The Elephant in the Kubernetes Room: Team Interactions at Scale @ Velocity Berlin 2019
0 likes286 views
The document discusses the challenges of team interactions and cognitive load in using Kubernetes as a platform for development and operations. It emphasizes the importance of organizing teams effectively to enhance flow and reduce cognitive load, advocating for a platform that acts as an internal product with self-service capabilities. Additionally, it references various companies that have successfully adopted Kubernetes and DevOps practices to improve their infrastructure and team dynamics.
The Elephant in the Kubernetes Room: Team Interactions at Scale @ Velocity Berlin 2019
- 1. TeamTopologies.com @TeamTopologies The Elephant in the Kubernetes Room Team Interactions at Scale Manuel Pais, Consultant co-author of Team Topologies - @manupaisable Velocity Conference 2019, Berlin #VelocityConf
- 2. 2 Kubernetes as a Platform Dev and Ops Equilibrium Team Cognitive Load Team Interactions
- 3. Team Topologies 3 Organizing business and technology teams for fast flow Matthew Skelton & Manuel Pais IT Revolution Press (2019) https://teamtopologies.com
- 4. Kubernetes as a platform 4
- 5. 5 Source: https://www.infoq.com/news/2019/03/airbnb-kubernetes-workflow Melanie’s talk: https://www.infoq.com/presentations/airbnb-kubernetes-services
- 6. 6
- 7. 7
- 9. Kubernetes platform deploy & run abstractions 9
- 10. 10
- 11. 11 Still need to... … set up hosts … create/destroy clusters … update to new K8s versions … decide on namespaces vs clusters <insert your fav chore here>
- 12. 12 Still need to... … set up hosts … create/destroy clusters … update to new K8s versions … decide on namespaces vs clusters … worry about security!
- 13. Who is responsible ? 13
- 14. Who is responsible ? Who is impacted ? 14
- 15. Dev and Ops: a fragile equilibrium 15
- 20. 20
- 21. 21
- 27. 27
- 28. “Cognitive load is the total amount of mental effort being used in the working memory” - John Sweller 28
- 29. 29 Cognitive load Intrinsic (skills) Extraneous (mechanics) Germane (business focus)
- 30. 30 Cognitive load Intrinsic (skills) Extraneous (mechanics) Germane (business focus)
- 31. 31
- 33. 33 Low-level AWS service calls (EC2, IAM, STS, Autoscaling, etc.) from January 2015 to January 2017
- 34. 34 Low-level AWS service calls since Kubernetes adoption in January 2017
- 35. “We didn’t change our organization because we wanted to use Kubernetes, we used Kubernetes because we wanted to change our organization.” - Paul Ingles 35
- 36. “The best part of my day is when I update 10 different YAML files to deploy a one-line code change.” 38
- 37. “The best part of my day is when I update 10 different YAML files to deploy a one-line code change.” – No One, Ever 39
- 38. 40
- 39. 41
- 40. Team Topologies 42 Organizing business and technology teams for fast flow Matthew Skelton & Manuel Pais IT Revolution Press (2019) https://teamtopologies.com
- 41. 43
- 42. 44
- 43. 45
- 44. 46 enable stream-aligned teams to deliver work autonomously with self- service capabilities ... Platform Purpose
- 45. 47 … in order to reduce extraneous cognitive load on stream-aligned teams Platform Purpose
- 46. “A digital platform is a foundation of self-service APIs, tools, services, knowledge and support which are arranged as a compelling internal product.” – Evan Bottcher, 2018 48
- 47. A good platform is treated as a product (reliable, usable, fit for purpose) 49
- 49. 51
- 50. 52
- 51. 53
- 54. 62
- 55. 63 strong collaboration with stream-aligned teams for any new service or evolution Platform Behaviors
- 56. 64
- 57. 66 on-call support service status pages suitable comms channels response time for incidents downtime planned & announced Platform as a Product
- 58. 67 great product management fast prototyping fast feedback Platform Behaviors
- 59. 68
- 60. 70
- 61. 71
- 62. 77
- 63. 78
- 64. 79
- 65. 80
- 66. Zalando Kubernetes at Zalando Mercedes DevOps Adoption at Mercedes-Benz.io Twilio Platforms at Twilio: Unlocking Developer Effectiveness Adidas Where Cloud Native Meets the Sporting Goods Industry ITV ITV's Common Platform v2 Better, Faster, Cheaper, Happier MAN Truck & Bus How to Manage Cloud Infrastructure at MAN Truck & Bus Farfetch UX I DevOps - The Trojan Horse for Implementing a DevOps Culture More platform examples 82
- 69. Thank you! teamtopologies.com 85 Matthew Skelton, Conflux @matthewpskelton Manuel Pais, Independent @manupaisable Copyright © Conflux Digital Ltd 2018-2019. All rights reserved. Registered in England and Wales, number 10890964 Icons made by Freepick from www.flaticon.com - used under license
- 70. Rate today's session Session page on conference website O’Reilly Events App