SlideShare a Scribd company logo
Tips from Two Tweeps How UX Pros Find Value on Twitter Joshua Ledwell (@jledwell) Eva Kaniasty (@kaniasty)
Josh
#lazyweb
Eva
Eva
What is Twitter?
unique visitors growing dramatically in 2009
Twitter's Great!
Twitter Sucks http://xkcd.com/
Twitter cognitive impact intermittent variable reward   false feeling of human community   interrupts defeat flow state http://headrush.typepad.com/creating_passionate_users/ 2007/03/is_twitter_too_.html  Kathy Sierra, March 2007 Discuss?
Twitter cognitive impact Kathy Sierra, August 2008
Finding your own value Is Twitter re-wiring our brains? Yes, just like past inventions.   Twitter use must be consciously managed.   Do your part to encourage responsible tweeting.
@uxforward A daily Twitter feed of interesting user experience links Started late 2008, over 200 followers
Hits and Misses from @uxforward                                                             Unique                                     Follow / Tweet                                                Clickthru      Mentions        Unfollow Let's stop confusing moms with tech-fearing simpletons                          43                        1                          -1   What it was like to design user interface at Google                                40                       0                          0   CHI was educational, but in case you need it in a different context, here's how to call bullshit on a guru                   40                       0                          -12   Adaptive Path's comprehensive list of rapid prototyping tools                        37                        0                          0 10 tips to usable shopping carts             37                        2                            1          
Misses                                                                  Unique                                Follow / Tweet                                                     Clickthru      Mentions     Unfollow 90% of being a UX specialist is  evangelism. Evangelizing UX across an  entire organization, from UXMatters          12                      0                   0   Industry trends in prototyping, using  Adobe Fireworks to help                                  14                      0                  0   Feed Me: Motivating Newcomer  Contribution in Social Network Sites.  (Burke, Marlow & Lento 2009)                      16                      0                  -2   Honda controls robots with thought  interface, though "practical uses are  still way into the future."                                   16                      0                   0       
The tweet lifecycle
Moments in Time  
Share
Learn  
Connect
 
Fad? Marketers dominate twitter Source: blog.hubspot.com, March 2009
... And they're not afraid to spam
Marketing I subscribe to unique deals:     instant customer service:
More Twitter tips Write scannable and concise tweets Make up for the context lost with short URLs    Noon ET is a great time to post   Search is powerful! Use the most relevant keywords Deliver value consistently over time   Don't clog the pipeline   Write for an audience  
It Follows Friends Co-workers Acquaintances Professional Contacts Thought Leaders Celebrities/Musicians/Artists Businesses Conferences News sources  Other entities
Twitter for beginners Follow us @uxforward  @jledwell  @kaniasty Don't go it alone Put up a photo @reply  RT @people #Hashtag Don't overtwitter  Educate & Entertain
Thanks!         We'll post on Slideshare, and share the link on @uxfoward

More Related Content

PPT
New Albany Twitter Seminar
PPTX
Social media management
PPTX
Social media management
PPTX
Instagram for Tourism
PPTX
Social Media Tips
PDF
The Social Intranet
PPTX
The Evolution of Content
ZIP
Online Communities: what works, and what doesn't.
New Albany Twitter Seminar
Social media management
Social media management
Instagram for Tourism
Social Media Tips
The Social Intranet
The Evolution of Content
Online Communities: what works, and what doesn't.

