Top Tech Trends in Materials Handling Technology, Ayre, 2012

Editor's Notes

• #2: Top Tech Trends in Materials Handling Lori Bowen Ayre Infopeople Webinar February 14, 2012 2012 © Lori Bowen Ayre / The Galecia Group. This work product is licensed under a Creative Commons BY-NC-SA 3.0 license.
• #3: Does your heart sink every time you walk into the back room and see rows of full book carts waiting to get checked in or shelved? Photo: University of Colorado Boulder http://ucblibraries.colorado.edu/circulation/return.htm 2012 © Lori Bowen Ayre / The Galecia Group. This work product is licensed under a Creative Commons BY-NC-SA 3.0 license.
• #4: http://www.newyorker.com/online/blogs/books/tny142012 © Lori Bowen Ayre / The Galecia Group. This work product is licensed under a Creative Commons BY-NC-SA 3.0 license.
• #5: Range of products we’ll discuss today • Book drops • Automated Check-ins with Sorters • Dispensers • Kiosks • Sorters for interlibrary delivery • New stuff Focus is on smaller library needs 2012 © Lori Bowen Ayre / The Galecia Group. This work product is licensed under a Creative Commons BY-NC-SA 3.0 license.
• #6: Trends • Prices for all AMH products going down. • Quality of AMH products going up. • Vendor marketplace is settling. • Kiosks filling a niche (but still evolving). • Automated check-ins with at least 3-bin sorters becoming standard. 2012 © Lori Bowen Ayre / The Galecia Group. This work product is licensed under a Creative Commons BY-NC-SA 3.0 license.
• #7: 2012 © Lori Bowen Ayre / The Galecia Group. This work product is licensed under a Creative Commons BY-NC-SA 3.0 license.
• #8: Book drops inside the library are limited – max capacity is 500 or so items, then what? Adding book drops around town or in parking lot can be a good low-cost solution for • Handling high accumulation periods (holidays, long weekends • Libraries that get all the returns) Place them around town and have delivery service include in pick-ups) 2012 © Lori Bowen Ayre / The Galecia Group. This work product is licensed under a Creative Commons BY-NC-SA 3.0 license.
• #9: 2012 © Lori Bowen Ayre / The Galecia Group. This work product is licensed under a Creative Commons BY-NC-SA 3.0 license.
• #10: 2012 © Lori Bowen Ayre / The Galecia Group. This work product is licensed under a Creative Commons BY-NC-SA 3.0 license.
• #11: 2012 © Lori Bowen Ayre / The Galecia Group. This work product is licensed under a Creative Commons BY-NC-SA 3.0 license.
• #12: Locations• outside wall (in place of or supplementing book drops) • entry way for 24/7 access • inside near service desks Access • no access door (dump) • button to start process • require library card to open door or scan library item Feeding • one-at-a-time (read each bar code or RFID tag) and decide to accept or reject, verify check=in • dump ‘em in (RFID only), may end up getting more than you bargained for, faster Interface • touch screen with instructions, verify success along the way • lights (dump now, wait) RFID or bar code or both • can have bar code reader on top and bottom 2012 © Lori Bowen Ayre / The Galecia Group. This work product is licensed under a Creative Commons BY-NC-SA 3.0 license.
• #13: TREND! USA is just catching up with Europe…. • SFPL set up much like what is picture here. • See my YouTube link at the end of the slides 2012 © Lori Bowen Ayre / The Galecia Group. This work product is licensed under a Creative Commons BY-NC-SA 3.0 license.
• #14: LibraryMate® 500 (LM500) • entry-level • wall-mounted • internal • 1,000 library items per hour • does not reject items • no receipt functionality • multiple languages • barcode and RFID Check-In station, LibraryMate® 1100 • wall mounted • internal • graphic interface • rejects non-library material • issues receipts • multiple languages 2012 © Lori Bowen Ayre / The Galecia Group. This work product is licensed under a Creative Commons BY-NC-SA 3.0 license.
• #15: Library Mate 2000 • exterior use • lighted! • touch screen • rejects items • access door 2012 © Lori Bowen Ayre / The Galecia Group. This work product is licensed under a Creative Commons BY-NC-SA 3.0 license.
