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Lowd&Klea
                                                                                                    Strategic Communications Agency www.lowdandklea.com




THE REVOLUTION WILL
                                                                                         Social Media




NOT BE TELEVISED...
                                                                                         It’s all gone Mark Zuckerberg                    Click the +1 button and Google informs
                                                                                         You’ve watched the film, you’ve tagged           the rest of the world that you recommend
                                                                                         your photos, you’ve ‘liked’ your friends’        the link. Currently these are only
                                                                                         status updates. It would be impossible           available in Google search results, but
                                                                                         to compile any report on social media            there are plans to have them everywhere
                                                                                         without mentioning the inexorable rise           that you see it’s equivalent right now.
                                                                                         of Facebook as the world’s dominating            Some have speculated that in addition
It’s far more likely to be streamed, downloaded as an app, available for anyone          social media application. Rather than            to improving search results, Google
to modify as open-source code, ‘liked’ on Facebook, or followed on Twitter.              dwell on its well reported history, it is        may bring these recommendations
                                                                                         the most recent developments and the             into some form of content stream akin
Developments in technology and digital media are moving at a pace that has               impact they are likely to have on future         to Twitter and Facebook newsfeed.
been rarely seen since those in engineering during the 19th century. By the time         business models that interest us.
                                                                                                                                          On the subject of ‘bigger boys’ muscling
you read this some, or maybe all of the information in our report, will have             It may have begun with the opportunity           in on the action, it’s worth noting that
changed in some way. Having said that, at least this way you get a head start.           to buy ‘limited edition’ bottles of Heinz        Facebook’s launch of ‘Facebook Places’,
                                                                                         Ketchup, but the start of e-commerce on          hasn’t yet had the impact on ‘check-in’
                                                                                         Facebook will be the next billion dollar         application Foursquare. In fact, since
                                                                                         business to sit alongside its advertising        it’s launch (and possibly due to the extra
                                                                                         and community games. Facebook’s                  attention ‘check-in’ apps got) Foursquare’s
                                                                                         strategic goal has always been to drive as       user numbers have increased significantly.
                                                                                         much activity as possible through their          Many feel this is due to Foursquare doing
                                                                                         social graph, so they will eventually be         what it does best and plans are afoot to
                                                                                         in a position to charge businesses that          further improve the service with ‘near
                                                                                         use it. Once it becomes easier to buy            field communication’ technology.
                                                                                         and sell things through Facebook, the
                                                                                         option to add some form of affiliate fee,        Beyond tips the collective power of the
                                                                                         or revenue percentage, for incremental           people is showing dividends for Groupon.
                                                                                         sales is a logical next step. Facebook is        Groupon is a “deal-of-the-day” site,
                                                                                         already an effective platform for games          which offers one “groupon” per day in
                                                                                         to go viral and as a result takes a 30%          each of the markets it serves. If a certain
                                                                                         cut of ‘virtual credits’. It has also recently   number of people sign up for the offer,
                                                                                         offered digital rentals from Warner              then the deal becomes available to all; if
                                                                                         Brothers of “Batman: the Dark Knight”,           they don’t meet that number nobody gets
                                                                                         with users renting with Facebook                 the benefit. This method reduces the risk
                                                                                         credits and Facebook taking a cut.               for retailers and Groupon take a cut.

                                                                                         People power                                     The race for China
                                                                                         Personal recommendation has always               More commercial parallels with the 19th
                                                                                         been the greatest sales driver and               century can be drawn with regards to the
                                                                                         its shift to online is no different. The         digital clamouring of Western companies
                                                                                         opportunity to help direct or advise             to get a foothold in China. So far Facebook
                                                           This is an original article   friends on purchase decisions through            have been mooted to be looking to strike a
                                                                                         ‘liking’ or reviewing has been around for        deal with Baidu (the largest Chinese search
                                                           compiled from desk-based
                                                                                         a while, but now other big players are           engine) and further rumours suggest
                                                           research undertaken by        getting in on the act. Google has made it’s      that Foursquare is looking to acquire,
                                                           Lowd&Klea.                    intentions quite plain with the launch of        or partner with, Jiepang – China’s most
                                                                                         “+1” – their ‘like’ / ‘re-tweet’ equivalent.     popular independent ‘check-in’ service.
WINNER                                                                                                                                 LOSER
Best selling writer without a publishing deal on Kindle:                                                                               Myspace unique visitors (US)
Amanda Hocking – sells approx. 100,000 copies per month and keeps 70% 0f her book sales.                                               January 2010 – 70 Million. January 2011 – 45 million


Hardware                                                                                                                               What are we doing?

