Envisioning product roadmap from the customer's eye - Tushar Joshi and Amit Shrivastav, Schneider Electric

This document discusses key aspects of product management and roadmapping from a vendor and customer perspective. It outlines differences between a roadmap, which identifies strategic alternatives and opportunities for a product, and a road map, which customizes a product to suit a specific customer's needs. The document also discusses common issues like lack of visibility into a vendor's roadmap for customers, lack of communication from vendors about upcoming features and changes, and setting proper expectations with customers about what a roadmap represents and what customizations are possible.