Test Tech References
- 1. “Polycom selected Test Technology Inc as our fulfillment, distribution and reverse logistics Partner for our Wireless Business. We determined that TestTech had the proven experience and expertise to handle the volume of our wireless business. Polycom’s Wireless Business spans 633 SKU’s including handsets, accessories and network infrastructure FRU’s. In 2010 Polycom fulfilled 61,859 customer orders with 204,248 items shipped. Test Tech has demonstrated a high level of skill, professionalism and flexibility during the business transition. Their IT strength and reporting capabilities along with their technical expertise and competitive pricing were the main differentiators when making the decision to switch to TestTech. As far as Repair Expertise and Support, TestTech has proven to be a flexible, knowledgeable partner, demonstrating a thorough understanding of best in class practices. We moved away from a large Contract Manufacturer in order to receive this customized attention and responsiveness, and TestTech has met, and in some cases, exceeded, our expectations.” - Gary Wheeler, Vice President of Polycom Global Services “TestTech has provided RMA support to our company since 1990. As our company grew and support was needed nationally, TestTech was there to support our growth. Adding to their outstanding repair process, they began to manage our reverse Logistics operations for our service organization. Our customers experienced no impact to their business. It was, and is, business as usual. I am proud to be associated with TestTech and their first class staff.” - Jeff J. Fitzpatrick, Director of Purchasing, NEC Corp of America
- 2. “Over the past four years, I have worked directly with Marty Walsh, Vice President of Business Development for Test Technology Inc., on numerous projects for the retest, repair, and reverse logistics of Avid equipment. Their service and support has been top-notch, and we are very pleased with the work they have performed.” We are continuing to expand our business relationship with Test Technology and are currently working on several projects including an Electronic Data Interchange (EDI). Test Technology has helped Avid achieve our goals of quality, cost, and capacity. I recommend them without hesitation. I respectfully request that this referral be kept confidential between Test Technology and Hughes Telematics Incorporated. Avid’s policy does not allow for public endorsements or referrals - Peter Hagearty, Director of Quality & Technology, AVID “Our product is fairly sophisticated. TestTech offered just the right strategic fit for our company. Our cost dropped by 25% when we switched to TestTech and they continue to provide high service levels.” - John Kerr, Senior Director Supply Chain, True Position “We’ve added new layers of requirements but TestTech has stayed on top of them. These are attributes that matter.” - Pat Aiello, HP Partner & Program Manager