Softskill interpersonal skills
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Soft skills are important for career success, especially in ITES. Key soft skills include communication skills, teamwork, presentation skills, interpersonal skills, time management, stress management, leadership skills, and professional ethics. Effective communication involves speaking clearly, using appropriate vocabulary, body language, and written communication skills like spelling and grammar. Presentation skills require planning, preparation, delivery, maintaining eye contact, speaking conversationally, and soliciting feedback.
Softskill interpersonal skills
- 1. Soft skill for successful career Soft skills with special focus on ITES Soft skill is the ability required and expected from persons for finding a suitable job, its maintenance and promotion
- 2. Importance of soft skill Soft skill are very important To handle interpersonal relations To take appropriate decisions To communicate effectively To have good impression and impact to gain professional development
- 3. Communication skill as soft skill Communication skills form the corner stone of soft skill Every human being has to essentially & effectively communicate with others Effective communication is the hallmark of one’s education
- 4. The ability to speak fluently using the right word in the right order is an good communication Message using appropriate vocabulary and syntax form effective communication
- 5. Body language Non verbal language Face is the index of the mind and it clearly displays the persons interest Body language presents to the audience what we feel & think about the particular matter Ex: Nodding one’s head Body language (e.g, arms crossed, standing, sitting, relaxed) Emotion of the sender & receiver (e.g, speaking clearly, enthusiastic)
- 6. Written communication Skill Writing evaluates a person’s proficiency indications, spelling grammar etc… Errors committed while writing circulars, reports & agenda considerably spoil the image of the writer Good visual presentation using graphics, color, balanced design layout- adds so much to written communication. Keep handouts and other written materials for your presentation.
- 7. Presentation Skills Presentation skills include planning, preparation & delivery of the message Making a formal speech is one form of presentation Presentation skills can be broadly categorized into physical oral, & electronic
- 8. Success in life depends on presenting ideas in an appropriate manners Look at the eyes of audience & speak in a natural, conversational voice Appropriate voice will make the presentation effective and interesting Ask for feed back from your audience about your presentation & change accordingly In presentation especially, stop occasionally to ask the audience understand what you have said
- 9. Team Work People of either gender, different age groups, qualification, status & skills work as a team with a common objective of accomplishing the task The success of any organization largely depends on in the coordinated efforts of its employees It mainly refers to the agreeableness & co-operation among the team members
- 10. Professional ethics Professional ethics is the need of the hour in India When a person is at the work spot, he must think of his work only He must put his heart & soul into the work Each employee is a organic part of the organization & must strive to contribute his mite to the successful functioning of the organization
- 11. Interpersonal Skills Man is a social animal & his success in life largely depends on his relationship & interaction with others We must respect the views & sentiments of others. When we want to differ their views, we must very politely give hints to them without wondering their feelings
- 12. Time & Stress Management Prioritize the work & schedule your time accordingly Impotent work should be allotted more time & taken up first Listening to classical music & practicing Yoga will considerably reduce the physical,emotional & mental stress of an individual
- 13. Leadership communication skills Leaders, executives & managers need to be very clear about what they expect from others Trust your self Keep smiling Share & stay together
- 14. Always learn new things Accept responsibility for your self & your actions Look at problems & challenges Be grateful always Love your self
- 15. Thank you