Thank you for your
interest in the world’s
largest online library of
video-based training for
the Recruitment Industry

As recruiters we are so bombarded with new tools,
practices and legislation – it feels impossible to keep up.
That’s why accessing quality knowledge “quickly” is critical.

Welcome to trainedUp!

       trainedUp! is transforming the way
       recruitment instruction is formed by
       using technology to bring groups of
       individuals together to co-produce
       dynamic content, thought and
       intellect. It’s about mass-
       collaboration to set in motion new
       thought, to innovate and to lift
       standards. Harnessing collaboration
       to create enormous collective value.

       Used by Recruiters to learn more, to
       work smarter, to inspire creativity and to outperform.

       þ     Quality
              Recruitment instruction

       þ     Quick
              In 4 minutes

       þ     Convenient
              Internet & mobile

+ 100% tax deductible in Australia

              Answers you need.
            When you need them.

( _1300 984 896 * _info@trainedup.com
What our clients are saying:
“I have really enjoyed using trainedUp. It is very easy to use and the 4 minute video
bites are informative and to the point. I also like the fact that you can replay the
videos as many times as you like. They are categorized and it is now very easy to
search for a topic of interest”.
“When people come on board from different industries … after induction their minds are
normally close to overloading! trainedUp offers them the opportunity to go through the
various modules again and again as and when they need it”.

“With the training being short videos there is the ability to do a short
preparation session before starting each day”.

“The use of trainedUp has contributed to my
knowledge as a recruiter. I am continually
learning and having access to these
videos definitely enables me to expand
my knowledge”.

“It is a great time efficient system, and the
topics are very motivational for
sales staff”

“trainedUp is a professional training tool that
is straight to the point and not too time
consuming. Therefore I will be coming back
for more”.

“You can always learn something new - and it
reinforces good recruitment practice”.
“I would recommend it to managers of
recruitment businesses as it allows for
ongoing training even if the manager
cannot be present. It also allows focused
discussions around particular topics”.


 “It is a great way to refresh and stay positive, training always makes you go back to
your branch feeling like you are going to rule the world, so little bits of training or ideas
here and there, just helps keep in that motivated frame of mind”.



( _1300 984 896 * _info@trainedup.com
A list of video knowledge-bites enjoyed on
trainedUp!
The Placement process
 Interview preparation                                                Beginner
 Building rapport through the recruitment process                     Beginner
 Urgency - How to save time in the recruitment process                Beginner
 Increasing applicant acceptance rates                                Beginner
 Is my candidate ripe for a counter-offer?                            Beginner
 Urgency - Urgency through the recruitment process                    Beginner
 My candidate has an interview – now what? Considerations             Beginner
 My candidate has an interview – now what? Preparations               Beginner
 Client preparation for a candidate interview                         Beginner
 Declining shortlisted candidates                                     Beginner
 Why should I reference check, and how?                               Beginner
 Making an offer                                                      Beginner
 Resignation Counseling                                               Beginner
 My candidate received a counter-offer - what now?                    Beginner
 After placement servicing                                            Beginner
 Candidate preparation for a senior / executive interview             Beginner
 Understanding poor performance feedback on a reference check         Advanced
 How do you interpret a Psychometric test when it shows a less than   Advanced
 ideal fit? - Understanding Limitations
 How do you interpret a Psychometric test when it shows a less than   Advanced
 ideal fit? - Interpreting results

Social Networking
 Social Media - Benefits for the recruiter                            Beginner
 LinkedIn - Setting up and maximizing your profile                    Beginner
 LinkedIn - Building your networks                                    Beginner
 LinkedIn - Using groups for your benefit                             Advanced
 Linked In - Basic search techniques                                  Advanced
 Twitter - An introduction for the recruiter                          Advanced
 Twitter - Making and Marketing your profile                          Advanced




( _1300 984 896 * _info@trainedup.com
Headhunting
 Headhunting Search - The search process                              Advanced
 Headhunting Search - Skills And Strategies                           Advanced
 Headhunting Search - Target company list                             Advanced
 How do I open a headhunting discussion?                              Advanced


