SlideShare a Scribd company logo
Top Reasons Why Identity Management
Projects Fail and How to Avoid Them
Mali Vanamali
CA Services
Principal Services Architect
North America Security and Compliance Practice
2 © 2015 CA. ALL RIGHTS RESERVED.
Agenda
I n t r o d u c t i o n
O v e r v i e w
Q & A
K e y R e a s o n s f o r I D M P r o j e c t F a i l u r e
4
1
2
3
3 © 2015 CA. ALL RIGHTS RESERVED.
 Underlying business process
 Types of user population
 Defining entitlements to match job function
 Business rules for provisioning
WHAT MAKES IDENTITY MANAGEMENT PROJECTS COMPLEX?
4 © 2015 CA. ALL RIGHTS RESERVED.
REASON 5
Not enough
testing
REASON 4
Trying to do more
in less time
REASON 3
Lack of role
definition
REASON 2
80/20 Rules
not followed
REASON 1
Scope creep-
Moving target
Key Reasons for IDM Project Failure
5 © 2015 CA. ALL RIGHTS RESERVED.
Key Reasons for IDM Project Failure
5
4
3
2
1
Trying to do more in less time
Lack of role definition
80/20 rules not followed
Scope Creep / Moving Target
Not enough testing
6 © 2015 CA. ALL RIGHTS RESERVED.
Reason 5- Not Enough Testing
TEST TEST AND TEST AGAIN.
Scope of testing is narrow
Real data is not used in testing
Too much focus on negative testing
Time allocated for testing is limited
5
7 © 2015 CA. ALL RIGHTS RESERVED.
Reason 4- Trying to do more with less
DID YOU FORGET
SOMETHING???
Overload Requirements
Project end date too aggressive
Underestimated functional
requirements
Lack of coexistence strategy
4
8 © 2015 CA. ALL RIGHTS RESERVED.
Reason 3- Half Hearted measures
Engage the business
Lack of automation
Lack of birthright role definition
Unwillingness to re-engineer business
processes
3
9 © 2015 CA. ALL RIGHTS RESERVED.
Reason 2- 80/20 Rule not followed
CLASSIC PARETO PRINCIPLE
Don’t try to fit a square peg in a round
hole
Lack of business involvement
Treated as a technical challenge not a
business solution2
10 © 2015 CA. ALL RIGHTS RESERVED.
Reason 1- Scope creep, shooting a moving target
New requirements added throughout
project lifecycle
Accommodating organization changes
Accommodating UI/UX changes
1
Level set expectations
11 © 2015 CA. ALL RIGHTS RESERVED.
Questions?

More Related Content

PDF
Moving to Open-Source Tools - How to Increase Performance Test Coverage Throu...
PPTX
Fail Fast and Win with Continuous Testing: Uri Scheiner – Jenkins World
PPTX
Testing in a DevOps team
PDF
Take Advantage of CA PPM Application Management Services
PPTX
DevOps Without Measurement is a Fail
PDF
Integrating Automated Testing into DevOps
PPTX
Drive Continuous Delivery With Continuous Testing
PPTX
DOES16 San Francisco - Susanna Brown & Ben Chan - DevOps in the Midst of an A...
Moving to Open-Source Tools - How to Increase Performance Test Coverage Throu...
Fail Fast and Win with Continuous Testing: Uri Scheiner – Jenkins World
Testing in a DevOps team
Take Advantage of CA PPM Application Management Services
DevOps Without Measurement is a Fail
Integrating Automated Testing into DevOps
Drive Continuous Delivery With Continuous Testing
DOES16 San Francisco - Susanna Brown & Ben Chan - DevOps in the Midst of an A...

