare professionals with solutions
that support in-person and virtual care in a way that connects to their EHR. Via an integrated experience, Updox offers customers improved workflows and
significant time savings for practice staff.Redox accelerates the development and distribution of healthcare solutions with a full-service integration platform
to securely and efficiently exchange data. EHR integrations cause IT resources to spend a significant amount of time to set up. Redox takes on the bulk of
this work and significantly reduces the time needed. Healthcare organizations and technology vendors connect once and authorize the data they send and
receive across the most extensive interoperable network in healthcare. Redox accelerates the development and distribution of healthcare software solutions
with a full-service integration platform to securely and efficiently exchange healthcare data. With just one connection, data can be transmitted across a
growing network of 800+ healthcare delivery organizations and 275+ independent software vendors. Members of the Redox Network exchange more than
11 million patient records per day, leveraging a single data standard compatible with more than 50 electronic health record systems. Redox exists to make
healthcare data useful and every patient experience a little bit better.
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Veeva Teams with Life Sciences to Offer Industrywide Source for Key Contacts,
Information, and Services from Across Companies and Brands
171
To help healthcare professionals (HCPs) get provider and patient resources faster, Veeva Systems in partnership with the industry,
introduced MyVeeva for Doctors, a mobile application to make it easy for HCPs to connect with life sciences. MyVeeva gives HCPs
the key contacts, information, and services they need from across pharmaceutical and biotech companies and brands – all in one
place. Leading companies, including Boehringer Ingelheim, GSK, Pfizer, Sanofi, and Sobi, are among the first early adopters of
MyVeeva for Doctors.Advanced search capabilities in MyVeeva for Doctors makes it simple to find a person, medicine, or company
and connect directly with the right contacts such as reps, MSLs, and reimbursement specialists through compliant real-time
messaging or online meetings. HCPs can quickly get information and patient resources or request services such as product samples,
copay cards, and vouchers. And companies can link brand, corporate, or other websites and resources from MyVeeva to make getting
further information easy.MyVeeva for Doctors is available for early adopters in select markets, including the U.S., the U.K., Ireland,
Brazil, Colombia, and Australia, with additional countries to follow in 2021.
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Veeva and Bioforum Partner with RedHill Biopharma to Maximize Value of
Opaganib Phase 2/3 COVID-19 Clinical Data
172
Veeva Systems and Bioforum announced their collaboration with RedHill Biopharma Ltd. on a global Phase 2/3 clinical study evaluating
opaganib a first-in-class, orally-administered, sphingosine kinase-2 (SK2) selective inhibitor, in patients hospitalized with severe
COVID-19 pneumonia requiring treatment with supplemental oxygen. The opaganib Phase 2/3 study is set to enroll up to 270 patients in
up to 40 clinical sites around the world and collect broad and rigorous data in a short amount of time. To support the study, RedHill has
adopted Veeva Vault CDMS, a modern cloud platform for electronic data capture (EDC), coding, data cleaning, and reporting. Vault
CDMS provides RedHill with a flexible EDC that simplifies and streamlines processes for building and deploying clinical studies.
Bioforum, a global data-focused contract research organization (CRO) and a certified Veeva partner, has been selected by RedHill, a
long-time client, to implement and configure Vault CDMS for this COVID-19 study.Vault CDMS enables trial sponsors and their CRO
partners to manage studies collaboratively from build through execution. Veeva Vault EDC, part of Vault CDMS, provides an intuitive
interface for capturing trial data and is designed for flexibility, enabling teams to create study builds faster and make mid-study changes
with no downtime.
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