Selecting candidates
 When should I say “no” to working on a recruitment requirement?      Beginner
 My client’s job order discriminates - what should I do?              Beginner
 Conducting effective candidate screening                             Beginner
 The magic question                                                   Beginner
 Closed and Open questions in the recruitment process                 Beginner
 How do I conceptualise the job opportunity I am selling?             Beginner
 Competencies - what are they and how can they help me recruit?       Beginner
 Opening a candidate interview                                        Beginner
 I am recruiting a role – how do I structure the interview?           Beginner
 Documenting your interviews - tips and tricks                        Beginner
 Closing a candidate interview                                        Beginner
 How do I match a candidate to a role?                                Beginner
 Make or Break Questions – Remuneration Packages                      Beginner
 What are the questions I should ask candidates, which will make my   Beginner
 job easier?
 How do I avoid discrimination issues in a recruitment process?       Beginner
 How do I run a group interview / assessment centre?                  Beginner
 Interview simulation - Introduction                                  Beginner
 Interview simulation - Implementing your simulation                  Advanced
 How do I scope a client’s role / job brief?                          Advanced
 Identifying core competencies                                        Advanced
 How do I use selection criteria to create interview questions?       Advanced
 Evaluating candidates post-interview                                 Advanced
 What is a behavioural competency interview and how is it done?       Advanced
 What is Psychometrics and how beneficial are they in practice?       Strategy
 Which Psychometric assessment should I use, and when?                Strategy
 What is the OCEAN personality inventory?                             Strategy




( _1300 984 896 * _info@trainedup.com
Emotional Intelligence in Recruitment
 I want to set goals for myself - can you help me? SMART goals         Beginner
 Body language - perceiving others body language                       Beginner
 Emotional Intelligence - 1 Self awareness                             Beginner
 Emotional Intelligence - 2 Self management                            Beginner
 Emotional Intelligence - 3 Social awareness                           Beginner
 Emotional Intelligence - 4 Relationship management                    Beginner
 Hired to talk? Hired to listen!                                       Beginner
 Mindsets and laws of attraction                                       Beginner
 Recruitment values                                                    Beginner
 Resilience and stress management                                      Beginner
 What are the commonly held behaviours of top recruitment              Beginner
 performers?
 The trust equation                                                    Advanced
 Conflict resolution                                                   Advanced


Prospecting & Sales
 Using reference checks as a marketing tool                            Beginner
 I need advice on developing a new niche – Do the Numbers              Beginner
 I need advice on developing a new niche – Balancing call types over   Beginner
 time
 I need advice on developing a new niche – Recognition & Repetition    Beginner
 Understanding organisational structures – is it important?            Beginner
 How do I get past the gatekeeper?                                     Beginner
 How do I get my “elevator pitch” right?                               Beginner
 How do I become more confident with cold calls? – Connect the dots    Beginner
 How do I become more confident with cold calls? – The Give & Take     Beginner
 How do I handle objections? The Feel, Felt, Found Method.             Beginner
 How do I handle objections? - The big six                             Beginner
 We have a preferred supplier agreement” - managing objections         Beginner
 “I don’t use recruiters / agencies” –managing objections              Advanced
 “You are too expensive” - managing objections                         Advanced
 I need advice on developing a new niche–Leaders, Lynch Pins &         Advanced
 Launches




( _1300 984 896 * _info@trainedup.com
Proposals & Negotiations
 How do I prepare for a client meeting?                                  Beginner
 What should I do at a client meeting?                                   Beginner
 Can you advise on a standard structure to follow for all introductory   Beginner
 client meetings?
 Help me explain the recruitment process steps to clients                Beginner
 How do I sell temp / labour-hire services?                              Beginner
 Tell me about retained assignments & when I should pitch them.          Beginner
 How do I sell more retained assignments?                                Beginner
 Tips for the Negotiator – anchoring, thanking & acceptance              Beginner
 Why should I sell client-paid advertising?                              Advanced
 How do I sell more client-paid advertising?                             Advanced
 How do I sell benefits instead of features?                             Advanced
 What are the levers in recruitment Terms of Business?                   Advanced
 Levers & Leverage – what are they & how do I use them in a              Advanced
 recruitment environment
 I need to sharpen my persuasion skills – an introduction                Advanced
 I need to sharpen my persuasion skills – understand thought             Advanced
 processes
 What is a BATNA?                                                        Advanced
 What are the different negotiation styles?                              Advanced
 Mark up versus margin                                                   Advanced
 “Talk to Purchasing” keeps coming up – what is that about?              Strategy
 RFI, RFP, and RFT - what is that about?                                 Strategy



