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SOFT SKILLS
SOFT SKILLS
What are soft skills?
What are soft skills?
The character traits and interpersonal
The character traits and interpersonal
skills that characterize a person's
skills that characterize a person's
relationships with other people.
relationships with other people.
Soft skill is the ability required and
Soft skill is the ability required and
expected from persons for finding a
expected from persons for finding a
suitable job, its maintenance and
suitable job, its maintenance and
promotion
promotion
What comes under soft skills?
What comes under soft skills?

Communicating,
Communicating,

conflict management,
conflict management,

human relations,
human relations,

making presentations
making presentations,
,

negotiating,
negotiating,

team building etc
team building etc
Importance of soft skill
Importance of soft skill
Soft skill are very important
Soft skill are very important

To handle interpersonal relations
To handle interpersonal relations

To take appropriate decisions
To take appropriate decisions

To communicate effectively
To communicate effectively

To have good impression and
To have good impression and
impact to gain professional
impact to gain professional
development
development
Communication skill as soft
Communication skill as soft
skill
skill
• Communication skills form the
Communication skills form the
corner stone of soft skill
corner stone of soft skill
• Every human being has to essentially
Every human being has to essentially
& effectively communicate with
& effectively communicate with
others
others
• Effective communication is the
Effective communication is the
hallmark of one’s education
hallmark of one’s education
•The ability to speak
The ability to speak
fluently using the right
fluently using the right
word in the right order is
word in the right order is
an good communication
an good communication
•Message using
Message using
appropriate vocabulary
appropriate vocabulary
and syntax form effective
and syntax form effective
communication
communication
Body language
Body language
Non verbal language
Non verbal language

Face is the index of the mind and it clearly
Face is the index of the mind and it clearly
displays the persons interest
displays the persons interest

Body language presents to the audience what we
Body language presents to the audience what we
feel & think about the particular matter
feel & think about the particular matter
Ex: Nodding one’s head
Ex: Nodding one’s head

Body language (e.g, arms crossed, standing,
Body language (e.g, arms crossed, standing,
sitting, relaxed)
sitting, relaxed)

Emotion of the sender & receiver (e.g, speaking
Emotion of the sender & receiver (e.g, speaking
clearly, enthusiastic)
clearly, enthusiastic)
Written communication Skill
Written communication Skill
 Writing evaluates a person’s proficiency
Writing evaluates a person’s proficiency
indications, spelling grammar etc…
indications, spelling grammar etc…
 Errors committed while writing circulars,
Errors committed while writing circulars,
reports & agenda considerably spoil the
reports & agenda considerably spoil the
image of the writer
image of the writer
 Good visual presentation using graphics,
Good visual presentation using graphics,
color, balanced design layout- adds so much
color, balanced design layout- adds so much
to written communication.
to written communication.
 Keep handouts and other written
Keep handouts and other written
materials for your presentation.
materials for your presentation.
Presentation Skills
Presentation Skills

Presentation skills include planning, preparation
Presentation skills include planning, preparation
& delivery of the message
& delivery of the message

Making a formal speech is one form of
Making a formal speech is one form of
presentation
presentation

Presentation skills can be broadly categorized
Presentation skills can be broadly categorized
into physical oral, & electronic
into physical oral, & electronic
Success in life depends on presenting ideas in an
Success in life depends on presenting ideas in an
appropriate manners
appropriate manners
Look at the eyes of audience & speak in a
Look at the eyes of audience & speak in a
natural, conversational voice
natural, conversational voice
 Appropriate voice will make the presentation
Appropriate voice will make the presentation
effective and interesting
effective and interesting
 Ask for feed back from your audience about
Ask for feed back from your audience about
your presentation & change accordingly
your presentation & change accordingly
 In presentation especially, stop occasionally to
In presentation especially, stop occasionally to
ask the audience understand what you have said
ask the audience understand what you have said
Team Work
Team Work

People of either gender, different age
People of either gender, different age
groups, qualification, status & skills work as
groups, qualification, status & skills work as
a team with a common objective of
a team with a common objective of
accomplishing the task
accomplishing the task

