Transformed by You
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This document outlines a community prototyping competition to develop innovative technology solutions to improve neighborhoods. It aims to stimulate collaboration between public services, entrepreneurs, and communities. The competition will include defining challenges, idea generation sessions, prototyping events, and supporting winners to further develop prototypes. The goal is to produce solutions to help public services and customer experiences through community insights and technology. A venue, dates, and budgets are proposed to run prototyping day events where designers and developers turn ideas into prototypes.
Transformed by You
- 1. Community Prototyping Competition REQUIREMENT To develop a Transformed by You competition to stimulate collaboration between public services, entrepreneurs and communities to develop innovative ways of using technology to improve their neighbourhoods. To stimulate people with relevant skills to design prototypes that meet local needs and can be developed further with and for the community (such as community groups / businesses) OUTPUTS Challenge Brief Ideas sessions Community Insights Prototypes Testing sessions Prototyping Event OUTCOMES Public Services Redesign: Solutions produced by communities & designers to stimulate use of technology to support independence and community action Customer Services Innovation: Insights into issues, motivations & solutions to help people to move online to public services RESOURCES REQUIRED • Kent Connects to agree Challenges • £10,000 funding1 • Open data/customer insight relevant to Challenge • Proposed venue for prototyping day • Communications to promote project2 • Service users to test the prototypes TARGET GROUP Kent Connects Kent Customer Services Board Local universities (inc. UKC & UoG) Local designers ICT suppliers (inc. Microsoft3 ) Local ICT students Community groups 1 £9,000 overall allocated to winners of the competition to develop further their ideas and prototypes and £1000 for catering/venue/promotional resource 2 Be part of BAS and possibly the external requirements tender 3 Microsoft also offered to help/sponsor by providing kit and expertise
- 4. Challenges These are the proposed challenges, based on PS ICT Strategy or championed by specific services (arts & culture and broadband). • What challenges you department or organisation would like to put forward? • How can we rephrase these so that they appeal to people putting forward ideas?
- 5. Stages Responsibility Activities MAY JUNE JULY CHALLENGES Working Group Define clear challenge briefs4 so people know what they are working towards Research Design stages that break down the challenge in practical ways Communications , Community & Business Engagement Identify & engage community groups, local businesses and digital entrepreneurs to encourage them to participate in competition Outcomes Develop competition that helps participants feel ownership over issues • Framework for competition • Shared resources people can use to develop prototypes IDEAS Working Group Define criteria that helps focus which ideas to take forward Research Launch online page where people can submit ideas to challenges Customer Services Provide people with customer insight/open data to help understand the issues Customer Services, Community & Business Engagement Organise workshops with community & business groups to help people develop ideas in a productive way (example of method used from last year and output from workshops) Outcomes Develop understanding on people’s skills & motivations to tackle issues • Community insights • Criteria for designing prototypes • Workshops for people to develop ideas PROTOTYPES Communications Market event to web & mobile designers/developers based in Kent and in particular Tunbridge Wells and invite target audiences involved in previous stages of competition Project Management Organise Prototyping Day to help customers/entrepreneurs design prototypes Research Broker support with sponsors to take their ideas & prototypes forward Outcomes Demonstrate how technology can help tackle challenges set • Event for people to design prototypes • Support for people to take forward prototypes 4 See next page
- 6. Tasks & Responsibilities The flowchart above describes the high level activities (more detail is available in a spread sheet from last year’s competition) to run the competition. They are each linked to particular responsibilities. These are proposed based on previous experience of running these competitions, but we would value your feedback, particularly in your area of expertise. • What tasks are missing? • What responsibilities are missing? • Would you be able to take on one of the responsibilities? Venue & Date Venue requirements include the ability to cater for cabaret style layout for approx. 50 people throughout the day with the ability to cope with 50 concurrent internet connections and refreshments & catering (either on site or that can be delivered on site). There is a £1000 budget for venue hire, catering and marketing production. The Trinity Theatre in Tunbridge Wells has been suggested as a venue for the Prototyping Day where designers & developers get together to finalise turning the ideas into prototypes which will then be judged on the day. The Trinity Theatre can provide the Foyer café area and reserve a number of tables for the day (£500). Other suggestions include hiring out a school, with the advantage of being able to use break out rooms. As you can see from the flowchart, the event would need to take place towards end of June-start of July. • Is the venue proposed suitable for this type of event? • Are there any other venues in Tunbridge Wells or West Kent that would be appropriate? • Are there any dates during this period that would not be advised? What would be the best date for this event?
- 7. • DEVELOPING CHALLENGE BRIEFS Working Group Service Commissioners PS ICT Strategy Challenge Briefs Work with services to develop Challenge Briefs Draft Challenge on how ICT could improve their service Outlines high level architecture to deliver Strategy Criteria for what designers should develop their prototypes to Customer Insight Service Data Architecture Working Group Customer Portraits to help designers understand need Data on the Service the prototypes being designed for Requirements to ensure prototypes can work Package up requirements & data to draft Challenge Briefs
- 8. DEVELOPING PROTOTYPING DAY Working Group Designers & Developers Support Prototypes Organises Prototyping Days Help design prototypes based on Challenge Brief Prizes provided by Sponsors to the winning prototypes Outputs produced from the Prototyping Days reviewed based on Challenge Brief criteria Venue Mapping Sponsors Prototyping Days Nominated Partners agrees to host prototyping day Targeting audiences to invite to Prototyping Days Organisations providing prizes to support the Prototyping Days Events inviting designers, commissioners & users to develop prototypes BROKERING SUPPORT POST-EVENT Support Technology User Testing Advice Winners use prize money & in-kind support to develop further prototype Sponsors provide technical resources5 for winners to develop their prototypes R&D Team works with relevant service users to test winning prototypes University sponsors host workshop to get students to develop business models for the winning prototypes Collaboration Investment Work with VCO & business sector to demo prototypes Signpost to seed funding & investment opportunities 5 APIs & development environments
- 9. STAGE DISCUSS CHALLENGES DEVELOP IDEAS DESIGN PROTOTYPES PRIORITISE Make challenges clear so people know what their ideas will address Criteria that helps focus which ideas to take forward Skills6 you’re looking for to turn best ideas into solutions DESIGN Stages that break down the challenge in practical ways Activities to help people develop ideas in a productive way Ways to help customers/entrepreneurs design solutions SUPPORT Collaboration with partners to identify resources to stimulate ideas People with background info to help understand the issues People to take their ideas & prototypes forward OUTCOME Competition that helps participants feel ownership over tackling issues Understanding on people’s skills/motivations to tackle issues Demonstration of how ICT can help people help each other 6 Partners will also be involved as before – to facilitate /participate and also critical friends
- 10. STAGE DISCUSS CHALLENGES DEVELOP IDEAS DESIGN PROTOTYPES PRIORITISE Make challenges clear so people know what their ideas will address Criteria that helps focus which ideas to take forward Skills6 you’re looking for to turn best ideas into solutions DESIGN Stages that break down the challenge in practical ways Activities to help people develop ideas in a productive way Ways to help customers/entrepreneurs design solutions SUPPORT Collaboration with partners to identify resources to stimulate ideas People with background info to help understand the issues People to take their ideas & prototypes forward OUTCOME Competition that helps participants feel ownership over tackling issues Understanding on people’s skills/motivations to tackle issues Demonstration of how ICT can help people help each other 6 Partners will also be involved as before – to facilitate /participate and also critical friends