Building your recruitment business
 Building your recruitment business - Strategies to minimize risk        Strategy
 Building your recruitment business - Strategies to increase value       Strategy
 Building your recruitment business - Habits of highly successful        Strategy
 businesses
 Building your recruitment business - Think big to be big                Strategy
 Building your recruitment business – Defining USP                       Strategy




              contactUs!
              © TrainedUp Media Pty Ltd
              ABN 71 140 044 186
              All rights reserved

( _1300 984 896 * _info@trainedup.com

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trainedUp!

  • 1. Thank you for your interest in the world’s largest online library of video-based training for the Recruitment Industry As recruiters we are so bombarded with new tools, practices and legislation – it feels impossible to keep up. That’s why accessing quality knowledge “quickly” is critical. Welcome to trainedUp! trainedUp! is transforming the way recruitment instruction is formed by using technology to bring groups of individuals together to co-produce dynamic content, thought and intellect. It’s about mass- collaboration to set in motion new thought, to innovate and to lift standards. Harnessing collaboration to create enormous collective value. Used by Recruiters to learn more, to work smarter, to inspire creativity and to outperform. þ Quality Recruitment instruction þ Quick In 4 minutes þ Convenient Internet & mobile + 100% tax deductible in Australia Answers you need. When you need them. ( _1300 984 896 * _info@trainedup.com
  • 2. What our clients are saying: “I have really enjoyed using trainedUp. It is very easy to use and the 4 minute video bites are informative and to the point. I also like the fact that you can replay the videos as many times as you like. They are categorized and it is now very easy to search for a topic of interest”. “When people come on board from different industries … after induction their minds are normally close to overloading! trainedUp offers them the opportunity to go through the various modules again and again as and when they need it”. “With the training being short videos there is the ability to do a short preparation session before starting each day”. “The use of trainedUp has contributed to my knowledge as a recruiter. I am continually learning and having access to these videos definitely enables me to expand my knowledge”. “It is a great time efficient system, and the topics are very motivational for sales staff” “trainedUp is a professional training tool that is straight to the point and not too time consuming. Therefore I will be coming back for more”. “You can always learn something new - and it reinforces good recruitment practice”. “I would recommend it to managers of recruitment businesses as it allows for ongoing training even if the manager cannot be present. It also allows focused discussions around particular topics”. “It is a great way to refresh and stay positive, training always makes you go back to your branch feeling like you are going to rule the world, so little bits of training or ideas here and there, just helps keep in that motivated frame of mind”. ( _1300 984 896 * _info@trainedup.com
  • 3. A list of video knowledge-bites enjoyed on trainedUp! The Placement process Interview preparation Beginner Building rapport through the recruitment process Beginner Urgency - How to save time in the recruitment process Beginner Increasing applicant acceptance rates Beginner Is my candidate ripe for a counter-offer? Beginner Urgency - Urgency through the recruitment process Beginner My candidate has an interview – now what? Considerations Beginner My candidate has an interview – now what? Preparations Beginner Client preparation for a candidate interview Beginner Declining shortlisted candidates Beginner Why should I reference check, and how? Beginner Making an offer Beginner Resignation Counseling Beginner My candidate received a counter-offer - what now? Beginner After placement servicing Beginner Candidate preparation for a senior / executive interview Beginner Understanding poor performance feedback on a reference check Advanced How do you interpret a Psychometric test when it shows a less than Advanced ideal fit? - Understanding Limitations How do you interpret a Psychometric test when it shows a less than Advanced ideal fit? - Interpreting results Social Networking Social Media - Benefits for the recruiter Beginner LinkedIn - Setting up and maximizing your profile Beginner LinkedIn - Building your networks Beginner LinkedIn - Using groups for your benefit Advanced Linked In - Basic search techniques Advanced Twitter - An introduction for the recruiter Advanced Twitter - Making and Marketing your profile Advanced ( _1300 984 896 * _info@trainedup.com
