The Use of Community Issues
Management (CIM) to Integrate
Community Data and Facilitate
     Informed Decisions

          Stephen Jeanetta
          Mary Simon Leuci
             Chris Fulcher
       CIM Partner Communities

       Presented at the CDS Conference
          July 29, 2009 Memphis, TN
Community Issues Management(CIM)
   Aligning Community Resources with People and Place


CIM is a web-based
system designed to help
local and regional
organizations frame,
manage and take action
on complex issues




                          http://www.cim-network.org
CIM Mission
To improve community decision making using facilitation technologies that
engage people in ways that promote understanding, strategic
collaborations and the wise use of resources


   • Strategic planning
   • Engage the public
   • Rapidly frame issues
   • Expand networking
     opportunities
   • Add organizational data
   • Allocate resources
   • Understand impacts
CIM Collaborators

Hospital Network:           Lehigh Valley Health Network, Pennsylvania

Non Profit Organization:    Trident United Way of South Carolina

Non Profit Organization:    United Way of Southeastern Michigan

Non Profit Organization:    United Way of Tucson and Southern Arizona

Public Health Department:   Columbia / Boone County Department of Public Health and
                            Human Services, Missouri

Extension:                  University of Missouri Extension

Policy Institute:           Rural Policy Research Institute (RUPRI) - University of Missouri

University Center:          Center for Applied Research and Environmental Systems
                            (CARES) - University of Missouri
Dr. John Snow's map of deaths from cholera outbreak in London, 1854
        Map of deaths in relation to the locations of public water pumps

Pump



                                     Pump
       “…a direct reflection of the ordinary lives of the ordinary people
       who made up the neighborhood. “

       “… two Soho residents talking to their neighbors, walking the
       streets together, sharing information about their daily routines...”

       “…a neighborhood representing itself, turning its own patterns
       into a deeper truth by plotting them on a map.”

                                                                              Pump
How we Think - Putting Content in Context


     Quantitative                                 Qualitative

      Objective                                    Subjective

       Facts                                            Stories

Daniel Pink
A Whole New Mind: Moving from the Information Age to the Conceptual Age
CIM picks up where GIS leaves off…
               Issues
              Library
               Maps
              Reports
             Multimedia
               Files
             Networking
What is CIM?
What is CIM?
The Use of Community Issues Management (CIM) to Integrate Community Data and Facilitate Informed Decisions
What is CIM?
The Use of Community Issues Management (CIM) to Integrate Community Data and Facilitate Informed Decisions
What is CIM?
The Use of Community Issues Management (CIM) to Integrate Community Data and Facilitate Informed Decisions
What is CIM?
CIM is Local
The Use of Community Issues Management (CIM) to Integrate Community Data and Facilitate Informed Decisions
The Use of Community Issues Management (CIM) to Integrate Community Data and Facilitate Informed Decisions
The Use of Community Issues Management (CIM) to Integrate Community Data and Facilitate Informed Decisions
The Use of Community Issues Management (CIM) to Integrate Community Data and Facilitate Informed Decisions
The Use of Community Issues Management (CIM) to Integrate Community Data and Facilitate Informed Decisions
The Use of Community Issues Management (CIM) to Integrate Community Data and Facilitate Informed Decisions
The Use of Community Issues Management (CIM) to Integrate Community Data and Facilitate Informed Decisions
The Use of Community Issues Management (CIM) to Integrate Community Data and Facilitate Informed Decisions
The Use of Community Issues Management (CIM) to Integrate Community Data and Facilitate Informed Decisions
The Use of Community Issues Management (CIM) to Integrate Community Data and Facilitate Informed Decisions
What is CIM?
CIM is Understanding Communities
The Use of Community Issues Management (CIM) to Integrate Community Data and Facilitate Informed Decisions
The Use of Community Issues Management (CIM) to Integrate Community Data and Facilitate Informed Decisions
The Use of Community Issues Management (CIM) to Integrate Community Data and Facilitate Informed Decisions
The Use of Community Issues Management (CIM) to Integrate Community Data and Facilitate Informed Decisions
The Use of Community Issues Management (CIM) to Integrate Community Data and Facilitate Informed Decisions
What is CIM?
CIM is Impact
Extension Application of CIM
• Project Planning and Implementation
  – Promotoras de Salud
  – Issue Framing
• Resource Development
  – Planning & Assessment Tool
  – Project Monitoring
  – Information Resource
• Community Engagement
  – Facilitation tool
CIM is Peer Learning




                    CIM Host




CIM Partner
Community
CIM at Work
CIM Partner Case Studies

        Trident United Way, Charleston SC
                    Chris Kerrigan, CEO
– Effectively allocating resources for the Emergency Food
  and Shelter Program.


        University of Missouri Community
      Development Extension,Columbia, MO
                     Steve Jeanetta
– Understanding the impact of the location of different
  types of food choices in a defined community on
  indicators of wellness.
CIM Partner Case Studies

  United Way of Tucson and Southern Arizona
 Dan Duncan, Senior Vice President External Relations
– Determining locations for VITA sites to increase capacity.


