UPHCP-Use of Data for Decision Making- 2nd batch-April 18-22-2015
- 1. Page 1 of 3 Training on Facilitative Supervision and Quality Management Participants: Clinic Managers, Physicians, Project Officers of UPHCSDP Date: 18-22 April 2015 Time: 8:30 am – 5:00 pm, Venue: CRP Conference Room, CRP-Mirpur, Dhaka Organized by: Reproductive Health Services Training and Education Program (RHSTEP) TRAINING SCHEDULE Time Day - 1 Day - 2 Day - 3 Day - 4 Day - 5 08.30 – 9.00 Registration Recapitulation Recapitulation Recapitulation Recapitulation 9.00 – 10.00 Inauguration Welcome Speech by Quazi Suraiya Sultana, Executive Director, RHSTEP Speech by Special Guest Mr. Sabirul Islam Deputy Project Director, UPHCSDP Speech and Opening by Chief Guest Mr. S M Ebadur Rahman Senior Social Sector Officer (Education & Health) Bangladesh Resident Mission, ADB or Mr. Dhiraj Kumar Nath Staff Consultant, ADB (former Advisor to the Caretaker Government of the people’s Republic of Bangladesh) (Dr. Syeda Shakira Reza Nova, Team Leader, RFSU Project- RHSTEP) Assuring safety for clinical techniques and procedures (Dr. Setara Rahman, Quality Assurance Specialist – UPHCSDP) Leading staff through change (Md. Hasan Ali, TIB) Ensuring Quality of services of MR & MRM Exit interview of Clients (Dr. Elvina Mustary, Program Manager- RHSTEP) QOC in UPHCSDP network (Dr. Yeasmin Jahan DPD -Service Delivery, UPHCSDP 10.00- 11.00 Introduction; Expectation and sharing objectives; setting Norms, Training process;
- 2. Page 2 of 3 Time Day - 1 Day - 2 Day - 3 Day - 4 Day - 5 Pre test (Taufiq Ul Karim Chowdhury, Team Leader, Training & Capacity Development Team- RHSTEP) 10.45 – 11.00 Tea and Health Break Tea and Health Break Tea and Health Break Tea and Health Break Tea and Health Break 11.00 – 12.00 Defining quality of services (Dr. S M Mohiuddin Kamal, RADDA Centre) Leadership styles, Building trust (Taufiq Ul Karim Chowdhury, Team Leader, Training & Capacity Development Team- RHSTEP) Supervision and system support for quality services (Md. Hasan Ali, TIB) Ensuring Quality in management of PAC (Dr. Anjuman Ara, Project Manager, IPAS Project-RHSTEP) Building a team Encourage different level of staff Skills in giving constructive feedback (Masudul Haque Consultant- RHSTEP) 12.00 – 01.30 Fundamentals of Care for Ensuring Quality in Service Delivery (Dr. S M Mohiuddin Kamal) Recognition and Motivation: Tips of leading staff (Taufiq Ul Karim Chowdhury, Team Leader, Training & Capacity Development Team- RHSTEP) Contd. Management of Infection Prevention practices (Dr. Anjuman Ara, Project Manager, IPAS Project-RHSTEP) Contd. 01.30 – 02.30 Lunch and Prayer Break Lunch and Prayer Break Lunch and Prayer Break Lunch and Prayer Break Lunch and Prayer Break 02.30 – 03.30 Use of the Fundamentals of Care in UPHCSDP (Dr. S M Mohiuddin Kamal) Ensuring Quality in Counseling techniques (Dr. Samsunnahar, Consultant, MFSTC) Use of Data for decision making (Kamrul Ahsan Consultant) Building communication skills (Md. Mahbubul Haque Post Test, Course Evaluation
- 3. Page 3 of 3 Time Day - 1 Day - 2 Day - 3 Day - 4 Day - 5 RHSTEP) 03.30 – 03.45 Tea and Health Break Tea and Health Break Tea and Health Break Tea and Health Break Tea and Health Break 03.45 – 04.45 New Approach to Supervision (Md. Masudul Haque) Ensuring informed and voluntary decision making (Dr. Samsunnahar, Consultant, MFSTC) Continued Continued Certificate giving and Closing (Farzana Rahman, Master Trainer, RFSU Project-RHSTEP) 04.45 – 05.00 Flashback of the day Flashback of the day Flashback of the day Flashback of the day