SlideShare a Scribd company logo
the
future
of
strategy
divergent
convergent
THAN EVER
AS MARKETERS,
WE ARE BETTER
informed
ACQUISITION
BRAND
TRACKERS
SALES
DAY-
AFTER
RECALL
SEGMENTATION
CHURNDIGITAL
SOCIAL
LISTENING
CREATIVE
TESTING
0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
50%
JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC JAN FEB MAR APR MAY
43% 42%
44%
40%
45% 45%
42% 42% 41% 40%
44%
40%
43%
39%
41% 42% 41%
28%
23%
25%
34%
32%
36% 36%
28% 28% 29%
22% 22%
24% 25%
18%
24%
32%
New Campaign
Launch
July 28, 2012
MONTHLY BRAND RECALL TRENDS BY ADVERTISER
Brand AverageCategory AverageBrandCompetitor Average
2012 2013
e’ve gone from the giddy consumerism of the
postwar era, when a newly affluent consumer was
happy to play the game with
sellers, to 50 years later,
where buyers have decoded
the feckless language of
advertising and lost interest
in the game played in a
media-engorged world
choking with countless
brands’ ads.”
— Nick Law, R/GA
w“
EVERY CATEGORY IS CHANGING.
dramatically.
what
is modern
marketing?
WHO IS WINNING THE
OF CONSUMERS?
hearts
and
minds
The Future of Strategy
The Future of Strategy
70
20
10
The Future of Strategy
The Future of Strategy
AWARENESS
CONSIDERATION
CONVERSION
AN
THAT CREATES
experience
impact
stand
something
RELIEVE
FOR
tension
PUSHES OFFSTANDS FOR
REAL BEAUTY
MOMS
DEMOCRATIZED
INNOVATION
SATISFACTION
HUMANITY IN
AIR TRAVEL
HAPPY SERVICE
HAPPINESS
HUNGER
BEAUTY THAT
IS SKIN DEEP
UNSUNG HEROES
COMPLICATED
TECHNOLOGY
AN EXCLUSIVE
TRAVEL CLUB
TRANSACTIONS
A SELFISH WORLD
IMPACT
provoke a new point of view
how we talkchange
lives bettermake
IMPACT LIVES THROUGHOUT THE ENTIRE FUNNEL
BROAD
NARROW
AUDIENCE
ONE
MANY
MESSAGES
COMMUNICATION
PURPOSE
STAGE OF
CUSTOMER JOURNEY
TARGETED UTILITY
MESSAGE
AWARENESS
CONSIDERATION
PURCHASE
GOAL MEDIA
The Future of Strategy
The Future of Strategy
breakthrough
linkage
+
+
?
INTERACTION INVOLVEMENT
INTIMACYINFLUENCE
impact
interaction
• THE BRAND is original, evoking buzz
• THE BRAND stimulates conversation about itself
involvement
• THE BRAND creates experiences that involve consumers
• THE BRAND involves consumers in conversations
influence
• CONSUMERS talk about the brand with others
• CONSUMERS advocate for the brand
intimacy
• THE BRAND connects with consumers personally
• THE BRAND becomes part of consumers identity
“To be a great strategist, we have to step back from the need to
find a right answer and to get accolades for identifying it. The
best strategists aren’t intimidated or paralyzed by uncertainty
and ambiguity; they are creative enough to imagine possibilities
that may or may not actually exist and are willing to try a course
of action knowing full well that it will have to be tweaked or
even overhauled entirely as events unfold.
The essential qualities for this type of person are
— Roger Martin, “Why Smart People Struggle with Strategy,”
Harvard Business Journal, June 2014
resilience”
,flexibility
imagination and
CATEGORY
INSIGHTS
BUSINESS
INSIGHTS
CORPORATE
INSIGHTS
BRAND
INSIGHTS
PRODUCT
INSIGHTS
SHOPPER
INSIGHTS
CONSUMPTION
INSIGHTS
HUMAN
INSIGHTS
MEDIA
INSIGHTS
TECH
INSIGHTS
CULTURAL
INSIGHTS
ATTITUDINAL
CONSUMER
BEHAVIORAL
BRAND
BUSINESS
ENGAGEMENT
SOCIAL
thank
you

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