Business Driving Agile Development at Scale - Teradata Partners Conference - October 2012
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Telstra is Australia's leading telecommunications company. It started with one agile team on a pilot project in 2011 and has since grown to include 7 teams working on many projects within one Agile Release Train. The document discusses six important lessons Telstra learned along its agile journey, including that culture is the foundation, environments need management, automated testing is critical, bottlenecks must be identified, product owners must be involved, and a scaled framework is needed. It also stresses the importance of support from experienced agile practitioners.
Business Driving Agile Development at Scale - Teradata Partners Conference - October 2012
- 1. THOMAS, THE AGILE RELEASE TRAIN: Business driving agile development at scale Em Campbell-Pretty General Manager, BI CoE Strategic Delivery, Telstra
- 2. ABOUT TELSTRA Telstra is Australia's leading telecommunications and information services company, with one of the best known brands in the country In 2011/12, total revenue was $25.4 billion and reported EBITDA was $10.2 billion. In 2011/12, Telstra: • Handled close to 3 billion local calls, 4.7 billion national long distance minutes, 12 billion text messages and close to 17 billion mobile voice minutes • Provided 8 million fixed line and 13.8 million mobile services, including wholesale services Telstra also: • Handles around 300,000 calls in our contact centres each day • Operates and maintains more than 11,000 telephone exchanges • Our people and contractors, on average, complete around 23,000 customer service jobs (new services and fault repairs) a day • Send out more than 100 million bills every year. Telstra has one of the largest shareholder bases in Australia; with 1.4 million shareholders and millions more investing through superannuation funds.
- 3. OUR EDW AGILE JOURNEY 18 months later • 7 teams, • Many projects • One Agile Release Train February 2011 One agile team on a pilot project
- 4. SIX LESSONS WE LEARNT THE HARD WAY
- 5. XP Scrum & Kanban Lean Thinking Culture 1. CULTURE IS THE FOUNDATION
- 8. 4. FIND THE LONG POLES
- 9. 5. GET PRODUCT OWNERS TO THE TABLE
- 10. 6. ADOPT A SCALED FRAMEWORK
- 11. AND WHATEVER YOU DO MAKE SURE YOU HAVE THE SUPPORT OF ONE OR MORE SEASONED AGILE PRACTITIONERS!
- 12. Em Campbell-Pretty @PrettyAgile Emily.Campbell-Pretty@team.telsta.com Give us your feedback! To complete a Session Survey, log-in to the PARTNERSmobile app from your smart phone, go to the InfoHub kiosks, or visit teradata-partners.com.