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The PMO Strategy – Discipline – Execution - Value Presented by: Orlando Lugo  – PMP, CBM, MPM Director of Instructor Scheduling, Credentialing & Quality - PMI Tampa Bay Chapter [email_address]
The PMO: Strategy – Discipline – Execution - Value This presentation looks beyond a project by project approach and views the PMO from four different yet closely related perspectives: an important center for  strategic leadership , where “ best practices ” are followed, initiatives are  completed  and  business benefits  are realized AGENDA The Opportunity  A New Approach  Four Key Perspectives Questions and Discussion Reference Material
THE OPPORTUNITY
THE OPPORTUNITY Projects are not aligned to strategic goals, duplicate projects, many pet projects Too many active projects and/or all projects in active status Lack of accountability, ownership, executive support Not learning from past projects, thus repeating same mistakes Senior management is unaware of projects that are in process. Customers are unhappy whether or not the project was delivered on time. Projects focus on a deliverable and not the problem that drove approval and initiation. Business units optimize their objectives at the expense of overall organization objectives
THE OPPORTUNITY Conflicting priorities between business units Complaints that decisions change frequently.  Turnover among high achieving staff who feel they cannot succeed Resources stretched thin, unproductive resources, resources assigned to many projects that have similar deadlines “ Heroic” efforts are required to finish projects  Projects outlive their window of opportunity for benefit. Project managers focus on their own projects without considering their fit with other projects or in the company’s objectives  Business unit managers don’t communicate regularly. The projects in progress do not add value to the organization which draws on resources that could be used on more strategic projects.
THE OPPORTUNITY Hubris born  of success Undisciplined pursuit of more Denial of risk and peril Grasping for salvation Capitulation to  irrelevance or death STAGE 1 STAGE 2 STAGE 3 STAGE 4 STAGE 5 How the Mighty Fall – A Five-Staged Framework How the Mighty Fall  – Jim Collins
THE OPPORTUNITY Six Disciplines: Execution Revolution  – Gary Harpst
THE OPPORTUNITY “ Now, I’m thinking that economic collapse is just the environment where  project management  will prove to be the differentiator between success and freefall.” Strategy &Projects Blog (12/10/08)
A NEW APPROACH PM Language Business Language Project Charter Project Plan WBS Earned Value Risk Management Roles & Responsibilities Project Phases Portfolio Management Risk Management Activity Sequencing Lessons Learned Tools & Techniques Critical Path Knowledge Areas Strategic Planning Execution Empowerment Learning Organization Leadership Uncertainty Best Practices/Discipline Customer Satisfaction Maximize Value/Benefits Resource Allocation Business Need First to Market Core Competency Competitive Advantage
A NEW APPROACH What is a Project?  A temporary endeavor undertaken to create a unique product or service . What is a Project?  An  investment , in agreement with the  Company’s intent ,  that most be carefully  selected, implemented and monitored  to ensure its  value  is realized and maximized
A NEW APPROACH What is Project Management?  The application of knowledge, skills, tools and techniques to project activities to meet project requirements (on time, scope-quality, budget) What is Project Management?  “ The management of those projects (investments) which are of critical importance to enable the organization as a whole to have  competitive advantage”;  The Discipline of (Strategy) Execution;  Doing the right projects and Doing projects right (better);  Value Delivery Management
A NEW APPROACH Who is a Project Manager?  A professional in the field of  project management ;  The person accountable for accomplishing the stated project objectives; The person responsible for the overall success of the project Who is a Project Manager?  An  Investment  Manager A  Strategic Support  Leader A  Business Culture  Influencer A  Value Delivery  Leader
A NEW APPROACH Strategic Goals (Why) Delivered Value (How) Looking beyond scope, time and cost to  managing the delivery of business value …..
