The Architecture of Understanding (and Happiness)
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This document discusses several key topics related to information architecture and understanding systems. It addresses issues like fragmentation in websites, problems with findability of resources, and the importance of understanding the nature of information in systems. It also discusses concepts like categories, connections, consequences, and culture as they relate to information and understanding. Throughout the document there are various quotes about topics like systems thinking, planning, and the role of the information architect.
The Architecture of Understanding (and Happiness)
- 1. The Architecture of Understanding Peter Morville, CanUX 2016
- 6. 6 The Library of Congress “To further the progress of knowledge and creativity.”
- 7. Fragmentation Fragmentation into multiple sites, domains, and identities is a major problem. Users don’t know which site to visit for which purpose. Findability Users can’t find what they need from the home page, but most users don’t come through the front door. They enter via a web search or a deep link, and are confused by what they find. Even worse, most never use the Library, because its resources aren’t easily findable.
- 9. Nature
- 12. Isle Royale National Park
- 15. “With respect to learning by failure, it’s all fun and games until someone gets a larval cyst in the brain.”
- 19. “There is a problem in discussing systems only with words. Words and sentences must, by necessity, come only one at a time in linear, logical order. Systems happen all at once. They are connected not just in one direction, but in many directions simultaneously.”
- 20. Food Scarcity (overpopluation) T T Inflow (birth rate) Outflow (death rate) Stock (population) T T Disease (canine parvovirus) Immigration (via ice bridge) Parasites (moose tick) Weather (mild winter) Inflow (birth rate) Outflow (death rate) Stock (population)
- 21. “It is the responsibility of the architect to know and concentrate on the critical few details and interfaces that really matter.”
- 22. The design and management of information systems. Understanding the nature of information in systems.
- 24. Categories
- 26. Categories are the cornerstones of cognition and culture.
- 27. We use radio buttons when checkboxes or sliders would reveal the truth.
- 28. Connections
- 33. intertwingled.org/planning-book GoalPath Here & Now Risks, Estimates, Metrics Play, Practice, Prototype Feedback, Reflection Order, Options Vision, Values, Subgoals
- 34. If you think information architecture hasn’t changed since the polar bear, you’re simply not paying attention.
- 35. “Tell me about a day in your life.”
- 36. Culture
- 37. Underlying Assumptions Espoused Values Artifacts Visible organizational structures and processes (hard to decipher) Strategies, goals, philosophies, justifications Unconscious, taken for granted beliefs, perceptions, thoughts, feelings (source of values, action) Three Levels of Culture
- 38. Double-loop learning in organizations (and individuals) is rare.
- 39. The relationship between information and culture.
- 40. “There’s a secret about MRIs and back pain: the most common problems physicians see on MRI and attribute to back pain – herniated, ruptured, and bulging discs – are seen almost as commonly on MRIs of healthy people without back pain.”
- 41. “If you want to accelerate someone’s death, give him a personal doctor. I don’t mean provide him with a bad doctor. Just pay for him to choose his own. Any doctor will do.”
- 42. 42 Roger Bannister, Iffley Road Track, Oxford, 1954
- 43. Limits
- 45. Daylighting
- 46. Daylighting
- 47. “Where architects use forms and spaces to design environments for inhabitation, information architects use nodes and links to create environments for understanding.” Jorge Arango, Architectures (2011)
- 48. 48
- 55. 55 The library is an act of inspiration architecture and a keystone of culture .
- 56. Thank You!IA Therefore I Am