• #16: Automated Check-in vendors: • Lyngsoe• 3M • Envisionware• Bibliotheca • Tech-Logic 2012 © Lori Bowen Ayre / The Galecia Group. This work product is licensed under a Creative Commons BY-NC-SA 3.0 license.
• #17: • Automated check-in or self-check-in isn’t enough on its own. • You need a sorter on the back side. • Ideally sorter is in work room • But they can live in closets / small rooms 2012 © Lori Bowen Ayre / The Galecia Group. This work product is licensed under a Creative Commons BY-NC-SA 3.0 license.
• #18: Pricing • $30,000 to over $100,000 • What affects pricing…. – touch screen – access door or drop it in – induction method/rejection of items – indoor/outdoor – receipt • RFID not a significant cost factor 2012 © Lori Bowen Ayre / The Galecia Group. This work product is licensed under a Creative Commons BY-NC-SA 3.0 license.
• #19: • Space required: 8x10 • Lots of discharge options: trolleys, totes (bins), book carts, your own book bins • One pictured here (Lyngsoe) is “convertible.” • The totes are on a shelf which can be dropped to make space for more trolleys (for high-volume return days) 2012 © Lori Bowen Ayre / The Galecia Group. This work product is licensed under a Creative Commons BY-NC-SA 3.0 license.
• #20: Benefits 1. Items checked in before patron enters library 2. Check-in eliminated from staff workflow 3. Separate ready-to-shelve returns 4. Separate media (protect them from damage) 5. Separate items needing staff (e.g. holds, exceptions) 2012 © Lori Bowen Ayre / The Galecia Group. This work product is licensed under a Creative Commons BY-NC-SA 3.0 license.
• #21: Choosing your 3-Bin 1. Does it fit into the space? 2. Does it make paper receipts optional (library setting) and/or offer email receipts? 3. Is it quiet enough? 4. Is it UL-rated? 5. Does it require all material to be RFID-tagged? 6. Does it handle EM security? 7. Is it expandable? Versatile? 8. What are the maintenance requirements? 9. Purchase and annual cost? 2012 © Lori Bowen Ayre / The Galecia Group. This work product is licensed under a Creative Commons BY-NC-SA 3.0 license.
• #22: Entry Level 3-bin sorters: 3M Intelligent Return (not expandable) • Cost: $40,000 including installation and one year warranty, indoor, push button activation (no touch screen) • EM Re-sensitizing +$6K • Outdoor + $3K • Touch screen $14-$18K (indoor-outdoor) 2012 © Lori Bowen Ayre / The Galecia Group. This work product is licensed under a Creative Commons BY-NC-SA 3.0 license.
• #23: Entry level 3-bin from Bibliotheca SmartSort 200 • No touch screen • No receipt • No reject option • Inside and outside models • Pricing: $30K range with 3-bin sorter 2012 © Lori Bowen Ayre / The Galecia Group. This work product is licensed under a Creative Commons BY-NC-SA 3.0 license.
• #24: Not Worthwhile 2bin Pictured: BibliothecaITG, Libramation, and mk Sorting products • $25,000 - $30,000 Mk Sorting unit • San Mateo County, CA • Palm Springs getting a 7-9 bin from mk Sorting 2012 © Lori Bowen Ayre / The Galecia Group. This work product is licensed under a Creative Commons BY-NC-SA 3.0 license.
• #25: 2012 © Lori Bowen Ayre / The Galecia Group. This work product is licensed under a Creative Commons BY-NC-SA 3.0 license.
• #26: $50,000 with holds handling included (and printer)Ideally 10x10 available in backroom2012 © Lori Bowen Ayre / The Galecia Group. This work product is licensed under a Creative Commons BY-NC-SA 3.0 license.
• #27: Dropping the “blue” line and moving toward a product line resulting from their Trion acquisition. This is good news. 2012 © Lori Bowen Ayre / The Galecia Group. This work product is licensed under a Creative Commons BY-NC-SA 3.0 license.
• #28: 3M FX Model - Expandable • 3M FX 5 Bin Base Model is $77k • 3M FX 7 Bin Base Model is $100k • staff induction - add $31k • Includes installation and a one year warranty. 2012 © Lori Bowen Ayre / The Galecia Group. This work product is licensed under a Creative Commons BY-NC-SA 3.0 license.
