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Solutions to Tech issues in GST Return filing
FAQ on tech side of GST Returns Filing
- By CA Mitesh Katira
Mob : +91-9833777556.
E-mail : mitesh@apmh.in
Web : www.apmh.in
Failed to Establish Server Connection, Please
Restart Em-Signer
2
Failed to Establish Connection, Please restart Em-
Signer
Operating System : windows 7
Service Pack1 or Above
Java Version 8 update 144 or above
If yes, check
version
If no
Internet Explorer 10 or Above
If yes Slide 7,8 & 9
If no, Install
Chrome 49+
Slide 10,11 & 12
Slide 6
Download It from
www.java.com
then slide 6
How to check Slide 5
3
Right Click on My Computer / This PC This Window will Pop-up
This must be Later than
Windows 7 Service Pack 1
Windows 32 bit is more
preferable because it
support multiple DSCs,
whereas 64 bit doesn’t
support all kinds of DSCs
How to check windows version. (Windows should be Windows 7 Service Pack 1 or above)
4
Click on About
This is the Version of
Java Installed it should
be Version 8 update
144 or later
**Note if Java is not installed you can download it from www.java.com
How to Check Java Version
5
Click on
Settings
Click on
About IE
This is the
Version of
Internet
Explorer
How to check Internet Explorer Version. (IE should be Version 10 or above)
6
Add
gst.gov.in
7
Select Java Above
and Click Enable
8
Go to
Settings
9
Click on
Advanced
10
Change this
to allowed
Change this to
allowed and
ask first as off
11
Payment via RTGS and NEFT process
12
13
Go to Services > Payments
> Create Challan
14
Enter GSTIN
and Captcha
Code
Click on
Proceed
15
Details of the
Organisation
16
Mode Of
Payments
Available
Click on mode of
payment as Neft /
RTGS
17
18
Credit / Cash Payment Flow
3B (Part A)
Cash Ledger
3B (Part B)
Payment
Challan
Tran 1
Credit Ledger
GSTR 1 GSTR 2A GSTR 2 GSTR 3
Credit / Cash Payment Flow
Comparison of GSTR1, 2, 3 and 3B
Circular 7/7/2017-GST
19
Adjustment of Liability in Form 3B
20
Electronic Ledgers
21
22
23
24
25
Tran 1 (table 5B) bulk upload
Tran 1 (table 5B) bulk upload
26
Returns Dashboard
27
28
When filing returns, if any problem comes, we
phone GSTR Helpdesk, sometimes they say
you mail screen shot of problem. After we
mail, immediately, acknowledgment comes
and they give response id, but they don't give
reply even after 7 days, then in such cases,
what should be done?
29
Sending the Feedback to the GSTN
30
How to Enable API Access on GSTN Portal for
Communication with Application Service Provider
(ASP)
31
Click on My
Profile
Click on
Manage
API
Access
Enable API
access
Click Confirm
35
- By Mitesh Katira
Mob : +91-9833777556.
E-mail : mitesh@apmh.in
Web : www.apmh.in

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Tech Issues in GST return filing