  • 4. Headhunting Headhunting Search - The search process Advanced Headhunting Search - Skills And Strategies Advanced Headhunting Search - Target company list Advanced How do I open a headhunting discussion? Advanced Selecting candidates When should I say “no” to working on a recruitment requirement? Beginner My client’s job order discriminates - what should I do? Beginner Conducting effective candidate screening Beginner The magic question Beginner Closed and Open questions in the recruitment process Beginner How do I conceptualise the job opportunity I am selling? Beginner Competencies - what are they and how can they help me recruit? Beginner Opening a candidate interview Beginner I am recruiting a role – how do I structure the interview? Beginner Documenting your interviews - tips and tricks Beginner Closing a candidate interview Beginner How do I match a candidate to a role? Beginner Make or Break Questions – Remuneration Packages Beginner What are the questions I should ask candidates, which will make my Beginner job easier? How do I avoid discrimination issues in a recruitment process? Beginner How do I run a group interview / assessment centre? Beginner Interview simulation - Introduction Beginner Interview simulation - Implementing your simulation Advanced How do I scope a client’s role / job brief? Advanced Identifying core competencies Advanced How do I use selection criteria to create interview questions? Advanced Evaluating candidates post-interview Advanced What is a behavioural competency interview and how is it done? Advanced What is Psychometrics and how beneficial are they in practice? Strategy Which Psychometric assessment should I use, and when? Strategy What is the OCEAN personality inventory? Strategy ( _1300 984 896 * _info@trainedup.com
  • 5. Emotional Intelligence in Recruitment I want to set goals for myself - can you help me? SMART goals Beginner Body language - perceiving others body language Beginner Emotional Intelligence - 1 Self awareness Beginner Emotional Intelligence - 2 Self management Beginner Emotional Intelligence - 3 Social awareness Beginner Emotional Intelligence - 4 Relationship management Beginner Hired to talk? Hired to listen! Beginner Mindsets and laws of attraction Beginner Recruitment values Beginner Resilience and stress management Beginner What are the commonly held behaviours of top recruitment Beginner performers? The trust equation Advanced Conflict resolution Advanced Prospecting & Sales Using reference checks as a marketing tool Beginner I need advice on developing a new niche – Do the Numbers Beginner I need advice on developing a new niche – Balancing call types over Beginner time I need advice on developing a new niche – Recognition & Repetition Beginner Understanding organisational structures – is it important? Beginner How do I get past the gatekeeper? Beginner How do I get my “elevator pitch” right? Beginner How do I become more confident with cold calls? – Connect the dots Beginner How do I become more confident with cold calls? – The Give & Take Beginner How do I handle objections? The Feel, Felt, Found Method. Beginner How do I handle objections? - The big six Beginner We have a preferred supplier agreement” - managing objections Beginner “I don’t use recruiters / agencies” –managing objections Advanced “You are too expensive” - managing objections Advanced I need advice on developing a new niche–Leaders, Lynch Pins & Advanced Launches ( _1300 984 896 * _info@trainedup.com
  • 6. Proposals & Negotiations How do I prepare for a client meeting? Beginner What should I do at a client meeting? Beginner Can you advise on a standard structure to follow for all introductory Beginner client meetings? Help me explain the recruitment process steps to clients Beginner How do I sell temp / labour-hire services? Beginner Tell me about retained assignments & when I should pitch them. Beginner How do I sell more retained assignments? Beginner Tips for the Negotiator – anchoring, thanking & acceptance Beginner Why should I sell client-paid advertising? Advanced How do I sell more client-paid advertising? Advanced How do I sell benefits instead of features? Advanced What are the levers in recruitment Terms of Business? Advanced Levers & Leverage – what are they & how do I use them in a Advanced recruitment environment I need to sharpen my persuasion skills – an introduction Advanced I need to sharpen my persuasion skills – understand thought Advanced processes What is a BATNA? Advanced What are the different negotiation styles? Advanced Mark up versus margin Advanced “Talk to Purchasing” keeps coming up – what is that about? Strategy RFI, RFP, and RFT - what is that about? Strategy Building your recruitment business Building your recruitment business - Strategies to minimize risk Strategy Building your recruitment business - Strategies to increase value Strategy Building your recruitment business - Habits of highly successful Strategy businesses Building your recruitment business - Think big to be big Strategy Building your recruitment business – Defining USP Strategy contactUs! © TrainedUp Media Pty Ltd ABN 71 140 044 186 All rights reserved ( _1300 984 896 * _info@trainedup.com