Top 20 Advanced Salesforce Admin Interview Questions

In-Depth Salesforce Admin Technical Questions
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Top 20 Advanced Salesforce
Admin Interview Questions

The Salesforce Admin industry is expected to
enhance US$5 billion by 2023 from a sum of about
US$180 million. Hence, a lot of crucial
organizations are seeking certified Salesforce
admin professionals.
This comprehensive guide on Advanced Salesforce
admin interview questions include the list of top 20
questions that are asked during
Salesforce Admin job interviews.
Introduction

Following is the list of admin interview questions salesforce
(Advanced) that you need to get through thoroughly before
appearing for a Salesforce interview in 2024:
Question 1 – What is a sandbox environment in
Salesforce, and what is it used for?
Answer – A sandbox is usually a copy of your
organization in a specific environment that you can use
for multiple purposes, such as testing and training. The
operations you perform in your sandboxes don’t impact
your organization’s production.

Question 2 – What is a custom object in Salesforce,
and how is it used?
Answer – It is considered to be one of the most
important admin interview questions in Salesforce.
Custom objects are containers that you build yourself
to suit your own desired requirements. Once it is
created, you will be able to associate it with any
record you want. It allows organizations to capture
information that is not covered by standard
Salesforce objects, like products, Account or events.

Question 3 – Can you explain the difference between
a Role and a Profile in Salesforce?
Answer – Roles means the ranked structure within
an organization and dominates record-level access.
Whereas, Profiles govern the functional permissions
that users own within the Salesforce platform. It rules
object-level access. Roles and profiles work arm in
arm to create a robust system that ensures
appropriate data visibility and functional abilities for
each other.

Roles in Salesforce
Roles are instrumental in administering data access
and establishing a clear reporting hierarchy.
Describing the roles efficiently, organizations can
eventually regulate who can view, edit, and report on
relevant sets of data.
Profiles in Salesforce
Profiles are different from roles, it focuses on the
functional permissions rather than data assessment. A
profile defines what a user can do within the
Salesforce platform, consisting of the objects they can
access, the actions they can perform, and the system-
level permissions they possess.

Question 4 – What is a Record Type in Salesforce?
Answer – A record type permits you to have multiple
versions of an opportunity record for various sales
processes. Every record type can have its own set of
fields, page layouts, and logic, tailored to the
particular requirements of your business processes.

Question 5 -How does Salesforce handle data
management?
important Salesforce admin interview questions.
Salesforce allows customers with the option to
manually backup their relevant data once a week. As
a result of which, users should also manually backup
data before going through any significant data
project. Users can also manually restore their specific
data with specific tools such as Data Loader.

Question 6 – Can you explain the distinction
between a Salesforce custom object and a standard
object?
Answer – Standard objects are pre-built objects that
comprise Salesforce out-of-the box, like Accounts,
contacts, and opportunities. Moreover, custom
objects are created by administrators/developers to
store information unique to their business needs that
are not met by standard objects.

Question 7 – What is a junction object in Salesforce,
and what is it used for?
Answer – A custom object that constitutes a many-
to-many relationship between two other objects is
known as a junction object. It is used to link two
objects in a single record and to establish
relationships between two objects efficiently.

Question 8 – In Salesforce, what is the difference between
a lookup relationship and a master-detail relationship?
Answer – A lookup relationship type in Salesforce allows
you to create a link between two objects, but the child
object is not dependent on the parent object. In case the
parent object is deleted, the child object remains
unchanged. Moreover, a master-detail relationship creates
a parent-child relationship between two objects where the
child object is dependent on the parent object.

Question 9 – Can you explain the use of Salesforce
Custom Metadata Types and how it differs from
Custom Settings?
Answer – Custom settings have their own explosion
controls and can be visible to relevant profiles and
users. Custom Metadata records can be acquired by
all users, but you can control the visibility of custom
metadata types utilizing permissions. Moreover,
custom settings have specific limitations on the
number of records and field types.

