To r ftfl_training_services_v2.1
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The document outlines terms of reference for providing training services for a Fast Track Future Leader program in Bangladesh. It details the background and objectives of the program, which aims to develop 4,000 fresh graduates to take leadership roles in the IT/ITES industry. The proposed scope of work includes maintaining online systems, developing e-learning materials, and providing specialized training courses across various IT/ITES tracks to 120 trainees over 16 weeks. The desired outcomes are a training calendar, online tracking of trainees, available e-learning materials, and trained graduates. Qualifications for the training institute and trainers are also provided.
To r ftfl_training_services_v2.1
- 1. Terms of Reference (ToR) for FTFL Training Services (National) 1. Background Bangladesh Computer Council (BCC) under the Ministry of Posts, Telecommunications & Information Technology (MoPTIT) has undertaken a project under an IDA credit titled "Leveraging Information and Communications Technologies (ICT) for Growth, Employment and Governance Project" to build globally competent human resources for the local IT/ITES industry. LICT project has provisions to build world class human resources to meet the demand of the IT/ITES Industry through its two flagship initiatives, as: (1) Top-Up IT Training program for 10,000 IT/Science graduates; and (2) Foundation Skills Training program for 20,000 fresh intakes for ITES Industry. Besides these two large activities by globally renowned training firms, LICT project has also a provision to develop about 4,000 fresh graduates following the spirit of the existing ICT internship program of the ICT division of the MoPTIT. LICT project had several interactions with the IT/ITES industry associations, industry opinion leaders and came up with the solution by redesigning the existing ICT Internship program. Both the IT/ITES Industry and the LICT project acknowledged the need of future leaders to accelerate the sustainable growth of IT/ITES Industry. Thus the Fast Track Future Leader (FTFL) program was born. FTFL is an innovative program to quickly build the professional capacity of the fresh graduates to take the future leadership of IT/ITES industry. LICT project has contacted several government training institutes, like: BPATC, Savar; BARD, Comilla; BIM, Dhaka; RDA, Bogra to impart the initial one-moth residential soft-skills and core concepts training; and a part of the next two-months track specific specialized training. 2. Objectives The objective of this assignment is to recruit reputed local training institute to provide training services for the Fast Track Future Leader (FTFL) Program. The specific objectives of the assignment are following: a. Provide assistance to enhance and manage the Online Registration and Exam System (developed by LICT), FTFL Recruitment Tracking, Company Tracking (need to develop) b. Provide assistance to prepare the detailed training contents of the selected courses and course/project based training materials c. Design and Conduct Industry Standard selected Professional Training
- 2. 3. Proposed Scope of Work a. Provide skills and expertise to maintain, enhance and develop an architecture (scalable) and an engine (flexible) for the required web tools and solutions related to FTFL Training b. Develop e-Learning system for the project based professional training materials c. Develop appropriate training method and process with course contents for ITS/ITES/ITSS/MGMT/Soft Skills training, and provide resources and necessary logistic support to provide training of 120 FTFL Trainees according to the following table: Sl. Course name Develop e- Content? Provide Training? Phase 1 (Residential): Soft Skills Courses (approx. 120 Hours delivery time) 1 Communication skills (including English Language) Emotional Intelligence Positive attitude and resilience Grooming and Etiquette/Professionalism Problem Solving & Decision Making Leadership and Teamwork Integrity and Ethics Creativity and Innovation Negotiation / Influencing skills Personal productivity (Time & Stress Mgmt) Yes --- Phase 1 (Residential): Core Concepts (common hard-skills) Courses (approx. 15 hours embedded in Soft Skills Training delivery) 2 Project Management Analytics & Reporting Metrics & Budgeting Dashboard Tools Risk Management Yes ---
