Tech Essentials Webinar
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This document provides an overview of nonprofit technology essentials presented by NPower Michigan. It discusses computing trends like operating systems and mobile devices. Top nonprofit tech resources like TechSoup.org and Idealware.org are covered. The presentation reviews infrastructure needs such as computers, printers, internet, backup, and phone systems. It also discusses software including office suites, databases, and online collaboration tools. Overall the document aims to educate nonprofits on important technology topics and resources.
Tech Essentials Webinar
- 2. Tech EssentialsAdam Kingadam@npowermichigan.orgMark Shawmark@npowermichigan.org2
- 3. NPower’s MissionTo inspire and empower nonprofits to use technology to better serve their communities.3
- 4. Today’s SessionComputing TrendsTop Nonprofit Tech ResourcesThe Nonprofit Tech Essentials4
- 6. Computing TrendsWindows Operating SystemsWindows XP Good for now, stable, everything worksWindows Vista Avoid if you can, needs power, buggy, not everything works Windows 7 Available soon, already stable, needs less power Office Suite2003 20076
- 7. Computing TrendsGoing Mobile(for communication, organization, productivity)7
- 8. Computing Trends“Cloud Computing”Software with nothing to installApplications accessed via Web browserDatabases, financials, etc. Rent vs. BuyWork from ANY computer8
- 10. Top Nonprofit Tech Resources10
- 11. Top Nonprofit Tech ResourcesTechSoup.org11
- 12. 12
- 13. Top Nonprofit Tech ResourcesIdealware.org13
- 14. Top Nonprofit Tech ResourcesIdealware.org“Consumer Reports style” reviews and article on software packages that nonprofits useA Few Good…Constituent databasesOnline donation toolsE-newsletter toolsWebinarsChoosing a databaseOpen source software optionsEtc.14
- 15. Top Nonprofit Tech ResourcesNPower Michigan’s SlideSharewww.SlideShare.net/NPowerMichigan15
- 16. Top Nonprofit Tech ResourcesNPower Michigan’s Delicious feed:www.Delicious.com/NPowerMichigan16
- 17. Tech Checklist17
- 18. Computer18
- 19. Average time businesses replace computers: 41 monthsAverage time consumers replace computers: 5 years19
- 20. Computer$800-$13001-year warranty5-year lifewww.dell.com ($1,178): Optiplex 330 MiniTower,20
- 21. ComputerOperating System: XP Professional or Vista Business (Win 7?)
- 22. Processor: Intel Core 2 Duo 3.16 GHz -or- Core 2 Quad 2.5 GHz
- 23. Hard Drive: 160 GB to 320 GB
- 24. Memory (RAM): 2 GB minimum
- 26. Monitor: 19” LCD
- 29. 22
- 30. Monitor Size2008 University of Utah Study:Participants using 24 inch monitor completed tasks 52% faster than those using an 18 inch monitor.Productivity dropped off when using 26 inch monitors.23
- 31. Avoiding the “Budget” ComputerThe “budget” computer:Slow processor
- 32. “Home” edition
- 34. Small hard drive
- 35. No monitor
- 36. No CD burner or DVD ROM$308 Microtel24
- 37. Desktops vs. Notebooks$1,000-$1,5003-year warranty3-year life$800-$1,3001-year warranty5-year lifeProcessor: Core 2 Duo or Turion 64 x2
- 38. Memory: 2 GB minimum
- 39. Hard Drive: 160 GB (faster speed: 7200 RPM vs. 5400 RPM)
- 40. Screen Size: 12” - 14” - 15” - 17”
- 42. Notebook NecessitiesPort Replicator$130 to $200Lock$30 Case$40 Extended Battery$9990 Watt Power Cable$20 to $7026
- 43. Minimize Upgrades1 2 3 4 510-20% of original cost27
- 47. InternetSource: Bayer Center for Nonprofit Management Study, 2008. Survey of 330 nonprofit organizations.31
- 48. InternetThe need for speed…DSL CableT11.5 Mbps– 6 MbpsDownload Speed1.5 Mbps– 20 MbpsDownload Speed1.5 MbpsDownload Speed$40-90/month$300+/monthTest your speed: www.Speedtest.net32
- 49. Router Router: shares your Internet connection
- 50. Firewall: protects your network33
- 51. RouterWired vs. WirelessWired Connections:More reliable FasterMore secureGo wireless for Convenience and/or Necessity34
- 52. BackupScary Statistics:A computer hard drive fails every 15 seconds
- 53. Over 2000 laptops are stolen or lost everyday
- 54. 1 in 5 computers suffer hard drive failure during their normal useful life
- 55. Eventually, 100% of all hard drives will failSource: Realty Times35
- 56. Backup36
- 58. Offsite
- 59. Versioning
- 60. Affordable optionConsRelies on your Internet connection
- 61. Recurring feehttp://www.jungledisk.comhttp://www.mozypro.com15¢ per GB$3.95 + $0.50/GB per month37