    Lehigh Valley Health Network, Pennsylvania
Cathy a. Coyne, Director, Program Development Division of
   Community Health, Health Studies, and Education
- Place-based approach to Community Health Improvement.
Trident United Way, Charleston SC
           Chris Kerrigan, CEO
          Distribution of EFSP Funds

How can we most effectively allocate
  incremental EFSP Funds to meet the
needs of underserved communities?
Trident United Way, Charleston SC
        Chris Kerrigan, CEO

     Distribution of EFSP Funds


            Questions?
University of Missouri Community
Development Extension, Columbia, MO
             Steve Jeanetta

  How do we gain a better understanding of
  the impact of the location of different
  types of food choices in a defined
  community on indicators of wellness?
University of Missouri Community
Development Extension, Columbia, MO
            Steve Jeanetta


            Questions?
United Way of Tucson and Southern Arizona
    Dan Duncan, Senior Vice President
           External Relations

How do we determine VITA site locations to
 increase efficiency in reaching the highest
 need populations?
United Way of Tucson and Southern Arizona
     Dan Duncan, Senior Vice President
            External Relations

               Questions?
Lehigh Valley Health Network, Pennsylvania
       Cathy a. Coyne, Director, Program
  Development Division of Community Health,
         Health Studies, and Education


 How do we develop a place based approach
 to improving community health?
Lehigh Valley Health Network, Pennsylvania
     Cathy a. Coyne, Director, Program
   Development Division of Community
  Health, Health Studies, and Education

              Questions?
Community Issues Management(CIM)
  Aligning Community Resources with People and Place
Community Issues
Management (CIM
is a web-based
system designed to
help local and
regional
organizations frame,
manage and take
action on complex
issues


                       http://www.cim-network.org

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The Use of Community Issues Management (CIM) to Integrate Community Data and Facilitate Informed Decisions

  • 1. The Use of Community Issues Management (CIM) to Integrate Community Data and Facilitate Informed Decisions Stephen Jeanetta Mary Simon Leuci Chris Fulcher CIM Partner Communities Presented at the CDS Conference July 29, 2009 Memphis, TN
  • 2. Community Issues Management(CIM) Aligning Community Resources with People and Place CIM is a web-based system designed to help local and regional organizations frame, manage and take action on complex issues http://www.cim-network.org
  • 3. CIM Mission To improve community decision making using facilitation technologies that engage people in ways that promote understanding, strategic collaborations and the wise use of resources • Strategic planning • Engage the public • Rapidly frame issues • Expand networking opportunities • Add organizational data • Allocate resources • Understand impacts
  • 4. CIM Collaborators Hospital Network: Lehigh Valley Health Network, Pennsylvania Non Profit Organization: Trident United Way of South Carolina Non Profit Organization: United Way of Southeastern Michigan Non Profit Organization: United Way of Tucson and Southern Arizona Public Health Department: Columbia / Boone County Department of Public Health and Human Services, Missouri Extension: University of Missouri Extension Policy Institute: Rural Policy Research Institute (RUPRI) - University of Missouri University Center: Center for Applied Research and Environmental Systems (CARES) - University of Missouri
  • 5. Dr. John Snow's map of deaths from cholera outbreak in London, 1854 Map of deaths in relation to the locations of public water pumps Pump Pump “…a direct reflection of the ordinary lives of the ordinary people who made up the neighborhood. “ “… two Soho residents talking to their neighbors, walking the streets together, sharing information about their daily routines...” “…a neighborhood representing itself, turning its own patterns into a deeper truth by plotting them on a map.” Pump
  • 6. How we Think - Putting Content in Context Quantitative Qualitative Objective Subjective Facts Stories Daniel Pink A Whole New Mind: Moving from the Information Age to the Conceptual Age
  • 7. CIM picks up where GIS leaves off… Issues Library Maps Reports Multimedia Files Networking
  • 28. CIM is Understanding Communities
  • 36. Extension Application of CIM • Project Planning and Implementation – Promotoras de Salud – Issue Framing • Resource Development – Planning & Assessment Tool – Project Monitoring – Information Resource • Community Engagement – Facilitation tool
  • 37. CIM is Peer Learning CIM Host CIM Partner Community
  • 39. CIM Partner Case Studies Trident United Way, Charleston SC Chris Kerrigan, CEO – Effectively allocating resources for the Emergency Food and Shelter Program. University of Missouri Community Development Extension,Columbia, MO Steve Jeanetta – Understanding the impact of the location of different types of food choices in a defined community on indicators of wellness.
  • 40. CIM Partner Case Studies United Way of Tucson and Southern Arizona Dan Duncan, Senior Vice President External Relations – Determining locations for VITA sites to increase capacity. Lehigh Valley Health Network, Pennsylvania Cathy a. Coyne, Director, Program Development Division of Community Health, Health Studies, and Education - Place-based approach to Community Health Improvement.
  • 41. Trident United Way, Charleston SC Chris Kerrigan, CEO Distribution of EFSP Funds How can we most effectively allocate incremental EFSP Funds to meet the needs of underserved communities?
  • 42. Trident United Way, Charleston SC Chris Kerrigan, CEO Distribution of EFSP Funds Questions?
  • 43. University of Missouri Community Development Extension, Columbia, MO Steve Jeanetta How do we gain a better understanding of the impact of the location of different types of food choices in a defined community on indicators of wellness?
  • 44. University of Missouri Community Development Extension, Columbia, MO Steve Jeanetta Questions?
  • 45. United Way of Tucson and Southern Arizona Dan Duncan, Senior Vice President External Relations How do we determine VITA site locations to increase efficiency in reaching the highest need populations?
  • 46. United Way of Tucson and Southern Arizona Dan Duncan, Senior Vice President External Relations Questions?
  • 47. Lehigh Valley Health Network, Pennsylvania Cathy a. Coyne, Director, Program Development Division of Community Health, Health Studies, and Education How do we develop a place based approach to improving community health?
  • 48. Lehigh Valley Health Network, Pennsylvania Cathy a. Coyne, Director, Program Development Division of Community Health, Health Studies, and Education Questions?
  • 49. Community Issues Management(CIM) Aligning Community Resources with People and Place Community Issues Management (CIM is a web-based system designed to help local and regional organizations frame, manage and take action on complex issues http://www.cim-network.org