UPHCP-Use of Data for Decision Making- 3rd batch-May 16-20-2015
- 1. Schedule TFS&QM P a g e | 1 Training on Facilitative Supervision and Quality Management Participants: Project Manager, Clinic Managers, Physicians, of UPHCSDP Date: 16-20 May, 2015 Time: 9.00 am – 5:00 pm, Venue: CRP Conference Room, CRP-Mirpur, Dhaka Organized by: Reproductive Health Services Training and Education Program (RHSTEP) TRAINING SCHEDULE Day –1 Time Name of Session Resource Person 08. – 9.00 Registration RHSTEP 9.00 – 10.00 Inauguration Presented by Dr. Syeda Shakira Reza Nova, Team Leader, RFSU Project- RHSTEP) Welcome Speech Ms. Quazi Suraiya Sultana, Executive Director, RHSTEP Speech by Special Guest Mr. Md. Abu Bakr Siddique Project Director, UPHCSDP Speech and Opening by Chief Guest Ms. Zuena Aziz Director General(MIE) Local Government Ministry of Local Government, Rural Development &Co- operatives 10.00- 10.45 Introduction; Expectation and sharing objectives; setting Norms, Training process; Pre-test Taufiq Ul Karim Chowdhury, Team Leader, Training & Capacity Development Team- RHSTEP 10.45 – 11.00 Tea and Health Break 11.00 – 12.00 Defining quality of services Dr. S M Mohiuddin Kamal, RADDA Centre 12.00 – 01.30 Fundamentals of Care for Ensuring Quality in Service Delivery Dr. S M Mohiuddin Kamal, RADDA Centre 01.30 – 02.30 Lunch and Prayer Break 02.30 – 03.30 Use of the Fundamentals of Care in UPHCSDP Dr. S M Mohiuddin Kamal, RADDA Centre 03.30 – 04.30 New Approach to Supervision Md. Masudul Haque, Consultant RHSTEP 04.30 – 04.45 Flashback of the day Taufiq Ul Karim Chowdhury, Team Leader, Training & Capacity Development Team- RHSTEP 04.45 – 5.00 Closing with Tea Schedule TFS&QM P a g e | 1 Training on Facilitative Supervision and Quality Management Participants: Project Manager, Clinic Managers, Physicians, of UPHCSDP Date: 16-20 May, 2015 Time: 9.00 am – 5:00 pm, Venue: CRP Conference Room, CRP-Mirpur, Dhaka Organized by: Reproductive Health Services Training and Education Program (RHSTEP) TRAINING SCHEDULE Day –1 Time Name of Session Resource Person 08. – 9.00 Registration RHSTEP 9.00 – 10.00 Inauguration Presented by Dr. Syeda Shakira Reza Nova, Team Leader, RFSU Project- RHSTEP) Welcome Speech Ms. Quazi Suraiya Sultana, Executive Director, RHSTEP Speech by Special Guest Mr. Md. Abu Bakr Siddique Project Director, UPHCSDP Speech and Opening by Chief Guest Ms. Zuena Aziz Director General(MIE) Local Government Ministry of Local Government, Rural Development &Co- operatives 10.00- 10.45 Introduction; Expectation and sharing objectives; setting Norms, Training process; Pre-test Taufiq Ul Karim Chowdhury, Team Leader, Training & Capacity Development Team- RHSTEP 10.45 – 11.00 Tea and Health Break 11.00 – 12.00 Defining quality of services Dr. S M Mohiuddin Kamal, RADDA Centre 12.00 – 01.30 Fundamentals of Care for Ensuring Quality in Service Delivery Dr. S M Mohiuddin Kamal, RADDA Centre 01.30 – 02.30 Lunch and Prayer Break 02.30 – 03.30 Use of the Fundamentals of Care in UPHCSDP Dr. S M Mohiuddin Kamal, RADDA Centre 03.30 – 04.30 New Approach to Supervision Md. Masudul Haque, Consultant RHSTEP 04.30 – 04.45 Flashback of the day Taufiq Ul Karim Chowdhury, Team Leader, Training & Capacity Development Team- RHSTEP 04.45 – 5.00 Closing with Tea Schedule TFS&QM P a g e | 1 Training on Facilitative Supervision and Quality Management Participants: Project Manager, Clinic Managers, Physicians, of UPHCSDP