What's hot (20)

PDF
Tech Talk: The New CA Application Performance Management Team Center—Faster T...
PPT
Test Automation In The Hands of "The Business"
PPTX
Continuous Quality: What DevOps Means for QA
PDF
DOES SFO 2016 - Ross Clanton and Chivas Nambiar - DevOps at Verizon
PPTX
Moving to Continuous Delivery with XebiaLabs XL Release
PPTX
DOES SFO 2016 - Marc Priolo - Are we there yet?
PDF
Leading the Transformation: Stories from the Trenches
PDF
Tech Mahindra ADOPT©: Accelerate DevOps Transformation
PPTX
DevOps - Why 50 deploys per day is essential
PDF
Continuous Testing: A Key to DevOps Success
PDF
Performance Testing in Agile and DevOps Environments
PPTX
DevOps drivein - Mind the Gap
PPTX
SRE-iously: Defining the Principles, Habits, and Practices of Site Reliabilit...
PDF
Rapid Strategic SRE Assessments
PDF
DevOps Best Practices: Managing and Scaling Release Automation Using Visual a...
PDF
Shifting Left: The Evolution of Test Automation
PPSX
Agile Network India | Understanding the importance of a full featured CI/CD p...
PPTX
Foundations of the Scaled Agile Framework 3.0
PPTX
Shift Left Quality Assurance: How to do it. Why it matters.
PDF
Company Overview
Tech Talk: The New CA Application Performance Management Team Center—Faster T...
Test Automation In The Hands of "The Business"
Continuous Quality: What DevOps Means for QA
DOES SFO 2016 - Ross Clanton and Chivas Nambiar - DevOps at Verizon
Moving to Continuous Delivery with XebiaLabs XL Release
DOES SFO 2016 - Marc Priolo - Are we there yet?
Leading the Transformation: Stories from the Trenches
Tech Mahindra ADOPT©: Accelerate DevOps Transformation
DevOps - Why 50 deploys per day is essential
Continuous Testing: A Key to DevOps Success
Performance Testing in Agile and DevOps Environments
DevOps drivein - Mind the Gap
SRE-iously: Defining the Principles, Habits, and Practices of Site Reliabilit...
Rapid Strategic SRE Assessments
DevOps Best Practices: Managing and Scaling Release Automation Using Visual a...
Shifting Left: The Evolution of Test Automation
Agile Network India | Understanding the importance of a full featured CI/CD p...
Foundations of the Scaled Agile Framework 3.0
Shift Left Quality Assurance: How to do it. Why it matters.
Company Overview
Ad

Similar to Top Reasons Why Identity Management Projects Fail & How to Avoid Them (20)

PPTX
28.Causes of project failure A Lecture By Mr Allah Dad Khan Visiting Profes...
PDF
Common errors in it project management english v1.0
PPTX
10 reasons why projects fail or common mistakes to avoid
PPT
Popular Pitfalls In Sdlc Phases 1
DOCX
Why Technology Projects Fail .docx
PPTX
When IT Fails The Business Fails...
PDF
IDC & Gomez Webinar --Best Practices: Protect Your Online Revenue Through Web...
PPTX
Managing software projects
PPT
How Poor Or Missing Requirements Can Kill An It Project
PDF
Turn your customer's needs into successful it projects it-toolkits
PPTX
assingnment 56
PDF
It project management infamous failures, classic mistakes, and best practices
DOCX
The picture is indeed meant to startle — he doesn’t like the facts.docx
PDF
Software projects can go well... ask me how
PDF
CORE slides for Venture Lab 2012 organized by Chuck Eesley
PPTX
Hire andretaindevelopers
PDF
7 factors responsible for the failure of it projects converted (1)
PDF
How to prevent your tpm project from failing
PPTX
Application_Workflow_Design_issues presentation
28.Causes of project failure A Lecture By Mr Allah Dad Khan Visiting Profes...
Common errors in it project management english v1.0
10 reasons why projects fail or common mistakes to avoid
Popular Pitfalls In Sdlc Phases 1
Why Technology Projects Fail .docx
When IT Fails The Business Fails...
IDC & Gomez Webinar --Best Practices: Protect Your Online Revenue Through Web...
Managing software projects
How Poor Or Missing Requirements Can Kill An It Project
Turn your customer's needs into successful it projects it-toolkits
assingnment 56
It project management infamous failures, classic mistakes, and best practices
The picture is indeed meant to startle — he doesn’t like the facts.docx
Software projects can go well... ask me how
CORE slides for Venture Lab 2012 organized by Chuck Eesley
Hire andretaindevelopers
7 factors responsible for the failure of it projects converted (1)
How to prevent your tpm project from failing
Application_Workflow_Design_issues presentation
Ad

