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The NEW Distribution Strategy and How IT enables it


Subhan Novianda Director – IS Solution & Marketing


Saturday 17 July 2010
Bandung, Indonesia
Trends & Issue in Distribution


    • Multi Channel – Multi Distributors
    • DC as a Profit Center
    • Growing Size and Power of Retailer   NEW
                                           DISTRIBUTION
    • Changing in Consumer Buying
                                           STRATEGY
      Pattern/Behavior
    • Need to reduce distribution costs
    • Need to transfer the ‘risk’
    • … etc …




2   Title of Presentation                        28 August 2010
Questions ?
    • NEW DISTRIBUTION STRATEGY :
        - Is this just another “buzzword” for
          getting the right product in the right
          quantity, at the right time and right
          place?
        - Or is there something more
          substantive to this term?




3   Title of Presentation                          28 August 2010
GCI 2016 Value Chain Report
    Forces & Trends Driving Future Value Chain




    • GCI : Global Commerce Initiative
4   Title of Presentation                        28 August 2010
For the past 20 years the typical logistics
    network has not changed a lot.




5   Title of Presentation                         28 August 2010
…. however, we are going towards…




6   Title of Presentation               28 August 2010
GCI 2016 Value Chain Report
    The Evolving Value Chain of 2016




7   Title of Presentation              28 August 2010
Real-Time Visibility Drives the Supply Chain




8   Title of Presentation                          28 August 2010
New Ways of Working Together :
    Shared Work creates Trust and New Services




9   Title of Presentation                        28 August 2010
Information Sharing:
     Improving Collaboration & Information Flow




10   Title of Presentation                        28 August 2010
Collaboration in General
     Difficult to implement – but with clear benefits
     •    Different models appear in different geographies and are initiated by
          different players

     •    ECR plays an important role in supporting the initiatives: Sustainable
          Transportation, Collaborative Green Distribution have delivered tangible
          success


             •Manufacturer driven
                    -Netherlands    MCC
                    -France         HeReCo

             •Retailer driven
                    -USA            WalMart
                    -Poland         Carrefour
                    -France         Carrefour
                    -Colombia       Carrefour




11   Title of Presentation                                                           28 August 2010
CEVA’s Collaborative Consolidation Center - C3
C3 Introduction
                              FROM
                                                        Characteristics

                                      Reduction of expensive part load deliveries

                                      Daily full truck deliveries to retailers DCs

                                      Full truck replenishment of stock by manufacturers

                                      Allows for introduction of Factory Gate Pricing

                                      Realigns requirements of both manufacturer and
                                      retailer


                                                            Rationale

                               TO              Before                        After
                                      Non standard LHU            Standardised LHU
                                      Limited QC                  Integrated QC
                                      Varied system               Integrated traceability
                                      traceability                 1 single consolidated
                                      Multiple part load          delivery per day
                                      deliveries per week          Logistics is core of
                                      Logistics treated as        operation
                                      non-core




 12   Title of Presentation                                                  28 August 2010
The concept of C3
     How does it reduce cost?
                         FROM
                                                      Rationale




                                                                                 %
                                  $                                              reduction
                             TO




                                         Order                      Order
                                       fulfillment                fulfillment
                                      cost (before)               cost (after)




13   Title of Presentation                                          28 August 2010
The concept of C3
     How does it reduce lead time?
                             FROM
                                                         Principles

                                     Admin process reduction due to integrated
                                     electronic ordering system
                                     Retail DC receives single delivery with multiple
                                     orders
                                     Stock physically closer to Retail DC
                                     Overall deadtime/waiting time in order-delivery
                                     cycle is reduced




                              TO




14   Title of Presentation                                                  28 August 2010
Case Study: C3 in practice - UK
Operations Details:                           Network Overview
General
•64 manufacturers
•Serving multiple retailers
•Daily deliveries
•Facility acts both as C3 and RDC

