Dynamics Day 2017 Melbourne: Digital Transformation with Dynamics 365 keynote
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The document highlights the capabilities of Microsoft Dynamics 365 as a cloud-based solution for digital transformation in business applications, enhancing productivity and enabling integration across existing systems. It emphasizes features such as artificial intelligence, business intelligence analytics, and customizable applications via PowerApps, all aimed at automating processes and improving customer relations. Quotes from industry professionals illustrate the shift from traditional systems to a more adaptable, omni-channel approach facilitated by Dynamics 365.
Dynamics Day 2017 Melbourne: Digital Transformation with Dynamics 365 keynote
- 1. Craig Bates Digital Transformation With Dynamics 365
- 6. Microsoft Dynamics 365 Business applications
- 9. Microsoft Sales Customer Service Field Service Project Service Automation Operations Financials Marketing + Adobe Purpose-built Productive Adaptable Business apps in the cloud Intelligent
- 10. Purpose-built Built for your business, works with existing systems Implement business processes across silos Start with what you need, expand at your own pace Dynamics 365
- 11. Microsoft Sales Customer Service Operations Financials Marketing + Adobe Field Service Project Service Automation
- 12. Prospect Cash Implement business processes across silosInvoice Dynamics 365 FulfillmentSales OrderQuoteOpportunityLead
- 13. Microsoft Sales Customer Service Field Service Project Service Automation Operations Financials Marketing + Adobe Purpose-built Productive Adaptable Business apps in the cloud Intelligent
- 14. Productive Productivity where you want to work Immersive user experience with Office 365 Available on iOS, Android, Windows and web Dynamics 365
- 15. Dynamics 365 + Office 365
- 17. Microsoft Sales Customer Service Field Service Project Service Automation Operations Financials Marketing + Adobe Purpose-built Productive Adaptable Business apps in the cloud Intelligent
- 18. Intelligent Built-in Artificial Intelligence Out-of-box data visualizations and BI Transformational Advanced Analytics platform Dynamics 365
- 19. Dynamics 365+ Cortana Intelligence
- 20. Microsoft Sales Customer Service Field Service Project Service Automation Operations Financials Marketing + Adobe Built-in Artificial Intelligence Relationship Insights Lead Scoring Cross-Sell/Up-Sell Knowledge Base Insights Demand Forecasting Cash Flow Forecast Product Recommendations Preemptive Service Resource Optimization Predictive Sales and Inventory Forecast Intent Analysis Sentiment Analysis
- 21. Spend more time selling with automated data capture of customer communication across Dynamics 365 and Office 365 Relationship Insights
- 22. Stay on top of your relationships Relationship Insights
- 23. Automated personal sales assistance makes you more productive Relationship Insights Opportunity at risk Open Opportunity Sidney Higa just opened your email Open Email
- 24. Business Intelligence analytics across all your Dynamics data
- 25. Microsoft Sales Customer Service Field Service Project Service Automation Operations Financials Marketing + Adobe Purpose-built Productive Adaptable Business apps in the cloud Intelligent
- 26. Adaptable Common Data Service across all your business Automate tasks by integrating across applications Build apps without writing code using PowerApps Dynamics 365
- 27. Common Data Service: Dynamics 365 Dynamics 365
- 28. Common Data Service: Dynamics 365 Dynamics 365
- 29. Common Data Service: Dynamics 365 Dynamics 365
- 30. “The days of having a call centre only are over. The omni-channel is far more varied, and Dynamics 365 is giving us the ability to not only create new services for our digital channel, but deliver them with ease.” Godfrey Boyd, Program Director at BUPA
- 31. “Having Microsoft manage the cloud environment and infrastructure meant that we didn’t have to commission a separate system on premise. As we know, funding is changing and for us, the move from on-premise to Cloud with Dynamics 365 has paved the way for further digitisation. Now more than ever, we’re focused on living our own sustainable vision.” Chris Moon, Information Systems Business Manager, Sustainability Victoria
- 32. Digital Transformation with Microsoft Dynamics
- 33. Thank you