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Presentation by James Tyack, May 2014
www.tyack.net
Using open data and social media to
improve accessibility in Philadelphia
What is accessibility?
“The degree to which a product, device,
service, or environment is available to as
many people as possible” (Wikipedia)
Problem...
New business on 10th St - inaccessible, opened
last week Neighbor is accessible
Another new business - Washington Sq
They claim to be ‘wheelchair accessible’
Entrance and
coffee bar this
level
Restroom,
seating and
more on this
level, with no
ramp
(back kitchen
entrance can
provide access to
this level, but no
information
provided)
3rd and Market
unfriendly
construction
Elevator at 8th Street Station was out of service for 2 months
earlier this year; no information provided at elevator
Web page explaining what
to do if elevator out http://www3.
septa.org/elevators/
1.8 miles
1.3 miles
What this looks like on
SEPTA map
What are we
doing about it?
“People always come up to me, and
say ‘What you’re talking about is
so inspirational and so great,’ and
I say ‘That’s awesome, thank you.
So what are you going to do about
it?’
Austin Seraphin
http://technical.ly/philly/2014/05/19/accessibility-tech-
aging-disability/
Millions of people are
locked out...
…from jobs, places,
experiences,
education
We can empower people.
Level the playing field!
Unlockphilly: Using open data and social media to improve accessibility in Philadelphia
Early prototype was revealing...
Bad weekend for
accessibility - all of
center city
inaccessible!
We Tweeted about 8th Street...
NBC News reported...
Elevator cleaned and fixed next day :)
http://www.nbcphiladelphia.
com/news/local/Elevating-
Accessibility-on-Mass-Transit-
250853021.html
Things have improved! Status
today on latest version of
http://www.unlockphilly.com
We now show length of
outage (and record history)
Businesses listed as ‘wheelchair
accessible’ on Yelp are mapped
around stations
Twitter is important to us for raising
awareness of issues; many people
and groups are watching and
respond quickly
Stations outage tracking
D3 Calendar heatmap
Proposed new feature once
we’ve built up history
Future ideas
● Trip planning
● Accessible maps for blind people
● Better crowdsourcing of information (Yelp not always
accurate)
● Descriptions / videos / pictures of accessible
stations/buinesses
● Help and advice page for businesses
● Your ideas! (send us feedback)
Get involved!
● Build stuff with accessibility in mind!
● Go to hack4access coming up (end of May)
● Join Philly Accessibility Forum - monthly meetups
● Help on this project
● Visit Comcast’s Accessibilty Lab - Tom Wlodkowski is VP
● Raise awareness of accessibility with friends and co-workers.
● Get social! Tweet and leave reviews.

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Unlockphilly: Using open data and social media to improve accessibility in Philadelphia

  • 1. Presentation by James Tyack, May 2014 www.tyack.net Using open data and social media to improve accessibility in Philadelphia
  • 2. What is accessibility? “The degree to which a product, device, service, or environment is available to as many people as possible” (Wikipedia)
  • 4. New business on 10th St - inaccessible, opened last week Neighbor is accessible
  • 5. Another new business - Washington Sq They claim to be ‘wheelchair accessible’ Entrance and coffee bar this level Restroom, seating and more on this level, with no ramp (back kitchen entrance can provide access to this level, but no information provided)
  • 7. Elevator at 8th Street Station was out of service for 2 months earlier this year; no information provided at elevator
  • 8. Web page explaining what to do if elevator out http://www3. septa.org/elevators/
  • 9. 1.8 miles 1.3 miles What this looks like on SEPTA map
  • 10. What are we doing about it? “People always come up to me, and say ‘What you’re talking about is so inspirational and so great,’ and I say ‘That’s awesome, thank you. So what are you going to do about it?’ Austin Seraphin http://technical.ly/philly/2014/05/19/accessibility-tech- aging-disability/
  • 11. Millions of people are locked out... …from jobs, places, experiences, education
  • 12. We can empower people. Level the playing field!
  • 14. Early prototype was revealing... Bad weekend for accessibility - all of center city inaccessible!
  • 15. We Tweeted about 8th Street...
  • 16. NBC News reported... Elevator cleaned and fixed next day :) http://www.nbcphiladelphia. com/news/local/Elevating- Accessibility-on-Mass-Transit- 250853021.html
  • 17. Things have improved! Status today on latest version of http://www.unlockphilly.com
  • 18. We now show length of outage (and record history)
  • 19. Businesses listed as ‘wheelchair accessible’ on Yelp are mapped around stations
  • 20. Twitter is important to us for raising awareness of issues; many people and groups are watching and respond quickly
  • 21. Stations outage tracking D3 Calendar heatmap Proposed new feature once we’ve built up history
  • 22. Future ideas ● Trip planning ● Accessible maps for blind people ● Better crowdsourcing of information (Yelp not always accurate) ● Descriptions / videos / pictures of accessible stations/buinesses ● Help and advice page for businesses ● Your ideas! (send us feedback)
  • 23. Get involved! ● Build stuff with accessibility in mind! ● Go to hack4access coming up (end of May) ● Join Philly Accessibility Forum - monthly meetups ● Help on this project ● Visit Comcast’s Accessibilty Lab - Tom Wlodkowski is VP ● Raise awareness of accessibility with friends and co-workers. ● Get social! Tweet and leave reviews.