Soft skills are interpersonal and intrapersonal behaviors that improve human performance. They are important for handling interpersonal relationships, making decisions, communicating effectively, and gaining professional development. Key soft skills sought by employers include social skills, communication skills, flexibility, creative thinking, problem solving, interpersonal skills, and confidence. Social skills involve accepting responsibility, respecting others, cooperating, resolving conflicts, and group decision making. Communication skills include formal, informal, oral, and written communication. Flexibility allows employees and businesses to adapt to changing needs. Creative thinking involves making connections to generate new ideas from different perspectives. Problem solving, interpersonal skills, and confidence are also valued soft skills.