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New Learning Environments
      teams and processes
The UNE new learning environments
will provide a new foundation for the
    delivery of amazing learning
             experiences.

It’s about providing a robust, secure,
     flexible platform for education
Our learning model

                   Interaction!
                   Teachers &
                    Students!


Support!
Academic!
 Admin!
                   Student!         Resources for
                                       learning!
Technical!   Learning Experience!
 Social!


                  Collaboration!
                   Peer to Peer!
                      Peer !
                        to !
                   Community!
Who is here today?

‣ Academic developers, educational
  developers
‣ Resource & information experts
‣ Administrative assistants
‣ Web and multimedia producers
‣ A/V engineers, and
‣ Trainers and support staff
A project manager

‣ What does a project manager DO?
 ‣ Focuses on our people and processes
 ‣ Manage communication
 ‣ Manage deadlines & budgets
 ‣ Bridges, aligns, links, enables
   (“Jack of all trades...”)
 ‣ Keep the big picture in mind
Our goalposts
by Semester 2 2011...
  ‣ ~1600 units all in
    Moodle
  ‣ EPortfolio system in
    3+ courses
  ‣ School/course
    sites live
  ‣ All staff & students
    confident, trained,
    supported
Where are we at?



✓Overall approach approved
✓Milestones established
✓System integration started
‣ Building teams and getting rolling...
Where are we at?

Process, guidelines,        QA review, template & guideline refinement
  templates, initial
     training                        Training and Support



    Moodle Phase 1                        Moodle Phase 2
          Sakai +                          (all courses & units)        Transition


                                   Mahara

    IAM                Enrolment, printing and other integration
Process, guidelines,   QA review, template & guideline refin
  templates, initial
     training                    Training and Support



    Moodle Phase 1                    Moodle Phase 2
          Sakai +                     (all courses & units)



                              Mahara
Some things I’ve heard
    from you...
It’s so hard to provide
support when every unit
    looks and feels so
         different
I feel like I’m continually
 re-inventing the wheel
I’ve run great training
courses... but no one
has to come (or thinks
     they need to)
I think what we’ve done
 is really good... but I’ve
  got no way of helping
  others to do the same
By the time it gets to me, I
   feel like the important
decisions have already been
 made - and it could have
 been so much better if I’d
  been there at the start!
Bringing that together



‣ We’re doing really great stuff:
  “pockets of excellence”
‣ The student (and staff) experience is
  really inconsistent
‣ We want to work together, but it’s hard
What that means


‣ We need clear targets & goals
‣ We need a toolkit to identify and strive
  for the highest quality
 ‣ It must balance consistency and
   flexibility
‣ We need new ways to work together
Aligned not constrained




‣ The best of what you’re doing
‣ Balancing consistency and flexibility
‣ Sharing our success
‣ Efficiency, satisfaction, quality
This is our opportunity
    to get this right
We’ll need to build on
  our successes,
      research,
 and best practice
Who is going to do
     all this?
US
(that’s you and me)
Practical outcomes

‣ Learning Quality toolkit
 ‣ Exemplar courses & units
 ‣ A rubric
 ‣ Guidelines, policy, templates
‣ A process to design and build great learning
  experiences
‣ An integrated training & support plan
Two vehicles for the project


‣ Design teams
 ‣   Learning quality
 ‣   Training & support
 ‣   ePortfolios
 ‣   Course/School “networks” (portals?)

