The document discusses the impact of the Internet of Things (IoT) on product lifecycle management (PLM) and customer engagement, highlighting that IoT will significantly transform industries by enabling product-service models and enhancing digital experiences. Key points include predictions of billions of connected devices, the importance of agility in business to gain competitive advantage, and how IoT is set to enable predictive maintenance and improve operational effectiveness. Additionally, it outlines the capabilities of Microsoft's Azure IoT Suite in facilitating these advancements.
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