Facility
•31,000 square meter shared user facility
•30,000 functional pallet capacity
•136 personnel employed on site
•32 vehicles based on site
•Over 300 full loads to Retailers per week




Value-Creation:

Reduced Transport costs
Daily order capability
Out-of-Stock reduction at Retail end
Reduced inventory at Retail & Manufacturer
Improved supplier service levels
Improved efficiencies at DCs
Better turnaround for transporters
Back hauling development




15   Title of Presentation                                       28 August 2010
Case Study: C3 in practice - Italy

 Operations Details:                                                                                         6 DC

                                                                                                     LTL
 General
 •100 manufacturers
                                                                          3M                               Carrefour DC
 •Serving one retailer
 •Daily deliveries
 •Franchised & owned stores services                                                                 LTL

 •Different store format serviced ( Super & Hyper)
                                                                    Manufacturer “Y”                       Carrefour DC
 Facility
 •7,000 square meter shared user facility                                                            LTL
 •10 000 functional pallet capacity
 •Staff: 134
 •Covered area: 159.000sqm                                          Manufacturer “Z”                       Carrefour DC
 •Over 18 full loads to retailer’s 6 DC per week



                                                                                                             6 DC
 Value-Creation:

 Improved order mgt. Franchisees & own stores Sequencing &                               FTL        FTL
                                                                           3M                              Carrefour DC
 scheduling                                                                             FCL
 Reduced transport budget
 Service level improvement starting from 88 % to 95 %
                                                                                                     FTL
 Stock reduction at Retailer DC
 Improved order visibility                                          Manufacturer “Y”           C3         Carrefour DC
 Retailer & Manufacturer sales increase
 Reduced operation cost at Retailer DC
                                                                                                     FTL
 Potential transport management solution incl Retailer own fleet
 CO2 emission reduction / pal transported
                                                                     Manufacturer “Z”                      Carrefour DC




16   Title of Presentation                                                                                  28 August 2010
C3 is offered as a complete range of modular services

CEVA Logistics C3 Solution



       C3 Core                        Consolidation
                                                                Outbound            Information
                                                                Transport           Management
      Services




                                                                                                                          Retailer
                                        VMI /                                             Primary
                                                               POD
                                       Pooling                                           Transport
                                                            Management
                                       Solution                                         Management


          C3




                                                                                                                          Manufacturer
                                    Stock              Inbound              Dedicated          Network
   Extended                      Management           Transport              Storage          Distribution
    Services
                                                              Returns                  Pallet
                                           VAS
                                                            Management              Management




      support                 Asset & HR          IT Platform               Finance &            Logistics
                               Provision           Provision                  Admin             Engineering
      services

 17   Title of Presentation                                                                              28 August 2010
C3 Operational Model


     manufacturer                                             C3                                                  retailer




                 Inbound      Receiving          Checking           Putaway
                                  Pallets                            Racks
                   flows                           SSCC
                                  Loose            BBD



                                       Storage & replenishment                                                    Delivery
       Inbound                                                                          Outbound
      Transport                                                                         Transport                        POD
                                              Stock Control

                                Picking          Checking           Loading
                                                                                     Outbound
                                  Pallet
                                                    SSCC                               flows
                                  Case                                Pallet
                                                    BBD


 CEVA Logistics manages product from moment it enters C3 through to the retailer point of destination
 CEVA Logistics prepares consolidated order ( grouping orders for different manufacturers’ products) sent by retailer
 CEVA Logistics delivers a full load to Retailer DC every day




18   Title of Presentation                                                                                   28 August 2010
C3 Information Model


     manufacturer                                            C3                                                 retailer



                                                      Single orders

                                                                           Aggregated multi suppliers
                               Inventory report                                     orders
                                Stock visibility
     ERP                           P.O.D.                                        Dispatch advice                  ERP
                                                         WMS
                             Shipment Tracking                                    Shipment Tracking




 The Retailer sends individual orders to the manufacturer and an aggregated multi-supplier order to CEVA
 CEVA executes and fulfils against the aggregated retailer order
 Retailers receive dispatch advice as ASN
 Manufactures receive PoD information and inventory reports




19   Title of Presentation                                                                                  28 August 2010
Questions on IT Solution :


     • Should We implement ERP ? How far / deep ?
     • How about the Order Management System ?
     • How about Logistics Execution System ?
         - Warehouse Management Systems
         - Transport Management Systems
     • Supply Chain Planning Optimizing ?
     • Route Optimizing?

