Upskilling: Adapting Humans At The Speed of DevOps
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The document discusses the Software Delivery Leadership Forum (SDLF), focusing on the importance of human skills in DevOps within a rapidly changing environment. It highlights findings from a survey regarding in-demand skills, the need for upskilling programs, and the role of cross-functional teams in achieving business alignment. The featured speaker emphasizes the evolution of DevOps human skills and advocates for leadership that fosters learning and adaptability.
Upskilling: Adapting Humans At The Speed of DevOps
- 1. © 2020 CloudBees, Inc. All Rights Reserved./ @cloudbees / #SDLF / #devops The Software Delivery Leadership Forum (#SDLF) is an open, online and interactive discussion on topics related to Agile, DevOps and Continuous Delivery. Welcome!
- 2. © 2020 CloudBees, Inc. All Rights Reserved./ @cloudbees / #SDLF / #devops Today’s Topic Whatever business you’re in, humans are at the heart of it. In today’s fast changing world, what types of skills are most in demand, and where can we invest to keep the Humans of DevOps at the top of their game Join the conversation! We’ll discuss: 1. Findings from 2019 EDOSR Survey; learn what types of skills are most in demand 2. Pragmatic approaches to hiring and upskilling an increasingly distributed team 3. Connecting IT with the Business to gain better alignment via mutual understanding 1 3 2
- 3. © 2020 CloudBees, Inc. All Rights Reserved./ @cloudbees / #SDLF / #devops Today’s Speaker
- 4. © 2020 CloudBees, Inc. All Rights Reserved./ @cloudbees / #SDLF / #devops SDLF House Rules Bee Engaged! Ask your questions via online chat, and “vote up” questions and answers you feel are most important! Bee Respectful! Public comments and questions can be seen by everyone. Disrespectful attendees will be dismissed.
- 5. © 2020 CloudBees, Inc. All Rights Reserved./ @cloudbees / #SDLF / #devops And now… Featured Speaker! Sit back, relax, and enjoy our
- 6. Essential Skills in the New Decade Jayne Groll, CEO, DevOps Institute
- 7. About DevOps Institute DevOps Institute advances the human elements of DevOps by equipping them with Skills, Knowledge, Ideas and Learning (SKIL). We develop, accredit and orchestrate SKIL through certifications, research, learning opportunities, events and community connections. Skills nowledge deas earning K I L Join the FREE DevOps Institute Community at www.devopsinstitute.com
- 10. The 2020 Race for DevOps Humans 52% currently recruiting or plan to within 12 month 17% don’t know 13% no plans for recruiting 11% completed recruiting cycle 7% N/A
- 11. 38% Don’t have a formal upskilling program 31% Have a formal upskilling program 20% Are currently developing a formal upskilling program 7% Don’t know Upskilling Programs in 2020 4% N/A
- 12. The DevOps Human Categories Process Skills & Knowledge Human Skills Automation Skills Functional Knowledge/Skills Business Skills Specific Automation Tools Specific Certifications 11 22 23 33 63 68 69 0 10 20 30 40 50 60 70 80 SPECIFIC CERTIFICATIONS SPECIFIC AUTOMATION TOOLS BUSINESS SKILLS FUNCTIONAL KNOWLEDGE/SKILLS AUTOMATION SKILLS HUMAN SKILLS PROCESS SKILLS AND KNOWLEDGE % of respondents which choose this as must-have skill
- 13. Skill Categories Across Organization Levels Specific Certifications Functional Knowledge Specific Automation Tools Business Skills Human Skills Automation Skills Process Skills
- 14. Top 10 Human Must-have Skills % of respondents which choose this as must-have skill The DevOps Human Skills The collaborative DevOps human. 48 54 56 56 68 70 75 78 81 88 43 48 50 55 58 66 71 74 79 86 43 55 60 56 74 79 77 83 91 94 0 10 20 30 40 50 60 70 80 90 100 LEADERSHIP INCLUSIVENESS EMPATHY CREATIVITY PERSONAL VALUE COMITMENT FLEXIBILITY AND ADAPTABILITY SHARING AND KNOWLEDGE TRANSFER PROBLEM SOLVING INTERPERSONAL SKILLS COLLABORATION AND COOPERATION NAR EMEA Global
