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DDI Canada Webinar Series Part II: Testing Implementation Challenges November , 2009
About DDI Highly Accurate Assessments Legal Challenges Treats Candidates as Customers IT Expertise Alignment of HR Initiatives Client Satisfaction
Peter Drucker :  Efficiency is doing things right; effectiveness is doing the right things.
Types of Challenges
Implementation Challenges ACCEPTANCE INTEGRATION SUSTAINMENT
Acceptance
Watch Out Ahead  In the Box People On the Loose!
Have An Influence Strategy
Create a Critical  Relationship Grid Relationship established with 50% Relationship  not established, undecided on the project Strong supporter, possible executive sponsor Status Ongoing education sessions to gain trust and understanding Worried about impact on time to hire metrics Recruiters Objective 3 Schedule meeting or lunch to seek advice on project Concerned about hiring manager adoption Tammy Baker, VP of HR Objective 2 Ask for support as executive sponsor FY 10 Efficiency and Productivity Goals Jim Johnson, VP of Operations Objective 1 Next Steps Personal Needs Stakeholders Objectives
Use Benchmarks  To Make the Case
Use Benchmarks To Make the Case
Use Benchmarks To Make the Case
Do A Validation Study Prove it works before you start using it Calibrate it to reduce false positives/ negatives Involve hiring managers
Beware the Non-Starters Can I just try it out? Let’s have our top people take the test We’ll have a few people take it and see what they think
Integration
Integrating HR Systems
Coverage Grid Experience 2-4 yrs of office work High School Technical Knowledge Teamwork Safety Competencies Initiative Thinking and reasoning Personal Attributes TS Quick Hire Interview Testing: TMCB Screening Success Profile
Expanding the Use and Value
Sustainability
Don’t Let Them  Wear You Down What is this? Where did it come from? How do we know it works? My brother didn’t do well on it…
Sustainment Strategy Skills #1 Critical Implementation Flaw How are new users trained? How is training monitored? How often is the process audited for quality?
Sustainment Strategy Accountabilities Who is responsible for the day to day effectiveness of the tool? Who is responsible on the executive team and what is their ongoing role? Expectations of users of the tool?  How is this monitored?
What Gets Measured Gets Kept!
Top Metrics Best In Class Organizations Employee Performance – 100% Quality of Hire – 98% Retention/Turnover – 98% Employee Productivity – 97% Recruiting Costs/Cost Per Hire – 93%
What’s More Important vs. What’s Available
Summary & Next Webinar in Series
Summary and Next Next Webinar:   Using Testing for Identifying High Potential Leaders

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Testing Implementation Challenges Webinar Series Part Ii

  • 1. DDI Canada Webinar Series Part II: Testing Implementation Challenges November , 2009
  • 2. About DDI Highly Accurate Assessments Legal Challenges Treats Candidates as Customers IT Expertise Alignment of HR Initiatives Client Satisfaction
  • 3. Peter Drucker : Efficiency is doing things right; effectiveness is doing the right things.
  • 5. Implementation Challenges ACCEPTANCE INTEGRATION SUSTAINMENT
  • 7. Watch Out Ahead In the Box People On the Loose!
  • 8. Have An Influence Strategy
  • 9. Create a Critical Relationship Grid Relationship established with 50% Relationship not established, undecided on the project Strong supporter, possible executive sponsor Status Ongoing education sessions to gain trust and understanding Worried about impact on time to hire metrics Recruiters Objective 3 Schedule meeting or lunch to seek advice on project Concerned about hiring manager adoption Tammy Baker, VP of HR Objective 2 Ask for support as executive sponsor FY 10 Efficiency and Productivity Goals Jim Johnson, VP of Operations Objective 1 Next Steps Personal Needs Stakeholders Objectives
  • 10. Use Benchmarks To Make the Case
  • 11. Use Benchmarks To Make the Case
  • 12. Use Benchmarks To Make the Case
  • 13. Do A Validation Study Prove it works before you start using it Calibrate it to reduce false positives/ negatives Involve hiring managers
  • 14. Beware the Non-Starters Can I just try it out? Let’s have our top people take the test We’ll have a few people take it and see what they think
  • 17. Coverage Grid Experience 2-4 yrs of office work High School Technical Knowledge Teamwork Safety Competencies Initiative Thinking and reasoning Personal Attributes TS Quick Hire Interview Testing: TMCB Screening Success Profile
  • 18. Expanding the Use and Value
  • 20. Don’t Let Them Wear You Down What is this? Where did it come from? How do we know it works? My brother didn’t do well on it…
  • 21. Sustainment Strategy Skills #1 Critical Implementation Flaw How are new users trained? How is training monitored? How often is the process audited for quality?
  • 22. Sustainment Strategy Accountabilities Who is responsible for the day to day effectiveness of the tool? Who is responsible on the executive team and what is their ongoing role? Expectations of users of the tool? How is this monitored?
  • 23. What Gets Measured Gets Kept!
  • 24. Top Metrics Best In Class Organizations Employee Performance – 100% Quality of Hire – 98% Retention/Turnover – 98% Employee Productivity – 97% Recruiting Costs/Cost Per Hire – 93%
  • 25. What’s More Important vs. What’s Available
  • 26. Summary & Next Webinar in Series
  • 27. Summary and Next Next Webinar: Using Testing for Identifying High Potential Leaders

Editor's Notes

  • #3: Highly Accurate Assessments Far exceeds highest professional recommendations Better hiring decisions Legal Challenges 21,500,000+ assessments delivered No losses IT Expertise 40+ Integrations HRXML Leader. 1,500,000 tests a year via ATS providers Client Satisfaction 98% choose us again
  • #11: Validation study story TMCB results
  • #18: Sample success profile handout Talk about how the success profile addresses their objective of streamlining the hiring process.
  • #27: If your growth rate in revenues consistently outpaces your growth rate in people, you simply will not -- indeed cannot -- build a great company. I want you to leave this webinar today with the motivation and the tools you need to convince your leaders that now is the time to invest in efficient and accurate assessment tools like testing. Because these are exactly the right kinds of tools for exactly this moment in time, and I’m going to tell you, no, prove to you that this is the case over the next 30 minutes.