- 3. IT Business Global Value Chain Human Networking Concepts & Leading in SNS (Social Networking Sites) Phase 1 (Residential): IT Services Track Foundation Courses (approx. 50 Hours delivery time) 3 System Development Methodology Requirements Management Algorithms and Programming Fundamentals Clean Code, Unit Testing & Agile Good Practices System Integration Software Products Implementation & Support Yes Yes Phase 1 (Residential): IT Enabled Services Track Foundation Courses (approx. 50 Hours delivery time) 4 Introduction to BPO Introduction to GUI & GDS Tools Introduction to SEO and Internet Marketing Yes --- Phase 1 (Residential): IT HW Services & Support Track Foundation Courses (approx. 50 Hours delivery time) 5 Computer Fundamental (PC Setup and Application Installation) Basic Concept in Network Setup Hardware Sales Technical Support System Maintenance Yes --- Phase 1 (Residential): IT Industry Management Track Foundation Courses (approx. 50 Hours delivery time) 6 How an Organization Works Yes ---
- 4. HRM Fundamentals Accounting Fundamentals CRM Fundamentals Global IT Business Value Chain IT Industry Promotion, Branding and Communication Phase 2: IT Services Track Specific Specialized Courses (approx. 140 Hours delivery time) 7 Training in Enterprise Application Development - PHP/C#/Java - HTML5, CSS3, JQuery, JavaScript, AJAX, Bootstrap - CakePHP - Laravel - Zend Yes Yes 8 Training in Mobile Solution Development - Training in Java/Objective C - Training in Android Application Development with Web integration - Training in Android Game Development - Training in iOS Application Development with Web Integration - Training in iOS Game Development Yes Yes 9 Training in Cloud Technology - AWS - Google Cloud Services Yes Yes 10 Training in Software Products Implementation - Agile - ERP - PRINCE2 - CRM - SCM Yes Yes 11 Training in System Integration - Database, Internet and Systems Integration Technologies Yes Yes
- 5. 12 Training in System Support - ITIL - AGILE - ERP - CRM - SCM Yes Yes Phase 2: IT Enabled Services Track Specific Specialized Courses (approx. 140 Hours delivery time) 13 Training in BPO - Accounting BPO Yes Yes 14 Training in Graphics Design - Clipping Path - Graphics Design Yes Yes 15 Training in Internet Marketing - Internet Marketing - Practical SEO - Content Management Tools and Technologies Yes Yes Phase 2: Management Track Specific Specialized Courses (approx. 140 Hours delivery time) 16 Human Resources Management Operations Management Accounting & Finance Marketing Management Yes --- 4. Desired Outcomes Following are the desired outcomes from the successful bidder: a. Training Calendar for the selected courses of FTFL Trainees for different tracks b. Tracking the training progress of 120 FTFL Trainees by using Online Tracking System c. Training materials available online in the present LICT project’s website through the e- Learning System d. Training methodology and process design for the selected courses
- 6. e. Detailed course contents for all the listed courses 5. Deliverables Sl. No. Deliverables Delivery Timeline (Number of Weeks after contract signing) i Inception Report (Detailed Training Plan with Training Calendar) 2 ii Online Registration, Exam and Tracking System 4 iii e-Learning System 8 iv Trained 120 FTFL 16 6. Qualification and Experience of Training Institute and Trainers a. Training Institute At least 3 years of training experience in IT/ITES Industry Should have fully equipped lab Demonstrated capability in providing diversified courses for IT/ITES professionals Should have excellent understanding and knowledge of local IT/ITES industry Proven record of providing quality IT/ITES training to satisfy the needs of the local IT/ITES industry Should have experienced IT/ITES trainers with demonstrated track record Preference will be given to the IT/ITES industry association owned training institutes b. Team Team Leader: Minimum 10 years of experience in a leadership role; Excellent understanding and knowledge of IT/ITES industry Senior Trainer(s): Minimum 5 years of experience in providing different information technology training Trainer(s): Minimum 3 years of experience in providing different information technology training Industry Curriculum Designer(s): Minimum 5 years of experience in course designing for IT/ITES industry Managers: Adequate managers to manage the training for 120 FTFLs