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Symantec Government Technology Summit

                 User Authentication for Government
                             20 March 2012



Nick Piazzola
Sr. Director, Government
Authentication Solutions
Nick_Piazzola@symantec.com
443-604-4069
E-Authentication in the Federal Government
 Players: President, OMB, Federal CIO/CIO Council, FICAM
 Policies/Mandates:
      • HSPD-12
      • OMB: M-04-04, M-07-16, M-11-11
      • Federal CIO Memo
 Technical Standards:
      • FIPS 201
      • FIPS 199
      • NIST SP 800-63-1
 Implementation Standards/Guidance:
      • Federal PKI Certificate Policy
      • Trust Frameworks (Non-PKI)
OMB M-04-04 E-Authentication Guidance

 Electronic authentication (E-Authentication) is the process of
  establishing confidence in identities presented remotely over an
  open network to an information system.

 OMB M-04-04 defines four levels of identity assurance for electronic
  transactions requiring authentication, where the required level of
  assurance is defined in terms of the consequences of authentication
  errors and the misuse of credentials.

       Level 1 – Little or no confidence in the asserted identity
       Level 2 - Some confidence in the asserted identity
       Level 3 - High confidence in the asserted identity
       Level 4 - Very high confidence in the asserted identity
OMB M-04-04 E-Authentication Guidance


• Requires agencies to review new and existing electronic transactions to
  ensure that authentication processes provide the appropriate level of
  assurance.
    1. Conduct a risk assessment of the e-government system.
    2. Map identified risks to the applicable assurance level.
    3. Select technology based on e-authentication technical guidance.
    4. Validate that the implemented system has achieved the required
    assurance level.
    5. Periodically reassess the system to determine technology refresh
    requirements.
Maximum Potential Impacts
FIPS 199 Risk/Impact Profiles                       Assurance Level Impact
                                                           Profiles
        Potential Impact Categories for
                                                    1     2       3          4
            Authentication Errors
Inconvenience, distress or damage to standing or   Low   Mod     Mod    High
reputation
Financial loss or agency liability                 Low   Mod     Mod    High

Harm to agency programs or public interests        N/A   Low     Mod    High

Unauthorized release of sensitive information      N/A   Low     Mod    High

Personal Safety                                    N/A   N/A     Low    Mod
                                                                        High
Civil or criminal violations                       N/A   Low     Mod    High
NIST Special Publication SP 800-63-1
            Electronic Authentication Guideline

• Provides technical guidelines for Federal agencies implementing
  electronic authentication.
• Defines electronic authentication (e-authentication) as the process of
  establishing confidence in identities electronically presented to an
  information system.
• Applies to remote electronic authentication of users over open
  networks.
• Defines four levels of increasing assurance: Levels 1,2,3,4 and the
  threats to be mitigated at each of these levels.
• Defines technical requirements in the areas of identity proofing,
  registration, tokens, management processes, authentication
  protocols and related assertions.
Strong Authentication
     A Combination of Two or More Authentication Factors

Something You Know     Something You Have    Something You Are




Username/Passwords     Hardware OTP Token
Mother’s Maiden Name                         Fingerprint
                       Digital Certificate
Transaction History                          Iris Pattern
                       Smart Card
E-Authentication Assurance Levels (OMB M-04-04)

                                                                          HSPD-12 PIV Card
Increased Strength


                                                                    Multi-Factor Token
                                                         PKI/ Digital Signature

                                                  Biometrics

                                    One-Time Password                                Very
                                                                                     High
                          Knowledge-Based
                                                                 High
                      PIN/User ID           Medium

                               Low

                         Access to          Applying             Obtaining        Employee
                                            for a Loan             Govt.          Screening
                          Protected
                           Website            Online              Benefits        for a High
                                                                                   Risk Job

                         Increased Need for Identity Assurance
User Authentication Product Family

 Public Key Infrastructure          Symantec Identity Protection         Fraud Detection Service
                                                                              Rules Eng.   Behavior Eng.