Date: 16-20 May, 2015 Time: 9.00 am – 5:00 pm, Venue: CRP Conference Room, CRP-Mirpur, Dhaka Organized by: Reproductive Health Services Training and Education Program (RHSTEP) TRAINING SCHEDULE Day –1 Time Name of Session Resource Person 08. – 9.00 Registration RHSTEP 9.00 – 10.00 Inauguration Presented by Dr. Syeda Shakira Reza Nova, Team Leader, RFSU Project- RHSTEP) Welcome Speech Ms. Quazi Suraiya Sultana, Executive Director, RHSTEP Speech by Special Guest Mr. Md. Abu Bakr Siddique Project Director, UPHCSDP Speech and Opening by Chief Guest Ms. Zuena Aziz Director General(MIE) Local Government Ministry of Local Government, Rural Development &Co- operatives 10.00- 10.45 Introduction; Expectation and sharing objectives; setting Norms, Training process; Pre-test Taufiq Ul Karim Chowdhury, Team Leader, Training & Capacity Development Team- RHSTEP 10.45 – 11.00 Tea and Health Break 11.00 – 12.00 Defining quality of services Dr. S M Mohiuddin Kamal, RADDA Centre 12.00 – 01.30 Fundamentals of Care for Ensuring Quality in Service Delivery Dr. S M Mohiuddin Kamal, RADDA Centre 01.30 – 02.30 Lunch and Prayer Break 02.30 – 03.30 Use of the Fundamentals of Care in UPHCSDP Dr. S M Mohiuddin Kamal, RADDA Centre 03.30 – 04.30 New Approach to Supervision Md. Masudul Haque, Consultant RHSTEP 04.30 – 04.45 Flashback of the day Taufiq Ul Karim Chowdhury, Team Leader, Training & Capacity Development Team- RHSTEP 04.45 – 5.00 Closing with Tea
- 2. Schedule TFS&QM P a g e | 2 Day 2 Time Name of Session Resource Person 9.00-9.30 Recapitulation Masudul Haque, Consultant, RHSTEP 9.30-10.45 Assuring safety for clinical techniques and procedures Dr. Setara Rahman, Quality Assurance Specialist – UPHCSDP 10.45-11.00 Tea and Health Break 11.00-12.00 Leadership styles, Building trust Taufiq Ul Karim Chowdhury, Team Leader, Training & Capacity Development Team- RHSTEP 12.00-1.30 Recognition and Motivation: Tips of leading staff Taufiq Ul Karim Chowdhury, Team Leader, Training & Capacity Development Team- RHSTEP 01.30 – 02.30 Lunch and Prayer Break 2.30-3.30 Ensuring Quality in Counseling techniques Dr. Samsunnahar, Consultant, MFSTC 3.30-4.30 Ensuring informed and voluntary decision making Dr. Samsunnahar, Consultant, MFSTC 04.30 – 04.45 Flashback of the day Taufiq Ul Karim Chowdhury, Team Leader, Training & Capacity Development Team- RHSTEP 04.45 – 5.00 Closing with Tea Day 3 Time Name of Session Resource Person 9.00-9.30 Recapitulation Ms. Atia Sultana, Program Manager RHSTEP 9.30-10.45 Leading staff through change Mr. Md. Hasan Ali, TIB 10.45-11.00 Tea and Health Break 11.00-1.30 Supervision and system support for quality services Mr. Md. Hasan Ali, TIB 01.30 – 02.30 Lunch and Prayer Break 2.30-4.30 Use of Data for decision making Mr. Kamrul Ahsan, Consultant 04.30 – 04.45 Flashback of the day Mr. Masudul Haque, Consultant, RHSTEP 04.45 – 5.00 Closing with Tea Schedule TFS&QM P a g e | 2 Day 2 Time Name of Session Resource Person 9.00-9.30 Recapitulation Masudul Haque, Consultant, RHSTEP 9.30-10.45 Assuring safety for clinical techniques and procedures Dr. Setara Rahman, Quality Assurance Specialist – UPHCSDP 10.45-11.00 Tea and Health Break 11.00-12.00 Leadership styles, Building trust Taufiq Ul Karim Chowdhury, Team Leader, Training & Capacity Development Team- RHSTEP 12.00-1.30 Recognition and Motivation: Tips of leading staff Taufiq Ul Karim Chowdhury, Team Leader, Training & Capacity Development Team- RHSTEP 