The real story here is in the mobile sector,   well on all fronts. Whether these           venture. After 5 years of continually low   You don’t require a crystal ball to know       the price objections that contributed to
but it’s worth touching upon ‘tablet wars’     “honeycomb” tablets which include the       sales and additional problems, the Zune     that the importance of smartphones             the supremacy of the PC in the 90’s.
and the demise of Microsofts venture into      Motorola Xoom and Samsung Galaxy            is over. Lessons learned from the project   will be the most important area of
MP3 players.                                   Tab, maintain there popularity…only         have no doubt helped the new focus for      development over the next five years, but      Payback
                                               time will tell.                             Microsoft attention – Kinect. Kinect has    how are the competitors fairing right now      Mobile payment will be one of this
Initial sales of iPad for the last quarter                                                 launched well and the decision to make      and what are we likely to see this year?       year’s growth areas, with Google already
have failed to reach the numbers               Although iPad figures have been less than   a software development kit available                                                       teaming up with Mastercard and
projected by analysts, maybe something         predicted, Apple profits are still being    to third-party developers for non-          Paranoid about android                         Citigroup to embed technology in mobile
to worry about for Apple as it proves that     held up by both iPod and iPhone sales.      commercial applications has provided        Based on US figures (and there is              devices that would allow consumers
android driven equipment is competing          The opposite is true of Microsoft’s Zune    some great results.                         normally only a short lag before the UK        to make purchases by waving their
                                                                                                                                       follows suit) smartphones using Google’s       smartphone in front of a small reader
                                                                                                                                       Android operating system are trouncing         at the checkout. For Google the obvious
                                                                                                                                       the competition.                               benefit would be for their ad revenues, as



                                               IS YOUR BUSINESS
                                                                                                                                                                                      phone users could receive targeted ads or
                                                                                                                                       Android now has a 33% of the US market,        discounts at that all important “moment
                                                                                                                                       with RIM down to 29% , Apple holding           of truth” in retailers.
                                                                                                                                       steady at 25% and Microsoft Windows


                                               READY FOR THE NEW
                                                                                                                                       Phone 7 down from 9% to 7.7%. As               Groupon are also investigating similar
                                                                                                                                       reported in Business Insider these gains       targeted services through their ‘Groupon
                                                                                                                                       are important given that technology            Now’ mobile app. This works via two



                                               —“COOKIES LAW”?
                                                                                                                                       platform markets tend to standardise           buttons on the app, “I’m hungry” and
                                                                                                                                       to a single dominant platform (Google,         “I’m bored” in order top help people find
                                                                                                                                       Facebook, remember the demise of               deals that are nearby and right ‘now’.
                                                                                                                                       betamax?) Could this be a repeat of the
                                                                                                                                       battle with PCs that Apple lost in the
                                                                                                                                       90’s? Not if COO Tim Cook has anything               To find out more
                                               The EU Privacy and Electronic Communications Directive is scheduled to                  to do with it.
                                               come into force in the UK on May 25th 2011.                                                                                                   Contact us at
                                                                                                                                       Cook has signalled the possibility of a            Lowdandklea.Com
                                               The government has now confirmed that this will be delayed until June this year,        cheaper iPhone for the pre-paid market.
                                               which gives a little extra time for UK businesses to prepare.                           He was quoted as saying that he wants
                                               Under the new legislation UK businesses will be obliged to gain consent on an           Apple to be “for everyone” and not “just
                                               ‘opt-in’ basis to store, retrieve and use information from users visits to their        for the rich”. We’re sure that the size of
                                               websites and /or, how they respond to e-mails.
    TOUGH ‘COOKIES’
                                                                                                                                       the Chinese pre-paid market also has a lot
                                               For full details please contact us@lowdandklea.com                                      to do with this decision if it goes through.
                                                                                                                                       It should also go some way to negating

