![• Close-ended questions
Closed-ended questions in an interview are questions that typically elicit short, specific answers,
often limited to a "yes" or "no" response or a brief factual response. These questions are useful for
gathering specific information quickly and efficiently. Here are some examples:
• In an Interview Setting:
• "Did you meet the project deadline?"
• "Do you have experience with [specific software or skill]?"
• "Have you ever worked in a team environment?"
• In a Classroom:
• "Did you understand the concept I just explained?"
• "Have you finished your homework?"
• "Did you enjoy the field trip we took last week?"
Closed-ended questions are useful for gathering specific information, clarifying details, or verifying
facts. However, relying solely on closed-ended questions in an interview may limit the depth of the
conversation and the opportunity to explore the interviewee's perspectives, experiences, and
emotions. Therefore, a balance between closed-ended and open-ended questions is often
recommended.](https://image.slidesharecdn.com/interviews-240607192036-8ae6e3e0/85/The-government-scheme-for-Implementing-human-resources-management-scheme-4-320.jpg)
The government scheme for Implementing human resources management scheme
- 1. Interviews -a meeting at which somebody is asked questions to find out if he/she is suitable for a job, course of study, etc. -An interview is a structured conversation where one participant asks questions, and the other provides answers. In common parlance, the word "interview" refers to a one-on-one conversation between an interviewer and an interviewee.
- 2. Pt. 5- an interviewing technique which employers use to evaluate candidate's past behavior in different situations in order to predict their future performance. It's easier to predict success based on candidate's past experiences than on speculation. Pt. 6- Interviewers handle sensitive topics with care, respecting the interviewee's privacy and emotional boundaries. They understand that discussing personal experiences or emotions can be challenging and ensure confidentiality and support if needed. Pt. 7- involves infusing personal interactions, empathy, and understanding into the process of gathering information. Instead of merely focusing on collecting facts and figures, this approach recognizes the importance of connecting with interviewees on a deeper level to truly understand their experiences, perspectives, and emotions related to the data being discussed.
- 3. • In a Customer Survey: • "What do you like most about our product/service?" • "How could we improve your experience with our company?" • "Can you describe a recent interaction you had with our customer service team?" Open-ended questions are questions that cannot be answered with a simple "yes" or "no" and require the respondent to provide more detailed and expansive answers. These questions encourage reflection, elaboration, and expression of opinions, feelings, or experiences. Here are some examples across different contexts: • In an Interview Setting: -"Can you tell me about your experience working on that project?" -"How do you handle challenging situations in the workplace?" -"What are your long-term career goals?“ -”How would you describe yourself?” Open-ended questions invite the respondent to share their thoughts, experiences, and perspectives in their own words, providing richer and more nuanced information compared to closed-ended questions. They are valuable tools for gathering insights, fostering deeper conversations, and promoting engagement.
- 4. • Close-ended questions Closed-ended questions in an interview are questions that typically elicit short, specific answers, often limited to a "yes" or "no" response or a brief factual response. These questions are useful for gathering specific information quickly and efficiently. Here are some examples: • In an Interview Setting: • "Did you meet the project deadline?" • "Do you have experience with [specific software or skill]?" • "Have you ever worked in a team environment?" • In a Classroom: • "Did you understand the concept I just explained?" • "Have you finished your homework?" • "Did you enjoy the field trip we took last week?" Closed-ended questions are useful for gathering specific information, clarifying details, or verifying facts. However, relying solely on closed-ended questions in an interview may limit the depth of the conversation and the opportunity to explore the interviewee's perspectives, experiences, and emotions. Therefore, a balance between closed-ended and open-ended questions is often recommended.
