The document provides techniques for improving listening skills in English. It discusses the importance of listening and describes active listening as making a conscious effort to understand not just words but the total message. It recommends practicing listening to obtain information, understand meanings, and learn. Specific techniques include using background knowledge, figuring out the purpose, being selective, being active, listening for the gist first, and using a three-step process of pre-listening, while-listening, and post-listening activities. Suggestions to improve include using the internet, radio, films, dictation, and songs.