1. The document defines distance education as a complex communication process that occurs between students, instructors, content, and machines using different digital technologies. It aims to make learning available anywhere and anytime without obstacles.
2. Distance education is more organized than distance learning, with administration, faculty, staff support, and technical support departments. Distance learning can be an unorganized process.
3. Key features of distance education include the separation of teacher and learner, separation among learners, use of a medium to deliver instruction, and use of communication channels to facilitate interaction and support learners.