                                                                                    RISK SCORE

 PKI service issues certificates     Shared cloud-based two-factor
  for strong authentication,         authentication solution offering    Risk-Based authentication and
 encryption and digital signing          multiple token choices         software-based fraud detection




Government                                                 Enterprise
                               eCommerce                                         Financial Services
Symantec Solutions for Authentication

               OTP Card
                                                     SMS and Voice
                                           Browser
                                           Toolbar
   OTP Tokens                 Mobile        OTP
                               OTP
                                                             USB PKI Tokens


Smartcards
                                Strong
                             Authentication
Digital                         (User and Site)
Certificates                                                             SSL Cert
                                                                        Secure Seal


                    VIP Fraud Detection Service


VeriSign® Identity Protection Network
                 (fraud intelligence and shared authentication)
What PKI Enables…
                 • Prevent unauthorized access
   Strong          through enhanced authentication
Authentication
                 • Primary integration points: Web applications,
                   remote access, desktop logon, and wireless

                 • Provides data integrity and enable non-
   Digital
                   repudiation for electronic transactions
 Signatures      • Primary integration points: Email, Adobe,
                   and custom applications

                 • Protect sensitive information whether
                   data is in transit or at rest
 Encryption
                 • Primary integration points: Email, disk,
                   file/folder, and databases
Managed PKI Services for the Public Sector

– Federal Shared Service Provider PKI Enables Federal agencies
  to comply with HSPD-12. VeriSign SSP PKI services and Card
  Management System are certified and on the GSA FIPS-201
  Approved Products List (APL)
– Non-Federal Shared Service Provider PKI Enterprise PKI for
  any organization needing interoperability with the Federal
  government. Provides interoperability with the Federal PKI at
  multiple assurance levels through cross-certification with the
  Federal Bridge Certification Authority (FBCA).
– ECA Certificates Enable organizations, contractors and
  individuals to securely communicate with Federal, state and
  local government agencies.
Non-Federal SSP PKI Customers
U.S. Government
    – U.S. Nuclear Regulatory Commission
    – U.S. Senate
    – Dept of State (Millennium Challenge Corporation)

State Government
     – State of Kansas
     – State of Colorado
     – State of California (CA Prison Healthcare Systems)
     – State of Virginia (Fairfax County Government)

Universities
    – University of Houston

Government Contractors
    – Booz Allen & Hamilton             -General Dynamics
    – Noblis (Mitretek)                 -Dyncorp
Symantec Validation and ID Protection

   User with         Enterprise         VIP Authentication
 Symantec VIP                                Service
    Token



                    Consumer Portal,
                    Business Partner
                        Extranet




                   Government Network
Symantec Authentication Solution Strategy


                                  Directory/          Federal Bridge
          Trusted Agency           OCSP             Certification Authority
    Notary Agent    RA            Validation
                                  Services



                                   Federal/          Application Enabling
                                 Non- Federal              Services
                                  SSP PKI
           Identity                              -authentication gateway
          Proofing
                                                 -credential verification
          Services
         Levels 2/3/4                            -single sign-on (SSO)
                                   VIP OTP
                                 Credentialing
                                   Services




                                     VIP
Online KBA Existing Commercial    Validation
 Services Credential Proofing      Service
                      Service
Symantec/Experian Two Factor Authentication Solution

 Symantec
                              Experian               Symantec OTP
 OTP Token
                              Precise ID             Authentication
                           (NIST 800-63-1 Level 3)
                                                        Service




  User                               Online Government
                                         Application


  1.     NIST Level 3 Remote Identity Proofing using Experian Precise ID.
  2.     Multiple form-factors for OTP tokens for multiple platforms.
  3.     Two-Factor Authentication with PIN, OTP and in-the-cloud validation service.
Summary
• The two primary user authentication technologies in use today are PKI and
  OTP. Symantec delivers/supports both of these for government customers
  via cloud services.
• While both PKI and OTP are used for e-authentication, only PKI can deliver a
  full suite of security services including confidentiality, integrity and non-
  repudiation.
• OTP solutions are more likely to be used for remote access and external
  constituent access to government services because of their reduced cost and
  complexity.
• NIST SP 800-63-1 Level 3 assurance is the target for most applications
  involving personally identifiable information and/or valuable transactions.
• Experian and Symantec have collaborated to provide a suite of integrated
  identity proofing and authentication services that supports NIST SP 800-63-1.
• In the future government agencies are expected to transition from being
  providers of credentials to accepting identity credentials issued by external
  identity providers.

