The Challenge of Performance-Centric Training & Development
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The document discusses the transition from traditional 'push' learning methods to 'pull' learning strategies, emphasizing the importance of access to knowledge over retention. It highlights the impact of social learning and the necessity for organizations to adapt their training and development approaches to meet the changing needs of a data-driven marketplace. The shift from a command-and-control model to empowering learners is presented as essential for fostering continuous learning and achieving sustainable business advantages.
The Challenge of Performance-Centric Training & Development
- 1. the challenge of performance-centric training & developmentYannCaradec1
- 2. fundamental changes are occurring in the marketplacefrom PUSH to PULLthe implicationsfor learningare becoming clearer2
- 3. www.cluetrain.com2000some people have seenit coming for years“the clue train stopped there four times a day,they never took delivery”3
- 4. ΣωκράτηςSocrates470-399 BCΠλάτωνPlato427-348 BC…but it’s a 2,300 year divide4
- 5. “push”5
- 6. “pull”6
- 9. more, more, more..“In 2009 more data will be generated by individuals than in the entire history of mankind through 2008”Andreas Weigend, former Chief Scientist at Amazon.comwriting in the Harvard Business Review, May 2009TheSocial Data Revolutions9
- 10. focus on actiontoday’s productivity is in the ACTIONS of people, not the information in their heads10
- 11. all change, please..Jon Husband, Internet Time Alliance “Your organization is becoming hyperlinked. Whether you like it or not. It's bottom-up; it's unstoppable.” David Weinberger11
- 12. the rise of social learning..Manifesto Thesis 7 Harold Jarche, Internet Time Alliance 12
- 13. the rise of accessAccess (not knowledge) is power13
- 14. access trumps knowledgeknowledge retention is no longer a differentiator
- 15. access to knowledge and core capabilities to find, interpret, communicate and turn knowledge into action are now the key differentiators14
- 16. beyond contentOn average, each American consumes34Gb of data every dayUniversity of California, San Diego 15
- 17. content is just a starting point...…not the end of the journey16
- 18. “Most of what we call management consists of making it difficult for people to get their work done”Peter Druckermost of what we call learning consists of trying to memorise the unmemorable and the unmemorisable17
- 19. changing training and learning strategies18
- 22. trends21
- 23. sometimes it can all be a little challenging …22
- 24. seeing the woods for the treesoutputs, not inputs23
- 25. Manifesto Thesis 17: “Companies that assume online markets are the same markets that used to watch their ads on TV are kidding themselves”“Organisations that assume the online generation want the same ‘stuff’ that’s delivered in classrooms are also kidding themselves”24
- 26. technology has always fostered connections, conversations and learning between people.QuillPenTelephoneTelegraphTVComputerInternetMobile devices…….25
- 27. Manifesto Thesis 39: “The community of discourse is the market”“building and supporting communities of discourse are prime roles of any L&D Department”26
- 28. Manifesto Thesis 79: “We want you to drop your trip, come out of your neurotic self-involvement, join the party”“We want L&D to get off it’s ‘high-horse’ of instructional design and pedagogy, focus on helping people do their jobs well, and become part of the business”27
- 29. “The Internet is shifting power from merchants to customers .... you can hear the timbers creaking.”cluetrain manifestoeducation and training is shifting power from teachers and trainers to learners, from command and control to individual choice. 28
- 30. a basic business truthin an ever-changing world, continuous learning is the only sustainable advantageJay Cross and Friends‘Working Smarter: informal learning in the cloud”February 2010www.internettimealliance.com29
- 31. Charles JenningsDuntroon Associatesemail: charles@duntroon.comWeb: www.duntroon.comTwitter: charlesjenningsLinkedIn: charlesjenningsSkype: charlesjenningsFlickr: charlesjenningsBlog: charles-jennings.blogspot.com (or from www.duntroon.com)Internet Time Alliancewww.internettimealliance.comBlog: http://internettime.posterous.comStrategic Consultancy
- 32. Support & Mentoring for Transformation & Change Programmes
- 33. Learning & Performance Audits
- 35. Informal & Social Learning Consultancy
- 37. Team Mentoring & Coaching
- 38. Strategic Learning and Performance Consultancy and Workshops30