Transforming Banking Operations with Dynamics 365.pdf
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Dynamics 365 helps banks like NatWest transform operations by providing automated operations, easy access to customer data, and predictive maintenance to streamline workflows and deliver personalized customer service. NatWest faced operational inefficiencies, growth constraints, lack of data access, and inefficient service delivery that led to missed revenue opportunities. Dynamics 365 helped NatWest save over £10 million by enabling 50 million customer interactions annually through a 360-degree customer view and powering 700,000 appointments each year.
Transforming Banking Operations with Dynamics 365.pdf
- 1. Transforming Banking Operations with Dynamics 365 Experience the Impact of Digital Transformation Automated Operations Easy Access To Customer Data Predictive Maintenance Personalized Customer Service Streamlined Workflows
- 2. NatWest Banking Capital Markets Transformation Journey with Dynamics 365 Challenges faced by NatWest Banking Capital Markets How Dynamics 365 helped NatWest Banking Capital Markets Operational Inefficiencies Growth Constraints Data Access Inefficient Service Delivery Missed Revenue Opportunities £10m+ of software savings with Microsoft Dynamics 365 Customer Service Enables 50 million customer interactions Aggregates 150+ customer data attributes into a 360° view Powers 700,000 appointments every year
- 3. Ready to transform your banking operations? sales@dynatechconsultancy.com