Therap Implementation
Strategies:
A Provider Perspective
Charles Muchina
cmuchina@tlc4blind.org
(818) 674-8673
A Strategy?
Is Therap a pie in the sky?
Strategy # 1: Therap
Assessment
Needs Assessment
 Determine diverse needs of your agency
How?
- Identity your key stake holders i.e.
Administrators, Specialists, Case Managers
- Itemized each Department/Facility/Program
needs i.e. Regional Center, Day Program,
Residential Program, Children
Strategy # 1: Therap
Assessment
 What system works right now?
What?
- Review current system used e.g. Excel
spread sheet, data base system etc
- Review programmatic forms/format…
we are ALL attached to OUR forms
- Regulatory requirements
Strategy # 1: Therap
Assessment
Align organization to the Project
Goals
What else?
–Therap goals identified as a part of
organizational goals
– Consider who to add to the project team staff,
especially staff who have strong opinions
about the project
Strategy # 1: Therap
Assessment
 Project ‘Team Leaders’
Who?
–In smaller organizations, one person
may share more than one role
–In larger organizations, you may find
that some roles are split over a few
specialists
7
Strategy # 2: Therap Planning
Have you
ever had
this
nightmare?
Strategy # 2: Therap Planning
 Develops a structure for the Therap
project
Steps, a must?
- Establish Therap infrastructure data i.e. Programs,
Demographic information etc
- Develop timelines/deadlines
– Outline the key milestones and deliverables – Project
Phases
e.g. Demographic, Shared Contacts, User set-up etc
Strategy # 2:
Therap
Planning
 Gain-Support: Therap
Goes Viral!
o Staff Meetings
o Newsletters
o Updates
o Slogans
Strategy # 2: Therap
Planning - Gain Support
“ THINK THERAP”
“ THERAP PULSE
REPORT”
“THERAP OPEN
HOUSE”
“THERAP KIOSK”
“ THERAP INCENTIVE
RESEARCH
CONTEST”
Strategy # 3: Therap
Implementation Models
 Multiple
sites
 Big Bang’
vs.
incremental
Strategy # 3: Therap
Implementation Models
 Managing multiple
sites
– start with a smaller
pilot site
– Test workflow redesign
ideas
– Take advantage of
smaller group of
enthusiastic providers
 Big Bang
- Detailed project plan
for each site/program
- Cross training
- Gain control control
for different
department
Strategy # 4: Therap On
Going Planning
Continue to develop the key milestones and
deliverables
 Examples
- Policies and procedures
- Staff Development
- Quality Improvement Plans
- Quality Assurance Plans
Do the Work ! Start at # 1
Tasks! Aka Long
Term Goals
Milestones! Aka
Mastery Criterion
Deliverables! Aka
Objectives

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Therap Implementation Strategies

  • 1. Therap Implementation Strategies: A Provider Perspective Charles Muchina cmuchina@tlc4blind.org (818) 674-8673
  • 2. A Strategy? Is Therap a pie in the sky?
  • 3. Strategy # 1: Therap Assessment Needs Assessment  Determine diverse needs of your agency How? - Identity your key stake holders i.e. Administrators, Specialists, Case Managers - Itemized each Department/Facility/Program needs i.e. Regional Center, Day Program, Residential Program, Children
  • 4. Strategy # 1: Therap Assessment  What system works right now? What? - Review current system used e.g. Excel spread sheet, data base system etc - Review programmatic forms/format… we are ALL attached to OUR forms - Regulatory requirements
  • 5. Strategy # 1: Therap Assessment Align organization to the Project Goals What else? –Therap goals identified as a part of organizational goals – Consider who to add to the project team staff, especially staff who have strong opinions about the project
  • 6. Strategy # 1: Therap Assessment  Project ‘Team Leaders’ Who? –In smaller organizations, one person may share more than one role –In larger organizations, you may find that some roles are split over a few specialists
  • 7. 7 Strategy # 2: Therap Planning Have you ever had this nightmare?
  • 8. Strategy # 2: Therap Planning  Develops a structure for the Therap project Steps, a must? - Establish Therap infrastructure data i.e. Programs, Demographic information etc - Develop timelines/deadlines – Outline the key milestones and deliverables – Project Phases e.g. Demographic, Shared Contacts, User set-up etc
  • 9. Strategy # 2: Therap Planning  Gain-Support: Therap Goes Viral! o Staff Meetings o Newsletters o Updates o Slogans
  • 10. Strategy # 2: Therap Planning - Gain Support “ THINK THERAP” “ THERAP PULSE REPORT” “THERAP OPEN HOUSE” “THERAP KIOSK” “ THERAP INCENTIVE RESEARCH CONTEST”
  • 11. Strategy # 3: Therap Implementation Models  Multiple sites  Big Bang’ vs. incremental
  • 12. Strategy # 3: Therap Implementation Models  Managing multiple sites – start with a smaller pilot site – Test workflow redesign ideas – Take advantage of smaller group of enthusiastic providers  Big Bang - Detailed project plan for each site/program - Cross training - Gain control control for different department
  • 13. Strategy # 4: Therap On Going Planning Continue to develop the key milestones and deliverables  Examples - Policies and procedures - Staff Development - Quality Improvement Plans - Quality Assurance Plans
  • 14. Do the Work ! Start at # 1 Tasks! Aka Long Term Goals Milestones! Aka Mastery Criterion Deliverables! Aka Objectives