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Safe boundaries to
                                                        uncharted frontiers –
                                                        re-skilling librarians
                                                        to support research
                                                                    Mary Auckland
                                                         Ticer International Summer School
                                                                   23 August 2012




http://www.flickr.com/photos/31216636@N00/6116971061/
Overview
• Background
• Information needs and requirements of researchers and the role of
  liaison librarians
• Skills and knowledge required by librarians
• The skills gap
• Acquiring new skills and knowledge
• Models of library support for researchers
http://www.rluk.ac.uk/content/re-skilling-research
“[the] need for librarians to reinvent their
   roles as partners in the scientific and
         research process is acute”
                                     RIN, 2011
Where researchers’ needs and the liaison
        librarian role intersect 1
• Conceptualising new research, developing proposals, and
  identifying funding opportunities
• Seeking new information
• Information management
• Research data collection/generation
• Research data discovery, management and curation
• Sharing, discussion, online collaboration
• Analysing and reflecting on information and research data
• Writing up and dissemination
Where researchers’ needs and the liaison
        librarian role intersect 2
• Compliance, intellectual property, copyright and
  other statutory requirements
• Preservation
• Quality assessment and measuring impact
• Commercialisation
• Emerging technology
Areas where skills are needed
•   subject/discipline
•   research process
•   partnerships
•   subject information
•   research data
•   information literacy
•   scholarly communications
•   funders’ mandates, assessment
•   ‘legal’ and compliance requirements
•   metadata
•   emerging and Web2.0 technologies
9 areas of increasing importance
               over next 2 – 5 years
• Excellent knowledge of bibliographic and other finding tools in the
  discipline/subject
• Excellent skills to design information literacy training to meet the
  identified needs of different types of researchers
• Outstanding skills in information discovery, literature searching etc.
• Knowledge to advise on citing and referencing, and the use of
  bibliographic management software
• Ability to pro-actively advise on and market appropriate library services
  to researchers
• Good knowledge of data sources available in the discipline/subject
• Excellent knowledge of content available in the discipline/subject
• Awareness of current and changing local research interests
• Ability to gain an appreciation of individual researcher/project
  needs, including effective listening skills
4 areas unnecessary now or
                     in the future

• Knowledge of sources of research funding to assist researchers to
  identify potential funders
• Deep understanding of discipline/subject
• Ability to synthesise, analyse and provide digests of ‘discovered’
  information
• Ability to advise on the preservation of project records
High skills gap in 9 key areas
• Advising on preserving research outputs
• Advising on data management and curation, including
  ingest, discovery, access, dissemination, preservation, and portability
• Support researchers in complying with the various mandates of
  funders, including open access requirements
• Advising on potential data manipulation tools used in the discipline/
  subject
• Advising on data mining
• Advocating, and advising on, the use of metadata
• Advising on the preservation of project records e.g. correspondence
• Knowledge of sources of research funding to assist researchers to
  identify potential funders
• Skills to develop metadata schema, and advise on discipline/subject
  standards and practices, for individual research projects
“While there is general agreement that liaison
     roles are changing, research libraries are
grappling with defining the scope of these new
 roles. Identifying emerging roles, determining
  what work to let go of, designing supportive
   institutional structures, and ensuring that
   liaisons have needed skills and knowledge
                present challenges.”
                                   ARL website
Bridging the skills gap

• Training providers
• Library and Information Schools
• Recruitment
“The Library will become a clear and critical
component of a central service that addresses
    all aspects of the research lifecycle.”
                       University of Edinburgh
Models of researcher support

• ‘traditional’ liaison model
• greater engagement and embedding
• more hybrid support in which new library posts are being
  created
• University posts, departments and initiatives
• shared services and outsourcing
• commercial services
“The main message ... for research libraries is
 that the future is now, not ten years away, and
that they have no option but to understand and
   design systems around the actual behaviour
            of today’s virtual scholar.”
                                     CIBER 2008
Expectations of participants
•   Learning more about new and potential ideas and strategies for libraries to support
    research. Informing thinking on positioning research support in the future
•   Which services will be or are successful? Plans and programmes from other libraries. How
    can we ensure that our services are the ones needed? Is my library on the right track? Do
    we concentrate on the right services and can I get a glimpse of how the future looks?
•   Discussion on new and future roles of subject librarians, for example in providing research
    data
•   How to transform current staff in tasks around research support. What are the skills that
    are needed?
•   How do we start a dialogue about the services of the future which will support researchers’
    needs?
•   The challenge of only communicating with researchers digitally – how should we go about
    it? Discussing ways of working more closely with scholars
•   To get inspiration and examples to take home to convince colleagues ...
•   To get a comprehensive overview of the actual developments in libraries, projects and
    ideas for the future, to understand user expectations as to what they will find in our online
    services and in our library buildings and above all integrate them in a new library strategy

