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The Interactive Campus Map: An Essential Online Recruiting ToolKyle Jameskyle@nucloud.comtwitter.com/kylejamesMichael Fienenmichael@nucloud.comtwitter.com/fienen
Who Are WeExperienced - 15+ years of Higher Education and Web Experience and years of web development on the sideThought Leaders - Founder and writing staff members at .eduGuru, an award winning higher education marketing and development blog
Interactive Map vs Virtual TourVirtual TourCreating a virtual experience without actually being there
 Picture, video, audioInteractive MapInteracting with a user
 Providing a means to give input and get resultsSo an interactive map is always a virtual tour, but a virtual tour isn’t always an interactive map.
Who has a map ?
Map Audiences
It’s All About Recruitment!
It’s All About Recruitment!USA Today - instructs prospective students to take virtual tours as the #1 step before actually visiting a college.Open up the top of your recruitment funnel with a virtual tour of your campushttp://www.usatoday.com/money/perfi/college/2008-08-13-control-costs-of-college-visits_N.htm
Prospective Student Decision Process
Lots of Choices
How to Narrow the List?
Visit Campuses!
You Can’t Visit Every School
It’s Just Too Expensive and Takes Too Much Time
Most Important Web FeaturesData from Noel-Levitz 2010 E-Expectations– www.noellevitz.com
Most Used Social Media ResourcesData from Noel-Levitz 2010 E-Expectations– www.noellevitz.com
Credible Sources in Decision ProcessData from Hobsons, 2010 - www.hobsons.com
Looking at 48 institutions…69% had virtual tours41% included a mapOnly one was trying out mobileOther Research
A tour is “singlehandedly the most important element” of a college website. --Ron Reis, Co-founder YOUniversityStudents will “get frustrated very quickly if they can’t get the 10,000-foot view.”--Chris Carson, President CampusToursHow Important is a Virtual Tour?*Quote from - http://www.universitybusiness.com/viewarticle.aspx?articleid=1122
Interactive ToursCourse CatalogsCommon AppNet Price CalculatorEvent CalendarOnline VideosBlogsAn Interactive Tour is Part of a Suite of Killer Web Apps
Building A Business Case
Establishing ROIIf we can work backwards from the value of a student we can establish the value of an Interactive Campus Map.*All numbers are created as examples
Let’s Do Some MathAverage Years = 3Cost Per Year = $20,000Average Yearly Discount = $10,000Student Value = 3 * ($20,000 - $10,000)So a Student is worth$30,000!
Let’s Do Some MathStudent Value = $30,000Conversion Rate in Applicant = 20%App Value = $30,000 * .2So an Applicant is worth$6,000!
Value Of Campus Tour
Let’s Do Some MathApplication Value = $6,000Conversion Rate of Visits to Applicant = 20%Value of Visit = $6,000 * .2So Each Student Visit is Worth $1,200!
Drive More Campus VisitorsInteractive Campus MapVisit CampusApplication
Let’s Do Some MathVisit Value = $1,200Conversion of Map to Visit = 5%Value of a Map View = $1,200 * .05So Each Map View is Worth$60!
Do You Think 1,000 People Would View Your Map In A Month?
Then Having A Map Is Worth $60,000!Per Month!
ROI Spreadsheethttp://bit.ly/map-roi
Things Not To Do
Use Flash – it’s inaccessible and creates an maintenance nightmareOnly images – Include more content than just a map with some photo galleries. Tours need context.Ignore updates – Keep building information and imagery fresh. You virtual tour needs the power to entice real visits.Things Not To Do With A Map
Where Do I Start?http://www.uky.edu/CampusGuide/
Too Many Optionshttp://map.emory.edu/
Slow Load Timeshttp://www.campustours.com/prodfeatures/suffolk/
Confuse UsersTotally Different Directionhttp://www.virtualtour.potsdam.edu/index.php
Tips - Creating A Great Virtual Map
1. Make It Interesting
USC Upstate Maphttp://uscupstate.edu/map/
2. Make It Real
Belmont University Maphttp://belmont.edu/interactivemap/
3. Make It Easy
Anderson University Maphttp://www.andersonuniversity.edu/interactivemap.aspx
4. Make It Yours
University of Missouri Maphttp://admissions.missouri.edu/visit/virtual-tours.php
Future Of The Web
Rise of the Social Web
Always on the Mobile WebThe future of a tour is self guided tours that people can take with their phone as they walk around your campus

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The Interactive Campus Map: An Essential Online Recruiting Tool

Editor's Notes

  • #2: Kyle
  • #3: KJ – Background – Fienen is a published author.
  • #4: KJ - What is the difference
  • #5: KJ – So our goal of this presentation is to convince you of the absolute vital importance of an ICM to your college website
  • #6: Fienen - Who here has an Interactive Campus Map? Are you happy with it? Is it up to date?
  • #7: Fienenhttp://www.flickr.com/photos/fox-orian/2652212154/
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  • #10: KJ – Tell storyhttp://www.flickr.com/photos/judybaxter/2317301258/Student does a bunch of reading, talking to friends and family and probably spends some time online. So this process might not start as early as this guy but it’s always around.
  • #11: KJ – story tellingList of School LogosIf you are in Texas your list probably looks something like this and that is ONLY if you are looking at the larger state schools around. How do you narrrow that down?
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