- 15. 16 The Collaborative DevOps Human Shapes Culture Critical Success Factors: • Transformational servant leaders (instead of directives) • Learning (instead of mistake punishing)
- 16. Top 10 Functional Must-have Skills % of respondents which choose this as must-have skill The DevOps Functional Categories The Hybrid Product Team 25 28 31 31 31 32 45 50 52 52 0 10 20 30 40 50 60 DB SCHEMAS - SQL KNOWLEDGE GRC BC / DISASTER RECOVERY TESTING KNOWLEDGE NETWORK KNOWLEDGE QUALITY ASSURANCE KNOWLEDGE APP DEV AND DESIGN (SDLC) IT INFRASTRUCTURE KNOWLEDGE IT OPERATIONS SECURITY PRACTICES
- 17. The Hybrid Product Team(s) Is Key Pillar Cross-functional, multi-skilled team members (instead specialized individuals) Measured on customer value delivered (instead of internal focus)
- 18. Top 10 Process and Framework Must-have Skills % of respondents which choose this as must-have skill The DevOps Process and Framework Categories Process shapes behavior. 28 28 28 35 39 39 42 51 52 52 0 10 20 30 40 50 60 EXPERIENCE WITH VALUE STREAM MAPPING DESIGN THINKING SRE EXPERIENCE WITH TEST DRIVEN… SCRUM (BASIC OR ADVANCED) EXPERIENCE WITH PERFORMANCE TUNING… AGILE (E.G. CSM/CSPD/CSD OR… SOFTWARE DEVELOPMENT LIFE CYCLE UNDERSTANDING OF PROCESS FLOW AND… EXPERIENCE WITH SOURCE CONTROL…
- 19. 20 Growth on Key Process And Framework Adoption: Must-have Skills
- 20. Top 10 Technical Must-have Skills % of respondents which choose this as must-have skill The DevOps Technical Categories …and technology shapes behavior. 16 17 17 18 28 28 31 41 63 69 0 10 20 30 40 50 60 70 80 BIG DATA BASIC KNOWLEDGE SPECIFIC FRAMEWORKS (E.G. .NET,… UX DESIGN WORKING KNOWLEDGE WITHIN… MULTIPLE PROGRAMMING… EXPERIENCE WITH UI, WEB AND… ANALYTICAL KNOWLEDGE APIs CLOUD PLATFORM AND CLOUD… CI/CD TOOL CHAIN SKILLS
- 21. DevOps Humans Evolve in 2020 From T-shaped …
- 23. People Make The Biggest Difference… INDIVIDUALS Multi SKILup yourself. Challenge the organization to adapt. LEADERS Become a transformational servant leader. Promote a new way of working. Reward and incent change. ORGANIZATIONS Foster and reward learning. Shift metrics towards value.
- 24. Download a copy of the full report from www.devopsinstitute.com
- 25. Register for free at: https://devopsinstitute.com/virtual-skilup-days/ April 30 – Value Stream Management Thank you!
- 26. © 2020 CloudBees, Inc. All Rights Reserved./ @cloudbees / #SDLF / #devops © 2020 CloudBees, Inc. All Rights Reserved. Panel Discussion
- 27. © 2020 CloudBees, Inc. All Rights Reserved./ @cloudbees / #SDLF / #devops Our Panelists
- 28. © 2020 CloudBees, Inc. All Rights Reserved./ @cloudbees / #SDLF / #devops UPSKILLING THE “HUMANS OF DEVOPS” IN A COVID-19 WORLD
- 29. © 2020 CloudBees, Inc. All Rights Reserved./ @cloudbees / #SDLF / #devops PRACTICAL APPROACHES TO TEAM UPSKILLING
- 30. © 2020 CloudBees, Inc. All Rights Reserved./ @cloudbees / #SDLF / #devops GETTING BEYOND “TRIBAL KNOWLEDGE”
- 31. © 2020 CloudBees, Inc. All Rights Reserved./ @cloudbees / #SDLF / #devops UPSKILLING BETWEEN THE GAPS: CONNECTING BUSINESS TO DIGITAL VALUE DELIVERY
- 32. © 2020 CloudBees, Inc. All Rights Reserved./ @cloudbees / #SDLF / #devops
- 33. © 2020 CloudBees, Inc. All Rights Reserved./ @cloudbees / #SDLF / #devops SUBMIT NOW Wait. Waht? SDLF is Going“Un-Virtual?”* (*er, maybe…. pending COVID-19) Lead the conversation at DevOps World, Las Vegas, September 21-24 2020 www.cloudbees.com/devops-world Independent Programming Chair LEADERSHIP CFP OPEN UNTIL MAY 22
- 34. © 2020 CloudBees, Inc. All Rights Reserved./ @cloudbees / #SDLF / #devops FIN