     •Service Oriented Architecture ?


20   Title of Presentation                          28 August 2010
Simple Suggestions


     • Implement IT for business purpose , not for the sake of Technology.
     • Put IT where & when it makes sense.
     • Often , One solution can not fit for all issues.
         - Different Issue – different solution.




21   Title of Presentation                                              28 August 2010
Thank You ..!

Any Question .. ?

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The New Distribution Strategy And How IT Enables It

  • 1. The NEW Distribution Strategy and How IT enables it Subhan Novianda Director – IS Solution & Marketing Saturday 17 July 2010 Bandung, Indonesia
  • 2. Trends & Issue in Distribution • Multi Channel – Multi Distributors • DC as a Profit Center • Growing Size and Power of Retailer NEW DISTRIBUTION • Changing in Consumer Buying STRATEGY Pattern/Behavior • Need to reduce distribution costs • Need to transfer the ‘risk’ • … etc … 2 Title of Presentation 28 August 2010
  • 3. Questions ? • NEW DISTRIBUTION STRATEGY : - Is this just another “buzzword” for getting the right product in the right quantity, at the right time and right place? - Or is there something more substantive to this term? 3 Title of Presentation 28 August 2010
  • 4. GCI 2016 Value Chain Report Forces & Trends Driving Future Value Chain • GCI : Global Commerce Initiative 4 Title of Presentation 28 August 2010
  • 5. For the past 20 years the typical logistics network has not changed a lot. 5 Title of Presentation 28 August 2010
  • 6. …. however, we are going towards… 6 Title of Presentation 28 August 2010
  • 7. GCI 2016 Value Chain Report The Evolving Value Chain of 2016 7 Title of Presentation 28 August 2010
  • 8. Real-Time Visibility Drives the Supply Chain 8 Title of Presentation 28 August 2010
  • 9. New Ways of Working Together : Shared Work creates Trust and New Services 9 Title of Presentation 28 August 2010
  • 10. Information Sharing: Improving Collaboration & Information Flow 10 Title of Presentation 28 August 2010
  • 11. Collaboration in General Difficult to implement – but with clear benefits • Different models appear in different geographies and are initiated by different players • ECR plays an important role in supporting the initiatives: Sustainable Transportation, Collaborative Green Distribution have delivered tangible success •Manufacturer driven -Netherlands MCC -France HeReCo •Retailer driven -USA WalMart -Poland Carrefour -France Carrefour -Colombia Carrefour 11 Title of Presentation 28 August 2010
  • 12. CEVA’s Collaborative Consolidation Center - C3 C3 Introduction FROM Characteristics Reduction of expensive part load deliveries Daily full truck deliveries to retailers DCs Full truck replenishment of stock by manufacturers Allows for introduction of Factory Gate Pricing Realigns requirements of both manufacturer and retailer Rationale TO Before After Non standard LHU Standardised LHU Limited QC Integrated QC Varied system Integrated traceability traceability 1 single consolidated Multiple part load delivery per day deliveries per week Logistics is core of Logistics treated as operation non-core 12 Title of Presentation 28 August 2010
  • 13. The concept of C3 How does it reduce cost? FROM Rationale % $ reduction TO Order Order fulfillment fulfillment cost (before) cost (after) 13 Title of Presentation 28 August 2010
  • 14. The concept of C3 How does it reduce lead time? FROM Principles Admin process reduction due to integrated electronic ordering system Retail DC receives single delivery with multiple orders Stock physically closer to Retail DC Overall deadtime/waiting time in order-delivery cycle is reduced TO 14 Title of Presentation 28 August 2010