More from CA Technologies (20)

PPTX
CA Mainframe Resource Intelligence
PDF
Mainframe as a Service: Sample a Buffet of IBM z/OS® Platform Excellence
PDF
Case Study: How CA Went From 40 Days to Three Days Building Crystal-Clear Tes...
PDF
Case Study: How The Home Depot Built Quality Into Software Development
PDF
Pre-Con Ed: Privileged Identity Governance: Are You Certifying Privileged Use...
PDF
Case Study: Privileged Access in a World on Time
PDF
Case Study: How SGN Used Attack Path Mapping to Control Privileged Access in ...
PDF
Case Study: Putting Citizens at The Center of Digital Government
PDF
Making Security Work—Implementing a Transformational Security Program
PDF
Keynote: Making Security a Competitive Advantage
PDF
Emerging Managed Services Opportunities in Identity and Access Management
PDF
The Unmet Demand for Premium Cloud Monitoring Services—and How Service Provid...
PDF
Leveraging Monitoring Governance: How Service Providers Can Boost Operational...
PDF
The Next Big Service Provider Opportunity—Beyond Infrastructure: Architecting...
PDF
Application Experience Analytics Services: The Strategic Digital Transformati...
PDF
Application Experience Analytics Services: The Strategic Digital Transformati...
PDF
Strategic Direction Session: Deliver Next-Gen IT Ops with CA Mainframe Operat...
PDF
Strategic Direction Session: Enhancing Data Privacy with Data-Centric Securit...
PDF
Blockchain: Strategies for Moving From Hype to Realities of Deployment
PDF
Establish Digital Trust as the Currency of Digital Enterprise
CA Mainframe Resource Intelligence
Mainframe as a Service: Sample a Buffet of IBM z/OS® Platform Excellence
Case Study: How CA Went From 40 Days to Three Days Building Crystal-Clear Tes...
Case Study: How The Home Depot Built Quality Into Software Development
Pre-Con Ed: Privileged Identity Governance: Are You Certifying Privileged Use...
Case Study: Privileged Access in a World on Time
Case Study: How SGN Used Attack Path Mapping to Control Privileged Access in ...
Case Study: Putting Citizens at The Center of Digital Government
Making Security Work—Implementing a Transformational Security Program
Keynote: Making Security a Competitive Advantage
Emerging Managed Services Opportunities in Identity and Access Management
The Unmet Demand for Premium Cloud Monitoring Services—and How Service Provid...
Leveraging Monitoring Governance: How Service Providers Can Boost Operational...
The Next Big Service Provider Opportunity—Beyond Infrastructure: Architecting...
Application Experience Analytics Services: The Strategic Digital Transformati...
Application Experience Analytics Services: The Strategic Digital Transformati...
Strategic Direction Session: Deliver Next-Gen IT Ops with CA Mainframe Operat...
Strategic Direction Session: Enhancing Data Privacy with Data-Centric Securit...
Blockchain: Strategies for Moving From Hype to Realities of Deployment
Establish Digital Trust as the Currency of Digital Enterprise

Recently uploaded (20)