Similar to Tips from Two Tweeps: How User Experience Pros Find Value on Twitter (20)

KEY
Part Five - A Conversation About Twitter
PPTX
Ketchum ISG Twitter 101
PPTX
Crowdsourcing Innovation: the role of UX
KEY
Nonprofit Must Have Technology Tools & Tricks
PPT
Using Social Media to Improve User Experience
PPTX
Using social media for innovation
PPT
Twitter for trainers webcast
KEY
Strategic Public Relations and Social Communications for Pitango Venture Capi...
PDF
Evolution of PR
PPT
Marketing with Twitter
PPTX
Twitter For Customer Engagement
PPTX
KM World 2009 Developing Enterprise 2.0 For Employee And Customer Engagement
PPTX
Building and Sustaining a Community using the Social Web
PDF
Social Media 101 - A Social Media Primer
PDF
Getting Your Organisation Started On Twitter
PPT
Social media marketing
KEY
Skillteam workshop social media final v1.0 05.10.2011
PPTX
Nysae tech institute 4 13-11
PPTX
Nysae tech institute 4 13-11
PDF
Analyzing Your Deliverables: Developing the Optimal Documentation Library
Part Five - A Conversation About Twitter
Ketchum ISG Twitter 101
Crowdsourcing Innovation: the role of UX
Nonprofit Must Have Technology Tools & Tricks
Using Social Media to Improve User Experience
Using social media for innovation
Twitter for trainers webcast
Strategic Public Relations and Social Communications for Pitango Venture Capi...
Evolution of PR
Marketing with Twitter
Twitter For Customer Engagement
KM World 2009 Developing Enterprise 2.0 For Employee And Customer Engagement
Building and Sustaining a Community using the Social Web
Social Media 101 - A Social Media Primer
Getting Your Organisation Started On Twitter
Social media marketing
Skillteam workshop social media final v1.0 05.10.2011
Nysae tech institute 4 13-11
Nysae tech institute 4 13-11
Analyzing Your Deliverables: Developing the Optimal Documentation Library
Ad

Recently uploaded (20)

PPTX
PA Analog/Digital System: The Backbone of Modern Surveillance and Communication
PDF
NewMind AI Monthly Chronicles - July 2025
PDF
Approach and Philosophy of On baking technology
PDF
Advanced methodologies resolving dimensionality complications for autism neur...
PPTX
Detection-First SIEM: Rule Types, Dashboards, and Threat-Informed Strategy
PPTX
Big Data Technologies - Introduction.pptx
PDF
The Rise and Fall of 3GPP – Time for a Sabbatical?
PDF
Per capita expenditure prediction using model stacking based on satellite ima...
PDF
Agricultural_Statistics_at_a_Glance_2022_0.pdf
PPTX
Understanding_Digital_Forensics_Presentation.pptx
PDF
How UI/UX Design Impacts User Retention in Mobile Apps.pdf
PDF
Build a system with the filesystem maintained by OSTree @ COSCUP 2025
PDF
Encapsulation theory and applications.pdf
PDF
Reach Out and Touch Someone: Haptics and Empathic Computing
PPTX
20250228 LYD VKU AI Blended-Learning.pptx
PDF
Mobile App Security Testing_ A Comprehensive Guide.pdf
PDF
Bridging biosciences and deep learning for revolutionary discoveries: a compr...
PDF
Spectral efficient network and resource selection model in 5G networks
PDF
Encapsulation_ Review paper, used for researhc scholars
DOCX
The AUB Centre for AI in Media Proposal.docx
PA Analog/Digital System: The Backbone of Modern Surveillance and Communication
NewMind AI Monthly Chronicles - July 2025
Approach and Philosophy of On baking technology
Advanced methodologies resolving dimensionality complications for autism neur...
Detection-First SIEM: Rule Types, Dashboards, and Threat-Informed Strategy
Big Data Technologies - Introduction.pptx
The Rise and Fall of 3GPP – Time for a Sabbatical?
Per capita expenditure prediction using model stacking based on satellite ima...
Agricultural_Statistics_at_a_Glance_2022_0.pdf
Understanding_Digital_Forensics_Presentation.pptx
How UI/UX Design Impacts User Retention in Mobile Apps.pdf
Build a system with the filesystem maintained by OSTree @ COSCUP 2025
Encapsulation theory and applications.pdf
Reach Out and Touch Someone: Haptics and Empathic Computing
20250228 LYD VKU AI Blended-Learning.pptx
Mobile App Security Testing_ A Comprehensive Guide.pdf
Bridging biosciences and deep learning for revolutionary discoveries: a compr...
Spectral efficient network and resource selection model in 5G networks
Encapsulation_ Review paper, used for researhc scholars
The AUB Centre for AI in Media Proposal.docx
Ad