  • 15. Case Study: C3 in practice - UK Operations Details: Network Overview General •64 manufacturers •Serving multiple retailers •Daily deliveries •Facility acts both as C3 and RDC Facility •31,000 square meter shared user facility •30,000 functional pallet capacity •136 personnel employed on site •32 vehicles based on site •Over 300 full loads to Retailers per week Value-Creation: Reduced Transport costs Daily order capability Out-of-Stock reduction at Retail end Reduced inventory at Retail & Manufacturer Improved supplier service levels Improved efficiencies at DCs Better turnaround for transporters Back hauling development 15 Title of Presentation 28 August 2010
  • 16. Case Study: C3 in practice - Italy Operations Details: 6 DC LTL General •100 manufacturers 3M Carrefour DC •Serving one retailer •Daily deliveries •Franchised & owned stores services LTL •Different store format serviced ( Super & Hyper) Manufacturer “Y” Carrefour DC Facility •7,000 square meter shared user facility LTL •10 000 functional pallet capacity •Staff: 134 •Covered area: 159.000sqm Manufacturer “Z” Carrefour DC •Over 18 full loads to retailer’s 6 DC per week 6 DC Value-Creation: Improved order mgt. Franchisees & own stores Sequencing & FTL FTL 3M Carrefour DC scheduling FCL Reduced transport budget Service level improvement starting from 88 % to 95 % FTL Stock reduction at Retailer DC Improved order visibility Manufacturer “Y” C3 Carrefour DC Retailer & Manufacturer sales increase Reduced operation cost at Retailer DC FTL Potential transport management solution incl Retailer own fleet CO2 emission reduction / pal transported Manufacturer “Z” Carrefour DC 16 Title of Presentation 28 August 2010
  • 17. C3 is offered as a complete range of modular services CEVA Logistics C3 Solution C3 Core Consolidation Outbound Information Transport Management Services Retailer VMI / Primary POD Pooling Transport Management Solution Management C3 Manufacturer Stock Inbound Dedicated Network Extended Management Transport Storage Distribution Services Returns Pallet VAS Management Management support Asset & HR IT Platform Finance & Logistics Provision Provision Admin Engineering services 17 Title of Presentation 28 August 2010
  • 18. C3 Operational Model manufacturer C3 retailer Inbound Receiving Checking Putaway Pallets Racks flows SSCC Loose BBD Storage & replenishment Delivery Inbound Outbound Transport Transport POD Stock Control Picking Checking Loading Outbound Pallet SSCC flows Case Pallet BBD CEVA Logistics manages product from moment it enters C3 through to the retailer point of destination CEVA Logistics prepares consolidated order ( grouping orders for different manufacturers’ products) sent by retailer CEVA Logistics delivers a full load to Retailer DC every day 18 Title of Presentation 28 August 2010
  • 19. C3 Information Model manufacturer C3 retailer Single orders Aggregated multi suppliers Inventory report orders Stock visibility ERP P.O.D. Dispatch advice ERP WMS Shipment Tracking Shipment Tracking The Retailer sends individual orders to the manufacturer and an aggregated multi-supplier order to CEVA CEVA executes and fulfils against the aggregated retailer order Retailers receive dispatch advice as ASN Manufactures receive PoD information and inventory reports 19 Title of Presentation 28 August 2010
  • 20. Questions on IT Solution : • Should We implement ERP ? How far / deep ? • How about the Order Management System ? • How about Logistics Execution System ? - Warehouse Management Systems - Transport Management Systems • Supply Chain Planning Optimizing ? • Route Optimizing? •Service Oriented Architecture ? 20 Title of Presentation 28 August 2010
  • 21. Simple Suggestions • Implement IT for business purpose , not for the sake of Technology. • Put IT where & when it makes sense. • Often , One solution can not fit for all issues. - Different Issue – different solution. 21 Title of Presentation 28 August 2010
  • 22. Thank You ..! Any Question .. ?