The success of any organization largely
The success of any organization largely
depends on in the coordinated efforts of its
depends on in the coordinated efforts of its
employees
employees

It mainly refers to the agreeableness &
It mainly refers to the agreeableness &
co-operation among the team members
co-operation among the team members
Professional
Professional
ethics
ethics

Professional ethics is the need of the hour in
Professional ethics is the need of the hour in
India
India

When a person is at the work spot, he must
When a person is at the work spot, he must
think of his work only
think of his work only

He must put his heart & soul into the work
He must put his heart & soul into the work

Each employee is a organic part of the
Each employee is a organic part of the
organization & must strive to contribute his mite
organization & must strive to contribute his mite
to the successful functioning of the organization
to the successful functioning of the organization
Interpersonal Skills
Interpersonal Skills

Man is a social animal & his success
Man is a social animal & his success
in life largely depends on his
in life largely depends on his
relationship & interaction with others
relationship & interaction with others

We must respect the views &
We must respect the views &
sentiments of others.
sentiments of others.

When we want to differ their views,
When we want to differ their views,
we must very politely give hints to
we must very politely give hints to
them without wondering their
them without wondering their
feelings
feelings
Time & Stress Management
Time & Stress Management

Prioritize the work & schedule your
Prioritize the work & schedule your
time accordingly
time accordingly

Impotent work should be allotted
Impotent work should be allotted
more time & taken up first
more time & taken up first

Listening to classical music &
Listening to classical music &
practicing Yoga will considerably
practicing Yoga will considerably
reduce the physical,emotional &
reduce the physical,emotional &
mental stress of an individual
mental stress of an individual
Leadership communication skills
Leadership communication skills

Leaders, executives & managers
Leaders, executives & managers
need to be very clear about what
need to be very clear about what
they expect from others
they expect from others

Trust your self
Trust your self

Keep smiling
Keep smiling

Share & stay together
Share & stay together

Always learn new things
Always learn new things

Accept responsibility for your self
Accept responsibility for your self
& your actions
& your actions

Look at problems & challenges
Look at problems & challenges

Be grateful always
Be grateful always

Love your self
Love your self
UNIT 1 SOFT SKILLS SOFT SKILLS   (1).ppt

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UNIT 1 SOFT SKILLS SOFT SKILLS (1).ppt