- 5. • Probing Questions Probing questions are a type of open-ended question used in interviews or conversations to delve deeper into a specific topic, gather more detailed information on that topic in particular. Here are some examples: • Clarification: • "Can you explain that further?" • "Could you provide an example?" • "I'm not sure I understand, could you elaborate?" • Reasoning: • "Why do you think that is the case?" • "What led you to that conclusion?" • "How did you come to that decision?" • Reflection: • "Looking back, what would you have done differently?" • "How has this experience impacted you?" • "What have you learned from this?“ Probing questions are valuable for gaining deeper insights, challenging assumptions, and encouraging critical thinking. They help interviewers or conversationalists uncover nuances and complexities that might not be apparent from surface-level responses. By asking probing questions, you can foster a more engaging and meaningful dialogue, leading to a richer understanding of the topic at hand.
- 6. • Difference between open ended and probing? Open-ended questions: • Purpose: Open-ended questions are broad and inviting, encouraging the interviewee to provide expansive, unrestricted responses. • Focus: They focus on initiating conversation, allowing the interviewee to share their thoughts, experiences, or perspectives freely. Probing questions: • Purpose: Probing questions are used to deepen the conversation by exploring specific aspects of the interviewee's responses in more detail. • Focus: They target particular areas of interest, seeking to uncover underlying motivations, reasons, or emotions behind the interviewee's initial responses.
- 8. Structured and Unstructured Interview
- 9. Unstructured Interviews: Format: Unstructured interviews do not follow a predetermined set of questions. Instead, they are more conversational and flexible, allowing the interviewer to explore topics freely based on the flow of the conversation. Flexibility: Interviewers have the freedom to ask follow-up questions, probe for more information, and explore topics based on the interviewee's responses. In-depth Understanding: Unstructured interviews facilitate a deeper understanding of the interviewee's perspectives, experiences, and personality traits. Subjectivity: Since there is no standardized set of questions, evaluation of candidates can be more subjective, and comparing responses across candidates can be challenging. Qualitative Analysis: Data collected from unstructured interviews is often qualitative in nature and may require thematic analysis or interpretation. Examples: In-depth interviews for research studies, journalistic interviews. • Structured Interviews: • Format: Structured interviews follow a predetermined set of questions, often in a standardized format. The questions are typically designed in advance and asked in the same order to all interviewees. • Consistency: Questions are asked consistently across all interviews, ensuring that each candidate is evaluated based on the same criteria. • Objective Evaluation: Since all candidates are asked the same questions, structured interviews facilitate more objective evaluation and comparison of responses. • Quantitative Analysis: Data collected from structured interviews can be easily quantified and analyzed, making it suitable for statistical analysis. • Examples: Screening interviews for job applicants, surveys with predefined questions, standardized tests.
- 10. • Depth Interviews: • Format: Depth interviews, also known as in- depth interviews, involve one-on-one interactions between the interviewer and the participant. • Depth of Exploration: Depth interviews allow for in-depth exploration of the participant's perspectives, experiences, attitudes, and behaviors in a private and confidential setting. • Flexibility: Since depth interviews are conducted individually, they offer flexibility in tailoring questions to each participant's responses and probing deeper into specific topics. • Richness of Data: Depth interviews often yield rich and detailed qualitative data, providing insights into the nuances of individual experiences and viewpoints. • Comfort Level: Participants may feel more comfortable expressing sensitive or personal information in a one-on-one setting compared to a group setting. • Examples: Qualitative research interviews in social sciences, journalism interviews, ethnographic interviews. Group Interviews: Format: Group interviews involve multiple participants who are interviewed simultaneously, typically in a group discussion format led by a facilitator or moderator. Interaction: Participants interact with each other, sharing their perspectives, opinions, and experiences in response to the facilitator's questions or prompts. Group Dynamics: Group interviews allow for the exploration of group dynamics, including how participants influence and respond to each other's contributions. Efficiency: Group interviews can be more time- efficient than individual interviews since multiple participants are interviewed at once. Data Collection: Data collected from group interviews may be more varied and dynamic, reflecting the interaction between participants. Examples: Focus groups, group discussions in market research, group therapy sessions.