‣ Cross-functional learning design and
  development (LDD) teams
A reflective, team-based approach


‣ Bringing together all skills,
  interests, abilities                           Educational
                                                   design,
                                                                         Academic /
                                                                           domain
                                                                          expertise



‣ Applying the UNE DE
  Learning Model                            Admin /
                                        editing / adding
                                                                               Resources
                                                                                 (OER)



‣ A new process mentality:
                                         to online env


                                                              A/V /MM/
                                                              enhanced
  staff recommend and support the                              podcast
                                                           learning object
  development and practice of quality                          creation


  procedures

‣ Building trust, celebrating
  educational excellence
Academic /
         Educational
                                   domain
           design
                                  expertise




    Admin /
                                       Resources
editing / adding
                                         (OER)
 to online env


                      A/V /MM/
                      enhanced
                       podcast
                   learning object
                       creation
Academic /
         Educational
                                   domain
           design
                                  expertise




    Admin /
                                       Resources
editing / adding
                                         (OER)
 to online env


                      A/V /MM/
                      enhanced
                       podcast
                   learning object
                       creation
Academic /
         Educational
                                   domain
           design
                                  expertise




    Admin /
                                       Resources
editing / adding
                                         (OER)
 to online env


                      A/V /MM/
                      enhanced
                       podcast
                   learning object
                       creation
Academic /
         Educational
                                   domain
           design
                                  expertise




    Admin /
                                       Resources
editing / adding
                                         (OER)
 to online env


                      A/V /MM/
                      enhanced
                       podcast
                   learning object
                       creation
Academic /
         Educational
                                   domain
           design
                                  expertise




    Admin /
                                       Resources
editing / adding
                                         (OER)
 to online env


                      A/V /MM/
                      enhanced
                       podcast
                   learning object
                       creation
Academic /
         Educational
                                   domain
           design
                                  expertise




    Admin /
                                       Resources
editing / adding
                                         (OER)
 to online env


                      A/V /MM/
                      enhanced
                       podcast
                   learning object
                       creation
UNE New Learning Environments - getting started with our teams
Design teams
          Design teams




  Learning quality
                       ePortfolios



   Course &
    school           Training & support
   networks
What’s your team?
                             Design teams


‣ Meeting to plan,
  align, and
  communicate        Learning quality
                                          ePortfolios

‣ Reflecting and
  improving           Course &

‣ Incorporating        school
                      networks
                                        Training & support

  best practice at
  all levels
Who are the teams for?
                        Design teams




                Learning quality
All who want                         ePortfolios

to help shape
the outcome      Course &
                  school           Training & support
                 networks
Learning quality

‣ Defining UNE
                    Learning?        Learning quality



‣ Blending our success,
  research, and best practice
‣ Delivering clear,
  unambiguous, flexible tools
 ‣   Quality assessment toolkit
 ‣   Guidelines, policy, templates
Our learning model

                   Interaction!
                   Teachers &
                    Students!


Support!
Academic!
 Admin!
                   Student!         Resources for
                                       learning!
Technical!   Learning Experience!
 Social!


                  Collaboration!
                   Peer to Peer!
                      Peer !
                        to !
                   Community!
Learning quality

‣ Wide representation essential:
 ‣ Drawing together existing       Learning quality

    policies, strategy, practice
 ‣ Different pedagogical/
    philosophical frameworks
 ‣ Different content
 ‣ Different technical/
    operational backgrounds
ePortfolios


                              ePortfolios
‣ Let’s all set up
  portfolios!
‣ Competency /
  accreditation-based
  courses
‣ LOADs of other ideas
School / course communities


‣ Is this what we want to call   Course &
  them?                           school

‣ Great examples from current
                                 networks

  practice
‣ How can we blend different
  requirements?
‣ Massive role for staff &
  student support teams!
Training and support
‣ Really integrated support - where
  you need it!
  ‣ Training courses (online &        Training &
                                       support
    physical)
  ‣ Elbow support
  ‣ Service desk
  ‣ On demand/JIT training
‣ Recommending strategies,
  services, timing, delivery
‣ Providing input into templates
Team leaders & coordinators
                                       Design teams




‣ Each design team will have   Learning quality
                                                    ePortfolios

  a team coordinator
 ‣ FT for Learning Quality &
                                Course &
                                 school           Training & support
                                networks



    Training and Support
 ‣ EOIs coming soon
‣ Responsible for working
  with me and the other team
  leaders
Key milestones

‣Design team first meetings [18 June ’10]
‣Course and unit quality assurance toolkit v.1 [2
July ’10]
‣Course and unit migration matrix/plan (~1600
units) [2 July ’10]
‣Moodle and Mahara production sites live for staff
[6 August ’10]
Tools




‣ Wiki
 ‣ http://staff.une.edu.au/wiki/
 ‣ (upgrading soon)
‣ “Weekly kickstart”:
  Monday morning 9am, Arts 3
‣ Mahara & Moodle soon!
UNE New Learning Environments - getting started with our teams
All images © copyright their referenced authors
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Suggestions?