A NEW APPROACH Project Efficiency To  deliver the project on time To deliver the project under budget To deliver according to scope Project Success Deliver what is needed to realize business value Meet project strategic and business objectives Meet customer’s expectations Deliver according to scope, time, cost
A NEW APPROACH THE PMO A PMO is a formal or informal group that accepts responsibility for one or more Program/Project governance, support and/or mentoring functions, with the explicit purpose (in the best cases) of improving PM Performance. A PMO is: An organization that monitors the basket of pending and approved projects. An organization that enforces compliance to established standards. An organization that provides resources such as:  Standard Forms Templates Project Plans Project Progress Expediting Support
FOUR KEY PERSPECTIVES The  PMO  - an important center for  strategic leadership , where  “best practices”  are followed,  initiatives are completed  and business  benefits are realized
A New Approach to PM
FOUR KEY PERSPECTIVES Strategic Focus Focus on where the company wants to lead  The strategy execution gap - Integration of strategy and project investments Strategic management of company resources Executive accountability – Facilitate Executive involvement in project selection and monitoring of key performance metrics Proactively deal with uncertainty Doing the right projects…
FOUR KEY PERSPECTIVES Strategic Focus Every Company has a portfolio (list) of projects, whether they know it or not… Your project portfolio provides a key view of the intent of the company…. So what does your portfolio of projects say about the intent/direction/vision/leadership of you company?
FOUR KEY PERSPECTIVES
FOUR KEY PERSPECTIVES Discipline Proven “best practices”, methodology, guidelines, standards, tools and techniques  Leadership, Teamwork, Decision Making, Conflict Resolution, Change Management… Core Competency, a “can-do” culture  Consistent approach, Repeatable processes and results. continuous improvement – creating a learning organization Doing projects right…..
FOUR KEY PERSPECTIVES Execution Clear Project/Goals/Requirements definition Team member accountability – Clear definition of roles and responsibilities Timely monitoring and status reporting Improved communications and focus at all levels Emphasis on teamwork and empowerment of key team members  Improved employee morale and productivity Buy-in and ownership of business initiatives
FOUR KEY PERSPECTIVES “ Maximization of Value” Improved project execution - Consistent time-to-market  Customer satisfaction - Meeting project/product expectations Better able to respond to market changes Comparing project results with predicted benefits Timely reporting  of key performance/results metrics  What brings value will bring value earlier and more consistently What does not bring value is identified earlier and dealt with appropriately (improved and/or cancelled) Value Delivery Management  – increasing corporate value by making “a more predictable translation of business strategy into consistently successful projects”.
THE OPPORTUNITY “ Now, I’m thinking that economic collapse is just the environment where  project management  will prove to be the differentiator between success and freefall.” Strategy &Projects Blog (12/10/08)
Questions & Answers
Reference Material BOOKS Creating the Project Office  - Randall L. Englund, Robert J. Graham, Paul C. Dismore  The Strategic Project Office  – J. Kent Crawford Reinventing Project Management  – Aaron J Shenhar, Dov Dvir Executing Your Strategy  – Mark Morgan, Raymond E. Levitt, William Malek  Execution  – Larry Bossidy, Ram Charan Why Should Your Boss Listen to You  – James E. Lukaszewski Taming Change with Portfolio Management – Pat Durbin, Terry Doerscher
Reference Material ARTICLES, WHITEPAPERS, ETC… What CEOs Must Demand To Achieve Effective Project Management  – Russell D. Archibald Why a Project/Program Manager with a PMP Accreditation is a Suitable Candidate to Become a CEO  – TD Jainendrakumar The Executive Void: Filling the Role of the Chief Strategy Officer   – Kenneth W. Rice, USN  How Project Management Can Rescue Companies from the Baby Boomer Leadership Vacuum  – Andrea Nicholas Creating Project-Based Organizations to Deliver Value  – Michael Thiry   Selling Quality Ideas to Management   – Brian Palmer – article in Quality Progress
Reference Material ARTICLES, WHITEPAPERS, ETC (cont)… Strategic Project Management  – WorkOnInternet.com article Close the Gap Between Projects and Strategy  – Lauren Keller Johnson Which Projects Get Top Billing  – Paul Michelman Strategic Project Leadership: Focusing Projects on Business Results  – presentation by Dr. Aaron J. Shenhar The Art and Process of Strategy Development and Deployment  – article in The Journal For Quality & Participation