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Ticer presentation 210812

  • 1. Safe boundaries to uncharted frontiers – re-skilling librarians to support research Mary Auckland Ticer International Summer School 23 August 2012 http://www.flickr.com/photos/31216636@N00/6116971061/
  • 2. Overview • Background • Information needs and requirements of researchers and the role of liaison librarians • Skills and knowledge required by librarians • The skills gap • Acquiring new skills and knowledge • Models of library support for researchers
  • 4. “[the] need for librarians to reinvent their roles as partners in the scientific and research process is acute” RIN, 2011
  • 5. Where researchers’ needs and the liaison librarian role intersect 1 • Conceptualising new research, developing proposals, and identifying funding opportunities • Seeking new information • Information management • Research data collection/generation • Research data discovery, management and curation • Sharing, discussion, online collaboration • Analysing and reflecting on information and research data • Writing up and dissemination
  • 6. Where researchers’ needs and the liaison librarian role intersect 2 • Compliance, intellectual property, copyright and other statutory requirements • Preservation • Quality assessment and measuring impact • Commercialisation • Emerging technology
  • 7. Areas where skills are needed • subject/discipline • research process • partnerships • subject information • research data • information literacy • scholarly communications • funders’ mandates, assessment • ‘legal’ and compliance requirements • metadata • emerging and Web2.0 technologies
  • 8. 9 areas of increasing importance over next 2 – 5 years • Excellent knowledge of bibliographic and other finding tools in the discipline/subject • Excellent skills to design information literacy training to meet the identified needs of different types of researchers • Outstanding skills in information discovery, literature searching etc. • Knowledge to advise on citing and referencing, and the use of bibliographic management software • Ability to pro-actively advise on and market appropriate library services to researchers • Good knowledge of data sources available in the discipline/subject • Excellent knowledge of content available in the discipline/subject • Awareness of current and changing local research interests • Ability to gain an appreciation of individual researcher/project needs, including effective listening skills
  • 9. 4 areas unnecessary now or in the future • Knowledge of sources of research funding to assist researchers to identify potential funders • Deep understanding of discipline/subject • Ability to synthesise, analyse and provide digests of ‘discovered’ information • Ability to advise on the preservation of project records
  • 10. High skills gap in 9 key areas • Advising on preserving research outputs • Advising on data management and curation, including ingest, discovery, access, dissemination, preservation, and portability • Support researchers in complying with the various mandates of funders, including open access requirements • Advising on potential data manipulation tools used in the discipline/ subject • Advising on data mining • Advocating, and advising on, the use of metadata • Advising on the preservation of project records e.g. correspondence • Knowledge of sources of research funding to assist researchers to identify potential funders • Skills to develop metadata schema, and advise on discipline/subject standards and practices, for individual research projects
  • 11. “While there is general agreement that liaison roles are changing, research libraries are grappling with defining the scope of these new roles. Identifying emerging roles, determining what work to let go of, designing supportive institutional structures, and ensuring that liaisons have needed skills and knowledge present challenges.” ARL website
  • 12. Bridging the skills gap • Training providers • Library and Information Schools • Recruitment
  • 13. “The Library will become a clear and critical component of a central service that addresses all aspects of the research lifecycle.” University of Edinburgh
  • 14. Models of researcher support • ‘traditional’ liaison model • greater engagement and embedding • more hybrid support in which new library posts are being created • University posts, departments and initiatives • shared services and outsourcing • commercial services
  • 15. “The main message ... for research libraries is that the future is now, not ten years away, and that they have no option but to understand and design systems around the actual behaviour of today’s virtual scholar.” CIBER 2008
  • 16. Expectations of participants • Learning more about new and potential ideas and strategies for libraries to support research. Informing thinking on positioning research support in the future • Which services will be or are successful? Plans and programmes from other libraries. How can we ensure that our services are the ones needed? Is my library on the right track? Do we concentrate on the right services and can I get a glimpse of how the future looks? • Discussion on new and future roles of subject librarians, for example in providing research data • How to transform current staff in tasks around research support. What are the skills that are needed? • How do we start a dialogue about the services of the future which will support researchers’ needs? • The challenge of only communicating with researchers digitally – how should we go about it? Discussing ways of working more closely with scholars • To get inspiration and examples to take home to convince colleagues ... • To get a comprehensive overview of the actual developments in libraries, projects and ideas for the future, to understand user expectations as to what they will find in our online services and in our library buildings and above all integrate them in a new library strategy