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UNE New Learning Environments - getting started with our teams

  • 1. New Learning Environments teams and processes
  • 2. The UNE new learning environments will provide a new foundation for the delivery of amazing learning experiences. It’s about providing a robust, secure, flexible platform for education
  • 3. Our learning model Interaction! Teachers & Students! Support! Academic! Admin! Student! Resources for learning! Technical! Learning Experience! Social! Collaboration! Peer to Peer! Peer ! to ! Community!
  • 4. Who is here today? ‣ Academic developers, educational developers ‣ Resource & information experts ‣ Administrative assistants ‣ Web and multimedia producers ‣ A/V engineers, and ‣ Trainers and support staff
  • 5. A project manager ‣ What does a project manager DO? ‣ Focuses on our people and processes ‣ Manage communication ‣ Manage deadlines & budgets ‣ Bridges, aligns, links, enables (“Jack of all trades...”) ‣ Keep the big picture in mind
  • 6. Our goalposts by Semester 2 2011... ‣ ~1600 units all in Moodle ‣ EPortfolio system in 3+ courses ‣ School/course sites live ‣ All staff & students confident, trained, supported
  • 7. Where are we at? ✓Overall approach approved ✓Milestones established ✓System integration started ‣ Building teams and getting rolling...
  • 8. Where are we at? Process, guidelines, QA review, template & guideline refinement templates, initial training Training and Support Moodle Phase 1 Moodle Phase 2 Sakai + (all courses & units) Transition Mahara IAM Enrolment, printing and other integration
  • 9. Process, guidelines, QA review, template & guideline refin templates, initial training Training and Support Moodle Phase 1 Moodle Phase 2 Sakai + (all courses & units) Mahara
  • 10. Some things I’ve heard from you...
  • 11. It’s so hard to provide support when every unit looks and feels so different
  • 12. I feel like I’m continually re-inventing the wheel
  • 13. I’ve run great training courses... but no one has to come (or thinks they need to)
  • 14. I think what we’ve done is really good... but I’ve got no way of helping others to do the same
  • 15. By the time it gets to me, I feel like the important decisions have already been made - and it could have been so much better if I’d been there at the start!
  • 16. Bringing that together ‣ We’re doing really great stuff: “pockets of excellence” ‣ The student (and staff) experience is really inconsistent ‣ We want to work together, but it’s hard
  • 17. What that means ‣ We need clear targets & goals ‣ We need a toolkit to identify and strive for the highest quality ‣ It must balance consistency and flexibility ‣ We need new ways to work together
  • 18. Aligned not constrained ‣ The best of what you’re doing ‣ Balancing consistency and flexibility ‣ Sharing our success ‣ Efficiency, satisfaction, quality
  • 19. This is our opportunity to get this right
  • 20. We’ll need to build on our successes, research, and best practice
  • 21. Who is going to do all this?
  • 22. US
  • 24. Practical outcomes ‣ Learning Quality toolkit ‣ Exemplar courses & units ‣ A rubric ‣ Guidelines, policy, templates ‣ A process to design and build great learning experiences ‣ An integrated training & support plan
  • 25. Two vehicles for the project ‣ Design teams ‣ Learning quality ‣ Training & support ‣ ePortfolios ‣ Course/School “networks” (portals?) ‣ Cross-functional learning design and development (LDD) teams
  • 26. A reflective, team-based approach ‣ Bringing together all skills, interests, abilities Educational design, Academic / domain expertise ‣ Applying the UNE DE Learning Model Admin / editing / adding Resources (OER) ‣ A new process mentality: to online env A/V /MM/ enhanced staff recommend and support the podcast learning object development and practice of quality creation procedures ‣ Building trust, celebrating educational excellence