Custom setting – It is a type of object in Salesforce that
permits you to create more custom data storage at the
firm, profile, or user level. It is stored in the application
hoard and can be accessed through the Apex code
efficiently.
Custom Metadata – It is also a type of object in Salesforce
that allows you to create data storage, but it is custom-
made at the metadata level and can be arranged between
multiple environments.
Definition of Custom Setting
and Custom Metadata

Question 10 – How would you ensure data quality in
a Salesforce implementation?
Answer – Data quality can be secured by executing
validation and duplicate rules and using the Data
Loader to check data before importing it. Regular
data audits can also be performed to find and correct
variability. Also, offering user training to ensure they
understand the importance of data quality and how
to input data efficiently can help you maintain data
quality.

Question 11 – Can we stop users from deleting the
record using a validation rule?
Answer – Unfortunately verification rules do not
work in delete contexts, so a solution utilizing just RH
and validation rules would not be possible. Moreover,
the delete operation will go through, and the
verification rule won’t be able to hold it.

Question 12 – Is it possible to fire a validation rule
only when a record is being inserted and not being
updated?
Answer – Yes it is possible to fire a validation rule
only when a record is being inserted and not being
inserted. Check out the ISNEW () and ISCHANGED ()
functions. Rule entries that comprises ISNEW() says if
there is a new record created, it will fire. Those which
include ISCHANGED() says if there is a change in the
subsisting record, the rule will fire.

Question 13 – What is the difference between
ISNULL and ISBLANK?
important admin interview questions in Salesforce.
ISBLANK has the same practicality as ISNULL, but
also holds up text fields. Salesforce will continue to
support ISNULL, so you do not require to change any
existing formulas.

Question 14 – What is the page layout in Salesforce?
Answer – Page layouts control the layout and firms
of buttons fields, s-controls, visualforce, custom links,
and related lists on object record pages. They also
help understand which fields are visible, read only,
and needed. Use different page layouts to customize
the content of record pages for your users.

Question 15 – What is the difference between a
public group and a Queue?
Answer – Huge difference between Queue and the
public group is queues are utilized as owners of
records to share load while groups are used for
security, i.e., to open up an outbreak for a set of
users.

Question 16 – What is public read-write transfer
available on specific objects in OWD?
Answer – Public read-write transfer available on
relevant objects in OWD is usually available only for
the case and lead objects, along with users being able
to read and write the record. They can also transfer
ownership of the record based on whether they have
an appropriate approach to the profile. Moreover, to
know more about Salesforce admin interview
questions then you can join Salesforce admin training
at any renowned training institute.

Question 17 – What will happen to child records if we
delete a parent record in Lookup Relationship?
Answer – When you define a lookup relationship
within two objects, you choose a result for if the main
record is deleted what should happen with lookup
value will be cleared, or we will regulate the user
from deleting the main record itself.

Question 18 – What are the different types of
sandboxes available in Salesforce, and what are their
uses?
Answer – To help multiple organizations with their
unique development needs, there are 4 different
types of Sandbox in Salesforce that you need to
know:

• Developer Sandbox – It is meant for development and testing in
an isolated environment. A developer Sandbox comprises a copy
of your production organization’s configuration.
• Developer Pro Sandbox – It is usually used to handle more
development and quality assurance assignments and for
integration testing or user training.
• Partial Copy – It is used for quality assurance tasks like user
acceptance testing, integration testing, and training.
• Full Copy Sandbox – It supports performance testing, load
testing and staging at the same time.
This is the most commonly asked Salesforce admin interview
questions that you should go through.

Question 19 – Can you mark standard fields as
Dependent fields?
Answer – No

Question 20 – What is the search layout, and how do we see it?
Answer – Search layouts let you control what users see when
search returns outcomes. You can also generate layouts for
standard and custom objects, making sure the layout shows
users what’s most specific to them. Layouts are applied on a
per-object basis. The moderations you make for an object’s
layout applies to all users.If you are interested in enhancing
your software development skills further, we recommend you to
check Quantoknack Training Salesforce admin courses online.
This course can help you learn the right skills and make you
ready to grab a better Salesforce admin job role.

Top 20 Advanced Salesforce Admin Interview Questions

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