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I F W E K N E W T H E N W H A T W E K N O W
N O W
Eric Williamson, VP Digital Marketing
Adrianna Shukla, Web Operations Manager
Jeff Reed, Senior Solutions Manager
Stephen Dix, Technical Architect
Upgrading & Redesigning
Acquia.com
The Role of Acquia.com
The Center
of Everything
The Biggest
Lead
Source
The First
Introduction
& Opportunity
2007 2011 2013
2014 2016 2017
Acquia.com Over the Years
P E R S O N A L I Z E D B Y A C Q U I A L I F T
Walking the Walk
A Few Things We Got Right
The
Brief
Making the
investment
case
Picking the
Right Team
The Pregame Effort
Document a North
Star
Include all
stakeholders in the
initial buy-in
Have an inclusive and
proper timeline – Gantt
Chart
Pick your promises
Make known the value
in the project – Long
Term & Short Term
Staying up to date
with latest
technologies is always
more scalable for the
future
Self – Team
awareness Augment
appropriately
Proper resourcing and
padded time frame
Think of all roles,
include development
and non-development
positions in all phases
of the project
Architect simple
conversion paths
Let the data
lead you
Prepare
for change
Taming the Content Sprawl
Migration not
1 to 1
Relevant
Cross
Promotion and
Linking
One Click to a
Conversion
Let the customers
lead decisions
Simplify - Audit
Functionality -
Less Custom
Modules
Have an upgrade
Path for Custom
Modules
Migration Paths
available for
Content Types,
Field Definitions,
Rank your
Content Audit
with the SEO
and Customer
Benefit
Unique Views,
Bounce rate,
Engagement
Levels
Set expectations
upfront
Implement new
processes and
governance
Keep Modules
up to Date and
Schedule time
for updates
Prepare for no
direct migration
path for certain
modules
Keep it
Simple Stupid
Build around it.
Not an add-on
Focus on
conversion path
Implementing Personalizaiton (Lift)
Don’t over complicate,
keep simple
personalization paths
to start
Achievable phases
and set the
expectation upfront
Personalize with
Products/Information
they are interested in
and location they are
coming from - Simple
Conversions to Start
Scale to future needs
Define your technical
AND content
architecture
Use paragraphs
module for scalability
and maintenance for
personalization, A/B
testing and
internationalization
One step to
conversions
Tracking and data is
important to make
sure there is no drop
off
A Few Things We Got Wrong
Spanning D7 and
D8 in sections
Potential redirect
404 whack-o-mole
Much Empty
Do a complete audit of the website including:
Custom Modules, Views, Admin Content Listing,
Blocks, Redirects
Don’t run two architectures at the same time
Have proper SEO plans in advance for URL
migration
Migrate existing redirects
“Damn...we should have integrated
DAM before the migration” — Dave Pierce
UI Integration up-front.
Build from DAM.
Power editorial and gated
assets and imagery from
DAM.
DAM Integration
Imagery Source and Gated Repository for Sales and Marketing
Distribution center for the company
One source document for changes – no need for searching
One stop for new style guide
“Ready for launch”
“Migration”
(Developers) (Marketers)
Speaking the Same Language
Make sure you have a well thought out timeline that includes:
Preplanning, Design, Development, Migration, Content Rework
and QA
Build in steady reviews with the full team so that you are all on
the same page.
Make sure you always accommodate for extra time for bugs
and pop up “extra requests” – Test early and Test often
Using the same content across the old to new site – never
happens – be prepared.
The Early Results are in
Traffic slightly down (-10%)
Conversion rate up (+50%)
Lift powered content
outperforming
control (+20-40%)
Thank You

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Upgrading Acquia.com from Drupal 7 to Drupal 8: If We Knew Then What We Know Now

  • 1. I F W E K N E W T H E N W H A T W E K N O W N O W Eric Williamson, VP Digital Marketing Adrianna Shukla, Web Operations Manager Jeff Reed, Senior Solutions Manager Stephen Dix, Technical Architect Upgrading & Redesigning Acquia.com
  • 2. The Role of Acquia.com
  • 3. The Center of Everything The Biggest Lead Source The First Introduction & Opportunity
  • 4. 2007 2011 2013 2014 2016 2017 Acquia.com Over the Years
  • 5. P E R S O N A L I Z E D B Y A C Q U I A L I F T Walking the Walk
  • 6. A Few Things We Got Right
  • 8. Document a North Star Include all stakeholders in the initial buy-in Have an inclusive and proper timeline – Gantt Chart Pick your promises Make known the value in the project – Long Term & Short Term Staying up to date with latest technologies is always more scalable for the future Self – Team awareness Augment appropriately Proper resourcing and padded time frame Think of all roles, include development and non-development positions in all phases of the project
  • 9. Architect simple conversion paths Let the data lead you Prepare for change Taming the Content Sprawl Migration not 1 to 1
  • 10. Relevant Cross Promotion and Linking One Click to a Conversion Let the customers lead decisions Simplify - Audit Functionality - Less Custom Modules Have an upgrade Path for Custom Modules Migration Paths available for Content Types, Field Definitions, Rank your Content Audit with the SEO and Customer Benefit Unique Views, Bounce rate, Engagement Levels Set expectations upfront Implement new processes and governance Keep Modules up to Date and Schedule time for updates Prepare for no direct migration path for certain modules
  • 11. Keep it Simple Stupid Build around it. Not an add-on Focus on conversion path Implementing Personalizaiton (Lift)
  • 12. Don’t over complicate, keep simple personalization paths to start Achievable phases and set the expectation upfront Personalize with Products/Information they are interested in and location they are coming from - Simple Conversions to Start Scale to future needs Define your technical AND content architecture Use paragraphs module for scalability and maintenance for personalization, A/B testing and internationalization One step to conversions Tracking and data is important to make sure there is no drop off
  • 13. A Few Things We Got Wrong
  • 14. Spanning D7 and D8 in sections Potential redirect 404 whack-o-mole Much Empty
  • 15. Do a complete audit of the website including: Custom Modules, Views, Admin Content Listing, Blocks, Redirects Don’t run two architectures at the same time Have proper SEO plans in advance for URL migration Migrate existing redirects
  • 16. “Damn...we should have integrated DAM before the migration” — Dave Pierce UI Integration up-front. Build from DAM. Power editorial and gated assets and imagery from DAM. DAM Integration
  • 17. Imagery Source and Gated Repository for Sales and Marketing Distribution center for the company One source document for changes – no need for searching One stop for new style guide
  • 18. “Ready for launch” “Migration” (Developers) (Marketers) Speaking the Same Language
  • 19. Make sure you have a well thought out timeline that includes: Preplanning, Design, Development, Migration, Content Rework and QA Build in steady reviews with the full team so that you are all on the same page. Make sure you always accommodate for extra time for bugs and pop up “extra requests” – Test early and Test often Using the same content across the old to new site – never happens – be prepared.
  • 21. Traffic slightly down (-10%) Conversion rate up (+50%) Lift powered content outperforming control (+20-40%)