Capabilities of Microsoft Dynamics 365
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The document discusses the capabilities and advantages of Microsoft Dynamics 365, highlighting Microsoft's commitment to innovation, cloud technology, and data security. It provides an overview of various modules including customer service, finance, marketing, project service automation, and retail, emphasizing their features and benefits for businesses. The conclusion encourages consultation with experts to explore customized Microsoft solutions for tailored business needs.
Capabilities of Microsoft Dynamics 365
- 1. The Capabilities of Microsoft Dynamics 365 | Web Synergies
- 2. The Capabilities of Microsoft Dynamics 365 Why Microsoft? There are several reasons why Microsoft is the preferred choice In Business Solutions for companies worldwide. Let’s see what some of the important ones are: Innovation - Microsoft is consistently one of the heaviest investors in R&D among global software and computer service companies. Microsoft Business Applications deliver superior user experiences that make employees feel like the technology is working for them, and not vice versa.
- 3. The Capabilities of Microsoft Dynamics 365 Cloud First - Microsoft was the pioneer of running operations on the cloud, and it remains strongly committed to this approach, with their 3- cloud investment which includes Azure, Dynamics 365, and Office 365. Reliable - In Microsoft’s own words - “If we can’t protect people’s privacy, we don’t deserve their trust.” They live up to this statement by providing top-of-the-line data security, privacy, and compliance. Open - Microsoft Dynamics 365 workloads are so incredibly customizable, open and flexible that they can be tailored to suit every organization’s specific needs, no matter how unique.
- 4. The Capabilities of Microsoft Dynamics 365 Seamless Integration - The Microsoft Business stack can be seamlessly integrated with several applications, including proprietary legacy technologies that many companies are already using. The ability to seamlessly integrate means that companies don’t have to spend lots of time, energy, and money in connecting new solutions to existing systems. Trust - Microsoft is consistently recognized as best-in-class by international rating agencies like Forrester, Gartner, and IBC. They have gained the trust of over 90% of Fortune 500 companies, and millions of small businesses worldwide.
- 5. The Capabilities of Microsoft Dynamics 365 Microsoft Dynamics 365 for Customer Service Microsoft Dynamics 365 offers businesses multi-channel tools to engage with their prospective and existing customers. It includes tools for self-service or self-care portals, and also tools for community engagement and support agents. Microsoft Dynamics 365 for Field Service Management Microsoft Dynamics 365 can be used for the proper planning and scheduling of resources, managing contracts & inventory, gaining valuable insights into the internet of things - connected products and customer communication tools.
- 6. The Capabilities of Microsoft Dynamics 365 Microsoft Dynamics 365 for Finance & Operations Another essential feature is the financial management capability, which includes all the necessary reporting and analytics tools. It also offers manufacturing tools for production planning, project management, cost management and scheduling. Users also get access to warehouse and inventory control tools for optimum supply chain management. Microsoft Dynamics 365 For Marketing Microsoft Dynamics 365 seamlessly links up the Dynamics CRM with Adobe Marketing Cloud to deliver campaign management capabilities, and personalised marketing tools that cater to every organization’s unique needs and audiences.
- 7. The Capabilities of Microsoft Dynamics 365 Microsoft Dynamics 365 for Project Service Automation With Microsoft Dynamics 365, businesses can automate project planning, resource scheduling, time and cost management, and service analytics all in one go. Dynamics 365 for Retail Retail businesses can combine store and employee management, business tools, merchandise management and operational insights with ease.
- 8. The Capabilities of Microsoft Dynamics 365 Microsoft Dynamics 365 for Sales The sales module of Microsoft Dynamics 365 provides clear insights into prospective customer sources, sales productivity and performance metrics, and personalisation of service and customer engagement data on platforms such as Magento and Shopify.
- 9. Conclusion: Consult with our team of experts today to fully understand how customized Microsoft SharePoint solutions can benefit your business. Web Synergies is fully committed to providing clients with unique high- value technology solutions that are built around each organization’s particular needs and preferences.
- 10. Thank You