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The pmo strategy discipline execution value

  • 1. The PMO Strategy – Discipline – Execution - Value Presented by: Orlando Lugo – PMP, CBM, MPM Director of Instructor Scheduling, Credentialing & Quality - PMI Tampa Bay Chapter [email_address]
  • 2. The PMO: Strategy – Discipline – Execution - Value This presentation looks beyond a project by project approach and views the PMO from four different yet closely related perspectives: an important center for strategic leadership , where “ best practices ” are followed, initiatives are completed and business benefits are realized AGENDA The Opportunity A New Approach Four Key Perspectives Questions and Discussion Reference Material
  • 4. THE OPPORTUNITY Projects are not aligned to strategic goals, duplicate projects, many pet projects Too many active projects and/or all projects in active status Lack of accountability, ownership, executive support Not learning from past projects, thus repeating same mistakes Senior management is unaware of projects that are in process. Customers are unhappy whether or not the project was delivered on time. Projects focus on a deliverable and not the problem that drove approval and initiation. Business units optimize their objectives at the expense of overall organization objectives
  • 5. THE OPPORTUNITY Conflicting priorities between business units Complaints that decisions change frequently. Turnover among high achieving staff who feel they cannot succeed Resources stretched thin, unproductive resources, resources assigned to many projects that have similar deadlines “ Heroic” efforts are required to finish projects Projects outlive their window of opportunity for benefit. Project managers focus on their own projects without considering their fit with other projects or in the company’s objectives Business unit managers don’t communicate regularly. The projects in progress do not add value to the organization which draws on resources that could be used on more strategic projects.
  • 6. THE OPPORTUNITY Hubris born of success Undisciplined pursuit of more Denial of risk and peril Grasping for salvation Capitulation to irrelevance or death STAGE 1 STAGE 2 STAGE 3 STAGE 4 STAGE 5 How the Mighty Fall – A Five-Staged Framework How the Mighty Fall – Jim Collins
  • 7. THE OPPORTUNITY Six Disciplines: Execution Revolution – Gary Harpst
  • 8. THE OPPORTUNITY “ Now, I’m thinking that economic collapse is just the environment where project management will prove to be the differentiator between success and freefall.” Strategy &Projects Blog (12/10/08)
  • 9. A NEW APPROACH PM Language Business Language Project Charter Project Plan WBS Earned Value Risk Management Roles & Responsibilities Project Phases Portfolio Management Risk Management Activity Sequencing Lessons Learned Tools & Techniques Critical Path Knowledge Areas Strategic Planning Execution Empowerment Learning Organization Leadership Uncertainty Best Practices/Discipline Customer Satisfaction Maximize Value/Benefits Resource Allocation Business Need First to Market Core Competency Competitive Advantage
  • 10. A NEW APPROACH What is a Project? A temporary endeavor undertaken to create a unique product or service . What is a Project? An investment , in agreement with the Company’s intent , that most be carefully selected, implemented and monitored to ensure its value is realized and maximized
  • 11. A NEW APPROACH What is Project Management? The application of knowledge, skills, tools and techniques to project activities to meet project requirements (on time, scope-quality, budget) What is Project Management? “ The management of those projects (investments) which are of critical importance to enable the organization as a whole to have competitive advantage”; The Discipline of (Strategy) Execution; Doing the right projects and Doing projects right (better); Value Delivery Management
  • 12. A NEW APPROACH Who is a Project Manager? A professional in the field of project management ; The person accountable for accomplishing the stated project objectives; The person responsible for the overall success of the project Who is a Project Manager? An Investment Manager A Strategic Support Leader A Business Culture Influencer A Value Delivery Leader
  • 13. A NEW APPROACH Strategic Goals (Why) Delivered Value (How) Looking beyond scope, time and cost to managing the delivery of business value …..
