Rachael Kellerman Resume.PDF
- 1. Summary Highlights Professional Experience Education RACHAEL KELLERMAN 2330 Cosmos Drive, Loveland, Ohio 45140 | C: 513-325-8730 | raltic2010@gmail.com Motivated, quality-focused professional with nearly five years of billing experience. Maintains a high degree of professionalism with strong problem solving capabilities. Excels in a fast paced customer service environment, with eight years of experience. Expert in customer relations Effective time management Accounts receivable professional Complex problem resolution Microsoft office proficiency Excellent communication skills Apr 2015 to CurrentStation Assistant Dream Dinners - West Chester, OH Provides guidance to new customers during the process of creating "Dream Dinners". Easily connects with guests to discover the ideal solution in servicing their needs. Dec 2010 to CurrentBilling Specialist Planes Moving and Storage - West Chester, OH Train new team members on auditing techniques, billing procedures and software. Plan and execute project audits using complex Excel report building. Maintain excellent daily customer service with vendors and coworkers. Work closely with sales team on continuing project cost management. Responsible for weekly contractor's payroll and client invoicing. Nov 2005 to Sep 2013Third Key Holder Claire's Boutique - Cincinnati, Ohio Delivered outstanding customer service and handled customer complaints in store. Responsible for opening and closing procedures; including counting cash drawers and making bank deposits. Maintained visually appealing displays while supervising associates. Sep 2006 to May 2010Gift Receipts & Records Student Aid ; Criminal Justice Assistant Mount Vernon Nazarene University - Mount Vernon, OH Processed gift receipts for campus wide fund raising events. Researched new scholarship opportunities as well as standard Data entry in CARS system. Proctored exams, graded assignments, organize lectures, and create displays for the Psychology, Sociology, and Criminal Justice Departments. 2010Bachelor of Arts, Criminal Justice Mount Vernon Nazarene University - Mount Vernon, Ohio, USA Graduated Magna Cum Laude Minor in Psychology Treasurer of Psychology Club