Unit 3cii evalution
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The displays at Cadbury World are bright and colorful to attract customers from a distance. However, some displays near the reception lacked information about upcoming Easter events. The staff generally maintain good hygiene standards, like wearing gloves and hats when serving food, though one staff member was observed scratching her face and not sanitizing hands afterwards. No staff members could speak foreign languages, which could limit communication with international visitors.
Unit 3cii evalution
- 2. Display Visually impaired Staff hygiene Spoken language First aid
- 3. The displays located in Cadbury world are bright, eye catching , bold and colourful, which makes them easy to see and read from a distance. the displays are important as they attract customers of all types, its important to have them situated at places like Cadbury world because if you don't it makes the business and place look dull. Displays at Cadbury world are also a good source of promoting products and services its attractive and not complicated because some displays just need images to make the customers understand.
- 4. some of the displays at Cadbury world are not relevant to Cadbury world, Cadbury , discounts or the special events that they hold. For e.g. When I walked passed the reception there were no displays or posters about Easter events. (as it was coming up to Easter), this could lose customers around Easter time and the school holidays because families have nothing to do unless if businesses like Cadbury world hold events to attract families which would increase their sales.
- 5. The good things about the staff at Cadbury world is that they look smart and their hygiene standards are good. For example the staff in the cadabra section had apron, gloves and a hat on when they were serving customers the liquid chocolate. Another example of staff hygiene is that when I was sitting in the restaurant the cooks had PPE on and sanitised their hands regularly to prevent the spreading of germs.
- 6. In the factory department of Cadbury world a member of staff was dealing with the chocolate and chocolate mouldings but whilst she was doing that she started to scratch a spot on her face after that she didn't sanitise her hands, I was disgusted by this and I'm sure if customers had seen this they would of had complained
- 7. Well for starters not one member of staff at Cadbury world could speak a foreign language... Which quite frankly was disgraceful, a businesses like Cadbury world requires employees who are capable of speaking foreign languages.
- 8. Spoken language defines as how the staff communicated to their customers, formally or informally...