• #29: Used to be you had to pay more to get the quality of Lyngsoe (formerly FKI Logistex). But now competitive price-wise. Great products. 2012 © Lori Bowen Ayre / The Galecia Group. This work product is licensed under a Creative Commons BY-NC-SA 3.0 license.
• #30: NOTE! AMH is affordable because it doesn’t require RFID… Biggest library sorter in USA is in King County – bar code based150 sort destinations with room for 50 moreSort 54,000 items a day2012 © Lori Bowen Ayre / The Galecia Group. This work product is licensed under a Creative Commons BY-NC-SA 3.0 license.
• #31: 2012 © Lori Bowen Ayre / The Galecia Group. This work product is licensed under a Creative Commons BY-NC-SA 3.0 license.
• #32: 2012 © Lori Bowen Ayre / The Galecia Group. This work product is licensed under a Creative Commons BY-NC-SA 3.0 license.
• #33: R-Series is for RFID, no V.Now can convert V-series to RFID2012 © Lori Bowen Ayre / The Galecia Group. This work product is licensed under a Creative Commons BY-NC-SA 3.0 license.
• #34: OneStop. Screen shot is from the first showing of the OneStop at Midwinter ALA 2006. Envisionware print/reservation station can be upgraded to OneStop at a very modest cost. • print and reservation • check out • check-in • integrate with payment systems 2012 © Lori Bowen Ayre / The Galecia Group. This work product is licensed under a Creative Commons BY-NC-SA 3.0 license.
• #35: CircIT Combo Station® Self Check-Out System • Two screen self check out stations • patrons help themselves • staff can easily resolve blocks without leaving the circulation desk • touch screen monitor • fully customizable screens http://www.tech-logic.com/solutions/self-service.asp 2012 © Lori Bowen Ayre / The Galecia Group. This work product is licensed under a Creative Commons BY-NC-SA 3.0 license.
• #36: New line from new Bibliotheca RFID or Barcode SmartServe 400 With RFID, put it in the box and it will read it. 2012 © Lori Bowen Ayre / The Galecia Group. This work product is licensed under a Creative Commons BY-NC-SA 3.0 license.
• #37: Add-on for the SmartServe 400 • Attaches seamlessly • offers convenient and secure way to accept multiple payment types • Payment options include, chip & pin, debit and credit cards, coin and bills • also offers coin return 2012 © Lori Bowen Ayre / The Galecia Group. This work product is licensed under a Creative Commons BY-NC-SA 3.0 license.
• #38: Tech Logic MyMobileLibrary: App, Powered by Boopsie (Debuted in New Orleans) • mobile self check-out application • scan an item’s barcode using their smartphone’s camera to check out an item from anywhere within a library • manage their library account • powered by Boopsie• patrons privately and securely check out items from anywhere within a library using a smartphone. • MyMobileLibrary: Security Kiosk - Patrons place on kiosk shelf and the items’ RFID theft bits are automatically deactivated if the items have been properly checked out • Compatible with Android, BlackBerry, iPhone, and Windows Mobile. 2012 © Lori Bowen Ayre / The Galecia Group. This work product is licensed under a Creative Commons BY-NC-SA 3.0 license.
• #39: 2012 © Lori Bowen Ayre / The Galecia Group. This work product is licensed under a Creative Commons BY-NC-SA 3.0 license.
• #40: Formerly ITG DiscXpress• 500 discs per tower • inside are five carousels containing 125 items each • Handles multipart sets nicely (up to 5 discs at a time) 2012 © Lori Bowen Ayre / The Galecia Group. This work product is licensed under a Creative Commons BY-NC-SA 3.0 license.
• #41: Kiosk + one tower $13,500 Each tower another $5,000 $13, 500 500 discs $27/disc $18,500 1000 discs $18/disc $23,500 1500 discs $16/disc $28,500 2000 discs $14/disc San Bernardino has one. 2012 © Lori Bowen Ayre / The Galecia Group. This work product is licensed under a Creative Commons BY-NC-SA 3.0 license.
