The Evolution of Attribution
across the Entire Customer
         Journey
      Performance Marketing Insights: New York
                March 12-13 2013
Be Interactive!



Ask Questions Anytime

Raise Hands for Questions
Wait for the Microphone!

Tweet Questions
#PMINYC
The Evolution of Attribution across the Entire Customer Base
Who Implements Attribution?
Why Implement Attribution?




Econsultancy’s Research Resulted in
70% Surveyed Stating “to justify
marketing spend”
Food For Thought



           74% of Consumers Visit
           Two to Three Sites
Food For Thought




57% of Consumers Are More
Likely to Buy if a Product is on
Multiple Websites AND
Consumers Who Visited Four or
More Websites Spend $450
More.
Attribution Obstacles

     With increasing demand for understanding
data, comes a growing number of vendors, with each
 providing its own approach. This is contributing to
 marketers’ confusion over which solution, if any, is
                   right for them.

            Standards
            “The industry is yet to settle on the standardization
            of measurement, and this may not be possible in a
            world where one size doesn't fit all.”

            “Creating standards around attribution is the
            biggest challenge in the industry today. Last click
            provides a common language everyone can speak.
            The lack of consistency and consensus on
            approach threatens to prevent wide-scale
            adoption.”

                                              – Bill Kee, Google
Attribution Obstacles

                With increasing demand for understanding data,
                comes a growing number of vendors, with each
               providing its own approach. This is contributing to
               marketers’ confusion over which solution, if any, is
                                 right for them.

Standards                                               Technology
                                                         “The technology in itself is not a silver bullet. The
“The industry is yet to settle on the standardization
                                                         analogy I like is that this technology is like GPS – it
of measurement, and this may not be possible in a
                                                         can get you to your destination but you still need to
world where one size doesn't fit all.”                   decide where you want to go.”
“Creating standards around attribution is the
                                                                             – Mike Teasdale, Harvest Digital
biggest challenge in the industry today. Last click
provides a common language everyone can speak.
                                                         This leads retailers back to the start:
The lack of consistency and consensus on
approach threatens to prevent wide-scale
                                                         What are my objectives this year, this month... and
adoption.”
                                                         how do I interpret the data provided to make the
                                                         best decisions moving forward?
                                  – Bill Kee, Google
Attribution Obstacles



The key strength of attribution is in its ability to provide data to help you
interpret the impact of multiple touch-points along a customer’s journey.



    Standards                                               Technology
                                                             “The technology in itself is not a silver bullet. The
    “The industry is yet to settle on the standardization
                                                             analogy I like is that this technology is like GPS – it
    of measurement, and this may not be possible in a
                                                             can get you to your destination but you still need to
    world where one size doesn't fit all.”                   decide where you want to go.”
    “Creating standards around attribution is the
                                                                                 – Mike Teasdale, Harvest Digital
    biggest challenge in the industry today. Last click
    provides a common language everyone can speak.
                                                             This leads retailers back to the start:
    The lack of consistency and consensus on
    approach threatens to prevent wide-scale
                                                             What are my objectives this year, this month... and
    adoption.”
                                                             how do I interpret the data provided to make the
                                                             best decisions moving forward?
                                      – Bill Kee, Google
Data Capture



What are the Common ways to Capture Data and
Measure Attribution?



How do these Methods help to Understand and Create
an Approach that Provides the Best Results?
The Evolution of Attribution across the Entire Customer Base
Trends




What Area of the Attribution do you
think is the most Important Trend that
needs to be Leveraged?
The Evolution of Attribution across the Entire Customer Base
Future



Where do you see Attribution going over the
next 12 Months?

Are we likely to see Wider Integration of
Attribution Strategies?

How do you Define and Approach Omni-
channel Attribution and how do you expect
this to progress over the next 12 Months?
The Evolution of Attribution across the Entire Customer Base
Future



Where do you see Attribution going over the
next 12 Months?

Are we likely to see Wider Integration of
Attribution Strategies?