  • 2. What are soft skills? What are soft skills? The character traits and interpersonal The character traits and interpersonal skills that characterize a person's skills that characterize a person's relationships with other people. relationships with other people. Soft skill is the ability required and Soft skill is the ability required and expected from persons for finding a expected from persons for finding a suitable job, its maintenance and suitable job, its maintenance and promotion promotion
  • 3. What comes under soft skills? What comes under soft skills?  Communicating, Communicating,  conflict management, conflict management,  human relations, human relations,  making presentations making presentations, ,  negotiating, negotiating,  team building etc team building etc
  • 4. Importance of soft skill Importance of soft skill Soft skill are very important Soft skill are very important  To handle interpersonal relations To handle interpersonal relations  To take appropriate decisions To take appropriate decisions  To communicate effectively To communicate effectively  To have good impression and To have good impression and impact to gain professional impact to gain professional development development
  • 5. Communication skill as soft Communication skill as soft skill skill • Communication skills form the Communication skills form the corner stone of soft skill corner stone of soft skill • Every human being has to essentially Every human being has to essentially & effectively communicate with & effectively communicate with others others • Effective communication is the Effective communication is the hallmark of one’s education hallmark of one’s education
  • 6. •The ability to speak The ability to speak fluently using the right fluently using the right word in the right order is word in the right order is an good communication an good communication •Message using Message using appropriate vocabulary appropriate vocabulary and syntax form effective and syntax form effective communication communication
  • 7. Body language Body language Non verbal language Non verbal language  Face is the index of the mind and it clearly Face is the index of the mind and it clearly displays the persons interest displays the persons interest  Body language presents to the audience what we Body language presents to the audience what we feel & think about the particular matter feel & think about the particular matter Ex: Nodding one’s head Ex: Nodding one’s head  Body language (e.g, arms crossed, standing, Body language (e.g, arms crossed, standing, sitting, relaxed) sitting, relaxed)  Emotion of the sender & receiver (e.g, speaking Emotion of the sender & receiver (e.g, speaking clearly, enthusiastic) clearly, enthusiastic)
  • 8. Written communication Skill Written communication Skill  Writing evaluates a person’s proficiency Writing evaluates a person’s proficiency indications, spelling grammar etc… indications, spelling grammar etc…  Errors committed while writing circulars, Errors committed while writing circulars, reports & agenda considerably spoil the reports & agenda considerably spoil the image of the writer image of the writer  Good visual presentation using graphics, Good visual presentation using graphics, color, balanced design layout- adds so much color, balanced design layout- adds so much to written communication. to written communication.  Keep handouts and other written Keep handouts and other written materials for your presentation. materials for your presentation.
  • 9. Presentation Skills Presentation Skills  Presentation skills include planning, preparation Presentation skills include planning, preparation & delivery of the message & delivery of the message  Making a formal speech is one form of Making a formal speech is one form of presentation presentation  Presentation skills can be broadly categorized Presentation skills can be broadly categorized into physical oral, & electronic into physical oral, & electronic
  • 10. Success in life depends on presenting ideas in an Success in life depends on presenting ideas in an appropriate manners appropriate manners Look at the eyes of audience & speak in a Look at the eyes of audience & speak in a natural, conversational voice natural, conversational voice  Appropriate voice will make the presentation Appropriate voice will make the presentation effective and interesting effective and interesting  Ask for feed back from your audience about Ask for feed back from your audience about your presentation & change accordingly your presentation & change accordingly  In presentation especially, stop occasionally to In presentation especially, stop occasionally to ask the audience understand what you have said ask the audience understand what you have said
  • 11. Team Work Team Work  People of either gender, different age People of either gender, different age groups, qualification, status & skills work as groups, qualification, status & skills work as a team with a common objective of a team with a common objective of accomplishing the task accomplishing the task  The success of any organization largely The success of any organization largely depends on in the coordinated efforts of its depends on in the coordinated efforts of its employees employees  It mainly refers to the agreeableness & It mainly refers to the agreeableness & co-operation among the team members co-operation among the team members
  • 12. Professional Professional ethics ethics  Professional ethics is the need of the hour in Professional ethics is the need of the hour in India India  When a person is at the work spot, he must When a person is at the work spot, he must think of his work only think of his work only  He must put his heart & soul into the work He must put his heart & soul into the work  Each employee is a organic part of the Each employee is a organic part of the organization & must strive to contribute his mite organization & must strive to contribute his mite to the successful functioning of the organization to the successful functioning of the organization
  • 13. Interpersonal Skills Interpersonal Skills  Man is a social animal & his success Man is a social animal & his success in life largely depends on his in life largely depends on his relationship & interaction with others relationship & interaction with others  We must respect the views & We must respect the views & sentiments of others. sentiments of others.  When we want to differ their views, When we want to differ their views, we must very politely give hints to we must very politely give hints to them without wondering their them without wondering their feelings feelings
  • 14. Time & Stress Management Time & Stress Management  Prioritize the work & schedule your Prioritize the work & schedule your time accordingly time accordingly  Impotent work should be allotted Impotent work should be allotted more time & taken up first more time & taken up first  Listening to classical music & Listening to classical music & practicing Yoga will considerably practicing Yoga will considerably reduce the physical,emotional & reduce the physical,emotional & mental stress of an individual mental stress of an individual
  • 15. Leadership communication skills Leadership communication skills  Leaders, executives & managers Leaders, executives & managers need to be very clear about what need to be very clear about what they expect from others they expect from others  Trust your self Trust your self  Keep smiling Keep smiling  Share & stay together Share & stay together
  • 16.  Always learn new things Always learn new things  Accept responsibility for your self Accept responsibility for your self & your actions & your actions  Look at problems & challenges Look at problems & challenges  Be grateful always Be grateful always  Love your self Love your self