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- 1. Jane Miller15 Main St Sometown, NY 55555Home: 000-000-0000 Cell: 000-000-0000anywhere@anywhere.comEntry-Level Administrative AssistantProfileAdministrative support professional offering versatile office management skills and proficiency in Microsoft Office programs. Strong planner and problem solver who readily adapts to change, works independently and exceeds expectations. Able to juggle multiple priorities and meet tight deadlines without compromising quality.EducationABC school — Sometown, NYRelevant Courses:Project Management for Executive AssistantsMS Office for Professional StaffElectronic Presentations for Business Professionals Keyboarding and Document FormattingCommunication Skills for Executive Assistants Finance for the Non-Financial Manager Professional Office ProceduresProfessional Development:Microsoft Office Specialist (MOS), 2007Key SkillsOffice Skills:Office ManagementRecords Management Database AdministrationSpreadsheets/ReportsEvent ManagementCalendaringFront-Desk ReceptionExecutive SupportTravel CoordinationComputer Skills:MS WordMS ExcelMS PowerPointMS OutlookMS AccessMS ProjectMS PublisherFileMaker ProWindowsExperienceABC school — Sometown, NYAssistant / Practicum, 2007 to 2008Handled multifaceted clerical tasks (e.g., data entry, filing, records management and billing) as the assistant to the registrar and admissions offices. Coordinated travel arrangements, maintained database and ensured the delivery of premium service to students. Quickly became a trusted assistant known for “can-do” attitude, flexibility and high-quality work. Highlights:Communicated effectively with multiple departments to plan meetings and prepare welcome packages for new students. Established strong relationships to gain support and effectively achieve results. Helped coordinate dozens of recruitment events (average of 12 large gatherings per year) that contributed to consistently high enrollment levels.Entrusted to manage office in the supervisor’s absence. Provided timely, courteous and knowledgeable response to information requests; screened and transferred calls; and prepared official school correspondence.Co-developed comprehensive, 60-page training manual that enabled faster ramp-up for newly hired support staff.Developed innovative PowerPoint presentation used by the Office of Admissions to market executive support programs to potential students.Earned excellent marks on performance reviews, with citations for excellence in areas including work volume, accuracy and quality; ability to learn and master new concepts; positive work ethic; and commitment to providing unsurpassed service.