01.30 – 02.30 Lunch and Prayer Break 2.30-3.30 Ensuring Quality in Counseling techniques Dr. Samsunnahar, Consultant, MFSTC 3.30-4.30 Ensuring informed and voluntary decision making Dr. Samsunnahar, Consultant, MFSTC 04.30 – 04.45 Flashback of the day Taufiq Ul Karim Chowdhury, Team Leader, Training & Capacity Development Team- RHSTEP 04.45 – 5.00 Closing with Tea Day 3 Time Name of Session Resource Person 9.00-9.30 Recapitulation Ms. Atia Sultana, Program Manager RHSTEP 9.30-10.45 Leading staff through change Mr. Md. Hasan Ali, TIB 10.45-11.00 Tea and Health Break 11.00-1.30 Supervision and system support for quality services Mr. Md. Hasan Ali, TIB 01.30 – 02.30 Lunch and Prayer Break 2.30-4.30 Use of Data for decision making Mr. Kamrul Ahsan, Consultant 04.30 – 04.45 Flashback of the day Mr. Masudul Haque, Consultant, RHSTEP 04.45 – 5.00 Closing with Tea Schedule TFS&QM P a g e | 2 Day 2 Time Name of Session Resource Person 9.00-9.30 Recapitulation Masudul Haque, Consultant, RHSTEP 9.30-10.45 Assuring safety for clinical techniques and procedures Dr. Setara Rahman, Quality Assurance Specialist – UPHCSDP 10.45-11.00 Tea and Health Break 11.00-12.00 Leadership styles, Building trust Taufiq Ul Karim Chowdhury, Team Leader, Training & Capacity Development Team- RHSTEP 12.00-1.30 Recognition and Motivation: Tips of leading staff Taufiq Ul Karim Chowdhury, Team Leader, Training & Capacity Development Team- RHSTEP 01.30 – 02.30 Lunch and Prayer Break 2.30-3.30 Ensuring Quality in Counseling techniques Dr. Samsunnahar, Consultant, MFSTC 3.30-4.30 Ensuring informed and voluntary decision making Dr. Samsunnahar, Consultant, MFSTC 04.30 – 04.45 Flashback of the day Taufiq Ul Karim Chowdhury, Team Leader, Training & Capacity Development Team- RHSTEP 04.45 – 5.00 Closing with Tea Day 3 Time Name of Session Resource Person 9.00-9.30 Recapitulation Ms. Atia Sultana, Program Manager RHSTEP 9.30-10.45 Leading staff through change Mr. Md. Hasan Ali, TIB 10.45-11.00 Tea and Health Break 11.00-1.30 Supervision and system support for quality services Mr. Md. Hasan Ali, TIB 01.30 – 02.30 Lunch and Prayer Break 2.30-4.30 Use of Data for decision making Mr. Kamrul Ahsan, Consultant 04.30 – 04.45 Flashback of the day Mr. Masudul Haque, Consultant, RHSTEP 04.45 – 5.00 Closing with Tea
- 3. Schedule TFS&QM P a g e | 3 Day 4 Time Name of Session Resource Person 9.00-9.30 Recapitulation Ms. Atia Sultana, Program Manager RHSTEP 9.30-10.15 Ensuring Quality of services of MR & MRM Dr. Sadia Afroze-Trainer, SSMCMH, RHSTEP 10.15-10.45 Exit interview of Clients Dr. Sadia Afroze-Trainer, SSMCMH, RHSTEP 10.45-11.00 Tea and Health Break 11.00-12.00 Ensuring Quality in management of PAC Dr. Sadia Afroze-Trainer, SSMCMH, RHSTEP 12.00-1.30 Management of Infection Prevention practices Dr. Sadia Afroze-Trainer, SSMCMH ,RHSTEP 01.30 – 02.30 Lunch and Prayer Break 2.30-4.30 Building communication skills Mr. Taufiq Ul Karim Chowdhury, Team Leader, Training & Capacity Development Team- RHSTEP 04.30 – 04.45 Flashback of the day Ms. Atia Sultana, Program Manager RHSTEP 04.45 – 5.00 Closing with Tea Day 5 Time Name of Session Resource Person 9.00-9.30 Recapitulation Mr. Taufiq Ul Karim Chowdhury, Team Leader, Training & Capacity Development Team- RHSTEP 9.30-10.45 QOC in UPHCSDP network Dr. Yeasmin Jahan, DPD -Service Delivery, UPHCSDP 10.45-11.00 Tea and Health Break 11.00-1.30 Building a team: Encourage different level of