The document discusses the DMAIC process used in Lean Six Sigma. It begins by defining Lean Six Sigma and explaining that DMAIC is the methodology used, consisting of five phases: Define, Measure, Analyze, Improve, and Control. Each phase of DMAIC is then described in detail. The Define phase involves defining the problem and goals. Measure involves collecting baseline data. Analyze reviews the data to identify root causes. Improve develops solutions. Control focuses on sustaining improvements. In conclusion, the document covers when and how to use DMAIC for root cause analysis of problems.
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