• #42: aka LAT-Stena for Staff Use • Dispensers contain 150 disks • Stack 4 dispensers for total of 600 • Daisy chain three stacks (1800 discs max) $5000 Base unit (600 discs) plus $1300 per “dispenser” (150 discs) - $8/disc? 2012 © Lori Bowen Ayre / The Galecia Group. This work product is licensed under a Creative Commons BY-NC-SA 3.0 license.
• #43: 2012 © Lori Bowen Ayre / The Galecia Group. This work product is licensed under a Creative Commons BY-NC-SA 3.0 license.
• #44: Mk LibDispenser (Milbrae) $160,000 plus install which can be significant Capacity: 500 books Two models: one or two screens • Two screens allow a person to browse while another person returns or picks-up items • Can be more confusing… • OPAC access (optional) 2012 © Lori Bowen Ayre / The Galecia Group. This work product is licensed under a Creative Commons BY-NC-SA 3.0 license.
• #45: Alameda Free Library (Red Box style) • Configured for “walk up” use only • No browsing the catalog, just items inside 2012 © Lori Bowen Ayre / The Galecia Group. This work product is licensed under a Creative Commons BY-NC-SA 3.0 license.
• #46: $140,000 • 1st customer went live 1/26/12 (and they’re happy!) • 220 books or 500 CD/DVDs • 24/7 • RFID required • Walk-up service only 2012 © Lori Bowen Ayre / The Galecia Group. This work product is licensed under a Creative Commons BY-NC-SA 3.0 license.
• #47: $140,000 1st install: Pittsburg Point BART Library-A-Go-Go • Targeting > 20 miles from a library outlet and commuters • Very popular • Hasn’t been easy going: lots of fiddling required (thanks Contra Costa!) • Signing up lots of new patrons 2012 © Lori Bowen Ayre / The Galecia Group. This work product is licensed under a Creative Commons BY-NC-SA 3.0 license.
• #48: $20,000 Connect to ILS (or not) • If not, batch updates to ILS required Don’t accept returns so labor intensive But they’re a hit! 2012 © Lori Bowen Ayre / The Galecia Group. This work product is licensed under a Creative Commons BY-NC-SA 3.0 license.
• #49: 2012 © Lori Bowen Ayre / The Galecia Group. This work product is licensed under a Creative Commons BY-NC-SA 3.0 license.
• #50: If you took the RFID survey, you heard about an “RFID Tunnel” • Used in UK, but not here (yet). • Put your box of stuff from B&T in the tunnel and everything inside gets checked in. (up to 50 items) • $11K 2012 © Lori Bowen Ayre / The Galecia Group. This work product is licensed under a Creative Commons BY-NC-SA 3.0 license.
• #51: Another new thing from Bibliotheca – SmartStock 600 • Fits onto existing library shelves • Includes antenna every foot plus reader at the end of the section • Connected to ILS via LAN • Powered by Ethernet • Pricing may change but now approximately $250 per 3’ section 2012 © Lori Bowen Ayre / The Galecia Group. This work product is licensed under a Creative Commons BY-NC-SA 3.0 license.
• #52: • What’s New – ISO 28560 established – US likely to go with ISO 28560-2 • Why it matters – Do more with RFID tags – RFID Interoperability! http://galecia.com/presentations/ 2012 © Lori Bowen Ayre / The Galecia Group. This work product is licensed under a Creative Commons BY-NC-SA 3.0 license.
• #53: http://galecia.com/presentations/2011/label-less-library-logistics-implementing-labor-saving-practices-massachusetts-hi2012 © Lori Bowen Ayre / The Galecia Group. This work product is licensed under a Creative Commons BY-NC-SA 3.0 license.
• #54: Brand new product from Tech Logic: MediaSurfer• released at Midwinter ALA • libraries manage content and configuration • patrons can also download whatever they wish during their use of the device • Upon return, system wipes all activity and downloads and restores the device to the default (library) configuration • Credit card swipe is optional 2012 © Lori Bowen Ayre / The Galecia Group. This work product is licensed under a Creative Commons BY-NC-SA 3.0 license.
• #55: Feel free to contact me: lori.ayre@galecia.com, (707) 763-6869http://galecia.comCheck out some related videos at http://www.youtube.com/user/loriayre/featured2012 © Lori Bowen Ayre / The Galecia Group. This work product is licensed under a Creative Commons BY-NC-SA 3.0 license.