Tips from Two Tweeps: How User Experience Pros Find Value on Twitter

  • 1. Tips from Two Tweeps How UX Pros Find Value on Twitter Joshua Ledwell (@jledwell) Eva Kaniasty (@kaniasty)
  • 4. Eva
  • 5. Eva
  • 7. unique visitors growing dramatically in 2009
  • 10. Twitter cognitive impact intermittent variable reward   false feeling of human community   interrupts defeat flow state http://headrush.typepad.com/creating_passionate_users/ 2007/03/is_twitter_too_.html Kathy Sierra, March 2007 Discuss?
  • 11. Twitter cognitive impact Kathy Sierra, August 2008
  • 12. Finding your own value Is Twitter re-wiring our brains? Yes, just like past inventions.   Twitter use must be consciously managed.   Do your part to encourage responsible tweeting.
  • 13. @uxforward A daily Twitter feed of interesting user experience links Started late 2008, over 200 followers
  • 14. Hits and Misses from @uxforward                                                            Unique                                     Follow / Tweet                                                Clickthru      Mentions       Unfollow Let's stop confusing moms with tech-fearing simpletons                          43                        1                          -1   What it was like to design user interface at Google                                40                       0                         0   CHI was educational, but in case you need it in a different context, here's how to call bullshit on a guru                  40                       0                         -12   Adaptive Path's comprehensive list of rapid prototyping tools                        37                        0                          0 10 tips to usable shopping carts             37                        2                            1          
  • 15. Misses                                                                 Unique                                Follow / Tweet                                                     Clickthru      Mentions     Unfollow 90% of being a UX specialist is  evangelism. Evangelizing UX across an  entire organization, from UXMatters         12                      0                   0   Industry trends in prototyping, using  Adobe Fireworks to help                                 14                      0                 0   Feed Me: Motivating Newcomer  Contribution in Social Network Sites.  (Burke, Marlow & Lento 2009)                     16                      0                  -2   Honda controls robots with thought  interface, though "practical uses are  still way into the future."                                  16                      0                   0       
  • 18. Share
  • 21.  
  • 22. Fad? Marketers dominate twitter Source: blog.hubspot.com, March 2009
  • 23. ... And they're not afraid to spam
  • 24. Marketing I subscribe to unique deals:     instant customer service:
  • 25. More Twitter tips Write scannable and concise tweets Make up for the context lost with short URLs   Noon ET is a great time to post   Search is powerful! Use the most relevant keywords Deliver value consistently over time   Don't clog the pipeline   Write for an audience  
  • 26. It Follows Friends Co-workers Acquaintances Professional Contacts Thought Leaders Celebrities/Musicians/Artists Businesses Conferences News sources Other entities
  • 27. Twitter for beginners Follow us @uxforward @jledwell  @kaniasty Don't go it alone Put up a photo @reply RT @people #Hashtag Don't overtwitter Educate & Entertain
  • 28. Thanks!         We'll post on Slideshare, and share the link on @uxfoward

Editor's Notes

  • #2: Introduce ourselves, how we each came to Twitter, first me, then Eva (Josh) Thank you for coming .. Eva and I are going to talk about the value of Twitter for UX pros like all of us. We will not be twittering our presentation -- but please feel free if you’d like to tweet while we talk. I’m user experience manager at Hewlett-Packard. I design interfaces for photo mashup web applications, and embed them into social network and photo sharing sites like Flickr and MySpace. I joined Twitter about two years ago, but like a lot of people, I didn’t use it much at first because I didn’t quite get it.