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The Power of
Communities of
Practice in Testing
Squaring the circle of learning
#AgileTD
Mike Sutton
Agile Coach and Improvement Partner
“I help technology organisations become more effective in
meeting their business goals by applying simple and effective
tools - that reduce risk, increase value and create knowledge -
and by nurturing a culture of open and joyful collaboration.
Startup Founder. Partner & Practitioner
“I help technology companies become more
effective at meeting their business goals by
applying simple and effective tools to reduce risk,
increase joy, create knowledge and get good stuff
shipped.”
23 11 ~200 ~2200
years in
tech
years as a
coach
teams
helped
people
supported
Helping teams and individuals
build resilience, their own good
habits and responsibly own their
working process
Helping organisational leaders
develop modern, human centric
strategies for knowledge work
based industries
Spark Communities
of Learning
Advise management
teams and executives
Mentor agile teams and
their support structures
I help to bring focus on the need
for continuos learning within and
outside practice. For
competence and joyful fulfilment
Mike Sutton
Agile Coach and Improvement Partner
“I help technology organisations become more effective in
meeting their business goals by applying simple and effective
tools - that reduce risk, increase value and create knowledge -
and by nurturing a culture of open and joyful collaboration.
Mike Sutton
Agile Coach and Improvement Partner
“I help technology organisations become more effective in
meeting their business goals by applying simple and effective
tools - that reduce risk, increase value and create knowledge -
and by nurturing a culture of open and joyful collaboration.
Mike Sutton
Agile Coach and Improvement Partner
“I help technology organisations become more effective in
meeting their business goals by applying simple and effective
tools - that reduce risk, increase value and create knowledge -
and by nurturing a culture of open and joyful collaboration.
Mike Sutton
Agile Coach and Improvement Partner
“I help technology organisations become more effective in
meeting their business goals by applying simple and effective
tools - that reduce risk, increase value and create knowledge -
and by nurturing a culture of open and joyful collaboration.
Mike Sutton
Agile Coach and Improvement Partner
“I help technology organisations become more effective in
meeting their business goals by applying simple and effective
tools - that reduce risk, increase value and create knowledge -
and by nurturing a culture of open and joyful collaboration.
Mike Sutton
Agile Coach and Improvement Partner
“I help technology organisations become more effective in
meeting their business goals by applying simple and effective
tools - that reduce risk, increase value and create knowledge -
and by nurturing a culture of open and joyful collaboration.
In the next 45 minutes…
Reframe how you
learn - why and
where you learn Show the limitations of work-
driven learning
Discover the hidden
possibilities of internal
communities of practice Get tips for starting and
sustaining your community.
The A-B-Cs
Source: Merriam-Webster Dictionary
Source: Merriam-Webster Dictionary
A community of practice (CoP) is
a group of people who share a
craft and/or a profession who
deliberately come together to
advance their practice
organic
informal
active
practitioners
purposeful
Situated learning
i s a m a t t e r o f
creating meaning
f r o m t h e r e a l
activities of daily
l i v i n g w h e r e
learning occurs in
a pro-social but
informal setting.
“Whatever the Problem,
Community is the
Answer.”
- Margaret ‘Meg’ Wheatley
Why does
this matter?
You didn’t get this
good by just doing
the work.
You’re not going to
get much better by
only doing the work.
Community
Team
What’s in it for me?
I learn from
others in my
company (context)
I get Peer Support 

(to vent, to plot, to drink)
I meet some new people
that I have a lot in common
with
My professional status
increases
My participation is
recognised and
rewarded
I help others learn
What’s in it for us?
Our collective
knowledge grows
and is available to
everyone
We are
recognised as a
purposeful group
of professionals
We can get more
support for our growth
- together
(collective bargaining)
We are greater than
the sum of our parts
We advance our
craft
Tips
(aka: Things Mike has tried that worked for Mike
and a few others and might work for me too)
Have the ‘WIIFM’ conversation first.
Core
Active
Passive
Beware the Onion of Engagement
Disengagement
Do uncomfortable things in pairs
Make it easy for people to help
Plan the next one at the end of this one.
Experiment on content/format
(do lots, see what works)
Bring food.
Have fun.
Review Adapt Repeat
You.
You + Community.
grazie
@mhsutton
http://mhsutton.me
danke
Thank you감사합니다
dziękuję
obrigado terima kasih
gracias
.‫תודה‬
merci
kiitos