PDF
Dropbox Q2 2025 Financial Results & Investor Presentation
PDF
Machine learning based COVID-19 study performance prediction
PDF
Electronic commerce courselecture one. Pdf
PDF
Review of recent advances in non-invasive hemoglobin estimation
PPT
“AI and Expert System Decision Support & Business Intelligence Systems”
PDF
Advanced methodologies resolving dimensionality complications for autism neur...
PDF
Reach Out and Touch Someone: Haptics and Empathic Computing
PDF
Diabetes mellitus diagnosis method based random forest with bat algorithm
PDF
cuic standard and advanced reporting.pdf
PDF
NewMind AI Weekly Chronicles - August'25-Week II
PDF
Building Integrated photovoltaic BIPV_UPV.pdf
PDF
TokAI - TikTok AI Agent : The First AI Application That Analyzes 10,000+ Vira...
PDF
Per capita expenditure prediction using model stacking based on satellite ima...
PDF
gpt5_lecture_notes_comprehensive_20250812015547.pdf
PPTX
Programs and apps: productivity, graphics, security and other tools
PDF
Encapsulation_ Review paper, used for researhc scholars
PDF
Encapsulation theory and applications.pdf
PDF
Build a system with the filesystem maintained by OSTree @ COSCUP 2025
PPTX
sap open course for s4hana steps from ECC to s4
PDF
Architecting across the Boundaries of two Complex Domains - Healthcare & Tech...
Dropbox Q2 2025 Financial Results & Investor Presentation
Machine learning based COVID-19 study performance prediction
Electronic commerce courselecture one. Pdf
Review of recent advances in non-invasive hemoglobin estimation
“AI and Expert System Decision Support & Business Intelligence Systems”
Advanced methodologies resolving dimensionality complications for autism neur...
Reach Out and Touch Someone: Haptics and Empathic Computing
Diabetes mellitus diagnosis method based random forest with bat algorithm
cuic standard and advanced reporting.pdf
NewMind AI Weekly Chronicles - August'25-Week II
Building Integrated photovoltaic BIPV_UPV.pdf
TokAI - TikTok AI Agent : The First AI Application That Analyzes 10,000+ Vira...
Per capita expenditure prediction using model stacking based on satellite ima...
gpt5_lecture_notes_comprehensive_20250812015547.pdf
Programs and apps: productivity, graphics, security and other tools
Encapsulation_ Review paper, used for researhc scholars
Encapsulation theory and applications.pdf
Build a system with the filesystem maintained by OSTree @ COSCUP 2025
sap open course for s4hana steps from ECC to s4
Architecting across the Boundaries of two Complex Domains - Healthcare & Tech...

Top Reasons Why Identity Management Projects Fail & How to Avoid Them

  • 1. Top Reasons Why Identity Management Projects Fail and How to Avoid Them Mali Vanamali CA Services Principal Services Architect North America Security and Compliance Practice
  • 2. 2 © 2015 CA. ALL RIGHTS RESERVED. Agenda I n t r o d u c t i o n O v e r v i e w Q & A K e y R e a s o n s f o r I D M P r o j e c t F a i l u r e 4 1 2 3
  • 3. 3 © 2015 CA. ALL RIGHTS RESERVED.  Underlying business process  Types of user population  Defining entitlements to match job function  Business rules for provisioning WHAT MAKES IDENTITY MANAGEMENT PROJECTS COMPLEX?
  • 4. 4 © 2015 CA. ALL RIGHTS RESERVED. REASON 5 Not enough testing REASON 4 Trying to do more in less time REASON 3 Lack of role definition REASON 2 80/20 Rules not followed REASON 1 Scope creep- Moving target Key Reasons for IDM Project Failure
  • 5. 5 © 2015 CA. ALL RIGHTS RESERVED. Key Reasons for IDM Project Failure 5 4 3 2 1 Trying to do more in less time Lack of role definition 80/20 rules not followed Scope Creep / Moving Target Not enough testing
  • 6. 6 © 2015 CA. ALL RIGHTS RESERVED. Reason 5- Not Enough Testing TEST TEST AND TEST AGAIN. Scope of testing is narrow Real data is not used in testing Too much focus on negative testing Time allocated for testing is limited 5
  • 7. 7 © 2015 CA. ALL RIGHTS RESERVED. Reason 4- Trying to do more with less DID YOU FORGET SOMETHING??? Overload Requirements Project end date too aggressive Underestimated functional requirements Lack of coexistence strategy 4
  • 8. 8 © 2015 CA. ALL RIGHTS RESERVED. Reason 3- Half Hearted measures Engage the business Lack of automation Lack of birthright role definition Unwillingness to re-engineer business processes 3
  • 9. 9 © 2015 CA. ALL RIGHTS RESERVED. Reason 2- 80/20 Rule not followed CLASSIC PARETO PRINCIPLE Don’t try to fit a square peg in a round hole Lack of business involvement Treated as a technical challenge not a business solution2
  • 10. 10 © 2015 CA. ALL RIGHTS RESERVED. Reason 1- Scope creep, shooting a moving target New requirements added throughout project lifecycle Accommodating organization changes Accommodating UI/UX changes 1 Level set expectations
  • 11. 11 © 2015 CA. ALL RIGHTS RESERVED. Questions?