  • 14. A NEW APPROACH Project Efficiency To deliver the project on time To deliver the project under budget To deliver according to scope Project Success Deliver what is needed to realize business value Meet project strategic and business objectives Meet customer’s expectations Deliver according to scope, time, cost
  • 15. A NEW APPROACH THE PMO A PMO is a formal or informal group that accepts responsibility for one or more Program/Project governance, support and/or mentoring functions, with the explicit purpose (in the best cases) of improving PM Performance. A PMO is: An organization that monitors the basket of pending and approved projects. An organization that enforces compliance to established standards. An organization that provides resources such as: Standard Forms Templates Project Plans Project Progress Expediting Support
  • 16. FOUR KEY PERSPECTIVES The PMO - an important center for strategic leadership , where “best practices” are followed, initiatives are completed and business benefits are realized
  • 17. A New Approach to PM
  • 18. FOUR KEY PERSPECTIVES Strategic Focus Focus on where the company wants to lead The strategy execution gap - Integration of strategy and project investments Strategic management of company resources Executive accountability – Facilitate Executive involvement in project selection and monitoring of key performance metrics Proactively deal with uncertainty Doing the right projects…
  • 19. FOUR KEY PERSPECTIVES Strategic Focus Every Company has a portfolio (list) of projects, whether they know it or not… Your project portfolio provides a key view of the intent of the company…. So what does your portfolio of projects say about the intent/direction/vision/leadership of you company?
  • 21. FOUR KEY PERSPECTIVES Discipline Proven “best practices”, methodology, guidelines, standards, tools and techniques Leadership, Teamwork, Decision Making, Conflict Resolution, Change Management… Core Competency, a “can-do” culture Consistent approach, Repeatable processes and results. continuous improvement – creating a learning organization Doing projects right…..
  • 22. FOUR KEY PERSPECTIVES Execution Clear Project/Goals/Requirements definition Team member accountability – Clear definition of roles and responsibilities Timely monitoring and status reporting Improved communications and focus at all levels Emphasis on teamwork and empowerment of key team members Improved employee morale and productivity Buy-in and ownership of business initiatives
  • 23. FOUR KEY PERSPECTIVES “ Maximization of Value” Improved project execution - Consistent time-to-market Customer satisfaction - Meeting project/product expectations Better able to respond to market changes Comparing project results with predicted benefits Timely reporting of key performance/results metrics What brings value will bring value earlier and more consistently What does not bring value is identified earlier and dealt with appropriately (improved and/or cancelled) Value Delivery Management – increasing corporate value by making “a more predictable translation of business strategy into consistently successful projects”.
  • 24. THE OPPORTUNITY “ Now, I’m thinking that economic collapse is just the environment where project management will prove to be the differentiator between success and freefall.” Strategy &Projects Blog (12/10/08)
  • 26. Reference Material BOOKS Creating the Project Office - Randall L. Englund, Robert J. Graham, Paul C. Dismore The Strategic Project Office – J. Kent Crawford Reinventing Project Management – Aaron J Shenhar, Dov Dvir Executing Your Strategy – Mark Morgan, Raymond E. Levitt, William Malek Execution – Larry Bossidy, Ram Charan Why Should Your Boss Listen to You – James E. Lukaszewski Taming Change with Portfolio Management – Pat Durbin, Terry Doerscher
  • 27. Reference Material ARTICLES, WHITEPAPERS, ETC… What CEOs Must Demand To Achieve Effective Project Management – Russell D. Archibald Why a Project/Program Manager with a PMP Accreditation is a Suitable Candidate to Become a CEO – TD Jainendrakumar The Executive Void: Filling the Role of the Chief Strategy Officer – Kenneth W. Rice, USN How Project Management Can Rescue Companies from the Baby Boomer Leadership Vacuum – Andrea Nicholas Creating Project-Based Organizations to Deliver Value – Michael Thiry Selling Quality Ideas to Management – Brian Palmer – article in Quality Progress
  • 28. Reference Material ARTICLES, WHITEPAPERS, ETC (cont)… Strategic Project Management – WorkOnInternet.com article Close the Gap Between Projects and Strategy – Lauren Keller Johnson Which Projects Get Top Billing – Paul Michelman Strategic Project Leadership: Focusing Projects on Business Results – presentation by Dr. Aaron J. Shenhar The Art and Process of Strategy Development and Deployment – article in The Journal For Quality & Participation

Editor's Notes

  • #18: THE CURSE OF PROSPERITY
  • #22: (JORGE SANTANA)
  • #23: (JORGE SANTANA)
  • #26: Now I’d like to open up to any questions anyone may have. While I do, I’ll put our contact information up. <NEXT>