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The Power of Communities of Practice in Testing

  • 1. The Power of Communities of Practice in Testing Squaring the circle of learning #AgileTD
  • 2. Mike Sutton Agile Coach and Improvement Partner “I help technology organisations become more effective in meeting their business goals by applying simple and effective tools - that reduce risk, increase value and create knowledge - and by nurturing a culture of open and joyful collaboration. Startup Founder. Partner & Practitioner “I help technology companies become more effective at meeting their business goals by applying simple and effective tools to reduce risk, increase joy, create knowledge and get good stuff shipped.” 23 11 ~200 ~2200 years in tech years as a coach teams helped people supported Helping teams and individuals build resilience, their own good habits and responsibly own their working process Helping organisational leaders develop modern, human centric strategies for knowledge work based industries Spark Communities of Learning Advise management teams and executives Mentor agile teams and their support structures I help to bring focus on the need for continuos learning within and outside practice. For competence and joyful fulfilment Mike Sutton Agile Coach and Improvement Partner “I help technology organisations become more effective in meeting their business goals by applying simple and effective tools - that reduce risk, increase value and create knowledge - and by nurturing a culture of open and joyful collaboration. Mike Sutton Agile Coach and Improvement Partner “I help technology organisations become more effective in meeting their business goals by applying simple and effective tools - that reduce risk, increase value and create knowledge - and by nurturing a culture of open and joyful collaboration. Mike Sutton Agile Coach and Improvement Partner “I help technology organisations become more effective in meeting their business goals by applying simple and effective tools - that reduce risk, increase value and create knowledge - and by nurturing a culture of open and joyful collaboration. Mike Sutton Agile Coach and Improvement Partner “I help technology organisations become more effective in meeting their business goals by applying simple and effective tools - that reduce risk, increase value and create knowledge - and by nurturing a culture of open and joyful collaboration. Mike Sutton Agile Coach and Improvement Partner “I help technology organisations become more effective in meeting their business goals by applying simple and effective tools - that reduce risk, increase value and create knowledge - and by nurturing a culture of open and joyful collaboration. Mike Sutton Agile Coach and Improvement Partner “I help technology organisations become more effective in meeting their business goals by applying simple and effective tools - that reduce risk, increase value and create knowledge - and by nurturing a culture of open and joyful collaboration.
  • 3. In the next 45 minutes… Reframe how you learn - why and where you learn Show the limitations of work- driven learning Discover the hidden possibilities of internal communities of practice Get tips for starting and sustaining your community.
  • 7. A community of practice (CoP) is a group of people who share a craft and/or a profession who deliberately come together to advance their practice organic informal active practitioners purposeful
  • 8. Situated learning i s a m a t t e r o f creating meaning f r o m t h e r e a l activities of daily l i v i n g w h e r e learning occurs in a pro-social but informal setting.
  • 9. “Whatever the Problem, Community is the Answer.” - Margaret ‘Meg’ Wheatley
  • 11. You didn’t get this good by just doing the work.
  • 12. You’re not going to get much better by only doing the work.
  • 14. What’s in it for me? I learn from others in my company (context) I get Peer Support 
 (to vent, to plot, to drink) I meet some new people that I have a lot in common with My professional status increases My participation is recognised and rewarded I help others learn
  • 15. What’s in it for us? Our collective knowledge grows and is available to everyone We are recognised as a purposeful group of professionals We can get more support for our growth - together (collective bargaining) We are greater than the sum of our parts We advance our craft
  • 16. Tips (aka: Things Mike has tried that worked for Mike and a few others and might work for me too)
  • 17. Have the ‘WIIFM’ conversation first.
  • 18. Core Active Passive Beware the Onion of Engagement Disengagement
  • 20. Make it easy for people to help
  • 21. Plan the next one at the end of this one.
  • 22. Experiment on content/format (do lots, see what works)
  • 26. You.