Microsoft Dynamics 365 is a suite of business applications that include sales, customer service, field service, project service automation, operations, finance, and marketing. It runs on a common application platform with PowerApps, Microsoft Flow, and Common Data Service. Dynamics 365 has evolved from previous Microsoft offerings like Dynamics CRM and AX. It is available in two editions - Enterprise for larger organizations and Business for smaller organizations. The Enterprise edition provides more functionality across various modules while the Business edition focuses on financials, sales, purchasing, inventory and project management. Licensing is structured with full users and light users.
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