- 63. BackupCentral file storage location:Server, NAS, or networked PC39
- 64. BackupExternal USB Hard Drives:www.newegg.com($90 each): Western Digital My Passport Essential WDME2500TN 250GB USB 2.0 External Hard Drive40
- 65. Printing41
- 67. Networkable (n)
- 68. Duplex (d)
- 69. PPM
- 70. Laser vs. InkjetHP Laserjet P2055dn - $425 – newegg.com42
- 71. PrinterLaser3-5 centsInkjet10-35 centsNetworkedcopier<2 centsColorlaser7-9 centsSource: http://www.jeffersondavis.k12.ms.us/Departments/InformationTechnology/FAQs/tabid/72/Default.aspxaccessed on 8/9/2007.43
- 72. PrinterReduce Printing Costs:PrintGreener.comPeople to Printer ratio – 8:144
- 73. Voice & Phone Systems45
- 74. Voice & PhoneFreeConferenceCall.comHost a conference call for freeUsually not a local number46
- 75. Voice & PhoneVOIP = Voice Over IPWhen to Use:
- 76. Current phone system needs to be replaced
- 77. Moving to new location
- 79. Use business VOIP system
- 80. Estimate $1000 per phone
- 81. Voipreview.org47
- 82. Voice & Phone800-Goog-411Free directory assistance vs. calling information (up to $1.99 per call)No residential connections48
- 83. Voice & Phone49
- 84. Voice & PhoneWhy Smartphone?Email anywhereFaster schedulingTask management (“to dos”)Address book always availableLook up information / searchDirections50
- 86. SoftwareNonprofits are eligible for reduced rates on software:www.techsoup.org/stockRetailNP Price Microsoft Office Professional 2007$400$20$40$15Norton Antivirus 2009
- 87. Quickbooks Premier *$45$320www.techsoup.org: Office ($20), Internet Security ($15), Accounting ($45)52
- 89. CollaborationPrimary File Sharing OptionsServerNASOnline54
- 90. Online File SharingJungleDisk.comUse as a shared network driveYour files accessible on any computer $2 per user per month, plus 15 ¢ per GB(Workgroup Edition)55
- 91. File Server vs. OnlineServer
- 92. Hardware - $2000
- 93. Software - $200
- 94. Setup - $1000
- 95. Backup Media - $300
- 96. Total: $3500 every 5 years
- 98. 10 staff ($2 each per month) - $20
- 99. 20 GB data (0.15 per GB, per month) - $3
- 100. $23 per month
- 101. $1380 per 5 years56
- 102. Email / File Share / CollaborateWouldn’t it be nice?Share calendarsShare contactsAccess ENTIRE mailbox (inbox & all folders) anywhereAccess all your own contacts, calendar, and tasks anywhereInternal website for announcements, discussionShare & collaborate on documents onlineOrganization-wide calendar+57
- 103. Email / File Share / CollaborateOption 1: Exchange & Sharepoint
- 104. Need T1 internet: $300 per month minimum
- 105. Need your own server: hardware + labor $3000 every 5 years
- 106. Need large backup hard drives: minimum 2 @ $150 each
- 107. Need separate antivirus protection: $85 dollars @ TechSoup.org
- 108. Maintenance and updates required
- 109. Server goes down = email goes down
- 110. Internet connection goes down = email goes down
- 111. Option 2: Hosted Exchange & Sharepoint
- 112. Basic DSL connection
- 113. No server needed
- 114. Backed up by Hosted Exchange provider
- 116. Maintenance and updates included
- 117. $9 to $12 per month, per user
- 118. Makes sense for 25 or fewer staff
- 120. Intermedia.net
- 121. Sherweb.com58
- 123. 60
- 124. 61
- 125. 62
- 126. 63
- 127. 64
- 128. 65
- 129. 66
- 130. Email & Online CollaborationGoogle Apps for Nonprofits – www.google.com/a/npoEmail with your domain (i.e. me@mynonprofit.org) Shared calendarsOrganizational calendarInternal team websiteShare and collaborate on documents online (word processing, spreadsheet, etc)67
- 131. Using Google Apps…EmailRegister for Nonprofit edition to use your domain i.e. Adam@NPowerMichigan.org68
- 132. Using Google Apps…Shared, online calendarsCreate organizational internal calendars and even public “calendar of events” to add to your website69
- 133. Using Google Apps…Collaborate on shared docsCreate and share spreadsheets, word docs, slideshows70
- 134. Using Google Apps…Internal websiteShare info, manage projects, post announcements, etc.71
- 135. Get Started with Google Appswww.nonprofittechblog.org/how-tos72
- 138. Share slides, show your computer Desktop
- 139. Free for 20 or less attendees73
- 140. CollaborationMeetingWizard.comSend a single meeting request to many people with proposed dates and times
- 141. Choose the time that works best for most
- 143. Databases75
- 144. DatabasesBuild vs. BuyLocal vs. Hosted76
- 145. DatabasesBuild
- 146. MS Access, Filemaker Pro, etc.