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User Authentication for Government

  • 1. Symantec Government Technology Summit User Authentication for Government 20 March 2012 Nick Piazzola Sr. Director, Government Authentication Solutions Nick_Piazzola@symantec.com 443-604-4069
  • 2. E-Authentication in the Federal Government Players: President, OMB, Federal CIO/CIO Council, FICAM Policies/Mandates: • HSPD-12 • OMB: M-04-04, M-07-16, M-11-11 • Federal CIO Memo Technical Standards: • FIPS 201 • FIPS 199 • NIST SP 800-63-1 Implementation Standards/Guidance: • Federal PKI Certificate Policy • Trust Frameworks (Non-PKI)
  • 3. OMB M-04-04 E-Authentication Guidance  Electronic authentication (E-Authentication) is the process of establishing confidence in identities presented remotely over an open network to an information system.  OMB M-04-04 defines four levels of identity assurance for electronic transactions requiring authentication, where the required level of assurance is defined in terms of the consequences of authentication errors and the misuse of credentials.  Level 1 – Little or no confidence in the asserted identity  Level 2 - Some confidence in the asserted identity  Level 3 - High confidence in the asserted identity  Level 4 - Very high confidence in the asserted identity
  • 4. OMB M-04-04 E-Authentication Guidance • Requires agencies to review new and existing electronic transactions to ensure that authentication processes provide the appropriate level of assurance. 1. Conduct a risk assessment of the e-government system. 2. Map identified risks to the applicable assurance level. 3. Select technology based on e-authentication technical guidance. 4. Validate that the implemented system has achieved the required assurance level. 5. Periodically reassess the system to determine technology refresh requirements.
  • 5. Maximum Potential Impacts FIPS 199 Risk/Impact Profiles Assurance Level Impact Profiles Potential Impact Categories for 1 2 3 4 Authentication Errors Inconvenience, distress or damage to standing or Low Mod Mod High reputation Financial loss or agency liability Low Mod Mod High Harm to agency programs or public interests N/A Low Mod High Unauthorized release of sensitive information N/A Low Mod High Personal Safety N/A N/A Low Mod High Civil or criminal violations N/A Low Mod High
  • 6. NIST Special Publication SP 800-63-1 Electronic Authentication Guideline • Provides technical guidelines for Federal agencies implementing electronic authentication. • Defines electronic authentication (e-authentication) as the process of establishing confidence in identities electronically presented to an information system. • Applies to remote electronic authentication of users over open networks. • Defines four levels of increasing assurance: Levels 1,2,3,4 and the threats to be mitigated at each of these levels. • Defines technical requirements in the areas of identity proofing, registration, tokens, management processes, authentication protocols and related assertions.
  • 7. Strong Authentication A Combination of Two or More Authentication Factors Something You Know Something You Have Something You Are Username/Passwords Hardware OTP Token Mother’s Maiden Name Fingerprint Digital Certificate Transaction History Iris Pattern Smart Card
  • 8. E-Authentication Assurance Levels (OMB M-04-04) HSPD-12 PIV Card Increased Strength Multi-Factor Token PKI/ Digital Signature Biometrics One-Time Password Very High Knowledge-Based High PIN/User ID Medium Low Access to Applying Obtaining Employee for a Loan Govt. Screening Protected Website Online Benefits for a High Risk Job Increased Need for Identity Assurance
  • 9. User Authentication Product Family Public Key Infrastructure Symantec Identity Protection Fraud Detection Service Rules Eng. Behavior Eng. RISK SCORE PKI service issues certificates Shared cloud-based two-factor for strong authentication, authentication solution offering Risk-Based authentication and encryption and digital signing multiple token choices software-based fraud detection Government Enterprise eCommerce Financial Services
  • 10. Symantec Solutions for Authentication OTP Card SMS and Voice Browser Toolbar OTP Tokens Mobile OTP OTP USB PKI Tokens Smartcards Strong Authentication Digital (User and Site) Certificates SSL Cert Secure Seal VIP Fraud Detection Service VeriSign® Identity Protection Network (fraud intelligence and shared authentication)
  • 11. What PKI Enables… • Prevent unauthorized access Strong through enhanced authentication Authentication • Primary integration points: Web applications, remote access, desktop logon, and wireless • Provides data integrity and enable non- Digital repudiation for electronic transactions Signatures • Primary integration points: Email, Adobe, and custom applications • Protect sensitive information whether data is in transit or at rest Encryption • Primary integration points: Email, disk, file/folder, and databases
  • 12. Managed PKI Services for the Public Sector – Federal Shared Service Provider PKI Enables Federal agencies to comply with HSPD-12. VeriSign SSP PKI services and Card Management System are certified and on the GSA FIPS-201 Approved Products List (APL) – Non-Federal Shared Service Provider PKI Enterprise PKI for any organization needing interoperability with the Federal government. Provides interoperability with the Federal PKI at multiple assurance levels through cross-certification with the Federal Bridge Certification Authority (FBCA). – ECA Certificates Enable organizations, contractors and individuals to securely communicate with Federal, state and local government agencies.
  • 13. Non-Federal SSP PKI Customers U.S. Government – U.S. Nuclear Regulatory Commission – U.S. Senate – Dept of State (Millennium Challenge Corporation) State Government – State of Kansas – State of Colorado – State of California (CA Prison Healthcare Systems) – State of Virginia (Fairfax County Government) Universities – University of Houston Government Contractors – Booz Allen & Hamilton -General Dynamics – Noblis (Mitretek) -Dyncorp
  • 14. Symantec Validation and ID Protection User with Enterprise VIP Authentication Symantec VIP Service Token Consumer Portal, Business Partner Extranet Government Network
  • 15. Symantec Authentication Solution Strategy Directory/ Federal Bridge Trusted Agency OCSP Certification Authority Notary Agent RA Validation Services Federal/ Application Enabling Non- Federal Services SSP PKI Identity -authentication gateway Proofing -credential verification Services Levels 2/3/4 -single sign-on (SSO) VIP OTP Credentialing Services VIP Online KBA Existing Commercial Validation Services Credential Proofing Service Service
  • 16. Symantec/Experian Two Factor Authentication Solution Symantec Experian Symantec OTP OTP Token Precise ID Authentication (NIST 800-63-1 Level 3) Service User Online Government Application 1. NIST Level 3 Remote Identity Proofing using Experian Precise ID. 2. Multiple form-factors for OTP tokens for multiple platforms. 3. Two-Factor Authentication with PIN, OTP and in-the-cloud validation service.
  • 17. Summary • The two primary user authentication technologies in use today are PKI and OTP. Symantec delivers/supports both of these for government customers via cloud services. • While both PKI and OTP are used for e-authentication, only PKI can deliver a full suite of security services including confidentiality, integrity and non- repudiation. • OTP solutions are more likely to be used for remote access and external constituent access to government services because of their reduced cost and complexity. • NIST SP 800-63-1 Level 3 assurance is the target for most applications involving personally identifiable information and/or valuable transactions. • Experian and Symantec have collaborated to provide a suite of integrated identity proofing and authentication services that supports NIST SP 800-63-1. • In the future government agencies are expected to transition from being providers of credentials to accepting identity credentials issued by external identity providers.