  • 27. Academic / Educational domain design expertise Admin / Resources editing / adding (OER) to online env A/V /MM/ enhanced podcast learning object creation
  • 28. Academic / Educational domain design expertise Admin / Resources editing / adding (OER) to online env A/V /MM/ enhanced podcast learning object creation
  • 29. Academic / Educational domain design expertise Admin / Resources editing / adding (OER) to online env A/V /MM/ enhanced podcast learning object creation
  • 30. Academic / Educational domain design expertise Admin / Resources editing / adding (OER) to online env A/V /MM/ enhanced podcast learning object creation
  • 31. Academic / Educational domain design expertise Admin / Resources editing / adding (OER) to online env A/V /MM/ enhanced podcast learning object creation
  • 32. Academic / Educational domain design expertise Admin / Resources editing / adding (OER) to online env A/V /MM/ enhanced podcast learning object creation
  • 34. Design teams Design teams Learning quality ePortfolios Course & school Training & support networks
  • 35. What’s your team? Design teams ‣ Meeting to plan, align, and communicate Learning quality ePortfolios ‣ Reflecting and improving Course & ‣ Incorporating school networks Training & support best practice at all levels
  • 36. Who are the teams for? Design teams Learning quality All who want ePortfolios to help shape the outcome Course & school Training & support networks
  • 37. Learning quality ‣ Defining UNE Learning? Learning quality ‣ Blending our success, research, and best practice ‣ Delivering clear, unambiguous, flexible tools ‣ Quality assessment toolkit ‣ Guidelines, policy, templates
  • 38. Our learning model Interaction! Teachers & Students! Support! Academic! Admin! Student! Resources for learning! Technical! Learning Experience! Social! Collaboration! Peer to Peer! Peer ! to ! Community!
  • 39. Learning quality ‣ Wide representation essential: ‣ Drawing together existing Learning quality policies, strategy, practice ‣ Different pedagogical/ philosophical frameworks ‣ Different content ‣ Different technical/ operational backgrounds
  • 40. ePortfolios ePortfolios ‣ Let’s all set up portfolios! ‣ Competency / accreditation-based courses ‣ LOADs of other ideas
  • 41. School / course communities ‣ Is this what we want to call Course & them? school ‣ Great examples from current networks practice ‣ How can we blend different requirements? ‣ Massive role for staff & student support teams!
  • 42. Training and support ‣ Really integrated support - where you need it! ‣ Training courses (online & Training & support physical) ‣ Elbow support ‣ Service desk ‣ On demand/JIT training ‣ Recommending strategies, services, timing, delivery ‣ Providing input into templates
  • 43. Team leaders & coordinators Design teams ‣ Each design team will have Learning quality ePortfolios a team coordinator ‣ FT for Learning Quality & Course & school Training & support networks Training and Support ‣ EOIs coming soon ‣ Responsible for working with me and the other team leaders
  • 44. Key milestones ‣Design team first meetings [18 June ’10] ‣Course and unit quality assurance toolkit v.1 [2 July ’10] ‣Course and unit migration matrix/plan (~1600 units) [2 July ’10] ‣Moodle and Mahara production sites live for staff [6 August ’10]
  • 45. Tools ‣ Wiki ‣ http://staff.une.edu.au/wiki/ ‣ (upgrading soon) ‣ “Weekly kickstart”: Monday morning 9am, Arts 3 ‣ Mahara & Moodle soon!
  • 47. All images © copyright their referenced authors

Editor's Notes

  • #7: http://www.flickr.com/photos/rileyroxx/2732318055/sizes/l/
  • #19: http://www.flickr.com/photos/cobalt/1112960605/sizes/l/ http://www.flickr.com/photos/motuses/2225513127
  • #46: http://www.flickr.com/photos/motuses/2225513127