The document outlines a web quest that asks the reader to inform their friend Kera about the duties and responsibilities of a receptionist. It instructs them to create a PowerPoint presentation listing 15 duties and responsibilities of a receptionist and explaining how each promotes the goodwill of the organization. Some examples of duties may include greeting visitors, answering phone calls, scheduling appointments, and maintaining the front desk area. Receptionists are often considered the face of a company and responsible for helping visitors feel welcomed while conveying a positive impression of the organization.