Editor's Notes

  • #8: The best practice for authentication, and the solution required by many regulatory and industry mandates, is to deploy a strong authentication solution. But what is strong authentication? Strong authentication is a way of identifying a user or device using more that one authentication factor.An authentication factor can be something you know, something you have, or something you are:“Something you know” is the category into which traditional passwords fall. You know your username and password; however, it can be other information known only to you and the organization to which you need to authenticate.“Something you have” is the category of authentication factors that includes traditional one-time-password tokens but can also include a digital certificate installed on a user’s machine or on a smart card.“Something you are” is a way of authenticating based on a trait inextricably tied to the user, such as a fingerprint. More generically, “something you are” can also refer to the sum total of past behaviors and interactions the user has had with the organization – a user who behaves in a different way from you and the organization’s interactions with you in the past is probably not you.Strong authentication combines two or more of these factors, dramatically increasing the difficulty of impersonating an individual. If, for example, an enterprise requires a username/password with a one-time-password token to access the network, then someone would now need to steal both the user’s password and their token in order to be able to impersonate the user. This is far more difficult than simply stealing a password, and is therefore more resilient to attack.
  • #12: PKI requires several security elements to be working in concert in one complete solution.First, it’s Strong Authentication—two factor authentication that prevents unauthorized access to apps and remote access for your mobile workers—it’s part of that visible security profile that builds trust.Next, it’s Encryption—protecting data in transit or at rest.And finally, it’s about digital signatures—validating the integrity of the transaction by verifying that the user is who they say they are and validates document integrity—these digital credentials are very hard to spoof, break, or forge.PKI is all about trust. In fact, PKI is a hierarchical trust model. And PKI solutions can be trusted only as much as the implementation of PKI itself can be trusted. And that is where it is critical to understand that a successful, trustworthy PKI is far more than a piece of software that generate certificates.NEXT SLIDE