staff Skills in giving constructive feedback Mr. Masudul Haque, Consultant- RHSTEP 01.30 – 02.30 Lunch and Prayer Break 2.30-3.30 Post Test, Course Evaluation Ms. Farzana Rahman, Master Trainer, RFSU Project- RHSTEP 3.30-4.45 Certificate giving and Closing Mr. Md. Abu Bakr Siddique, Project Director- UPHCSDP Ms. Quazi Suraiya Sultana, Executive Director, RHSTEP 04.45 – 5.00 Closing with Tea Schedule TFS&QM P a g e | 3 Day 4 Time Name of Session Resource Person 9.00-9.30 Recapitulation Ms. Atia Sultana, Program Manager RHSTEP 9.30-10.15 Ensuring Quality of services of MR & MRM Dr. Sadia Afroze-Trainer, SSMCMH, RHSTEP 10.15-10.45 Exit interview of Clients Dr. Sadia Afroze-Trainer, SSMCMH, RHSTEP 10.45-11.00 Tea and Health Break 11.00-12.00 Ensuring Quality in management of PAC Dr. Sadia Afroze-Trainer, SSMCMH, RHSTEP 12.00-1.30 Management of Infection Prevention practices Dr. Sadia Afroze-Trainer, SSMCMH ,RHSTEP 01.30 – 02.30 Lunch and Prayer Break 2.30-4.30 Building communication skills Mr. Taufiq Ul Karim Chowdhury, Team Leader, Training & Capacity Development Team- RHSTEP 04.30 – 04.45 Flashback of the day Ms. Atia Sultana, Program Manager RHSTEP 04.45 – 5.00 Closing with Tea Day 5 Time Name of Session Resource Person 9.00-9.30 Recapitulation Mr. Taufiq Ul Karim Chowdhury, Team Leader, Training & Capacity Development Team- RHSTEP 9.30-10.45 QOC in UPHCSDP network Dr. Yeasmin Jahan, DPD -Service Delivery, UPHCSDP 10.45-11.00 Tea and Health Break 11.00-1.30 Building a team: Encourage different level of staff Skills in giving constructive feedback Mr. Masudul Haque, Consultant- RHSTEP 01.30 – 02.30 Lunch and Prayer Break 2.30-3.30 Post Test, Course Evaluation Ms. Farzana Rahman, Master Trainer, RFSU Project- RHSTEP 3.30-4.45 Certificate giving and Closing Mr. Md. Abu Bakr Siddique, Project Director- UPHCSDP Ms. Quazi Suraiya Sultana, Executive Director, RHSTEP 04.45 – 5.00 Closing with Tea Schedule TFS&QM P a g e | 3 Day 4 Time Name of Session Resource Person 9.00-9.30 Recapitulation Ms. Atia Sultana, Program Manager RHSTEP 9.30-10.15 Ensuring Quality of services of MR & MRM Dr. Sadia Afroze-Trainer, SSMCMH, RHSTEP 10.15-10.45 Exit interview of Clients Dr. Sadia Afroze-Trainer, SSMCMH, RHSTEP 10.45-11.00 Tea and Health Break 11.00-12.00 Ensuring Quality in management of PAC Dr. Sadia Afroze-Trainer, SSMCMH, RHSTEP 12.00-1.30 Management of Infection Prevention practices Dr. Sadia Afroze-Trainer, SSMCMH ,RHSTEP 01.30 – 02.30 Lunch and Prayer Break 2.30-4.30 Building communication skills Mr. Taufiq Ul Karim Chowdhury, Team Leader, Training & Capacity Development Team- RHSTEP 04.30 – 04.45 Flashback of the day Ms. Atia Sultana, Program Manager RHSTEP 04.45 – 5.00 Closing with Tea Day 5 Time Name of Session Resource Person 9.00-9.30 Recapitulation Mr. Taufiq Ul Karim Chowdhury, Team Leader, Training & Capacity Development Team- RHSTEP 9.30-10.45 QOC in UPHCSDP network Dr. Yeasmin Jahan, DPD -Service Delivery, UPHCSDP 10.45-11.00 Tea and Health Break 11.00-1.30 Building a team: Encourage different level of staff Skills in giving constructive feedback Mr. Masudul Haque, Consultant- RHSTEP 01.30 – 02.30 Lunch and Prayer Break 2.30-3.30 Post Test, Course Evaluation Ms. Farzana Rahman, Master Trainer, RFSU Project- RHSTEP 3.30-4.45 Certificate giving and Closing Mr. Md. Abu Bakr Siddique, Project Director- UPHCSDP Ms. Quazi Suraiya Sultana, Executive Director, RHSTEP 04.45 – 5.00 Closing with Tea