- 147. Very customized
- 148. Issues: support & compatibility
- 149. Buy
- 150. “Off the Shelf”
- 152. More stable, more support77
- 153. DatabasesLocal
- 154. Runs internally on server
- 156. Hosted
- 157. Online database
- 158. Hosted by 3rd party w/ monthly fee
- 160. DatabasesLocal - Custom BuiltAccess, Filemaker Pro, etc.Local – “Off the Shelf”GiftMaker, Exceed, Donor Pro, etc. etc. etc. etc.Hosted - CustomizedOnline CRM options such as:
- 161. Salesforce
- 162. Convio CRMHosted – “Off the Shelf”Donor Perfect Online
- 163. eTapestry.com79
- 164. List functional requirements (3 meetings, 1 hour each)Identify options (up to 4 hours per participant)Discuss alternatives; narrow list of options (2 meetings)Get product detailsVendor demosCalls to real usersUser visitsDecision80
- 166. Free Enterprise version of CRM (Constituent Management Database)
- 167. Online, accessible anywhere, automatically backed up/updated
- 168. Tracks donors, clients, volunteers, households
- 169. Nonprofit Starter Pack: http://www.Salesforcefoundation.org/product81
- 170. Website & DatabaseWildApricot.comWebsite & Online Donations - e-Newsletter toolEvent/Class registration - Integrated blogConstituent database - Members only login82
- 171. 83
- 172. Online DatabaseFreshDex.comOnline database for nonprofitsTrack clients, volunteers, donorsKeep case notes related to individuals & householdsAllow clients/members to login and update their own information (optional)$50-70 per month84
- 173. Website & Storytelling Tools85
- 174. Basic ContentOrganization newsProgram informationBoard and staff listDonor list990Contact usDirectionsSearchFAQsDocument publishing86
- 175. Enhanced ContentEmail listsOnline donationsWeblog Discussion forumsEvent calendarCompliance with web standards / accessibility87
- 176. Advanced ContentEvent registrationMultiple databaseintegration (single view of customer)Multi-lingual support88
- 177. If you have a website…You should be able to edit your website from any browser.Your website should have the ability for online donations.89
- 178. WebsiteWordpress.org as an option for a nonprofit website:http://tinyurl.com/bqg69e90
- 179. Web HostingFree web hosting at DreamHosthttp://dreamhost.com/hosting-nonprofit.html
- 180. Can host a Wordpress site 91
- 181. Online DonationsNetworkForGood.org’s Basic DonateNowRegister for free
- 182. 4.75% fee of online donations
- 183. One-time or reoccurring donations92
- 186. Pro Account for free at TechSoup.org
- 187. Tell your story with photos: Post pictures of events, community, staff, etc.
- 188. Embed on your website94
- 189. 95
- 190. TechSoup.org/Stock96
- 192. Video campaigns educate/raise awareness
- 193. Promote your org or an event97
- 194. ArtsAndScraps.org About Us98
- 198. Free up to 10,000 emails100
- 201. HP.com/go/LearningCenterBasic computer, email, Office suite training103
- 203. Reviewing Tech PurchasesBest Source for Professional Reviews:Best Source for User Reviews and Purchasing:105
- 204. Thank you!Adam Kingadam@npowermichigan.orgMark Shawmark@npowermichigan.org106
Editor's Notes
- #39: If you are in charge of your own backup either at home of in the office…