How do you Define and Approach Omni-
channel Attribution and how do you expect
this to progress over the next 12 Months?
The Evolution of Attribution across the Entire Customer Base
Benefits & Challenges



What do you think are the possible Impacts
of Attribution Implementation to the Affiliate
Space?

What can those in the space do to Prepare?

What are some Dangers those in the space
should be aware of?
The Evolution of Attribution across the Entire Customer Base

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The Evolution of Attribution across the Entire Customer Base

  • 1. The Evolution of Attribution across the Entire Customer Journey Performance Marketing Insights: New York March 12-13 2013
  • 2. Be Interactive! Ask Questions Anytime Raise Hands for Questions Wait for the Microphone! Tweet Questions #PMINYC
  • 5. Why Implement Attribution? Econsultancy’s Research Resulted in 70% Surveyed Stating “to justify marketing spend”
  • 6. Food For Thought 74% of Consumers Visit Two to Three Sites
  • 7. Food For Thought 57% of Consumers Are More Likely to Buy if a Product is on Multiple Websites AND Consumers Who Visited Four or More Websites Spend $450 More.
  • 8. Attribution Obstacles With increasing demand for understanding data, comes a growing number of vendors, with each providing its own approach. This is contributing to marketers’ confusion over which solution, if any, is right for them. Standards “The industry is yet to settle on the standardization of measurement, and this may not be possible in a world where one size doesn't fit all.” “Creating standards around attribution is the biggest challenge in the industry today. Last click provides a common language everyone can speak. The lack of consistency and consensus on approach threatens to prevent wide-scale adoption.” – Bill Kee, Google
  • 9. Attribution Obstacles With increasing demand for understanding data, comes a growing number of vendors, with each providing its own approach. This is contributing to marketers’ confusion over which solution, if any, is right for them. Standards Technology “The technology in itself is not a silver bullet. The “The industry is yet to settle on the standardization analogy I like is that this technology is like GPS – it of measurement, and this may not be possible in a can get you to your destination but you still need to world where one size doesn't fit all.” decide where you want to go.” “Creating standards around attribution is the – Mike Teasdale, Harvest Digital biggest challenge in the industry today. Last click provides a common language everyone can speak. This leads retailers back to the start: The lack of consistency and consensus on approach threatens to prevent wide-scale What are my objectives this year, this month... and adoption.” how do I interpret the data provided to make the best decisions moving forward? – Bill Kee, Google
  • 10. Attribution Obstacles The key strength of attribution is in its ability to provide data to help you interpret the impact of multiple touch-points along a customer’s journey. Standards Technology “The technology in itself is not a silver bullet. The “The industry is yet to settle on the standardization analogy I like is that this technology is like GPS – it of measurement, and this may not be possible in a can get you to your destination but you still need to world where one size doesn't fit all.” decide where you want to go.” “Creating standards around attribution is the – Mike Teasdale, Harvest Digital biggest challenge in the industry today. Last click provides a common language everyone can speak. This leads retailers back to the start: The lack of consistency and consensus on approach threatens to prevent wide-scale What are my objectives this year, this month... and adoption.” how do I interpret the data provided to make the best decisions moving forward? – Bill Kee, Google
  • 11. Data Capture What are the Common ways to Capture Data and Measure Attribution? How do these Methods help to Understand and Create an Approach that Provides the Best Results?
  • 13. Trends What Area of the Attribution do you think is the most Important Trend that needs to be Leveraged?
  • 15. Future Where do you see Attribution going over the next 12 Months? Are we likely to see Wider Integration of Attribution Strategies? How do you Define and Approach Omni- channel Attribution and how do you expect this to progress over the next 12 Months?
  • 17. Future Where do you see Attribution going over the next 12 Months? Are we likely to see Wider Integration of Attribution Strategies? How do you Define and Approach Omni- channel Attribution and how do you expect this to progress over the next 12 Months?
  • 19. Benefits & Challenges What do you think are the possible Impacts of Attribution Implementation to the Affiliate Space? What can those in the space do to Prepare? What are some Dangers those in the space should be aware of?