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Tech&Digi Insight

  • 1. Lowd&Klea Strategic Communications Agency www.lowdandklea.com THE REVOLUTION WILL Social Media NOT BE TELEVISED... It’s all gone Mark Zuckerberg Click the +1 button and Google informs You’ve watched the film, you’ve tagged the rest of the world that you recommend your photos, you’ve ‘liked’ your friends’ the link. Currently these are only status updates. It would be impossible available in Google search results, but to compile any report on social media there are plans to have them everywhere without mentioning the inexorable rise that you see it’s equivalent right now. of Facebook as the world’s dominating Some have speculated that in addition It’s far more likely to be streamed, downloaded as an app, available for anyone social media application. Rather than to improving search results, Google to modify as open-source code, ‘liked’ on Facebook, or followed on Twitter. dwell on its well reported history, it is may bring these recommendations the most recent developments and the into some form of content stream akin Developments in technology and digital media are moving at a pace that has impact they are likely to have on future to Twitter and Facebook newsfeed. been rarely seen since those in engineering during the 19th century. By the time business models that interest us. On the subject of ‘bigger boys’ muscling you read this some, or maybe all of the information in our report, will have It may have begun with the opportunity in on the action, it’s worth noting that changed in some way. Having said that, at least this way you get a head start. to buy ‘limited edition’ bottles of Heinz Facebook’s launch of ‘Facebook Places’, Ketchup, but the start of e-commerce on hasn’t yet had the impact on ‘check-in’ Facebook will be the next billion dollar application Foursquare. In fact, since business to sit alongside its advertising it’s launch (and possibly due to the extra and community games. Facebook’s attention ‘check-in’ apps got) Foursquare’s strategic goal has always been to drive as user numbers have increased significantly. much activity as possible through their Many feel this is due to Foursquare doing social graph, so they will eventually be what it does best and plans are afoot to in a position to charge businesses that further improve the service with ‘near use it. Once it becomes easier to buy field communication’ technology. and sell things through Facebook, the option to add some form of affiliate fee, Beyond tips the collective power of the or revenue percentage, for incremental people is showing dividends for Groupon. sales is a logical next step. Facebook is Groupon is a “deal-of-the-day” site, already an effective platform for games which offers one “groupon” per day in to go viral and as a result takes a 30% each of the markets it serves. If a certain cut of ‘virtual credits’. It has also recently number of people sign up for the offer, offered digital rentals from Warner then the deal becomes available to all; if Brothers of “Batman: the Dark Knight”, they don’t meet that number nobody gets with users renting with Facebook the benefit. This method reduces the risk credits and Facebook taking a cut. for retailers and Groupon take a cut. People power The race for China Personal recommendation has always More commercial parallels with the 19th been the greatest sales driver and century can be drawn with regards to the its shift to online is no different. The digital clamouring of Western companies opportunity to help direct or advise to get a foothold in China. So far Facebook This is an original article friends on purchase decisions through have been mooted to be looking to strike a ‘liking’ or reviewing has been around for deal with Baidu (the largest Chinese search compiled from desk-based a while, but now other big players are engine) and further rumours suggest research undertaken by getting in on the act. Google has made it’s that Foursquare is looking to acquire, Lowd&Klea. intentions quite plain with the launch of or partner with, Jiepang – China’s most “+1” – their ‘like’ / ‘re-tweet’ equivalent. popular independent ‘check-in’ service.
  • 2. WINNER LOSER Best selling writer without a publishing deal on Kindle: Myspace unique visitors (US) Amanda Hocking – sells approx. 100,000 copies per month and keeps 70% 0f her book sales. January 2010 – 70 Million. January 2011 – 45 million Hardware What are we doing? The real story here is in the mobile sector, well on all fronts. Whether these venture. After 5 years of continually low You don’t require a crystal ball to know the price objections that contributed to but it’s worth touching upon ‘tablet wars’ “honeycomb” tablets which include the sales and additional problems, the Zune that the importance of smartphones the supremacy of the PC in the 90’s. and the demise of Microsofts venture into Motorola Xoom and Samsung Galaxy is over. Lessons learned from the project will be the most important area of MP3 players. Tab, maintain there popularity…only have no doubt helped the new focus for development over the next five years, but Payback time will tell. Microsoft attention – Kinect. Kinect has how are the competitors fairing right now Mobile payment will be one of this Initial sales of iPad for the last quarter launched well and the decision to make and what are we likely to see this year? year’s growth areas, with Google already have failed to reach the numbers Although iPad figures have been less than a software development kit available teaming up with Mastercard and projected by analysts, maybe something predicted, Apple profits are still being to third-party developers for non- Paranoid about android Citigroup to embed technology in mobile to worry about for Apple as it proves that held up by both iPod and iPhone sales. commercial applications has provided Based on US figures (and there is devices that would allow consumers android driven equipment is competing The opposite is true of Microsoft’s Zune some great results. normally only a short lag before the UK to make purchases by waving their follows suit) smartphones using Google’s smartphone in front of a small reader Android operating system are trouncing at the checkout. For Google the obvious the competition. benefit would be for their ad revenues, as IS YOUR BUSINESS phone users could receive targeted ads or Android now has a 33% of the US market, discounts at that all important “moment with RIM down to 29% , Apple holding of truth” in retailers. steady at 25% and Microsoft Windows READY FOR THE NEW Phone 7 down from 9% to 7.7%. As Groupon are also investigating similar reported in Business Insider these gains targeted services through their ‘Groupon are important given that technology Now’ mobile app. This works via two —“COOKIES LAW”? platform markets tend to standardise buttons on the app, “I’m hungry” and to a single dominant platform (Google, “I’m bored” in order top help people find Facebook, remember the demise of deals that are nearby and right ‘now’. betamax?) Could this be a repeat of the battle with PCs that Apple lost in the 90’s? Not if COO Tim Cook has anything To find out more The EU Privacy and Electronic Communications Directive is scheduled to to do with it. come into force in the UK on May 25th 2011. Contact us at Cook has signalled the possibility of a Lowdandklea.Com The government has now confirmed that this will be delayed until June this year, cheaper iPhone for the pre-paid market. which gives a little extra time for UK businesses to prepare. He was quoted as saying that he wants Under the new legislation UK businesses will be obliged to gain consent on an Apple to be “for everyone” and not “just ‘opt-in’ basis to store, retrieve and use information from users visits to their for the rich”. We’re sure that the size of websites and /or, how they respond to e-mails. TOUGH ‘COOKIES’ the Chinese pre-paid market also has a lot For full details please contact us@lowdandklea.com to do with this decision if it goes through. It should also go some way to negating